Austin and Josh were courteous and helpful
Traveling and needed new brake pads so we could get home. Midas went out of their way to get us back on the road quickly.
Helpful associates and timely assistance.
Josh was very knowledgeable and explained everything very well.
Drove vehicle home and after several hours left in vehicle and notice pool of oil on garage floor. Apparently residual oil that was not wiped up in the shop. This has happened before.
Everything went awesome. The techs were professional and took their time while also valuing mine. They went above and beyond to make sure everything was taken care of to my satisfaction.
I wanted my A/C to work. now it does. I am happy
Speed of service,knowledge of service personnel
I have recently moved to the area and I am looking for wonderful service for my car as part of my little mini Village. I have found it and I thank you so much.
THE WORK THAT NEED TO BE DONE WAS GOOD WORK.
They were working on bare bones for employees but still did a great job with my vehicle un a timely manner. Very polite!
I thought I needed brakes and they looked at them and all it needed was to be cleaned. I'm glad they were honest and didn't try to sell me something I needed.
I liked that I had was told l needed something done more than just a oil change and I didn't feel any pressure. Also they showed me the part that they replaced !
quick scheduling, professional service, and a great result.
I had a problem with the previous visit. The gentleman behind the counter, listened, and then insured that everything will be taken care of.
The service is always quick, efficient, and friendly. My only issue with this visit was that the bathroom was very gross and the toilet paper was very low and could not find any in the cupboard or anywhere.
The guys who worked on my car made me feel comfortable and it was completed within the scheduled time frame. They even let me leave my car early so I could do some shopping. I've already recommended this shop to several friends. Really a great crew here.
Great deal, great group of guys , clear pricing. Place was clean with an easy check in. Free coffee. The guys were talkative did seem make me feel rush or that I was not valued.
I'm not sure who I talked to Friday morning but he got the appointment corrected and was very nice. He spoke with myself the appointment was for Thaddeus Smith.
Not happy with auto shops telling me the bumber and other stuff has to be taken off to change headlight and charging an ridiculous amount
Good place to take ones auto to be fixed and look at
I loved the quickness. The staff was extremely friendly. They had a good deal of knowledge.
They noticed the plug stripped at the nut level took it iff anyway charged me more than if I waited one day for a cheaper one ripped me off
Zach and the guys were professional, knowledgeable, friendly, and efficient in taking care of my truck! I stopped in when brakes plus a couple stores down couldn’t help me. They were up for the task and had my baby back to me in no time! Above and beyond!!
Everyone was friendly and professional.
Professionalism and service was awesome!!
Great service and felt they explained everything well
Check online appointments for full details of the visit
Price is right and they explain and walk you through the process.
JUST TOOK A LITTLE LONGER THAN I THOUGHT IT WOULD
They were very polite and through my experience they explained what needed to be done. They were able to answer all of my questions and concerns.
The people there were very friendly
Erik is fantastic and always gets our vehicles taken care of quickly
Always friendly and great service
Price was incredible high, but the service was good. I was updated with everything going on and I even saw the manger go out and turn some wrenches which what a leader should do.
The staff was knowledgeable and friendly.
Took in my car for a wheel alignment and when it was done my car was worst before i took it in. It felt nothing was done to it. So im sure i will not be going back there.
A friend of mine's took my car in for me as i was work. I hadn't schedule an appointment, so this was a walk-in (which i do offten). The Clerk called me to make sure of what i needed done. i have been a customer for quite sometime and informed to please service my vehicle as before. My friend stated that the whole process was about an hour. i was really suprised when i received a text with photos and detailed info of what was done to my vehicle. this was really great to see as i was unable to be there in person. Thank You
add indicated one price and when I arrived the price was given another price.
Friendly staff. Good value.
It’s not my first time to Midas. I’m a returning customer. I will come back again in two weeks for a oil change just not set up yet.
Employees were very friendly. I called to make an appointment for oil change & employee was very friendly over the phone & had an opening that same day, Very friendly employees took my car back to install a new battery which they had recommended the following day & again I got excellent service, I didn’t have to wait long to get my battery installed.
Customer service was very good. They were courteous and listened to my concerns. The work done to my vehicle was done in a timely and professional manner.
just work you will be a success
failed to not put a radiator capon!!!!!
Everything was taken care of very well and after the complete process I was very satisfied with experience of bringing my vehicle to Midas for this timely process. Will do again in the future, Thank You
After moving to a new city in 2019, I discovered this Midas. It was difficult to find a trustworthy auto repair business. When this store tells me anything is wrong, I know they've correctly diagnosed the problem. A qualified mechanic will effectively repair the problem at a reasonable price. This store, as well as the Midas in Fort Collins, have been really helpful to me. They went above and above to assist me. They have always given me confidence. My hopes were exceeded by the Midas on Highway 50 in Pueblo. Thank you very much.
