It was initially quoted as a same day fix, but all the parts weren't available. This pushed the jo. to be completed the next day.
Brought a tire in twice that was losing air. I was told the problem was fixed by replacing the valve stem. When it went low the second time I was told by the manager it was probably leaking around the rim. I then took it to Goodyear and a nail was found it.
Just stopped in to see if they could help me with myProblem with tire sensor., they worked me in on the spot and order parts needed to replace sensor, I was happy to get it done that same day and only took short time ,leaving me plenty time to finish my yard work.Most dealership require appointments only taking several days to even get one.I was very pleased!
I recently had my brakes serviced, and I must say I'm highly satisfied with the job done. Will and Austin were professional, efficient, and the results were outstanding. My car feels safe and smooth to drive again. I'll definitely be returning for any future automotive needs. Highly recommend their services!
Please see my review posted on website.
Austin Baker is a great worker. Needs to become the manager and get a large raise
Great customer service and fast service
Placed order online. Took my car and dropped it off a scheduled time. Tires were never ordered. Got a call as to why my car was there next day. Tires ordered but wrong tires. Service desk had no clue I ordered online. Service desk did not know about promotion of buy 3 tires get one free plus free alignment. Service desk said they did not know what to charge me even though price was online. 5 days later my tires were installed. Went to go pick up my car and no one was at service desk. Mechanic was sitting in lobby and said service man was in bathroom. After 30 minutes of waiting I asked Mechanic to go check on him. He was not in bathroom just in back room oblivious that anyone was even there. I even called the phone but no one came out to answer. He promised me a free oil change but gave me no document for anything. I must say I was not impressed.
Friendly and quick service even when the store was almost closing for the day.
Very fast and friendly staff
Price was great and everything was quick and easy.
Nice friendly environment, fast prompt service
Steve the manager at Meridianville was a great addition to the team very friendly and knowledgeable. Will be returning for sure
The staff was friendly, knowledgeable, and ready to give a great experience. I am glad I chose to go to this Midas location.
Steve is very personable and great addition to the staff!
The staff made what normally would be an unpleasant experience (car repair & maintenance) a pleasant one. They were competent, friendly, timely and helpful.
I did not have a problem with the whole service experience. My issue is that there isn’t any sports channels on the tv in the waiting room. I’d recommend getting a sports package for the tv so that the customers can watch sports entertainment while getting their vehicles serviced. There are other oil change facilities that offer this. An ESPN sports package would go a long way to satisfying your customers. It would probably generate more revenue for your store.
Wry professional and friendly service. The service writers were very friendly and understanding of my needs during this visit. I would highly recommend to anyone
The place is clean in waiting room. And the waiting time for your service being done is on vehicle is in a timely manner.
I was charged $37 for three extra quarts of oil. The Groupon called for five quarts. I understood. However, I brought my own oil to top in off. Steve wouldn’t let me use it. “Company policy,” he said. It should have been my choice to use my own oil. All I paid for was a Groupon for a filter and five quarts. I knew that. But, to pay $37 extra dollars made for an expensive oil change. It also to 80 minutes to complete. There were two employees and just two vehicles that needed work. 80 minutes?
Got me into the shop promptly. Was very courteous and explained repairs needed very well.
The manager on duty was extremely helpful. I decided if the manager from last time was there that I would leave.
My tire light came on and was leaking air. I had bought the tires in Utah at Big O Tires, which there are no Big O Tires stores near where that location. I was worried about the warranty on the tires, which we paid extra for, and didn't want to pay for another tire. The technicians were super friendly and helpful. Everything was explained to me in detail. The service was faster than what I was expecting and they honored the warranty I had on my tire. Overall a fantastic experience!!! Also, there should be an option to tip if you are paying by credit card. They absolutely deserve it!!
They had great customer service and they offered speedy quality work on my vehicles
Prices were DOUBLE of other shops in the same area. Manager tried to push extra services for an insanely marked up price. A complete rip off for anybody that “Trusts The Midas Touch”.
I always have a positive experience. The guys are super nice and knowledgeable
Called for advice and they offered to help right away. Was able to pull right into a bay and they started working. Highly satisfied with the overall work and response time of this Midas location
Every location that was outside of my neighborhood was just a friendly and kind to me.
I was able to schedule an appointment over the phone. The customer service was excellent. The price I paid with the coupon was quite satisfactory. I had no issues with this visit.
I had my brakes check and he explained to me it was not time for new brakes and gave me the correct time to come back to have my brakes serviced. Honest Midas employees.Thanks
Very nice gentleman at the front desk! Quick and easy process. Great price with my coupon.
Kenny was very nice and professional and explained the issue with my car so that I clearly understood the problem.
The person that checked my car is was very nice and explained things very well .I don’t remember his name.
I tried multiple times to get service at this Midas location. The manager wouldn't let me make an appointment, wouldn't tell me how long I'd have to wait, lied to me about having Dexos oil and stated, contrary to GM's printed information, that their oil would not void my car' warranty. The manager's general demeanor was dismissive and somewhat insulting and I will never go back to this, or any other, Midas service station for the rest of my life! I seriously can't believe they're even in business.
Very friendly! Very reasonable pricing, I’ll definitely be back
The professionalism is unmatched! I didn’t feel like I was being ignored or that what I was experiencing with my vehicle was all in my head. They listened and actually took time to find the issue…they were extremely patient. I’m so happy to have found this location for my car repairs.
