The rep that i initially dealt with with understanding and listened to me. He even told me he could relate to my situation because he had a similar situation. Everyone was nice and helped me through a very stressful situation. Speed wow was amazing job done in just a few hours
Because I'm a black man in Arizona in the majority of the people in there were white and they were very nice they did not mind shaking my hand and talking to me not through me
I was highly satisfied with Midas on 22nd not only for their professionalism but because of their ability to fix the problem with my vehicle. This isn't the first time I've been to Midas but it most definitely will not be my last. They have been very helpful and very knowledgeable about the issues I have with my vehicle and are quickly and able to provide an answer to give me and offer the services that are required to repair the vehicle. Thank you so much for all your guys's hard work!!
I would have like to receive the inspection report
Dana was very nice and helpful
Everytime I have used your Midas auto service they have been very helpful . They make sure to give a quote before any work is done. They explain all the needed details tand are very professional.
I had no issues with communication. My oil change was very fast I didn’t have to wait long at all and everyone was very friendly and professional.
Visite y le dije que inspeccionara los frenos y demas cosas.
My 1995 Jeep Wrangler has only known this Midas at 22nd and Kolb Rd since 2002 and it has been given the best service i have paid for. I have not had to take it back for a correction once and the longevity of service proves it it has gone though at least 10 managers over the years of service with the same results great work
The employees were very nice
Demeanor and honesty, and customer interaction could be improved. Robert gave me a quote to replace water pump and flush the coolant system. When I mentioned that I didn't want the system flushed because I had recently had the system flushed by the dealer, he then proceeded to convince me that he could not fill the system without a flush. BS... after I expressed displeasure with being charged $80 for something I did not want; he removed the charge...this demonstrates dishonesty, and I recommend a correction. A few days later, my lower engine cover fell off, and I returned to Midas to deal with Robert, who wasn't customer friendly (did not greet me or look at me), when I told him my issue, he was rude. During the installation I notice the mechanic using zip ties instead of the factory or equivalent Push Snap-in fasteners. When I inquired about using zip ties, and not the fasteners that were removed, rudely, he stated that he can use whatever he has to attach the panel. Needless to state that zip ties are not acceptable when I didn't arrive without zip-ties installed. There are other auto shops in the area, and needless to state that I will be going elsewhere in the future.
They did a good job and I was satisfied. They were knowledgeable and knew their work.
Been coming here a few years. Always explain things very well. Get right in and out.
22nd and swan location tucson
I took my car in for back brakes and they called me at 12:30 when it was finished. I didn’t pick my car up till 3 when I arrived to pick up my truck it had been left running the whole time it was ready. It was sitting so long it ran out of gas and then the battery drained and the air conditioning was blasted in my truck with the engine not running for hours. I went in for back brakes I couldn’t even start my car to leave when I picked it up from Midas they had to get me gas. By the way the only gave me barely enough to get to a gas station and I also had to have my battery jumped in order to have my truck started. I went in for back brakes. How does this happen. No one will call me back. The district manager is avoiding my calls.
Appointment was on time and work was started and completed in a timely manner.
Staff was super helpful, accommodating and friendly. They constantly would provide updates on the status of my service and were pleasant to engage with while I waited
Quick efficient service and BJ treated me professionally
Staff had very good ways. Good service.
Excellent service for the 2nd time I was there .
Good service and the price was fair.
I was completely satisfied
"Thank you Gabe and your mechanic! Thank you guys for helping my wife out, she went over a curb and sliced the front tire and they helped her out and checked the car over for more damage. Thankfully there was just minor damage but they put the new lug nuts "
The Midas at 22nd and Kolb is great. They always do great work and take care of me and my entire family. The Manager Ken is great and they need more employees like him. He really cares about his customers and customer service is always number 1 to him. Tha
The service manager at this Midas location (Ken Clary) really went above and beyond to help us get our vehicle repaired. Our travel situation had us scrambling to get the car done and in storage before an early morning flight out of state. Ken was very acc
Great job! My Pontiac vibe is running well!!
