The service was fast and with excellent resultsAttendance is fast, kind and professional
Work was done in a timely manner , and very professional. The process of getting things done was very painless
Chris provided excellent service and explanation of service was clear.
The service technicians were speedy with my services. The sales agent was friendly and responsive. The pricing is friendly. Overall experience was fast and friendly.
Staff were excellent and very caring.
The team was very courteous and helpful when navigating coordinating an appointment. The team was very prompt when asking questions and reviewing things.
This place is REALLY good- excellent service and great technicians. Carlos went above and beyond to accommodate all my car issues. We were so pleased with his knowledge and professionalism. You can definitely count on this place to take excellent care of you. Thank You Midas for having outstanding service Carlos - He went above and beyond also. 5 star service here for sure.
Friendly staff was very welcoming and communicative about the service. Also a nice variety of services provided and comfortable waiting room.
Staff is very friendly and professional.
Very professional and knowledgeable staff.All my questions were answered fully.
Excellent Service and the personal is very kind. I think is a fair price. I will come back in my next service.
Excellent service by Roy, he gave me the best solution and efficiently, putting me back in the road really quick.
Great customer service! Quick and fast
The services offered by this location were fanatstic. I appreciate their communication and attention to detail. It was nice of them to explain the warranty and the entire process of the vehicle.
The customer service agents were very professional and made the process of check in very easy. They also were knowledgeable about the service and ensured I understood the process. The waiting area is also very clean and comfortable. Will definitely be returning for future services. Thank you Midas!
Chris and Mitch are awesome! Great customer service!!
Staff was knowledgeable, friendly, and provided me with explanations of what was wrong with my vehicle. They also advised me on what needed to be fixed ASAP, and what could wait a little while. I've made this my go-to shop.
Chris and Carlos are so professional. They make me feel confident about the service
The staff was friendly, professional, very accommodating and I even got a ride home while the job was being completed. The only place in Doral that provides excellent and serious customer service.
I was satisfied with the attention and availability to resolve an oil change and filter and the othe suggestions required that needed to be attended.
No evidence of tire rotation completed with oil change which was discussed & told complementary with oil change.
Customer service and mechanic
The associate assisted us right away and finished our car within the time provided
To give a formal/writen budget, to avoid surprises and misunderstanding
The employees were knowledgeable, explained what to expect, the outcome, as well as pricing, polite and friendly.
Excellent service by Carlos and his team. I had a wonderful experience. I will definitely come again. Will recommend to family and friends.
Please change your Groupon ad. Groupon coupon does not cover the entire oil change and it is not explained directly on the ad. You are misleading customers.
First it was easy to make the appointment and the service was fast, good and the cost affordable.
Both service advisors were extremely helpful
Mitch and Carlos were so helpful during my visit. Especially with how old my car was, they suggested valuable services that i could consider for my next visit
Staff at the desk are very friendly and knowledgeable.
I made an appointment online for a discounted oil change (included my vehicle info, coupon and specifically stated I only wanted to get a standard oil change). The associate ended up telling me I can only use the coupon for 20 dollars off the original price since my vehicle is not eligible for the 29.99 oil change. When I asked him what types of vehicles can get the 29.99 discounted price, he answered "very rarely a vehicle falls Into that "selected vehicle " category. I felt being ripped off by Midas. I will not recommend anyone to Midas since they don't honor their own promotional pricing.
Primero un día antes alguien me dio un precio. Luego dice que abre a las 7.30 am sabados pero en realidad fue después de las 8am. El mecánico no paro de hablar con otro y perder el tiempo. Por último el precio fue 4 veces más alto de lo que me dijeron antes y el doble de la competencia. Sin contar un 7% por algo como piezas adicionales o algo así que no entiendo pues yo lleve mis gomas. Resumen muy mal no regresaré. Otra cosa no hay forma de saber los precios de un servicio en la web a no ser que caigas en las manos de un señor en la tienda que no te da opción. Igual que pone un horario en la web y este señor te da otro.
Worst place ever. Worst customer service.