The man explained things as he went even with them being short handed he never forget that I was there an when he was finished he pull my car close to the door because it looked like it could rain at any time
Steve ensured l understood the problem with my car and was patient with me and advised me well. I am satisfied because what l thought was wrong with my car was not that instead he diagnosed the car and fixed the exact problem
Great service in a fast and in a timely manner
Stephan was very professional and helpful. Took time to explain and kept me informed. We will be back!
The owner was so very friendly and nice. They got me in and out very quick. I will recommend them to all my friends.
Did not fix my car right and had to take it to other midas shops
The web advertised pricing was not consistent with what I experienced in the shop. As well, the on-line appointment process did not work as I ended up waiting over 30 minutes for the promised response to my requested appointment, then calling the shop and was told that there were problems with the on-line scheduling and to bring my vehicle in. I'll skip the on-line business next time and just drop in as that seemed to work best.
When mechanic pulled in front end of truck he broke the hub bearing and caused my vehicles traction Control light to blink and it wouldn’t go over 10 MPH. I called to see what work had been done and this is what the rep told me. I asked her to give me and estimate of what I needed to fix my vehicle and she stated she would call me back and never did. She seemed as though she didn’t care. My vehicle wasn’t doing that before I brought it. Thankfully I own a mechanic shop and fixed the truck. The customer service is just not up to par.
Not the mechanics fault...the parts were TWICE delivered to the wrong shop..thats what caused my longer wait. They were very nice.
Teck work was professional
Good service at a reasonable cost.
I was able to schedule my appointment the same day. I was called immediately after scheduling. This happened on a holiday. I was shocked to find you all open. When I arrived, the staff was very friendly. They got my car in right away. They did a systems check and then told me what all was needed. 2 rotors and front and rear pads. They kept me updated on how much longer. I had my 2 year old with me and they were just so friendly and accommodating to us both.
the staff is first rate and friendly
I would never take a car back to them they don't back up there work. They will give you a quote & when the work is do the price goes up. You leave & the work they did is bad it is not backed up you will pay again. And some of the parts they will charge 3x
They have great service clean waiting room and friendly employees
Came to this location on a donut. Brought my flat tire and rim. I was told that they did not have my tire in stock. I was told if I left it they would order the tire and have it ready the next day. I went ahead and paid and came back the next day and still
These guys are very knowledgeable and finished the work I needed done in a timely manner. I?m very pleased with the service and plan to bring any further car repairs needed to this shop. Good communication and skills.
Do not take your car here! They left parts off of my car and they scratched the paint on my wheels and I got an alignment done plus four new tires and my car is now pulling to the left. I was told to bring my car back so they could look at it and once my
Made an appointment on-line. You call me to come in during my appointment time. Arrived at my appointment time. You (kyle) said you knew nothing about my appointment and could not work on my car at this time ( some kind communication issues with the co
"The team at Midas was absolutely amazing! They were efficient, thorough, and gave me recommendations without being pushy! This was by far the best maintenance experience I?ve had in years!"
"I drive an older Cadillac and due it?s age, it experiences more problems than newer cars for obvious reasons. Anytime I have an issue I bring it right here to the Midas in Meridianville, AL. The manager Kyle and lead technician Matt have become my go to pr"
Very good communication. They checked with us before any major move was made. I feel their pricing reflects their good quality. We will definitely take our vehicles there if needed again. We also reccommend them. Check them out!
"I used them for work on my sons truck. The mechanics that worked on it did a terrible job. Left off a steering knuckle nut and if it had popped.. hmmm... Also got robbed into going and picking up parts the manager ordered for replacement on the truck, now "
Midas in Meridianville wanted to charge me $400.00 to replace a car battery. I politely told them there's no way I'd pay that much for a battery. I sat in the waiting area and called around for price quotes. After Midas jump started my car for me. I to
very good job they informaned me in professional manner about service that needed to be done to make my truck more serviceable and safe did work i ask for and had resonable price was satisfied with job and pleasure to visit store will be back again when ne
"Having recently moved to the area, I sought out a ""trusted"" source for my car care. I visited before scheduling an oil change and found their customer service to to exceptional. Carolos met me at the counter and asked all the right questions and assured me"
Fantastic Results on my 2007 Colorado. When Midas performed a 10 point check they noticed my front passenger ball joint had slack in it. Upon further investigation they noticed uneven wear on the tire . Replaced the ball joint tie rod. An drives like a
"The store manager Tim and his employees are wonderful people. I had issues with my vehicle and these guys made sure things were done right and never let me doubt that my safety, my vehicle, and my satisfaction were of the utmost priority. Very good team "
Funny how all the below 4star and comments that are negative isn?t posted they seem to never get on here.
Everything about this place is terrible. From the work to the customer service.
Tech?s don?t know anything there doing nor does the manager. Was lied to several times and they finally took it to another Midas to get it done right. Called customer service two times and have yet gotten a call back. Wouldn?t recommend them to anyone.
highest price ever on oil change service just fine use to do company cars twice a month just about every place around this was 15 to 25 dollars higher
"No would not Recommend them! Stop by 4 o?clock on Friday had nail in tire, said couldn?t do it, carry it to the one on Winchester road, quite a ways from Meridianville they was not busy at all!"
"I got a flat and drove across the street to the new location in Meridianville. They got me in right away, and patched the tire (permanent) vs a temporary plug. They even rebalanced the wheel. I was back on the road in no time, Matt the manager was wonderfu"