Always satisfied with the work done on all my vehicles. I've been a Midas customer since 2006 at least.
Great prices, professional service, right recommendations and don't try to upsell.
Staff very coueteous and happy to show me what is going on.Very transparent.
great services and also great job fixing my car going to tell friends and family where to go to get there car fix and nice people too
Nothing is a 10 off the bat. Payment plans help, low apr cc’s help also. Cant
knowledge of vehicle and what is needed
Israr was very professional and knowledge. Acted like he was glad to see me. Repair work was excellent. No high pressure to fix something that wasn't broken. I would use Midas Cambell again.
Israr was very kind and helped with an issue that he and the person working on the car spotted during a routine oil change.
I received a timely test from Joe, the manager, about a brake special. I had recently rotated my tires and noticed that my brake pads were done. No sooner did I happen to get a text from Joe, crazy really. Anyway, went in a spoke with Joe about brake and oil service and he was able to fit me in the next day. Joe confirmed that I lucked out as the pads were paper thin and thankfully had not damaged the rotors yet. I have worked with Joe previously and he is super accommodating as well as knowledgeable. I would recommend Joe and the Campbell shop to anyone needing relative service.
The friendly nature of everyone and the ease of getting the car check in and the ease of getting updates on the car and what’s going on with it is what made it a lot easier then other shops
Knowledgeable and friendly staff and quality work.
did a night drop off for an engine lightreceived a call telling me what the code was and recommendation to contact the dealer in case covered under warranty
Set an appointment day before, service desk called to confirm without me having to answer. Very friendly and prompt service, gentleman asked the tech to do my job first. Very quick, in and out. Not at all pushy or rude, felt very well taken care of after. Promptly fixed my issue and made sure the right sensor was replaced.
very friendly and knowledgeable
It was very friendly and professionally service.
Everyone has excellent knowledge and they get the job done in a timely manner
I had taken my car there in the past and had nothing but great experience with them.
An all around great experience. I asked for the synthetic blend oil change, showed an online coupon on my phone, and got a quote reflecting the price. Parvin chatted with me while I waited and made my experience outstanding. My car was serviced quickly and I was back on the road in no time. Thanks!
Assisted very professionally and friendly.
The Last oil change at this location, they left the oil stick out making the oil spill all over my motor. When I explained what had happened, they cleaned the motor and the oil change was free.
I always receive top notch, worry free service from Joe and his team
I made an appointment, they were ready at the appointment time. Service was done in a timely manner and customer service was polite and trustworthy.
The man who served me was cordial, explained all the items and the process to replace the items.
Honest personnel, friendly and took the time to explain the problem with my cars engine. I was also given an estimate for possible future work if I so decide to do it
Parvin was extremely knowlegbble and helpful. Turns out I didn't need brakes but I did need an oil change. Will definitely be back for y next oil change!
Service time was much shorter than expected.
Oil change price very high.
Timely service with very friendly staff; appreciated the general car inspection report.
The person at the counter who assisted me was professional, courteous, knowledgeable and made me feel listened to!
Jose is great at the counter and they have a great time working on the cars.
Completed in the time frame given and friendly service.
I have gone to Midas for years. I got my tires and brakes done there. And your oil change costs $49.00. I applied for a Midas card to get a $20.00 coupon towards an oil change. I was told by customer service that the employee at Midas could help me apply. No such luck. I was very disappointed and I don't know if I'll be back.
made my appointment staff was there to start and finish my service promptly while being courteous, knowledgeable and willing to answer any Questions
Joe was a huge help. Usually I do t feel welcome or like I have enough information when I need car repair. He was patient, answered mine and my daughter’s questions about her car, and gave us updates along the way.
My car is running great and I appreciate the service I received
Joe, the manager, is the best serviceman I have had the pleasure of working with.He sets clear expectations, provides excellent communication, and is always exceeding his commitments. I wouldn't be patronizing this store without him. He is excellent.
