Honolulu, HI Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Honolulu. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Honolulu, HI auto repair and service destination.
Need an Oil Change in Honolulu, HI?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas South Beretania Street to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Honolulu Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Honolulu today and drive with confidence. Learn More
Tire Balancing & Repair Services in Honolulu
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Honolulu, HI, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Honolulu Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Honolulu, HI, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Honolulu
Searching for dependable tire options in Honolulu? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Honolulu
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Honolulu Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Honolulu for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Honolulu
Count on Midas in Honolulu, HI for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Honolulu, HI
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas South Beretania Street regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Honolulu
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas South Beretania Street. Our skilled mechanics in Honolulu, HI diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
403 reviews
Anonymous
Sep 02, 2024
I didn’t have appointment but wanted an urgent help. Check in staff took me in right away and told mechanic staff to take a look at my car. Ron the mechanic was great. He explained what’s expected and fixed the issue fast. I’ll go back to Midas
MissyD
Aug 29, 2024
Beretania Midas is my go to for my car issues. In the more than ten years that I’ve been patronizing Midas, I’ve only had one problem with the establishment, and that was a problem in communication. I’ve experienced no other problems with this Midas. This most recent visit convinced me, even more, that I will always take my car to Beretania Midas. Thank you for your hard and thorough work!
Big papa
Aug 24, 2024
Ron took the time to explain what was wrong and explain what I should do he is very helpful
Daniel
Aug 09, 2024
The work was excellent and at a timely pace
nikm
Jul 31, 2024
highly satisfied fast service
Dave MB inspection
Jul 05, 2024
They did my inspection accurately and fast.
Reese
Jul 03, 2024
Brandt was able to help get me checked in even without receiving a confirmation of my online appt. He handed everything well for my oil change & hekped take care of my wheel balancing for my tire rotation. Everything was done really quickly also so I could get on with my day.
Ron
Jun 19, 2024
needed part - 2 options, faster cost $75 more than a bit slower (overnight) and they suggested saving the money.
M Scott
Jun 18, 2024
Staff efficiency getting me in with a last minute walk in schedule. I will continue to brig my vehicle to this location.
Pam W
Jun 17, 2024
I can’t say enough about the excellent here. The staff is very courteous, professional, and knowledgeable.
von D.
Jun 15, 2024
Great customer service! Thank you for working with me on scheduling an appt and also for great service and awesome discount when I asked! Thank u guys! Will be back!
Harry H
Jun 15, 2024
So professional report.
Samuel i
Jun 13, 2024
Your guys were very professional and don’t mind conversing with their customers which to me is very important!
MK
Jun 11, 2024
Professional staff and wait time was minimal.
R.L.
Jun 07, 2024
??? I was satisfied with staff and services. Staff took time to verbally explain needed repairs in way I could understand.
Christina
Jun 06, 2024
Very quick and thorough service
GregM
May 29, 2024
I never feel like I’m being oversold
HY
May 25, 2024
Customer service was excellent. I was so relieved when they discovered problems with my brakes, which I forgot to ask them to check. I have piece of mind knowing my car is safer to drive.
Shay
May 25, 2024
Brant helped me so much! He was very helpful with my tire issues and was able to get me in within a day
Rick C
May 16, 2024
Lea at the front desk was very friendly & also very helpful. I'm also very satisfied with the thorough inspection of my vehicle to see if they were any issues that I need to address.
ALP
May 15, 2024
Calling in the staff was highly receptive of all my questions and scheduling needs. Currently using the Holman fleet program to provide maintenance to the vehicle and the staff has provided quality work and customer service!
Tuffy
May 11, 2024
The shop manager was knowledgeable and his right hand man was helpful and smart. They knew what they were doing and helped me fix my car
Ron R.
May 11, 2024
Clear communication. Accommodation quickly on an urgent issue. Completed job quickly.
