David B. at the service office was extremely kind, helpful, and answered all of my questions regarding the car battery. He gave a detailed explanation of the service and suggestions for future maintenance.
I when in expecting to schedule an appointment. But they took care of me right away
Great staff. Made an appointment with ease and I didn't have to wait long to get my oil change.
The work was completed quickly and customer service was very good to help with cost and warranty from prior work by NorCal Midas.
This location has always been excellent. I have been going for over 15years and they always do great work. Their location is clean and their prices fair. Thank you
Very easy check in, profesanally addressed in my concerns and took care of everything that was needed. Great environment between the workers makes for a healthy work center.
THE STAFF WAS AMAZING AND VERY STRAIGHT FORWARD.
Staff are Great and insightful on vehicle and needs and recommendations are greatly appreciative and Jeffrey very informative and helpful
Took good care of me and my car. The service was very good and fast
On February 10, 2024, I visited the Midas location at 3855 Convoy Street, San Diego, CA 92111 for a routine inspection, since I had heard a noise during braking. After an assessment, I was shocked to hear that my brake pads and rotors needed immediate replacement. This was perplexing to me, as I had a thorough inspection just 12 weeks ago on November 8, 2023, with an oil change, at this same location prior to an out of state road trip in which the brakes were deemed to be in perfect condition.Despite my reservations, I trusted the expertise of your technicians and authorized the replacement of the brake pads and rotors. However, the situation took a turn for the worse when I requested my old parts to examine them. Initially, the shop questioned why I wanted the parts, which raised further concerns.After some insistence, I was finally told I would receive them. Prior to leaving I asked again for the parts, and I was finally given the old parts. Upon inspection, I was astonished to find that the brake pads still had a substantial amount of wear
I HAVE ALWAYS BROUGHT MY CARS TO MIDAS FOR BRAKES AND OTHER REPAIRS. JAVIER AND THE BOYS ARE ALWAYS KIND AND GET THE WORK DONE THE RIGHT WAY!! ESPECIALLY TODAY…THEY BROUGHT IT TO MY ATTENTION THERE WAS A SAFETY ISSUE AND WERE ABLE TO REPAIR IT THE SAME DAY! THEY HAVE ALWAYS DONE ME RIGHT!! I WILL ALWAYS STOP BY FOR THE MIDAS TOUCH!!THANKS BOYS!!!
Everyone was very nice and helpful during my visit. In addition, they told me what my next big service would need to be which was helpful because I would’ve had no idea.
I came out to this location because of the great reviews. I had a closer Midas location to my house. I’m very pleased that I did. They provided great service and got me in and out easily. No problems with my new breaks so far, everything is feeling fine. 10/10
Good service, good price, work done in a timely manner
Expensive but quick and efficient Uber inspection
Ease of scheduling appointment. Service performed on time and completed as promised.
Great service and knowledgeable professionals
Vietnam Vet Receives LESS Than The "MIDAS TOUCH".
In BOLD print was an apparent TOTAL final price of $444.00 for my ALTERNATOR replacement; when in TINY (light grey) print was the ACTUAL TOTAL price of $629.00 for same --- enticing me to blindly SIGN-&-PAY-FOR the job, which I stupidly did.Also, as a Vietnam Vet & nearly 80-yrs.-old, I had FORGOTTEN to request a VET's DISCOUNT, which was never offered to me in the first place. (Obviously, Midas has no conspicuously-displayed DISCOUNTS for Vets.)
I have been a customer for 10 plus years. All my experiences have been great but this one was by far the best. Jeffrey Gonzalez is the foundation of their customer service experience. The guys that worked on my car showed their skills and dedication to breathe life back into it.
Everyone was welcoming. They greeted you as soon as you walked in. Explained in great detail on what they find in your vehicle and show you when something is still good and what needs attention. I went in with the things that needed "immediate" change according to the dealership and they explained/showed me the couple things actually needed immediate attention. Overall they saved me a few hundred dollars and I couldn't be a happier costumer. Will definitely be coming back. :)
Good service. Too may satisfaction questions
Jeffrey in San Diego was great!!
The friendliness and efficiency of the staff member was the best part of the service. An oil change is an oil change so it’s how I was treated and how pleasant the experience was that is relevant to me. His name was Jeff btw.
I have been a long time customer and have found this particular Midas location to perform all around good service.
I honestly did not know where to go. my car is now an older 10 year old car, i usually take my car to hyundai but it’s gotten expensive so now i go to other shops, my AC has been having problems for a while and i was holding it off because financial issues, it just happened to be a hot summer july day so that’s the reason i came into Midas and it worked out good my AC is now Icy cold like it used to be
The associate was friendly and clearly explained the options. The service was relatively quick and it fixed the problem I was having. Overall it was a good value for the service.
Armando, “ace technician”, is the reason I’ve invested well over $12k in my 2001 Ford -150 HD Ed. He has approached every job wit courtesy and professionalism. My truck runs as if it was just released from the assembly line. Jeffrey, at the front desk, keeps me informed of progress of each work order. He too, represents Midas in a stellar fashion. Overall great shop.
