Service work that was promised was done.
Greg was extremely respectful in listening to what I needed work on.His customer service was so beyond and above . I was very satisfied with the quality and his Excellent customer service . I would recommend this place👍😊
For years I have taken my car to the dealers of the car brand but I was recommended to try Midas because it is an easy going experience. It was indeed a problem free experience and workers were attentive and kind. Plus the service didn't take long.
Finished Quickly and was advised of other issues found.
Tire light in the vehicle came on. We are not local to the area and found this shop when exiting the freeway on our long trek home from San Diego to San Francisco. Staff treated our problem with a sense of urgency and looked at our car right away. Friendly staff and excellent service! Could not have asked for better people to help us through our time of need!
Good prices with coupon. Fast service.
Everything was as promised
They could not get the check, engine light to go off and said that only Toyota could fix it.
The overall experience was very positive. Jose was very friendly and Amy a little extra discount for synthetic oil. I recommended it to my wife and I will recommend this location to my friends as well. I liked how he understood my financial situation (we spoke in Spanish and he's Spanish was flawless), and that, even though I myself am a salesman and really sympathize with the fact that he needs to upsell, I did not need any additional services recommended, given the fact my car has $160,000 plus miles on it. I'll come back here again. Highly recommend if you've never been here. You have a great experience. Just look for coupons so you don't pay the full price.
Found online coupon for basic oil change at $30. Called to confirm and was told $54 over the phone is the real price. I drive down to the Midas location and receive a bill for $79. Brake quote was high and couldn't receive a price quote on paper with only a verbal price? The guy Joe is a car salesman. The mechanic checked off every box on service form just as procedure recommending services I already had done elsewhere? Do not take your car here. Do not trust anything that guy Joe tells you.
Honored online coupon. Courteous workers. No high pressure to upgrade.Will be back for service.
Always a great experience at the Monrovia Midas. PJ is always great to see and he is always honest about what my car needs
Stop advertising bad information and very highly rate of charges
PJ and Greg are always so helpful and great. My car was idling on the freeway and I drove straight to Midas without an appointment and they helped me out right away, I could of picked it up same day, but for my convenience I left it overnight, which they were happy to do.
PJ was very friendly courteous. The bay was full and he had other customers that he had to tend to but always let me know that he was going help me ASAP.
Not all the employees were really committed, fortunately the one in particular that wasnât, did not see him again; I went for 4 oil changes of my cars.
Customer service was amazing . Greg was so helpful and understanding . Very satisfied
PJ was great. He was accommodating, helpful, and friendly.
Made an appointment over the phone. Flexible and got me in with both of our schedules. Dropped my car off and picked it up within an hour. And they had a deal for a full synthetic oil change which can get a little pricey. They didn't try to offer anything
"Great guy. Saved my daughter when her car gave her trouble hours from home. He was quick, and through much trouble shooting and work got her back in the road. Great guy. Thank you Greg "
Awesome job. Quick online appointment. Reasonably priced.
Midas messed up with odometer reading
No problems. Kept appointment. Was done on time.
Great service from a family owned franchise
Robert was very friendly and informative. The oil change was thorough and efficient. I really appreciated his honesty regarding my two read tires and the fact there is no immediate need to replace them.Other places might have exaggerated their condition t
Good Price on Good Service. $17.76 Conventional and $49.95 Full Synthetic Oil Change and Tire RotationAlthough the service promotion was to include Tire Rotation; which they verbally said they did when I specifically asked, but it was not on the invoice and therefore not reported on Carfax.How do I know that they actually rotated the tires?
Always fast and reliable service from these guys. We take all of our vehicles there for everything.
It was a little bumpy at first, but Robert worked hard to finish it! Highly recommend that place!
Excellent Service. Good Positive Workers
Had the oil and filter changed, fast friendly service and they also let me aware of other fixes my vehicle needs.
Great customer service. Very professional
They did perfect job..they made inspection for the car ,they were fast and good .
"Starting hearing the wear bars on the front brake pads and called to make an appointment the next day. The new pads & service were very expensive but come with a lifetime replacement guarantee, so that helps. "
Excellent service. They let you know whats going on with your car.
Never going back. I don't take being lied to and trying to be over charged, very well.
"Not only did they perform to oil change in a reasonable time frame, but went about fixed another minor issue with no charge. The only issue I may have is they did not use paper floor mats and as result the carpet on the driver was greased up a bit. Regarle"
Great. Service. Great managers very patience. And help ful. Thx
"Oil change complete. Requested for tires NOT to be rotated after I was in informed that the front tires were bad. When I bought tires I was told the back tires were bad, therefore they were rotated."