Ed T
May 08, 2024
Very fast service
Lynn
May 04, 2024
Quick and efficient
Malia
May 03, 2024
I brought my car in for a slow leak in one tire. I received the bill but no reason was given as to why the tire went flat. I asked "did I run over a nail?" The lady then replied "yes" but it would have been more complete if the results of the leak was on the invoice. I had to ask.
Ex Cummings
Apr 29, 2024
I'm highly satisfied! Unless if I marked the wrong box🤔
Jason G.
Apr 25, 2024
Went to get my first safety check in HI. Staff was very helpful in explaining the process and also gave me great recommendation where to go for registration.
Sportscar P
Apr 25, 2024
This Midas is in my neighborhood. I made an appointment that they kept to on a timely basis. I mentioned I needed the car by a certain time and they got it out an hour earlier. I was informed about potential issue with the car that they will monitor. Professional and easy experience.
M.O.
Apr 22, 2024
Easy check-in/out. The receptionist seems to be very knowledgeable. It took less than I anticipated.
Dennis
Apr 22, 2024
Although job was a little expensive I was satisfied with the work that was done
David W
Apr 18, 2024
Only to find out what is needed to change automatically paid for it . Just to find out.
Doug W.
Apr 15, 2024
Midas recharged my a/c in about 2 hours. Mia said they found no leaks. She said if the a/c gets warm, bring the car back and they will find the leak.
Mike M
Apr 13, 2024
They were thorough, provided the fix to the problem I had and gave me a fair price on that product. The front person was patient and level-headed. That means a lot to customers.
Tk
Apr 12, 2024
On time, quality work, no problems
Fran C.
Apr 08, 2024
Great service!
Maureen M.
Mar 26, 2024
I was very satisfied with my service at Midas at this location and why I bring my car to this location when I need servicing done with my car.
Kimberly H.
Mar 26, 2024
Everyone is friendly and professional.
Suzana
Mar 18, 2024
Lea was great in explaining and sharing what the problem in my tire was. And it took less than a hour to fixed. Great customer service
Drew
Mar 18, 2024
Wont be going again.
Danny
Mar 16, 2024
Quick and to the point , they said it would take about an hour and a half which it did .
Penny H
Mar 15, 2024
Service associates listened to my concerns and friendly.
Anne
Mar 12, 2024
Always have a good experience at the Beritania location. Staff is always friendly and kind. They do honest work there and are able to answer any of my questions
Midas B.
Mar 04, 2024
During the courtesy inspection, the technician had said that there were no indicators lists on my dash but the TPMS was on before and after the inspection. They also said the tire pressure was fine but the TPMS remained on. Just slightly confused if it was actually checked.
808Hawaii
Mar 01, 2024
Lady at counter hana great customer service, knowledgeable, friendly, attentive. Other male manager took my car in right away, i sat outside waited, did not take at all. Safety check service, i am very happy at this location, i been here before for other services as well, and I will definitely be back. Thank you, I’m a very satisfied customer at this location! 😀🤙
Carlos G
Feb 29, 2024
Way should I pay for the use of your shop I’m paying for a service not the use of your shop it’s like the coupon I got was worthless. And I just change oil about two moths ago it was 49$ and now even with a 10$ coupon I paid 64$ don’t make sense.
Josh
Feb 24, 2024
Cost a bit more than I expected but needed problem fixed. $1,000 for rear axle brake pads and rotors for Volvo XC 60.
Mohammad Heggland
Feb 24, 2024
The service was fast
Marlene D.
Feb 24, 2024
Customer service was great. Felt like I could trust them.
SL
Feb 23, 2024
Friendliness, reasonable explanation of services and estimation of time to complete
Anonymous
Feb 19, 2024
Friendly staff, oil change completed quickly.