It was my son’s truck being repaired
Midas on Convoy St. was very good to my daughter who brought my car in for tires.
I've been "building" my 2001 Ford F-150 Harley Davidson, Ed. with this Midas for 9 years. It is my opinion, Armando is the best mechanic in San Diego. My truck literally purrs. Take the time to check out my computer account.Thank you, Victor. (owner)
Thanks for making my car upkeep process easy and understandable! I will continue to come back to Midas.
I'm new to this location but a long time Midas customer. This was my second time at this location. I think the gentleman's name is Adam, red hair, he is an absolute delight to work with. I'm not the most knowledgeable car person, but he was honest and straightforward and helped explain things so I understood. I really appreciate their patience and thoroughness.
The staff was amazing (Jeffrey and the mechanic that drove me home forgot his name) I had to do some major work with the motor mounts and full brake job and they were super helpful. Specially when I said I wasn’t expecting to leave it there overnight but didn’t have a problem with it and they offered me a ride home so I didn’t have to spend money for the Lyft or Uber and that was amazing I really appreciated that and they came back the next day and picked me up from my home. Super easy to communicate with those two
Anthony worked me into their busy schedule and got me at the time promised. He even offered me a coupon special price.
Price was right, didn’t try to sell me extra things
The worker had long nails. Pretty unkept. Had hickeys on neck?
the communication was great . I was especially satisfied with the customer service of crew member Jeffrey. He has friendly disposition and is easy to laugh. This makes the process easier for me the customer
"Recently had come in for oli change, tire rotation, battery check, check of other car fluids!Only the oil change was done and nothing!It seems that if you are not given anything else if you bring in the $24.99 coupon. It is disappointing that the requests"
I took my car in for front brakes. I got their at 1:30. They took my car into the bay at 1:57 and said it would be finished by 4:30. I arrived at 4:20 and they had not even started working on my car! Terrible!
"Ruben lied and misrepresented himself as the ""district manager"". On top of that he's rude, talking over me to the point I had to hang up. Then proceeded to play games when I called back by putting the call on eternal hold. He is EXTREMELY UNPROFESSIONAL a "
"This was my 1st time using Midas. Service was prompt, quick, and excellent. My questions were answered honestly. I will continue using Midas."
The Manager Ruben and Staff were very helpful and Professional. I got new tires and alignment in a timely manner.
"Took our car in to get an oil change/get brake pads replaced...quoted an amount. After it was on a lift and tires removed, was then re-quoted a higher amount because the rotors/pads had to be replaced and Reuben was going to throw in a free oil change. My"
Manager I think his name was Paul I went there today 11/15/2019 at 4pm with my two toddlers something was wrong with my car he told me I have to pay $150.00 to check what?s wrong!! He was so rude selfish and mean I don?t recommend this place I was their cu
Blaine is great. He cares for his clients and ensures a positive experience for every visit. He worked on my truck three times and took time to explain everything.
I've been going to this specific Midas location for over 7 years now and they've been taking care of my car on so many levels. I've seen so many faces since the beginning and they've been consistent with their level of service. I'd like to say THANK you
"I bring all my cars here and have been exclusively using this location for 5 years. Drew the manager takes care of things very professionally. His entire team at this location is always open and honest about whats going on with you car, time frames of appo"
I recommended Midas Convoy to family and friends.
"Was disappointed always had good service before. Had an appointment to get my oil changed, the electricity went out made an appointment for the next day. Got my oil changed, but no tire rotation or anything else. No new oil filter either."
"Quick service, very professional, my usual place for oil change!!"
"I've been going to this location for several years now. The people are very nice, reliable and they show me what's going on with my car. I appreciate their honesty. "
"Today I took my V.W. Passat in for an oil change. Assistant Manager Bryan Bierbrauer / Convoy storegreeted me, took my information, and quickly took my car into the service bay. Bryan explained that I had to wait for 15 minute extra because he just order"
I started taking my cars to Midas when I lived in Richmond Virginia in 2016. Ever since I have not had anyone else work on my cars. When i moved here in San Diego i looked for the closest Midas shop and found one on Convoy St. I always get a 5 star service
this shop is the best service and job!! they always do lower price!!
I like this Convoy Midas shop great service.
The crew is one of the best in town.. Always recommend friends and family to go there.. Keep up the good work. Thank again..
"I have been coming to this Midas for a few years and I am always treated properly. The work is reviewed before it starts and the answers are always honest. I really appreciate the up front communication. Great work guys,! Thanks "
"I drive 15 miles to go to this particular location, because I always get the best service. They always give me the best price and do the best work. They honor military members and their families. And they always have the car done when they say it will be "
"This is my first time at this location and after being referred here I must say I am sorely disappointed. I scheduled a 10:30 am appointment and arrived at 9:50 am. I left my car and was promised that it would be done by noon. At 4 pm, I am still waiting o"
"Had a discount oil change coupon that was given to me. Thought I'd take my chances and oh my was I pleasantly surprised. Had the oil changed, tires checked, fluids checked, etc... As a single female appreicated the overview of what my car's next maintanc"