Great customer service! Fast efficient quality work!
My appointment was scheduled at 8am. Arrived at 745. As I was waiting another customer arrived. They stated not all of the crew was there. So from 8am to 10,10:20 I sat waiting on my car. They said it was only going to be a 45 min process it was not. So I was bummed because I had to hold off on work related issues.
Customer service was excellent. Review of the service being performed was clear and concise. Store was clean. Breakdown of needed service was explained thoroughly as well as the pricing breakdown.
We have always been treated good with fair prices. The guys are always friendly and usually quick. This time was busier, with a little longer wait than we are used to, but it was fine because we understood they were busy.
The time it took (90 minutes) to get an oil change and tire rotation was excessive. I had an appointment at 8:00 AM when the store opened.The charge for an additional quart of oil above 5 quarts was quite high. The final amount I was charged (with a $10.00 off coupon applied) was approximately $20.00 greater than a nearby competitor which I generally used.So much for trying this different location.
Great customer service!!!
I was out of town on business when I realized I was reaching the mileage where I needed another oil change. I called Midas and they were able to get me in first thing the following morning changed my oil checked my air cleaner and had me on the door with the 40 minutes.
I'm big on customer service... And KUDOS!!!!!! Great service......
My opinion: the manager is inexperienced in dealing with managing (needy or problematic mechanics). The mechanic came out at least 4 times complaining about why he could not complete jobs to the manager. The mechanic took over 4 hours to mount tires and do an alignment on my car. I did ask for some extra work and the mechanic took advantage of that situation only to explain to me in the end that nothing could be done. He really didn't have a reason, just tried to double talk his way out of explaining the reason. I have used this store before, but right now I'm not sure of using it in the near future as the store is being run by some mechanics that don't really want to work and a manager that is too inexperienced to put them into shape or ship them off.
Friendly people. Research my work well.
They forgot my military discount, and they are much more expensive than the Midas store on s Nevada in Colorado Springs. I had to call the shop to get someone to come to the counter to pay for the oil change.
very good place to take ones auto to get looked at and get every thing looked at and all the question answered, they will be there,
Showed me parts that needed replacing (air filter and wipers) gave me option to purchase prices so good couldn't refuse. Great bunch of guys would highly recommend.
Your customer service was SIMPLY AMAZING, everything was first rate
Everything went well, they did a great job and right in budget. Fast, professional, friendly service.
The service was quick turn around. I really messed up parts on my car in Ann accident. They were quick to explain what was going on and they fixed it quickly finding affordable parts which helped my pocketbook tremendously
They were all very friendly and took the time to explain what was going on and options I had. I have been coming to this Midas for about 15 or 16 years and this is the smoothest I have seen it run but always very satisfied with the service here in Pueblo Colorado. Thank you
Service was quick and cost was clearly detailed beforehand
Excellent job Midas!AAA* for sure.I will be your regular customer.Thank you!
Midas responded in a timely manner in setting up my appointment. Front desk were professional and listened to my situation. The work provided was definitely taken seriously. This is my first experience with Midas. I will go back.
Great service at your Pueblo Hwy. 50 location. Real informative on my auto concerns. Purchase and timely service was greatly appreciated. Thanks to your crew.
I thought you would like to know why you are losing a long time customer. I have tried for two days to make an appointment for an oil change and tire rotation. I called three times to be put on hold and left there for more than 10 minutes as I gave up an
I just received news from this midas that they are now trying to blame me for they're incorrect installation of the muffler. He saw it Monday and knew it was incorrect. Finally word came from above he says. Now I have to file a small claims case. Unbelieva
"Had car in 3 times for brake repair. Took company HQ to get it done right. Then they didn't put bolts back in to the wind jammer underneath the car, which is the second time they have done that. Now I sit on the side of the road because it partially fell"
"I took my car to Midas for repair, the Service Writer Eric Rizzuto was awesome! They repaired my car and the experience was the best I've had in my 40 years of taking my vehicle anywhere for repair. Excellent customer service and mechanics. They saved m"
"Fast work, friendly employees, excellent service. I've taken my car here twice and will continue to do so. First time I had them change an oil pan gasket and install new exhaust. Second time they fixed another oil leak and a freeze plug. They noticed the e"
"Recently I took my 2005 F-250 to get an alignment at another shop. They informed me I needed upper and lower ball joints on my front end. I never had any issues with it. After I was quoted over 1,100. dollars to fix it I went and got a second opinion fr"
"Noah, the Store Manager is a stand up man. I had an issue and Noah took the time to call me and hear my concerns. After listening to me, he had a reasonable explanation and made me a more than fair offer. I walked away a satisfied customer. Thank you Noah!"