Ron
Feb 16, 2024
This Midas is within 1/2 mile; I have 2 cars and drop them off and pick them up; scheduled 1 aftear the other. No problems
Tehani T
Feb 14, 2024
Communication very clear and hospitality towards customer excellent
Jerry A
Feb 12, 2024
They employees were helpful,courteous, and completed the required to my complete satisfaction
Ty
Feb 08, 2024
Price with coupon higher than competitors. Was quoted a different price over the phone. Employees talking badly about other customers
Anonymous
Feb 08, 2024
I should have been told oil change would take an hour and 15 minutes I had not planned on that.
Tony Archuleta
Feb 08, 2024
I was very pleased with Brent with regards to questions I had about my vehicle. He was honest, upfront and thorough with me when i had concerns about certain repairs that were suggested on my vehicle and that i appreciate he was able to follow up with me and save me $$$.
Jim C
Feb 05, 2024
My safety inspection was expiring. This was my first time needing an inspection in Hawaii. I called around some places were 2 weeks out, While on line I found a Midas coupon. Showed up 7am Monday morning. Left my vehicle. About 12:30 received a call it was ready.
SAM K
Jan 26, 2024
I came in for routine oil change and they found much more extensive damage on my new pre-owned car. I was able to bring it back to the dealership based on their findings. I'm am so so grateful.
Warren T
Jan 25, 2024
As a first time customer, it was easy to locate the business, drop off was seamless as I was the first customer after lunch and my car was serviced right away. I went for lunch across the street and soon as I finished my meal, I got a call that my vehicle was ready for pickup. I was presented my bill and advised to change my tires as they were wearing a little thin. I was not pressured for any other services, which I appreciated as I find that very off putting. I was done in an hour; a stark contrast to my previous appointment with another company where I waited for hours, even with an appointment. I will definitely recommend Midas to other family members and friends & return for future services when needed.
Miki C.
Jan 22, 2024
I called at least 5 other places. This was the only place that responded quickly and courteously.
Anonymous
Jan 22, 2024
Lia is fantastic
FrantzH
Jan 13, 2024
At the time we called in wanting to know if they do offered wheel alignment, they responded yes and that they had availability to service our car. After we dropped off our vehicle we left walking around the neighborhood to grab something to eat, they did call us not too long after to notify us that another service needed to be performed in order to proceed for the wheel alignment and that they have the parts in stock, they told us the price adjustment and authorized them to go ahead with the service. Service was done in a good timely manner. Everything was good, thank you
Billy F
Jan 02, 2024
Stop trying to up sell services and stick with discounts offered, they said mine was expired it wasn’t
Lea S
Dec 21, 2023
On time , explain very well and accomodating
Rick
Dec 13, 2023
Great customer service & everything was thoroughly explained to me.
Cuzin B
Dec 11, 2023
The time they took to service my car was quicker than the time they quoted me. And they let me know right away!!! Great service
Greg O
Dec 08, 2023
Mechanic with glasses was upset cause i didnt see the sign that directed me to office, Door in the front was not visible from the angle i angle i was walking from.
Noelle K.
Dec 08, 2023
It was really easy to find the service I needed online and then get a quick reply to confirm the appointment. It was reasonably priced and the staff was friendly. Check in was quick and the service was completed sooner than expected.
Elaine
Dec 07, 2023
I needed a safety check for my Lexus as the dealer could not fit me in for this month. No appointment, but the work was done within 2.5 hours, which was faster than I expected.
Tim L
Nov 28, 2023
Lea explained everything when I arrived, and the servicing only took about half of the estimated time. They explained that I should keep an eye on my battery, since it was slightly undercharging, and they said that I would need to replace two of my tires in the next year. So they were very thorough and clear.
Roman D
Nov 21, 2023
extremely high hourly work rate for the amount of work done. I mean for a few minutes work, you guys charged me 92.00 dollars.So to replace a Brake Switch Stopper (35.99), you charged me 92.99 for labor , plus a "shop supply" of 19.35 (?!?!?!) plus 6.99 tax = TOTAL 155.32
mry
Nov 16, 2023
it was fine but first appt was moved due to illness
courtney
Nov 09, 2023
Didn't need to wait too long. office was cool. service was done within half hour. nice quiet place
Anonymous
Nov 07, 2023
It was well done
Carlos G.