Yo estoy muy satisfecha con el servicio recibido en MIDAS, su profesionalismo y excelente atencion recibida, 3ra vez que llevo mi carro allí y lo seguiré llevando, muchas gracias por la atencion y servicio recibido, Veronica Rodriguez
I bought a $69.99 oil change at groupon.com for my Civic 2015. I made an appointment at the MIDAS shop located at 2390 NW 107th Ave. Miami, Florida on 4/8/2024 at 10:30 am. When I arrived I was charged $28.60 extra to the $69.99 (additional 40% ) I had paid to Groupon. Supposedly they were going to charge for taxes and disposal fees only. They ended up charging for additional labor which is supposed to be included in the original price. Later they told me that the brake fluid was contaminated. This is the same brake fluid they replaced last year in this same shop and is supposed to last for 45,000 miles. I have a receipt for $103.48 for that brake flush job They didn't refill the wiper blades fluid. I didn't see them do the promised tire rotation which was the main reason I chose MIDAS over other providers. This makes me wonder what else they omitted doing. I won't go to MIDAS again and I wouldn’t recommend MIDAS to other people. Bait and switch experience. Completely disappointed. I would give zero stars if that would be possible.
Great place to leave the vehicle for all your need services
Excellent customer service and timely response work
Disappointed in the service in this location
The car brakes were squeaking the day after I took the car and got them changed. When I came back, they would not believe me because it doesn’t always make the squeaking sound. The windshield wiper light came on for same problem I took it in for one month later. It seems like things are just fixed temporarily or not done right. The person at the front was not very receptive, cold, and asked that I pay him if he didn’t find a problem. It took a lot to get him to look at my car again. I would not have returned, but I don’t have many options. This is the closest Midas to me. And I only have this treatment in doral Midas. I never had this treatment in Midas that closed in downtown. Please bring it back.
El encargado me hizo recomendaciones, fue amable, hablaba mi idioma español, generó confianza, Recomendaré el servicio.
I I am highly satisfied with Midas' customer service. Everything was satisfactory.
Great service very fast comfortable waiting room
This was my first time at the location and felt comfortable with the service manager and Carlos the person who was there when I picked up the car yesterday. In addition to Carlos provided follow up information regarding my vehicle on the phone. The price was a lot more than I had expected to payHowever I have piece of mind with the work that was done in my car
Por que me facilitaron la visita a ese lugar me atendieron muy bien
Servicio rapido excelente buena atención al cliente
Cost of uncompleted services not should be charged
Very fast service without an appointment Very friendly
De principio a fin todo estaba correcto, me brindaron la información necesaria, las sugerencias son las adecuadas.
No problems....no waiting long time...very clean location...very profesional team
Your customer services can be worked upon. The employee at the front desk (Carlos) was very condescending. Not only did he roll his eyes after every statement I made, he was very sarcastic and made sure to express his displeasure. Otherwise, the appointment went by pretty quick. However, his attitude/demeanor makes me question whether the services completed on my car were legitimate.
Friendly staff, the service was pretty fast and the communication was spot on. Will be back for my car needs.
Reasobale estimates, good work and good warranty.
I went online for the promotion of US$59.99 synthetic oil change and tire rotation. At the end I was charged 98.04, which the argument that my vehicle needed additional labor because of the type of vehicle, which I disagree as it is a regular sedan. I only came to this Midas to take advantage of the promotion.
Chris explained the service was very friendly and provided recommendations on the upkeep of the car
Chris was very friendly and service was great
Return customer with 2 vehicles and service always satisfactory
The guys are really nice and service is always fast
I have a familiarity with staff at Midas 6. Over the years I have built a report with Chris Roy, Mitch Moses, and Jose at the Doral Location. Midas offers coupons that are convenient for services for my 2006 Dodge Durango. The amenities for thosw who wait are very adequate.
I have been going to this Midas since the day it opened. I was one of the first 100 of their customers and I don't even think about going anywhere else. Chris and the boys have treated me Like Family and That's why I will return again, and again, and again. My Children take their Automobiles to Midas now as well. I am Old School, When You fine Good People that Take care extremely good care of You and Your Family....You Take Care of Them. I have sent over 500+ new customers to Chris and I have never received a single complaint from any of them. I have the Utmost Respect and Highest Regards for Chris and his Staff, they have earned it.