Fast service & car runs great
Excellent, good customer service and work was completed in a timely manner.
Fixed all the issues another shop missed. Great job.
You guys did a great job getting our 2006 Chrysler 300 back on the road and the A/C is wonderful again.
"I made an appt. for a reason. they took my car an hour later. The mechanic couldn?t untie some of my car screws, which were tighten by the their last mechanic, because that was and is the only place I took it too. So the lady warns me if what?re ever part "
I came in as soon as they opened and got my oil change within 20 minutes.
They broke all four valve stem caps, took way longer than I was told. They told me I needed work done to my car when I took it somewhere else they said it was not a issue and even showed me I had over half of my brake pads left and my rotors were smooth and not marked up. I did have the filters changed just because but I will not go back here again
"I usually take my car to the dealer for it's servicing, but needed an oil change quickly and in town. I found a coupon for Midas, so decided to use them since they are well known. I was able to get my car in on the same day I made the appointment. When I a"
"I was called and told I needed brakes and rotors. I refused my car has less than 35,000 miles I thought it was strange being my last oil change was at the dealership and they said nothing about my brakes or rotors being wore any. Brought my car home and ch"
great service from the whole team. I feel like I can really discuss any of the problems with my fleat and I don't feel pushed to make unnecessary repairs.
Will be coming back for any future needs
Fast service - perfect pre purchase inspection.
They always are honest clean and done quickly. Very helpful.
"When I go to an auto shop, I want honest and good quality service. That's it. And this location provides just that. I have visited many other auto shops in the area where I felt like I was being ripped off. This Midas location is now the only place I'll go"
Always go to this Midas and every time that i have gone there I have gotten great service. Very great customer services and work on all my cars that i have had in the past.
Cheaters, what they want is your money, Charged $49.99 after checked the cooling system , and want me to pay $1590 to replace the water pump which is working good.
These guys are awesome everything was done right fast
Turned me away....they were all taking a lunch....told me to come back in 2 hrs. Bullsh#t!!!!!!!!!!!
"Simply the Best ??I needed a brake and light certification, they were thorough and saw me fairly quickly. They also worked with my schedule. Excellent service 5 stars ?? "
Things went well here. Good service ,
"Took my Jeep in for an oil change, tire rotation, and their courtesy check. Had a coupon for the oil change, which took of $10 and all was good with the oil change. Received a call during the services that my vehicle needed new belts stating the current on"
"Great service, very caring about your needs and help you solve your cars problem. They also find the best prices for your car parts. "
"Just use a few words to get you know the shop---friendly, honest, professional and quick."
Always professional and courteous. Sato has provided me with honest and reliable service for years.
"I can't thank you enough for your hard work and for saving me! While traveling to Southern California (8 hours away) my car broke down on the Grapevine on a Sunday of Labor Day weekend. These guys not only took my car in before they closed, they had it rea"
I have been coming to this shop for approx 2yrs mainly for oil change and the maintenance check and yes i always use coupons for discounts. Since i have had problems with mechanics in the past I always have my boyfriend come along just for that added ass
"Provided efficient service and suggested replacements for several items for my 100,000 * miles vehicle."
They do a pretty good job at midas and answer all your questions.
Recently moved back to LA . I needed new brakes and smog check . I am very satisfied with the service I received . I highly recommend this Midas to anyone
"My water pump blew late Saturday night on the 210 FWY. AAA towed me to Midas Monrovia. I live in Ventura County and was totally stranded. On Sunday morning Daniel with a heavy work load from the previous day and shorthanded, completely got involved and per"
"Made an appt for a smog check for Monday morning. I show up (830am), the smog tech isnt in today, and the only other one that can do it, the owner, wont be in till ""maybe"" noon time. Didnt get a phone call,email,text, or anything. Pretty disappointed consi"
I went in on jan or fed and brakes are speaking again now I have to go in this sat to see what wrongIthe roders were done and brakes to its under Elizabeth or lonney coulter not happy at all
I called 2 min after closing because my tire blew out and wanted to see of the had my size in stock so I could go buy a set first thing in the morning. The guy who answered the phone was extremely rude. I asked him if he could check my tire size so I could
"My husband and I have been coming to Midas for the last 5 years. We would definately recommend this location to our family, friends and anyone looking for quality service. I have personally referred several people, in fact even a few of my neighbors. Every"
i notice that the changing of tires was not followed in accordance with the pamphlet guidelines/recoomendations since i was in a hurry i did'nt tell the mechanic about it.
"I like this Midas and they do a good job. Only thing is when I get my car back it has grease on the door and seat, they just need to be more careful."