Nov 03, 2023
I usually go to Dillingham store but decided to go to Beretania instead and it went well and it’s close to home I just move to the area so I’m good thank you.
Cat
Nov 02, 2023
The store location did away with the Five Stars Loyalty Program, therefore I can no longer accrue Rewards for my service purchases.
Robert C
Oct 28, 2023
Been coming to this Midas for many years and they have always done a good job.
Joshua Ko
Oct 27, 2023
I was highly satisfied with the service! I brought my car in because there was a clunking noise. The employees took my car in and mentioned that I had some loose parts that they tightened. They did not charge me for it and I was blown away by their service. After that, I have been bringing my car in for other reasons. They are kind, efficient, and have great use of technology
William S
Oct 26, 2023
From start to finish everything was great people very helpful and friendly and I didn’t have to wait long
D. Yama
Oct 16, 2023
Good service and the job was done correctly.
Midas Man
Oct 12, 2023
I was late for my appointment but the staff were able to squeeze me in and accommodate my needs
Nani
Oct 09, 2023
Everything went smoothly.
Adam O.
Oct 04, 2023
I was told the estimate. When I came in, I was told that the tire that came in from the warehouse was the wrong one and more expensive. I was told that the one I was quoted was on the way and had the option to take the more expensive one or wait. The associate suggested that I shouldn’t have to pay for more before it wasn’t my fault that the wrong one was brought in. I opted to wait and the correct one was delivered right then. They took my car immediately and did the tire replacement and alignment. I was in and out in 30 minutes. They even waived the disposal fee for my “trouble” that was solved immediately.
Rose
Sep 30, 2023
Awesome and fast service. Open on Saturday
FK
Sep 27, 2023
Quick response
augie r.
Sep 20, 2023
nobodys perfect.
Mike S
Sep 19, 2023
The entire process was easy and quite pailess
Sarah s
Sep 11, 2023
The team you have working there is so great ! They were kind to me and everyone else in the waiting room, patient and very lovely people.
ErnieM
Sep 02, 2023
Midas ordered an Uber for me. My first Uber experience! Got so excited lost my iPhone in the Uber. Midas contacted the driver and he safely returned it. Thank you so much Midas!
Trif
Aug 28, 2023
Honest straight forward work on time in price. Very happy with the work. Will be back and will recommend to friends.
Anonymous
Aug 26, 2023
Brant and the Beretania Street team were awesome!
LLC
Aug 24, 2023
Did not have information relating to specialty car services. In this regard the apparent need is for transmission care.
Fisherdan
Aug 24, 2023
The markup on the price for the part I needed was not competitive. I absolutely over paid for the service I received. I could have and should have had this service done elsewhere for half the price.
Thomas
Aug 17, 2023
Customer service
Deceptive Advertisement
Aug 16, 2023
I was very happy about the service. Very unhappy about the coupon. When the receptionist told me the coupon with a great oil change price does not include labor, I thought Midas was very deceptive and practiced false advertisement. I am considering reporting Midas to the department of consumer affairs and tell others about the deceptive advertisement.
Tony C
Aug 16, 2023
Came in with an emergency starting problem that was fixed in a timely way
Mr ed
Aug 14, 2023
Great service great staff
Syd
Jul 31, 2023
Manager and receptionist took time to let me know what was going on
Brittney
Jul 29, 2023
Great service
MC
Jul 24, 2023
Training your staff with communication, appropriate language and courtesy.
Maureen M.
Jul 14, 2023
Always schedule an appointment; they Start on my vehicle immediately: they are always very pleasant and personable; answer any questions I may have.
Bee
Jul 14, 2023
Lea at this location was very professional, made my appointment quickly and reminded me of the papers to bring back with me. The service was done sooner than I expected.
Francis M.