I believe you have great prices regarding oils change
BUENO, ENTIENDO QUE SU INTENSION ES VENDER PERO DEJE MI CARRO PARA UN PARCHE, AUNQUE SE ME DIJO QUE POR INSPECCIONARLO DEBIA PAGAR, NO TENIA PROBLEMA CON ESO, PERO ME DIJERON QUE EN 1 HORA TODO ESTARIA LISTO COSA QUE NO PASO, ME FUI DEL LUGAR A ESPERAR QUE ME LLAMARAN , LUEGO PASARON MUCHAS HORAS PARA LLAMARME A DECIRME QUE LA YANTA ESTABA MALA QUE DEBIA CAMBIARLA Y QUE DEBERIA CAMBIAR LAS 4. COSA ABSURDA PORQUE ME HICIERON PERDER MI TIEMPO BUSQUE MI CARRO LO LLEVE A OTRO SITIO Y LE COLOCARON EL PARCHE Y MI CARRO ESTA EN PERFECTAS CONDICIONES.ENTIENDO QUE QUIERAN VENDER PERO NO ES LA MANERA, LA IDEA ES RECOMENDAR PERO NO HACERLE PERDER EL TIEMPO.
Manager Jonathan was very helpful and friendly, definitely a place I will go back too.
I downloaded a coupon - they would not accept - pricing
They never call me when the car will be ready. Addition, they don’t have stikers and they don’t give me the diagnostic
Very satisfied with the service offered by the girl in front, I think her name is Sheena, she explained everything to me before and even asked me to found out with the insurance if it was covered so as not to take money out of my pocket. When I went back to replace the tire she was not there, the service provided by two guys in front was not friendly and one of them spoke so fast that she didn't even understand him.I give 100% satisfaction to Sheena.
Friendly competent staff.Oil change, tire purchase and alignment were all performed with complete transparency.
I also asked for my tires to be inflated and after 5 hours for just an oil change they were not. I also don't think my tires were rotated.
I was overall satisfied with my first visit to Midas but I think the service took longer than what I expected based on the fact that I made a appointment and expected a faster service.
Mitch, the service provider, was very friendly and helpful. Made the overall experience enjoyable…for an oil change.
In 35 minutes they fix my flat correctly and with the explanation of the job require and what will be the end result very satisfied
Chris Roy and his staff at Midas #6 always take care of my 2006 Dodge Durango. Chris is always courteous and well-informed with my needs. He afforded me all the rebates and discounts that were available to me with my service. Service Technician Gale was very methodically and thorough in his work on my vehicle.
Manager Chris met all my needs friendly courteous. The owner met me to see if I was satisfied
I called because I urgently needed to change my 4 tires and Sheena was very accommodating. She was able to fit me in quickly and had the tires I needed.
Friendly staff, great prices and fast service.
Mitch the manager was very helpful in helping me understand what needed to be done to my vehicle
Quick and great job. Very satisfied
Customer service rep that helped me was the key
The staff were all friendly and understanding. They took the time to explain what issues my car had in simple terms. I was happy that I got my car back the same day. I also, took my mom’s car in for engine seal, a/c issue and brakes. Happy to get the car back the next day and not a week or two later from other repair shops. Very Happy with entire process.
I was told vehicle needed additional repairs, because of the vehicle mileage I was not sure about it, I decided to go somewhere else to have a second opinion. The shop validated that there was no need to spend $478.84 that they try to charge me, vehicle is back in the road with the right repairs done by the second shop. I've spent almost $22,000.- thus far just this year at this MIDAS location, it will be hard to trust on them again.
It was detected problems I didn't know and solved
Attentive and professional staff. Technician was very knowledgeable and honest with the repairs needed. Customer waiting area was well equipped with variety of coffee options, water, and was well maintained and cleaned.