"Being a Grandmother, who often has my Grandkids in my vehicle, I do everything to keep them safe. I was prepared to have to spend quite a bit of money to have a part replaced and Ken did some research and found out that the work was not necessary...WOW!! H"
I went to midas and got a oil change he said my car takes 6 quarts when it only takes 5 that even covers the filter I even look in the manual book and i ask the Mechanics shop that I got the car from I believe that I was cheated
I got my oil changed on 7-28 about 3pm and dropped my debit card Jared saw it on the ground as he was getting in and came and gave it to me. That was so refreshing. The manager was so polite as well and engaging.
Excellent service and quality job ..well done!!
The staff was were very courteous and were very helpful
i Went there to get a wheel bearing put in 300 $ Brian Trejo coughing and not wearing a mask. the truck ran rough and missing when I left so bad had to have it towed to my mechanic. When I went back said the Reginal manager would call me about my complaint
Great! BEWARE! BEWARE! BEWARE! This Midas and most of the other locations in Tucson are not Corporate Owned locations. They are owned by Franchisee owner Chris Conforti. This owner does not even have the decency to give his corporate business a legitimate
This is a response to a previous review. My daughters now has a blown head gasket because of the direct result of a massive leak that she found under her car the day after the Midas location replaced the water pump. The story goes down hill from there. We
"The two men that helped me were the most amazing, helpful, and funny people I?ve met. I won?t do business anywhere else with such ?out of this world? service! "
Great service! Friendly staff.
Midas was honest and fair with their prices. Another shop was trying to sell me parts and services that dont even exist for my car which should of cost 600. Worth the second opinion from Midas!
"Save yourself time and money and go anyplace else but here. They are thieves and liars and will upsell you for services you don't need. In my case, I was billed for parts and labor I never received and Brad refused to remove charges from my credit card. Th"
Ruined the oil drain plug seal and never said a thing to me. Found out when I took my car in for routine maintenance the following week.
Fast service competitive prices reliable
"Had a good experience long time ago. Went back. They quoted me $1700 to do work on two different things. Went to another shop, got one item done for almost 1/2 the cost and didn't do the other item and the vehicle runs fine. Save over $1000 getting wor"
Did good job in repairing.
"Went in for service on my husbands truck , the hole experience at Midas was amazing. Chris was very helpful on answering my questions and didn?t mind talking and joking with me while they worked on my car. Midas is the place to go "
I went in for service Chris at the front desk was nice ???? . I didn?t have a appointment but he was able to work me in and get me out in time to pick up my kids from school. For anyone that needs a oil change I recommend Midas on 22nd and crew
I got my car service and was greeted when I walked in. The gentleman took my info and was able to look up a coupon to help with the oil change. Very helpful I usually go to Walmart for a oil change but it is extra to rotate tires and they don?t have coupon
Was referred by a friend to try this place out for a oil change I called and spoke to a Chris who was very friendly and told me to come right in. The wait was not bad
Went in for a oil change and was out in a timely manner. The gentlemen with the glasses was very helpful going over there check list of my car. I recommend the Midas on 22nd to anyone looking for good service from the staff to the work being done ????
Very good experience Chris was very helpful from greeting me at the door to walking me to my car. I?m looking forward to coming back for my next service
Have been a customer for over 25 years Mainly for oil and filter changes. Had tires rotated but employee did not check tire pressure. All 4 tires were low on air and had to have service somewhere else because alert went off! Also was never offered any di
"Excellent service much better than J---Y L--E, Sorry :) :) "
I needed quite a bit of work done which was going to be quite expensive as im military and away from home and its my only car not only did they work with me on the pricing but also were able to do all services the same day and get me back on the road. I wo
Did a complete inspection of my fluids and tires and explained what needs to be taken care of now versus later. Very nice employees.
They kept me informed if everything & how much it would cost. I was in & out super fast even with the extra work that was done!
Guy from Midas came to my door a few months ago with a coupon for 6 oil changes for $60. I couldn?t resist. Big mistake. I took my car in and they told me I needed new brakes and they would do it for $975. I said that was terrible news because they were te
Yes i would. Very courteous and professional.