Jul 01, 2023
No comment
Anthony
Jun 30, 2023
The drop-off and pick-up experiences were very easy and efficient. The communication I received about the status of my vehicle and how to move forward was great. The staff were very friendly and accommodating. I did not feel pressured to pay for any services or products. The service was great overall.
Jennifer O
Jun 21, 2023
Friendly staff, clear communication, very efficient
Kirk
Jun 19, 2023
Did the work I needed and made suggestions what needed to be done at a future date. Communication was excellent.
C.A.
Jun 17, 2023
Stopped by with no appointment for tire repair. Fast, easy, and affordable!
Karen
Jun 17, 2023
Ron did an inspection of my tires and caught an error that was made by another company that went undetected for over 2 years.
Lester H
May 26, 2023
Stop over pricing products, like wiper blades. Don't do a job if you can't fix the problem. If it was leaking oil don't add more oil. That made no since to me.
Abarth_17
May 25, 2023
Just so easy from scheduling appointment to pick up. Best experience I have had with getting my vehicle serviced.
Mrs. Lum
May 13, 2023
To the point and even gave me a comparison with current economics & other service dealers that I appreciated. Exactly an hour wait time which I didn’t expect yet angain, appreciated.
MS
May 12, 2023
As always, my experience with the team at Midas was top notch! The service was completed in record timing; so impressive!
oildog
May 08, 2023
It was fine. It's hard to get exited about an oil change.
Jordyn N.
May 05, 2023
Excellent customer service! Service was completed in a timely manner.
E
May 04, 2023
Midas give more than double price quote for the same job, as other company did.Why Midas has to charge for a job estimate????? like other companies had not!
Cherry B
Apr 28, 2023
Very thorough
Cheryl Y.
Apr 27, 2023
Easy online scheduling, confirmation the next morning and available preferred date/time. Scheduler/office person was friendly and helpful. Wait room was clean and comfortable with TV screen and restroom. The servicing was done quickly and items were detailed on a worksheet. The price was reasonable. Thank you for the excellent service!
Ryan Q
Apr 25, 2023
I am a committed customer to this particularl Midas, I continue to bring my vehicles here because the experience is satisfactory and consistent.
Leonard L
Apr 20, 2023
Service was fast and efficient and completed with no problems. Reasonably priced.
Kn
Apr 17, 2023
I specified that I only wanted oil change and nothing else. The bill for that was $194.I thought it was outrageous and said so upon which receptionist told me I had signed for it before they started work on it. She was very abrupt and rude. I remember signing the paper but had only noticed $64 charge. I will not be coming back to your shop and will tell friends of the very costly and unpleasant visit to your shop.
Loyal Midas customer for over 20 years
Apr 05, 2023
Quick and easy service. Friendly staff
Face
Apr 05, 2023
Friendly
J.E.
Apr 03, 2023
No issues with the customer service. They just didn't have the tire I requested available. Completely understandable. Overall, good and fast service!
M
Mar 28, 2023
The technician did a thorough job checking my vehicle besides the oil change and spotted a problem with the brake pads. Explained it well and gave me options.
Byron Y
Mar 22, 2023
Informative and knowledgeable professional service
505jeans
Mar 20, 2023
They took me in early and most important was the honesty of the break inspection staff. That got me by surprise. I know for a fact that if I went to a car dealership they would have told me that my break pads needed to be changed. Kudos to you all at Midas.
Dd
Mar 18, 2023
Needed my tire plugged due to a bolt in tire. They took my vehicle in right away as a walk in customer, service was done in less than an hour, two thumbs up👍👍
Anonymous
Mar 17, 2023
received time frame I selected; checked in early; serviced ahead of schedule; did extra service; got out on time as scheduled
Don H
Mar 16, 2023
Associates were friendly and cordial. Work done in a timely satisfaction 👌.
Danzworld
Mar 13, 2023
Very pleased
Tony D
Feb 28, 2023
Identified and explained well the repair issues and the fee.