Dealer only charges $59 (Honda dealer), all included, and Midas $89 plus fee and tax? Even with a $25 off, still had to pay $80!!! Never again
Chris Roy explained in full detail of what I needed and what the cost was. He provided free coffee, the wait was not painful. His mechanic and staff were very professional and helpful with my questions. From the complete inspection of wipers to battery, all wheels brakes electronics. Everything I asked for top to bottom, Ozi the mechanic and Chris satisfied all my needs. Job WELL DONE. and Thank you.
I was in the area for a customer meeting when my water pump exploded. I stopped into Midas at 1pm without an appointment and they understood my predicament. I took an Uber to my meeting while they diagnosed the problem. They texted me that my estimate was in my email and I approved of the service. They had me out by closing time and on my way back home. Although I wasn’t prepared for a $1,600 service I was happy they were able to get me in and out in one afternoon.
"Great customer service, cordial and courteous. Highly recommend."
Greatly promptly upon arrival by chris and mitch I asked for for oil change and was told my car would be next .Time of completion was accurate and it was brought to my attention my brakes where very worn out an estimate was given and will definitely be back to do my brakes with chris .Fe lt at home
They did a great job and are very professional!
the service was excelent and courteous. will recomend it.to anyone..great personal working there.
Great service, attentive, fast and very experienced.
great staff Managers Mitch was great and easy to deal with.
Mitch and his team are awesome
"I?m glad to have Midas nearby, they are always ready to help. The technicians are very respectful and knowledgeable. Mitch and Ozi are my go to people when taking care of all my family cars.The price is very competitive and service is reliable.Highly recom"
"I have had countless oil changes there. Every time, without fail, my car is ready when Mitch said it would be ready. Also, Mitch and the mechanics are very professional and personable. I would recommend your store to any of my family and friends"
"Mitch Moses and Chris are the best sevice managers that i have worked with in my 35 years of owning cars. They are both cordial, professional and credible. I recommend Midas to my friends and co workers"
"Mitch the manager is super. He makes sure you and your vehicle are being attended to as quickly and thoroughly as possible, from the moment you get there to the moment you leave. Also great work and explanation."
I wanted to share my positive experience at the Doral Midas Service center because as you are aware most people only share the negative. They provided a timeframe for the service I needed and then had my car ready sooner (still providing a reasonable cos
Midas #6 on 2390 NW 107 AveThe reason why I give them 5 stars bc I?m really big on Customer Service and they were amazing and they went above and beyond. They ensure my car was taking of and also I was comfortable while I wait. I would definitely
"The tire rotation, balance and oil changes made for a smooth road trip. Thank you."
Went in for a quote on doing exhaust work on my truck. Ended up dropping it off that same day and it sounds amazing.Chris Roy and Ozzie are both very professional and have great customer service. Thank you guys!
"Tuve una emergencia el d?a de hoy y llegue a este lugar por ser el m?s cercano realmente creo que es el sitio donde peor trato he recibido de la persona encargada da del frontdesk no s? si es el manager, encargado realmente no lo s? pero si trato es realme"
Very knowledgeable with the issues of the car. Very transparent with the prices.
This people are scammers!!! I would never do business again at least they change the administration.
First they do a poor job but then lie to get more work. Disgraceful place
"Normalmente realizamos nuestros servicios aqu?, pero hoy llevamos el veh?culo por q en una ventana trasera el mecanismo de abrir y cerrar se da?o aparentemente. Revisaron y nos indicaron que el costo era de 600 dolares y nos dieron un plan de financiamien"
Went in for oil change left with a great brake job and had nail in tire manager james explained all too me and i was in and out fair price compared too dealer in under hour and half good vibes nice people free coffee
"Midas #6 had the expertise to repair my vehicle to factory specs. Chris and his master mechanic did an excellent job and even replaced a check engine sensor. The service was very efficient and not as costly as going to the dealer. Great Job, guys!"
"Great work, good customer service"
"I?ve been a client of Midas for over 10 years and they never let me down. When I want the job done right, I go to Midas."