El personal que me atendio fue muy amable y me explicaron todo lo que requeria mi vehiculo
I trust Joe to treat me fairly
No delay in service; friendly people; staff explained other inspection findings and potential costs for the repairs
friendly knowledgeable staff that take the time to help xplain and answer any questions you have
Nothing in particular. The entire experience was very good.
I've been com8ng to this Midas for service for several years. Always pleased with the services and friendliness of tge staff.
very efficient and friendly staff
While cost is competitive it is nevertheless high.
Joe at the front desk is awesome and always goes the extra mile to explain what's needed. Best customer service I have experience from a service center.
I had a coupon but they didn't deduct anything from the total.
Very friendly knowledgeable staff that keep you informed on progress parts needed and future areas to be aware of
Joe the service manager was awesome. Great customer service!
The counter help was great and the service was speedy. Enjoy my time there and was out of there in less than 25 minutes.
Very satisfied, great service
The service manager Joe was very help and accomidating to my Automobile service needs. I needed a lot of work to be done to my car and Joe was very helpful. I will be a lifelong customer because of the service I received.
They were behind on time for the oil change,but he said 1 1/2 hr. and that's what it took.The door inside my car had grease prints.He didn't rotate the tires like the paper said.
I have been going to Midas at the same location in Campbell since 2006. The service is always great and never had any problems of any kind.
Excellent service and honest people
Knowledgeable friendly staff. Very upfront about staffing and time it may take to complete
Only thing l question is being charge tax on the full price instead of what l paid.That not right. G.P.
"I got a flat tire over the weekend and was having trouble getting and service appointments. Most places were closed on Sundays and didn't have any appointments until 2 weeks out. I called Joe at Midas and he not only got me in within the hour, but had my t"
"Joe, who manages Midas at this location exhibits the best customer service. I have found his business, to be honest, and exhibit honor and integrity. I have taken both of my vehicles to this Midas and the prices are reasonable and the work is 100%."
Friendly and courteous shop. done right the first time.
These guys are the best! I had a battery issue in my 2016 Silverado while I was in town and they got me in and out in less than 1/2 hour. Great crew and very friendly.Thanks!
"Good front desk service, job well done and timely. "
I called in the morning and drove my car in right away to get the tire fixed because it had a ***** in the rear passenger side.The job was promptly fixed.
Vick provided AMAZING customer service from the moment I called to schedule an appointment to the moment that I picked up my car. He was upfront about what my car needed and provided clear explanations on why the services were needed. Vick then showed me
"I was desperate to fix my tire last week before new year's come. I?ve been putting air into my tire for the past two weeks. With my busy schedule at work, I do not have time to make an appointment especially during holidays, but finally, I had it finally"
Courteous and efficientStaff all had on masks
Great service! I went in for an oil change and had them look at a few other things. It was quick and easy. I was out of there within 20-25 min.
Professional service with detailed explanation to customers. Reasonable completion time.
The people there have good customer service and answer any questions I have regarding my car. They also give suggestions and proper warnings too.
Couldn't be happier with the service I received here. The work was completed in a quick turn around great work and excellent customer service. I will be bringing my car here for future services and will advise everyone i know to come here.
"I came in off of highway 17 with shot brakes, and so much mileage service overdue but Joe made sure I was taken care of! He pushed up the timetable and communicated with me all day to make sure I could get my car back in one day and within my work schedule"
Fast friendly service. Great experience
Very polite guy at front desk! Got me in as last customer of the day and will definitely be using them again!
"This Midas location was fast, convenient and very friendly! I had an oil change, and would recommend them."
"Fast reliable service at a great price. I couldn't ask for more, which is why I bring my vehicles here."
"The gentleman a the front, I believe his name was Jose, was receptive, professional, courteous, and sensitive to my needs without sugar coating the issue but remaining true to customer service, well done!"
I had a flat tire in the morning on the way to work. I went to the shop on my lunch hour and they were able to patch my tire and send me on my way with time to spare! Amazing service!!!!Thank you:)
In and out in a reasonable amount of time.