Mike S
Feb 24, 2023
They found that my brake pads did not have to be replaced. All I was charged was the price for turning off the brake pad inidcator.
BarbE
Feb 22, 2023
I had a problem with my front brakes and they allowed me to leave the car at the service station overnight as I was uncomfortable driving with the problem. First thing in the morning I got a call with price and estimated pickup time for completion of work. It was efficiently done and finished on time
Donna K
Feb 22, 2023
Service and friendly staff
Elaine M
Feb 18, 2023
Brant and the crew are efficient and nice to customers
Melissa C
Feb 16, 2023
Was just very expensive. My last oil change was from Jiffy Lube and that one cost $61 (I had to look in my paperwork bc I was shocked at the price of an oil change from Midas). Midas charged $118.
kahu62
Feb 14, 2023
Ease in making an appointment. Ease in checking in. Great explanation of what was done. Friendly staff.
Lani B
Feb 13, 2023
Easy and efficent service
Mars
Feb 11, 2023
Grant was very helpful
Robert M
Feb 10, 2023
Fast professional service from friendly staff.
Anonymous
Feb 07, 2023
Wrong brakes were delivered, so had to wait another day, take a 2 hour bus to get home and then another 1 1/2 hours to get back into town next day to still wait 2 extra hours for vehicle. Labor was 3 1/2 times the price of the parts. Oh well Sandy
LT
Jan 30, 2023
Great service all around from staff at the front to the staff servicing my vehicle. I felt that everyone was extremely knowledgeable in their field and that I was in good hands. Would very much recommend to others!
Kimber D
Jan 25, 2023
The mechanic was very helpful in finding a cost-efficient solution to solve my issue and was able to identify the issue which was reported to me incorrectly by a different service station.
GregM
Jan 20, 2023
Friendly Employees, quick service
Aloha women
Jan 14, 2023
I made the appointment of oil change and inspection, the location didn’t have inspector. They should told me before.
Kelela
Jan 14, 2023
They had my ‘hard to find’ tires in stock at their warehouse and had it delivered to a location near me. Gave me a same day appointment, and completed the installation of (4) tires in under an hour.
Gertrude
Jan 10, 2023
just not in the position to spend a lot of money on my car right now.
NSK
Jan 09, 2023
They check other parts of the car and the service is great
PAloha
Dec 31, 2022
I made appointment for oil change I was greated with Aloha and my car was completed in a timely manner I am completely happy with Midas and have now made future oil change with this location
Davewaikiki
Dec 30, 2022
Midas recommended I get. new Front & Rear Break Pads , But, they did not have the proper supplies to complete the job
Anonymous
Dec 24, 2022
Great service !
DAVE
Dec 14, 2022
The associate was very accommodating and made my schedule fit so that I was in and out as fast as it was possibe.
Mei H
Dec 12, 2022
The price is reasonable, and the service is professional.
NavySnipe8595
Dec 06, 2022
Fast and friendly service staff.
Lopaka
Nov 30, 2022
Fast professional service and friendly staff.
First time customer
Nov 30, 2022
I arrived about 15 minutes early. The staff member setting up was not friendly, almost hostile with no acknowledgment (no good morning). He ordered me to park in the stall as though I knew in advance that that was what I should do. That was my first time at this location. No smile, nothing. He seemed in a foul mood, macho type. Not good for business.
Sean M
Nov 21, 2022
This was my first time going to this Midas and I would recommend this location to all of my friends and family. The store manager and associates was very helpful with making sure my van was in proper working condition. I have lots of kids and ensuring their transportation is crucial. Thank you to this Midas team 🤙🏻
Thor H
Nov 15, 2022
Second visit to this facility in the last year. Both were very professional / respectful of my time and schedule.
Jarmstrong
Nov 15, 2022
Quick and easy scheduling. Communication was also very streamlined and simple. They took care of the car and got the job done quick!