"Prompt service. Professional staff, will be back"
"Rude. When we first walked into the building, the Manager was very rude and talked to us like we were the scum of the earth. He frowned at us as soon as we opened the door. Being AFRICAN American had NOTHING to do with that I hope. All we needed was an oil"
gasket for fuel pump was put on wrong three times will never return NO STAR IS DUE THEM!!!!!!!!!
"Tucson Midas stores have made the local news, in the recent past, for their unethical operators. My experience seems to have discovered that the practices at Midas have not changes. Less than two weeks following a thorough jeep dealer inspection of my je"
These folks do a good job.
"I received a certificate in the mail for having had work done at the location before so I brought my Ford Windstar in for the free oil change. Unfortunately, while it was on the rack, a lot of repair work was discovered to the tune of approximately $1800."
The whole team is awesome. Will recommend to everyone. It's The only store we go to even though we live closer to the oracle location
Your guys were great. I thanked the mechanics that worked on my vehicle and then took it out 4 wheeling while deer hunting in some hideous country. I could tell the performance difference immediately.
"I only gave 5 stars because that was the only way to get my review posted this company doesn?t even deserve 1 star. These crooks over charged me by $1000* for services I did not agree too, they even created a fictitious receipt. When confronted with eviden"
"Had my oil changed here in March 2018. At the oil changed performed yesterday, by a mechanic elsewhere, I was informed that the drain plug had been overtightened like ""they used an impact wrench then hit it with a hammer"". The pan nearly cracked and the "
"1. Price was not understood. I had a PRE_PAID coupon (Groupon) for $19 oil change. I wanted synthetic oil and was told it would be half price of the normal cost, about $35. I thought that would be good and said OK. What I found out at the end: cost was "
These guys are always great. I take both my vehicles here regularly I really do like them and the service I get.
Wade and his guys fixed the Jeep overcrank problem the first time. Starts right up! I?ll be back!
The staff is always friendly. They work with the customer to provide a good deal . Thank you guys??
The repairs were done in a reasonable time no surprises and the cost for all was competitive. I won?t hesitate to return again.
"GREAT JOB, WELL DONE. THANKS."
I paid 1100 dollars and I now have a Brake line LEAK and my truck PULLS to the Left........NOT HAPPY.
I would highly recommend MIdas for my car service. The staff is always courteous and helpful.
I have had my cars serviced at this location for the last 24 years. I know the staff has changed but the service is the same. Outstanding!!!!!!!!!
I recently took my car in at the 22nd Street location because it was making a noise. Mr. Wade Wright got my car in fast and quickly assessed the problem. He went out of his way to get my car fixed fast and offer me the best price. I would recommend this pl
"We took our car in at the 22nd street location in Tucson, Arizona because it was making a strange noise. Mr. Wade Wright got my car in quickly and assessed the problem. He went out of his way to get our car fixed quick and offer us the best price. We would"
They did not do what was on the groupon.
this is the first time I have visited this shop for an oil change service. what is so great here is that they found an urgently needed service on my brakes that I was not aware of. Brian and Steven were able to schedule my brake service right after the o
"Repairs were excellent done under the supervisionf Jeff Beale who in my opinion is a person beyond reproch courtious and knowledgable. Tim, the area general manager was also preset at times and remembdered me as a client of many years back. I was an"
Jeff is AMAZING! Extremely helpful and professional. The techs were fast and polite. I've been here twice now thanks to Groupon and I'm not going anywhere else. Thanks for your speed and accuracy :)
I don't normally need to visit a service shop because I do all my own repairs. However I needed my AC checked and Jeff was able to get me n fast and helped me greatly figure out my problem. Trust in this Midas for your service needs!!
I've been goin to the22ndst store for about a year and the manager jeff is always nice friendly and very helpfull the guys he's got in the shop are always a big help and are nice and answer any questions that I or my wife have!!! We always recomend our fri
"The mechanics at the MIDAS shop 7220 E 22nd St. have taken good care of my two cars over the past nine years with oil changes, battery replacement and other repairs. So also this last time when my Buick required a new alternator.Thank you"
"4*stars is worthy. I haven't met a perfect 5* place of Business,whether it be Auto Service,or Food Service.I am in that Generation of critics, whereas, the ""customer"" was always right,regardless.The seating in the waiting room is a lot to be desired,but I "