"Every time i schedule an appt or do a walk in am always assisted right away, Jorge is always the best help and very knowledgeable ! it's always a fast and great experience. "
Outstanding customer satisfaction served by Chris Roy. I was a new customer and i felt so welcomed . Chris offered me coffee which they have a huge selection of and its free along with netflix on the tv they have in the waiting room. Will definitely be com
"Whether you need regular maintenance or new breaks, Midas is the affordable stop. And you can take in a movie or binge watch shows while you wait."
"Using coupon for conventional oil change. the front desk look at my Nissan sedan and told me synthetic oil only, and my car can not use conventional oil. That is big fraud. Synthetic oil is for full size SUV, or heavy duty vehicles. My car is not necessary"
The woman who calls me is arrogant and rude . Terrible costumer service
"I got an oil change at around 3:30 PM and I drove for about 30 minutes, and then as I was stuck in traffic, smoke started to come out of the front engine. I turned off my car to let it cool down, an issue I have NEVER had before, and then when I turned on "
"I got an oil change at around 3:30 PM and I drove for about 30 minutes, and then as I was stuck in traffic, smoke started to come out of the front engine. I turned off my car to let it cool down, an issue I have NEVER had before, and then when I turned on "
"Staff at the Doral Midas threw in a tire Rotation with my scheduled oil change interval. Considering it was Black Friday, I was in & out in less than 60 minutes. However, the indicated mileage was read incorrectly. My Dodge Durango had 184,455 miles at th"
Excellent and professional work
Helder is a great mechanic
"As always, a perfect service! Thanks! "
Too expensive and wanted time to fix things that didn?t require work.
Walked in to get an oil change saw that my breaks needed to be changed great price and speedy service. They even dropped me off at my office. I will be back
Excellent service. Best team. Thank you for Chris. Very fast and pro work.
I have come to this location several times and they have never let me down. Percise diagnosis and quality care! Highly recommend
"Organice staff very professional, good inspection of all details.Clean store!"
"We appreciate doing oil change, balancing and other vehicle maintenance at this Midas. Quick and great service.Aprecio efectuar cambios de aceite, balanceos y otros mantenimientos en este Midas, muy buena y rapida atenci?n."
Courteous fast and efficient. What more can I ask for!!Thank you
Brought my car in for a oil change and tire rotation. Received a call where they tried to sell me many many extra things I didn't need to hike up my bill. Even tried to tell me something was damaged on my car when it wasn't. Shame on them for trying to tak
"I appreciate the general oil and filter change and Tire Rotation conducted on October 27, 2017. I will consider bringing my vehicle to Midas for dealer scheduled maintenance in the future."
"The manager at this Midas service center Chris Roy is abusive, intolerant, obstinate and incompetent. My wife came to do a simple oil change with a Groupon very early in the morning willing to leave our car until they could do it. Chris Roy began creatin"
"I don't recommend the services of Midas to no one. I have taken the car three time for repair. Every time I repair the car, something else break. They don't give any warranty with any of the repair they do. Terrible service. I have other friends that have "
Carlos was very professional and courteous and explained everything to me about the repairs. Ozzie was the mechanic who worked on my car and I have always been completely satisfied with his expertise.
"I Can't believe you opened early to fix my car, in time for me to get to work. Thanks."
"I bought a groupon and i scheduled an appointment. At arrival was told that the waiting was about 2 hours, the guy at the front desk just said it is like a doctors appointment .i agreed to wait , while i was writing down my info he told me i had bought the"
"I bought a groupon and i scheduled an appointment. At arrival was told that the waiting was about 2 hours, the guy at the front desk just said it is like a doctors appointment .i agreed to wait , while i was writing down my info he told me i had bought the"
"A traves de Groupon busqu? sus servicios para el cambio de aceite del auto de mi hijo. El fue ayer a sus instalaciones en 2390 NW 107th Ave, Miami FL 33172 y al finalizar el trabajo le exigieron un pago adicional de 31.44 USD.Mi hijo present? el cup?n de G"
i received a coupon from your store today and being that i need new tires in my suv i decided to call the store to find out an estimated price when they picked up the phone i cordially said hi i received a coupon and will like some information he just said