In and out in a timely fashion.
"I was there for over 3 hrs, without an appointment. I was the first person in at 8:15 a.m. The tire was replaced & the tire lugs were extremely tight. I couldn't break them with an x bar tire wrench.I question the 3 hr wait, because persons came in after"
God service and magnificent atencion
Scratched the hood of my truck with a major object and never claimed to do it. Terrible
Always good. Location and accommodations and like the care. Been coming here for the last several visits.
Took my 2017 GMC Sierra SLT in for oil change and tire rotation and when I got the truck back it had a fresh gouge/scratch on my hood. Technician and Manager took no responsibility for it and said it could have happened before. However the flecks of metall
Outstanding!!! Nothing more to say.
"Quick, efficient, always done when promised. "
"I appreciated the quick turn-around to get my oil changed at a great price. But the mechanic either failed to put a washer on the oil pan bolt or put the wrong one one, because it now leaks."
They did an excellent job with top of the line parts. The car was ready when promised and it was returned clean. I have used them for all my cars brake work and would highly recommend them.
"I had a ""strange noise"" but the car seemed to run OK. Turns out it was the water pump, alternator and thermostat (I also needed an oil chg). The bill came to MUCH more than I was able to pay but the work had to get done or it could break down in transit, c"
The crew was very friendly and provided a fast and efficient service
"Midas did what they promised, it's just that I had to wait an extra 25 minutes because the crew did not come back from lunch at noon - which was my scheduled appointment."
"I came in for an oil change in June. I noticed my car wasn?t running like it should after an oil change. About a week later I checked the oil and it was dirty looking, not honey colored like it should be. I looked under my car at the oil filter housing and"
"Not sure if it was a mistake by the customer, or the person taking the details, but they got the wrong email for Alez, and started sending me (who isn't Alez) emails about their car.Now, that's a simple mistake, and one that I would have given a ""no rating"
I was a walk in customer. They took my car in right away for a wheel alignment. One hour later I was on my way. The front desk man was professional and personable. All thumbs up for this service experience.
Manager started asking me to do more services that my car does not need.
Great service. High Integrity,
Normally I would say yes to this question but my last visit made me want to find another place to have my oil changed. They did not complete the courtesy check nor did they check my fluids or rotate my tires. When I asked about it I was told ?everything is
In previous full synthetic oil change at Midas for our 2015 Camry we were not charged an additional $10 for a cartridge filter. What was initially advertised as a $49 charge ended costing $66 with all the added taxes and fees.
Fast service. open early on both Saturday and Sunday which is great.
"Overall friendly, professional & quick. Helped w a bent rim too. "
"On time, helped w a bent rim & were overall friendly, professional & quick. "
Good service. Prompt and speedy service.
Ive been going for some time here. I like it. They tend to finish before expected.
They were fast and kept the inside of the truck clean
"Excellent customer service. Affordable,honest, and fast "
Did a **** good job. Very professional service
"Good service, excellent communications, fair price and on time."
These guys are amazing. Vince helped me get to the bottom of a weird intermittent problem. I walked in with no appointment and they took care of everything immediately and showed me a quick very inexpensive fix.. Thank you!
Outstanding service as usual! Thank you Midas team!
"Since there was so much to do, Patrick lowered the labor rate to something more reasonable. Bill was still over $3K.All work was done as discussed and on time. Can't ask for better than that today!"
"After months of a rattle that developed after having new tires and shocks installed, and a few other replacements that they recommended to get rid of the rattle, it turned out there were nuts they had left up near my windshield wipers. The nuts were disco"
Good service., But not coffe today !!!
Rebuilt my transmission. Did a great job.
I have not taken my car to Midas for over 20 years because of a horrible experience I had when they crossed my spark plug wires and failed to change the oil. I ended having to go to the dealer to get it fixed. I figured it has been a while and since the ca
Fantastic, they are men of their word.