The technician was very informative. He spoke in a way that I could understand without making me feel dumb. And now my car works wonderfully!
"I've always gone to Midas now for years. Noah and Zach are both wonderful to work with. Unfortunately, I'm there more than I'd like to be, but even if something isn't right, they are completely honest and do what they can to help you. Ups and downs, "
"Dropped my car in for an oil change?said I would pick up in a few hours. Received a call informing me that all four shocks were shot and that my valve cover was leaking?-over $2,000 estimate to fix. Mentioned to mechanic on pickup that my oil change at "
The people there are very nice and go above and beyond to give outstanding service!!
When I went to midas for an oil change and tire rotation I?ve informed the clerk what I need it and tried to show him a coupon on my phone. He told me that his colleague was the one taking care of the coupon offers. He showed me the intake and I told him t
"Superior excellent service always!, I never have to wait, greeted promptly and they know me, which for me, lol. , isn't good. I have to go back many times through the years, but I'm never failed by this company. Excellent place to go, unfortunately "
" I had taken my car to another Midas because I knew there was an issue with my brakes. The other store said nothing was wrong and we headed out of town. On the drive, the brake issue persisted. I called this location while on the road and took my car in "
The Manager and staff was polite and helped in every way possible.
"The customer service at my location is the BEST. The place is always clean and the employee's as are great. They are very knowledgeable about the vehicle's that they work on including mine. I always recommend Midas, when people ask me wher i take my care"
"Yesterday I had a new muffler put on at Midas is Boulder, CO. I left the store and it was rattling . I went back they used a crow bar, I left again, still rattling not as much but still. Back I went for my 3rd visit and they tried again. I thought it was o"
Scratches on my window after repairs
"I had five tires installed on five wheels at this location on 2/21/19. The tires were delivered to the location by Tirerack.com and the wheels were recently purchased, brand new and delivered to the location by me. Prior to delivery of the wheels, I remove"
"Whenever I have a problem with my car, I go to Midas. The staff is friendly, competent, and fast! I feel safe driving when I know I have the 'Midas touch' backing me!"
"On 1-30-19, I took my Toyota Tacoma to the HWY 50 Midas for a simple oil change. About 2 hours after I dropped my truck off I get a phone call from them explaining how the rear differential, front right shock were leaking. I explained to the employee that "
"My vehicles fuel pump died while on the way to picking up my husband from the hospital and my roadside assistance recommended Midas. Midas was finished well before the quoted time. My special thanks to Nick (?) for being kind, helpful and reassuring dur"
The person who helped me that day was very throughou and helpful
they guys at midas were very helpful and friendly. they did a great job and fairly quickly as well.
friendly service and work done efficiently
"I never trust anyone else with my car. Midas is an amazing company, and they always work with me. Thank you for always being honest with me about the work that needs to be done. Thank you for everything!"
"Store manager was very nice, explained every that was being done an what needed to be done. Didnt have to wait long at all. "
Stopped in to have them listen to a noise in the rear end. Said it was the brakes and needed to replace right away. Spent more than the competitors for the same product and it did not help the original issue at all. Now I have to go somewhere else to ad
After thinking it over for about a month I dicide to have my thermostat change and coolant flush done. I called the previous day and set an appointment for 1:00 Saturday afternoon (My wife and I have very busy Saturdays). With a small window of time betwee
"I took my explorer in to figure out what this noise was and they determined what the issue was right away. They were very friendly, helpful and took the time to explain it in detail. "
Eric was who waited on me and got my Toyota in and out fast and all okay. Great service
"In town where crappy customer service is normal, the gentleman at Pueblo Midas gave superior service and were genuinely friendly. I will definitely be back!!"
No nonsense and happy faces. :)
I am very pleased with this Midas. They have always taken very good care of my vehicle' s for the past 18yrs. I appreciate their care and integrity they show every visit. Thank you Midas and Mgr. Kenny
They repaired my F250 diesel fuel leak. Great service . Great people
AC works perfectlyDetailed explanation of problem pre workFriendly staff
Service was excellent and they got me in immediately! I had my car back the next day and they beat their competitors pricing. Thank you!
Midas always take care of me with my Honda
"FIrst time to Midas. Service was honest, price was great, and the staff was very informative and helpful.Probable going to start using Midas for all my service needs."
Excellent customer service!
Kenny was nice and made sure my car was safe and good to go. I appreciated his sincerity.
Service was awesome. I would highly recommend your company to my friends and family
Customer service sucked.. The gentlemen who took care of me was a complete jerk
Fast and great people!! Thank you!!
Great service.. Will return for major and all repairs on my car. I believe I can trust them with not trying to sell me a service I don't need
got in when promised & finished timely
Staff was very receptive to my needs and scope of work. Also scheduling availability was great
Brought my vehicle in for service and the shop had to keep it for the weekend. They gave me a ride home and picked me up once it was completed.
