Marco is so helpful and it’s a joy to see him everytime I need repairs done on my vehicle or an oil change
They staff at this location are amazing. They are helping me through the process and getting my car fixed. They never made me feel bad about not knowing enough about cars and showed me how everything works. Wonderful staff!
This Midas feels like family to us. Marco takes care of all of our vehicles and lets us know what needs to be done now and what can wait. The service is great and the quality of work is always great.
Friendly service and no gimmicks, as always.
Fast turn around time for fixing my issue. Minimal tim after the parts came in. Car was ready when I needed it.
I feel that the Midas staff is looking out for me and not trying to sell me something I dont need right now. They remember me and greet me so kindly. As a woman it is hard to rely on mechanics in general, but your staff act like they are my brother helping me with my repairs. This is so refreshing. I have been a loyal customer for over 5 years.
The mechanics and management at the Tustin Midas have always been outstanding. I have been a customer here for over 10 years. I have referred several customers here because of the honesty and excellent customer service.
Knowledgeable and friendly
Sales associate very kind and very helpful.
Friendly attitude from Marco, sale Manager
Good service and clear communication. Scheduling was easy by phone. Oil change completed in timely manner while I waited. And I appreciate that they remember me and my family.
Went to get oil change. They found an issue, ask for permission to repair. Once fixing notice something let me know if I want to fix now or later, approved. Then found 1 last issue related to repair. Fixed and now drive with piece of mind. TY
My experience was quick and easy. I made an appointment via phone, I had a few questions and was helped with that. Upon appointment day, they took my car in, gave me an appropriate wait time and then was finished.
We have taken our vehicles to this location for years because of the quality of work, cost and the outstanding customer service. They treat us like family when we call and/or walk in!
First of all, I got the appointment very easily over the phone. Secondly, they used a coupon for my oil change. They always recommend what is required and never force you to get the work done there. The staff is professional, as well as friendly. I know Marco, David, Donald there and they are helpful.
David and his team were great! They communicated the work needed, the approximate time it would take and the pricing. Very friendly and excellent work!
We have been coming here for 8 years and have never once been let down by the service provided at this location. Staff are always friendly and helpful!
I ALWAYS BRING MY CAR TO MIDAS. THIS LOCATION ALWAYS PROVIDES GREAT CUSTOMER SERVICE & EASY APPOINTMENTS. I AM ALWATS PLEASED WITH THE THIS LOCATIONS! THEY DO A GREAY JOB ALL THE WAY AROUND. ALWAYS FRIENDLY AND PATIENT IN EXPLAINING ALL THE OPTIONS AND PRICING. I RECOMMEND THIS ONE TO PEOPLE ALL THE TIME.
The team at Midas are all very friendly and they never sell you something you don’t need. Their leader, David, has always made sure to take care of my vehicles over the last 15 years and I have never been stuck anywhere.
David was great. Explained everything in detail and gave me good options. The price quoted was almost exactly the final price.
Customer Service was excellent. Service to my vehicle was excellent
There should be online option available to book an appointment
The service was good. They did it well.The problem is I try to book online appointment, but didn't receive any updates.and I called to the store and bood the appointment.And when I booked online I received discount coupon which is not accepted at the store. If you are not accepting any coupons then why you are providing them.
As always, I received helpful guidance and a good price.
David and his team are professional and friendly.
customer service was over and beyond kept me posted till vehicle w a s complete , have had no issues with the work done so far
Very friendly, honest, and knowledgable. I have had service at this Midas before and have never been disappointed. I recommend Midas service to all my friends. They are great.
Please refer to my Google review comments that I did last time. All those comments remain valid. and I am very satisfied with the service I've been received from this location.
Superior Customer Service from everyone
The people at Midas are very nice and honest. I trust them to tell me if there is an issue with the car. And the pricing is fair. I am very happy with Midas as a place to get my car maintained and repaired if needed.Thank you!
Very satisfy with Midas quality work. Everything was explained thoroughly & work was done in a timely manner.
This Midas is the best! Everyone is great. David, Marcos, Henry… All top-notch!
Henry has excellent customer service and I'm a happy customer. The appointments go well and waited the amount of time estimated. Thank you
Henry and the crew are just amazing. I?ve been going here for years now. They are honestly and truly provide great service to your vehicles
"DECEMBER 2021. AVOID THEM AT ALL COST. THEY WILL TAKE ADVANTAGE OF YOU. In October of this year, I towed my truck to them for a no crank/no start issue. I could not figure out what was wrong with my 2004 Ford Ranger. It would not take a jump or from resear"
"Went in for an oil change and tire rotation. Observed the technician complete the oil change but neglected to do the tire rotation. Asked him why he didn?t and he stated the tires are bad. No other explanation and walked off. When I asked the manager, he s"
A great experience. Fixed my car as usual. Thank you!