Friendly and very helpful.
"I went to the Midas repair shop for brake repairs my brakes were barely working to stop the vehicle. The repairman contacted me that the brake pads and rotors needed replacing, due to the cost I told him to repair the pads now to offer braking for the vehi"
Was not to satisfied because I just paid $1400 because my engine light was on and I needed to pass my smog. It was off only until I drove 25 miles and now it remains on once again that defeats my whole purpose of paying the $1400, now back to where I started
"I bought a groupon voucher for a deal on oil change, and tried to make an appointment for that day first online and then by phone, I didnt get a response within 30 min as promised- or at all, and phonecall went to voicemail which wasnt responded to either."
I appreciated their fast and smooth service with my oil change. I would've given a higher rating if wifi was available.
Good services, but waiting so long. Thanks
Great service specialy J.V helped me out and he is super honest with me not like other fake mechanic
Most new cars will not allow you to take advantage of low price oil change price as synthetic oil is way more costly. So be prepared for extra chargeService was performed in about an hour and inspection is done to point out shocks/tires etc Manager provid
"$88.87 for an oil change? The person there said you don?t accept Groupon anymore. When I complained about paying close to $90 for an oil change, the response we got was, ?well, you also got a visual inspection.? We used to get a synthetic oil change AND ti"
I just wanted to thank everyone at the shop for accommodating me. They let me bring in my own oil and filter to do the oil change. I had to cancel an appointment and reschedule and the guys were great at the front counter allowing it to be an easy proces
I appreciated the prompt and professional manner in which the service was handled and would not hesitate to go back if needed for future work.
I've been coming this location for last 3 years I have 3 different car 3 days ago from today I call to make an appointment My appointment was Saturday 5/5/18 Add 1 o'clock p.m. I show up 30 minutes early I talk to the guy on the corner and they gave
Total Ripped off. Paid almost 100% more than usual.
"They changed my tires and doing well and very good, I am happy with their service."
Up sold me one quart of oil
I had an appointment for oil change. When I went to Midas the front desk person told me that I don't have any appointment. After short conversation he was able to find it on the computer and asked me to wait. After 30 min waiting the front desk person told
Midas did their normal, excellent service
They are very nice and very prompt in service. Appreciate their work.
"These guys rock!!! James and Jerry saved the day.Had came from pittsburg(about 70 miles away) with my 12 year old grandson to take my dog to Sage clinic,noticed my front end poppin and jerking on way there.Guess was lucky traffic kept me slow...After vet v"
Very happy with the timely oil change and friendly knowledgeable staff.
Went in for an oil change and tire rotation. Be sure to make an appointment to speed up the wait time! Got feedback on some minor issues to keep an eye on. No badgering to do extra services.
I always used Syntetic blend oil for my car!!! The Clerk Jerry from Campbell Midas begin to argue with me that's I need use full Syntetic oil and he said Groupon not covers 100% .... Disapointed :(
They broke the TPMS sensor in the front left tire and when I called to tell them they didn't offer to fix it nor did they take responsibility for it.Overpriced to begin with and now I have to drop another $100 on a new sensor.
"Excellent. I called about 3:40pm on 8/20/15 hoping to schedule a same day appointment, which was probably unrealistic, but happened. The shop closes at 6pm weekdays. I got to this location at 4pm for my appointment. My brakes required parts they didn't"
Always excellent service!
"Service and inspect my vehicle and it was great customer service and workmanship,i reccomend this location to all those who want great service and prices."
"These guys in Campbell are great. Friday 8am appointment for LOF and I was out the door and on the road by 8:25. A new sticker on my windshield, tire pressure was corrected, fluids topped off/checked, tire tread depth checked...and they are open Sundays, t"
"After a mishap involving our 2000 Chrysler minivan and the utility sink in our garage, the airbag light in the dashboard turned on. This indicates that a part in the steering column known as the clock spring must be replaced. The dealer cost of the part "