A very nice guy very considerate then take advantage of me because I'm a woman and he also made sure I had everything that was supposed to be taken care of was done again thank you Anthony
Got me in and out really quick.Thank you
"After fighting w/2 other places trying to get my truck fixed over the last year, Midas fixed EVERYTHING in less than 2 days...Thanks to A.J. & Steve for all their insight & service. HIGHLY Recommend Midas of Pueblo...in fact, left my Husbands car there wh"
I HAD AWESOME CUSTOMER SERVICE FROM AJ AND WILL BE BACK.
Excellent customer service and service to my car. I met AJ and Steve. They are very professional and honest. I would recommend this Midas location to my friends and family.
Excellent customer service and maintenance service. AJ and Steve are honest and professional. I would recommend this Midas location to friends and family.
"requested appointment. was told 1 hr for contact. 9 hrs later, still no contact."
"1500 Highway 50 store at zip code 81001 (Pueblo, CO)Called to check on gold card price and schedule an oil change today and was told that a full synthetic oil * $.$$ would be required for my 2013 Kia Optima. This is completely incorrect. Your tech - (maybe"
I took in a vehicle from a private owner to get looked at before I bought the vehicle. The mechanic took it for a spin and in about 5 minutes came back. He called me into the shop and let me know the vehicle would need a new transmission that would cost ro
"My car was shifting funny, so I brought it in to midas and the guys checked my transmission fluid for me and filled it up. They were super friendly and didn't even charge me! Thanks Midas!"
"I purchased 4 new tires that had a 60,000 mile guarantee on them, * got the extended warranty in at the end of the month, Feb. 2017. I additionally purchased a new battery, got an oil change and an alignment. Came in on 8/17/17 to get the tires balanced. A"
"This is too Danny and Stephen!I would like to thank these two for the timethey spent with me.I have a problem with my 78 corvette and we talked for an hour if not more.They could have sold me all kinds of work, But instead gave me other ideasto look at. Th"
"I have been going to this same store for a couple of years and have always been greeted by a knowledgeable and friendly ""service writer"". The names and faces have changed a few times but yet always the same friendly and helpful service. However this last"
"Very nice experience, I'll be going back!"
"My local car repair shop offered to fix my car for $400*. Followed Dad's advice, went to Midas. Got work done for $130! No waiting. Great service! And despite one worker being obviously misogynist, (I complained to the manager.), I recommend this shop to "
Thank you been thorough and honest with there service
"PLEASE READ THIS I took my truck in to midas to have the brakes checked, the manager told me the brakes were fine,but the back axle seals were leaking, safety first he said and I agreed. Manager then told me he could not remove the axle oil from the brak"
"Fast, friendly and very knowledgeable !!! I have always been Leary on taking my vehicles to mechanic's alone since I'm a woman ( no matter how knowledgeable I try to be) . You hear so many horror story's about people being taken advantage of. I've been goi"
"Had a unknown pinging sound when starting car. Took to Midas-Pueblo. Danny and Dean found problem. Ordered part, thought would have to keep overnight. Danny went extra mile, found part locally. Picked up car that afternoon. Great service "
Dean & Chris & Danny they are great bunch of guys they went to the extra mile to get the job done really recommend this shop to everyone
"I APPRECIATE THE FRIENDLYNESS,AND THE FACT THEY ARE KNOWLEDGABLE,AND ALWAYS HAVE QUICK SERVICE."
Drove into midas to have broken wiper lines fixed. No problem as usual. Fixed and sent on my way. These guys are very proficient in every right. Midas customer for life.
"Quick,friendly and honest.Can't beat it! They found what 2 other micanic's missed. I know where I am going from now on. "
"I PULLED INTO MIDAS WITH A BRAKE GRIND.THEY GOT ME RIGHT IN.THEY GAVE ME GREAT SERVICE,THEY WERE HONEST AND BROUGHT ME OUT TO THE CAR TO SHOW ME.I WILL BE BACK FOR ANY FUTURE NEEDS."
"Took my car in for a standard oil change. Received a friendly greeting at the door. My services were done in a timely manner, did not have to remind them to take the oil light off as from other places. They advised me of things that I need to get done in t"
WENT IN FOR OIL CHANGE THEY FOUND WATER LEAK TO FIX COST $600* SOON AFTER AND BEAR IN MIND NO OTHER LEAKS PRIOR BUT SINCE THEN POWER STEERING WAS LEAKING AND WAS PROVIDED ESTIMATE THAT INCLUDED LEAKING OIL PAN AT OVER $1000 TO FIX AGAIN NOT LEAKING BEFORE