We have been taking all our cars at this location. Always great customer service and never pushy
I had brake repairs done 8 months ago. After a few weeks the brakes kept making noises 😅. I kept going back to the place I did them at and they just ignored me and brushed me off. So I came to midas and the technician Artemio test drove the car with me to identify the problem. The manager took me to the vehicle and showed me how and why the brake drums were the cause of the noise. After the repair, the manager personally test drove the car with me. NO MORE NOISES
I’ve been coming here for a while and they always provide amazing service, clear instructions and are helpful
Friendly service attendants. Comfortable waiting area. Great communications from service attendants. No surprises upon completion of service.
The technician Juan showed me personally where my coolant was leaking
Pricing was reasonable, staff and techs were very helpful and communicative.
The staff was friendly and had a sense of urgency. The Technician even thanked me for coming when he came inside with the keys after finishing the work with a smile. The future maintenance was discussed with me.
My husband has been coming here for years. Has had all our cars serviced here.
Great service, I scheduled online and received email notification that my reservation was acknowledged. The owner knew I was dropping my van for servicing. The work was done quickly and I received a text message when it was ready
Mr Patel was very friendly and professional. He understood that I had some time constraints due to my sick husband and I felt that he bent over backwards to insure that I got in and out in a reasonable time. Additionally he explained everything I would need, advised it could wait for a bit till a more convenient time for me . No hard sell. While I waited another customer came in who had some problems resulting from service at a different Midas and I was impressed by Mr Patels efforts to help him. Will definitely return and recommend Diamond Bar Midas to others
Very professional and friendly service
Great customer service. The mechanic even toped off all our fluids
I need tires and they ordered them to arrive that afternoon.
Service and time of service was great! The price per spark plug at $32.00 each? That is a bit on the high side.
Prices are good. Associates are kind. However they didn’t have my tires ready to install even they told me they have it already when I get to the place. I have to wait almost one hour and a half so they can get the tires
The person in tge front desk mocked me , he was rude and sarcastic when I asked questions about a service related to the warranty I bought with my break pads. Unbelievable rude.
all of Work with professional manner
Guys were not informed on how to operate my 2021 Toyota Corolla screen , there mechanics. Shouldn’t take 45 mins , 3 guys and YouTube to figure it out.
I have been going only to this Midas shop ever since I moved to California over thirty years ago. Even though it has changed ownership once, the service has always been top notch and having no issues with the owners, employee's, services, or products bought.
Great service. As always a pleasure.
Associates were knowledgeable and friendly.
Services rendered from start to finish is highly recommendable.
Service person extremely attentive, courteous and friendly.
I enjoy coming there. Always great.
Great communication and great service
after coupon oil change still $77, a bit high charge
It was an emergency repair and they took me in and had the truck fixed in less than 24 hours.
The manager was quite friendly and while he gave me an evaluation of other services I should consider getting, I never felt any pressure, nor did I feel he was trying to sell me on anything I really didn't need.
They put oil in my transmission.
Easy to schedule appointment, easy check in process, straight to the point service.
The manager was extremely focused on making my experience pleasant and quick. I felt informed but not uncomfortably pressured on future service needs.
Time of wait was minimal.
good customer service nice guy
We have been customers for years & we have recommended family & friends because of the excellent service and honest & frank information we are given regarding our cars Best place to go car maintenance!
Able to schedule an appointment easily and the car was ready sooner than expected.
There was a rush to get catalytic converters and installed since I was from out of town. Mr Patel was very clear on his efforts and time frame and was able to do it sooner. Very professional.
Mr. Patel is an honest business owner, and I trust him and his employees to provide the proper service without performing or recommending unnecessary work.
Great service, quick and easy..Very accomodating and great at explaining the issue
Fast friendly service. Made me feel comfortable. The job was week done.
Nittan is a very honest and open mechanic. He’s told me on more than one occasion to fux something myself.
It is always a great experience. The manager is very helpful. I have bringing my car there for several years.
I went in with an appointment for a brake job on My truck. They had everything that we needed he explained the process from the inspection through the pricing. Everything went as expected. The gentleman was very nice and explained everything very thoroughly. I was very pleased with the service on my truck. We will definitely be going back probably with my car next. Thank you for such a great job!
Did nothing right. Didn't bother looking at problem just got a cheap reading and slapped on a spark plug and a coil which got damaged again the next day. Definitely over priced. Called them back because the problem got worse and told us don't bring it back
I love this place. The staff here are friendly and kind and informative. Also they don’t over price you and only do what needs to be done. They don’t add extra things that dealerships do and over charge you for things that never needed. I highly recommend this place to bring your car
In Midas they’re more honest than most of other shops !
I made the online appointment for the next morning. The store manager called me within 30 minutes to confirm my appointment. When I arrived, he knew my name and greeted me kindly. I didn’t wait due to the repair time, but felt fully informed about the repair status. My car was ready as promised. Great guys that work at this location.
I?ve been taking my cars to Midas for 10 years and very pleased with their service and will continue
My family and I have been long time customers and have always been happy with the professional customer service that we receive at Midas in Diamond Bar. It?s so nice to be able to have peace of mind knowing that our vehicles are receiving the appropriate a
The technician and sales person were friendly and asked me pertinent questions about what maintenance has been done to the car. I was informed of the condition of my brakes and tires.
"Thank you for the great 10 years of service, you have given me. Here's to another 10 years. Happy New Year."
"My 2018 Nissan Altima is a leased vehicle with an Enterprise Fleet Maintenance contract. My battery was on its last amps and this location is just a couple of miles from my home. Service was prompt, efficient, and very much UNLIKE dealer services where ev"
I have been a happy customer for many years and always know I can depend upon honest and professional customer service.