"I rely on Midas ( Edinger branch) Dave, Steve takes good care of my car. I have been bringing my MB E 500 and SLK 320 to them for repairs. Price is affordable and compared to others are acceptable. It is close to my house too. ( this is the best reason w"
I thoroughly trust this garage with my vehicles.They have always done superior work at reasonable prices. Their tire selection was comparable to others.I bought Michelin and that?s all I?ll drive on.Very satisfied with their customer service and mechanics
I have been bringing my classic Datsun 260Z here for decades. They are tops at repairing everything from A/C to transmission to tune-ups. They are my first choice for all auto repairs. Dave Beckwith
"For honest and friendly service. I come from Anaheim for their great service, wouldn?t have it any other way! "
This Midas is unlike any other auto shop. They go above and beyond for each and every customer. Thanks Midas for making me feel like a king!
"I have brought my Dodge Avenger here to Midas 3 times. They beat the prices, friendly honest service than those shops in the area. I highly recommend this shop. Having an appointment really help my schedule too. The manager Henry is very knowledgeable and "
Work done to satisfaction. Thank You
This shop is the best. Real pros. Work was done without any delays. Great working with these guys.
"i went in for an oil change and, as usual, the staff was friendly. you are my go to place for all things oil and tires."
"Even I have an appointment, the Waiting was 3 hours even they told me it is one hour on my arrival. Even I paid for oil change and tires rotation, They did not rotate the tires. The oil indicator still lighting on."
"When my car died in the middle of traffic, my uncle Chuck suggested an auto shop that he's taken all of his cars to for the past 10 years. I'd only ever taken my car to the dealership that I bought it from. I spoke to the dealership about the possible issu"
"Very good service, I would definitely recommend this Midas location."
Alan and Dave at this Midas are amazing. when you are there they treat you like best friends. Fantastic work. No complaints what so ever. keep up the great work guys
Had a severe squeaking noise on right front brake Allan's crew checked it out Pand found a small rock between backing plate & rotor removed it - solved problem- thank you all again very much
Great service all around.
This is the best place I?ve ever had a car serviced. It?s not just about oil changes. It?s about great maintenance and honest service with integrity too. Allen and Dave are the best!
"Been going to the Tustin Midas shop for several years with both of my cars. I've never had a problem with the service or the work being accomplished. The staff has always been very courteous, and easy to deal with."
Scheduled appt. on website did not hear from shop by 9:40 that morning confirming 11:30-1:30. Called talked to David he said you have to schedule a couple of days ahead. Franchisees should get website fixed if they don't want to lose customers. David said
"I?m so dissatisfied with my experience. I usually have no problems with this location, but my fender was dented during service of oil change and I was too busy to go back immediately afterwards wondering if it was even worth the stress to remedy the situat"
"Always get top service and honest service.Thank you,KK"
Alan and Marco and the whole shop is amazing. I refer everyone and anyone to Midas. They all have excellent customer service. And Alan truly cares about his customers. I'm forever a customer to Midas. I can't thank Alan and his whole team enough.
I've brought our two family cars to this shop since 2009. Both are 2005 Jaguars that have been serviced for things as minor as tire puncture repair & rotation (no charge) to water pump replacement & lower control arm bushings. This Midas shop is profession
"great shop, clean, friendly staff. get there early, they get busy quick."
"After being ripped off at Tustin Toyota, I took my truck to Midas and had all the work done for 1/2 the price. Some things they said I didn't even need done that Tustin Toyota said I needed. That was ten years ago and I never looked back. I always get the "
I'm a regular at this Midas in Tustin and they have the best staff there. I always call in to schedule an appointment which is KEY to getting in and out quicker. They always do complimentary tire rotations and inspection with every oil change. Where else c
"I've been to this Midas location about four times now. Each time I get the feeling the employees are intentionally trying to rip me off. Luckily, I do my research before going in, so I'm always able to confidently decline a ""suggested"" additional service o"
I love my Midas. I feel like they have my back when it comes to fixing my car and giving me an excellent price every time . The owner Allen is a gem and David is my go to guy . I trust them like they are my family ...LOL or better then my family :) Check t
" My first time in Midas and they totally took care of me.Great customer service(thanks to Russ), fast,and very reasonable. I would strongly recommend this place to ANYONE. "
Have been using your shop for several years. The service is done quickly and completely and prices are fair. I never feel pressured to have additional work and service needs are fully explained
"I recommend this Midas to everyone they were nice, fast and funny. They finish my oil change in 20 minutes i would come here again for my auto need's....."
I called to Midas on saturday for my Honda CR*V check engine light. Manager right away even without appointment also accepted my car. Actually it was plesant experience. Staff manager and mechanics are also friendly. I feel they are honest. And did my work
"I recommend Midas Tustin 3085 Edinger Avenue Tustin, CA 92780 for any car major/minor service.I drove*in with my Mazda MPV with noicy engine on Sunday 11*30 AM. Being Sunday they were supposed to close early, they made sure to fix my car by evening and de"