As usual Natin and his crew provided excellent service. Thanks
Service was fast and they even rotated my tires.
Always great customer service.
Friendly service. I was told what my car needs in the near future. They did a thorough job. I'm very satisfied.
Appointment was right on time. Service was Great!!Thank you
Quick service and super nice employees
good and attentive service
"As always, your service is dependable and reliable. We can always count on you to handle repairs in a timely and professional manner. Thanks for being there."
"Let me first say that I use to go to the Diamond Bar location and it was great. They change service mangers . This new guy is rude, does not keep appointments and unorganized. Never been talk to so disrespectful and very unprofessional!"
Excellent service! Niten and Bob are the best!
1. Manager lied about the price charged me normal price and didn't give me a Costco member discount, considering they are part of the Costco Auto program. I will be reporting this to Costco to have them investigate.2. May not have done my alignment at all and just let my car sit there for 1 hour and claimed they did it. OR did do it, saw there was an issue but decided to not mention anything because they knew since my car was not aligned they would have to issue me a refund.
Great service. Done in a timely manner.Thanks
"It was great service and good price, I expected to pay way more for the service that I receive. "
as usual the best! thank you!
I?d highly recommend this Diamond Bar location. I thought the staff here were friendly and professional. My car was worked on quickly and ready when I was promised.
"the mechanic was able to squeeze me into a tight scedule, and only took 10mins for an oil change. "
Courteous and professional
Excellent Service and follow-up.
As usual the best in town......Smiles....
"Excellent Service. Professional, Quality Work. "
"Great service. A bit too long of a wait, considering I had an appointment . "
Great service in the time quoted.
Took my 1950 Chevy in to have the brake system completely gone through. The car had been stored for some time and the brakes were almost none existent. They completed the work in a timely manner and I continue to be absolutely over joyed with the work t
"We took in the truck for a peculiar noise, A/C tune up, and for a basic oil change. Everything was taken care of to our full satisfaction. Thank you."
Dropped my car off during my lunch break after making an appt online. My car was serviced and ready for pick up about an hour and a half later. It'd be great if this location at least had 6 PM hours. It was an inconvenience to have to leave during the work
"I have been using Midas in Diamond Bar for almost 9 years for all the maintenance work on my car. Their work and services have been great every time I take my car there, and I always recommend them to everyone. "
Friendly staff & excellent service.
Great work and very honest
Yes. Service was friendly and professional. All items completed. The only thing was that I had made an appointment on line but it didn't show up for some reason. Still was able to get in at my preferred time and day.
always the best service.....smiles
Nitin was very knowledgeable & welcoming. My vehicle needed a tune up & they completed it on time. I highly recommend this location.
"My experience with this Midas was good. My truck was finished when promised, and the owner was not pushy about getting other stuff done."
I always receive the best service I really appreciate the email reminders when my car is due for service. Mr. Patel is courteous and great with his customers!!
I always have a great experience!! I?ll continue using Midas!!
Received quality and timely service.
Thank you to the very helpful people at Midas for getting me back on the road without too much stress!
I like the experience & knowledge
I got an oil change here and they did not reset my oil meter on my car which has happened for the second time coming here. I also asked to put air in the tires which was included wth the coupon but this was not done as well and I'm sure no work was done fo
I went in to check that I had enough transmission fluid and check the air pressure in my tires. First they tell me they can't check my transmission fluid because it's enclosed. That's fair. Then they proceed to tell me they broke my air pressure sensor and
"Really great, they went above and beyond to make sure my battery was installed in my car as fast as possible when their supplier down the street kept sending the wrong battery he went himself to go pick it up. "
Nice Place to fix your car. I was a little nervous at first but they made me feel comfortable enough that I decided to have them fix my car. best decision ever my car is running good thank you. I will be returning if I need my car fixed.
Looked up local oil change and found MIDAS in diamond bar California. The sir here not only gave me a full detail report (let me see for myself) report and a life lesson. I would recommend friends and family here today I've learned a lot and I appreciate i
Great service all around, will come again
It was really quick. I like the openness of the garage. You can see what they are doing. I prefer this over the dealership way of handing over the keys and hours later they give you back your car and you have to take their word they did the job unless you get under the hood and check their work. The one time I decided to do the work on my own and leave the dealer out of it, I learned that the dealer had lie and not replace the cabin air filter. Took the old one out but didn't put anything in.
I have used Midas Diamond Bar for service and repairs on 3 different vehicles. Their service has always been top notch. The employees are courteous and their prices are more than fair. It is difficult to find a good auto service center with mechanics that
Highly professional technicians. Impressive management. Highly aggressive search capabilities to secure vital parts necessary to enable older cars to continue operation. Recommend this facility whenever the opportunity arises.
"I've been going here for years and trust them completely. Even when my car was getting free services from the dealership, I checked with Midas before I did anything. They haven't disappointed."
"They check my car,said it was sparks and they fix it got the car running for a day charge 258 for nothing my car had something completly diferent it was my engine.they say there profesional.Now i know is the first and the last time i fix my car there.so i "
"THE SHOP COMPLETED A VERY DIFFICULT JOB, NEW TIMING BELT AND WATER PUMP ON MY DODGE MAGNUM IN A VERY SHORT TIME. I WAS VERY PLEASED WITH THE SERVICE AND THE MANAGER. I HIGHLY RECOMMEND THIS SHOP FOR ANY AUTO REPAIR.SINCERELY BILL GOULD"