Anonymous
Nov 12, 2022
Called about emergency tire issue went in and was seen in a timely manner without any appointment
Weston Cramer
Nov 10, 2022
Very nearby to my house, fast and clean service, and the associate at the counter remembered my name.They checked my car’s misc fluids, belts, battery, etc and went above and beyond without being pushy about an up sell. Very happy with the service and price.
Happy808
Nov 10, 2022
Making an appointment and checking in was easy. They completed the oil change in a timely manner.
Maureen M
Nov 09, 2022
Whenever I call to make an appointment, they are always able to schedule me within a day or two. When I get to appointment, I never have to wait, they are very thorough snd explain any questions snd concerns that I have. When I have stopped by without an appointment, I am always greeted with a warm smile snd they are happy to assist me with why I came. You have a great staff at the Beretania location!
Fred n
Nov 08, 2022
Prompt and businesslike.
Nanette
Nov 02, 2022
First, the staff. From first contact by phone, to schedule my appointment to my keys being handed to me, after the work was done. It was my first visit, during Covid, that I felt blessed to have found a Midas, since moving back to town. Then, I was genuinely appreciative of the knowledge and efficiency of the staff. Awesome! Mahalo
Cathy K
Oct 29, 2022
Great customer service, Brent & Ron were the best
Big Al
Oct 28, 2022
No pressure to have additional services doneTime to change oil was alot quicker than usualFriendly employees
R. Esteves
Oct 25, 2022
Leah was always professional & polite. The service was always great too.
Taylor
Oct 20, 2022
I already submitted a separate complaint
Joshua Ko
Oct 14, 2022
I really appreciate that while i didnt have an appointment the staff at midas were very friendly and helpfult to get me on my way!
shmellycat808
Oct 08, 2022
I get it that mechanics’ services cost a bit, but a bit high to just replace a battery. Wish labor was less expensive. Also, I was charged a fee ($11.80) for shop supplies. Think that is way too high for the type of service I had done.
Joy P
Oct 07, 2022
We able to get tires quickly
Laura M
Oct 04, 2022
Personnel very professional, friendly, and very satisfied with oil change and courtesy checks during servicing of my car
LesH
Sep 27, 2022
Every single visit with this particular Midas property is a genuine TREAT. I have been made to truly feel WELCOMED. PLUS the employees genuinely LISTEN to the customers. Everyone is DIFFERENT, but expect SERVICE and consideration. I may not know much about my car, but I can feel GREAT talking with your valued employees. Thank you for your professionalism and service from many years back. I feel honored to be a Midas customer. Yours truly, Les Hirokane
Wendell, Honolulu
Sep 26, 2022
professional work.
Mark Crabbe
Sep 22, 2022
Fast and efficient service.
jan r
Sep 19, 2022
Manager checked me in and went over the needs of my vehicle. Also checked with me abou the other concerns such as windshield wipers, lights etc. I thought that was very nice since most people never pay attention to that minor stuff until it is too late.
Island visitor
Sep 08, 2022
I only had a vehicle Inspection done and I was in and out quickly with no problem.
Dar K
Sep 03, 2022
Friendly and courteous staff. I called in the morning got an appt at 100pm everyplace else was booked until November fastest service ever. I will continue to come back to this location on Beretania Street it's 5 minutes away from my new place. Mahalo Nui Loa, Midas Beretania. Darlene kelii
Mary F
Sep 03, 2022
I had a screw in my tire and I called to see if they could check the tire to see if it could be patched or replaced. They said to come in and they would see if they could help me. They took me right away and patched the tire.
Jacqui Y
Aug 25, 2022
They were extremely fast
Ryan
Aug 24, 2022
There is only 1 state safety inspector that make customer unable to make appointment during business hour. They are accepting only 5 customers per day for State Safety Inspection.
swyn
Aug 22, 2022
The service was quick and was detailed on the cost
Eloz
Aug 20, 2022
The price and speed of the oil change. They quoted me an hour and it took 30 minutes!
Anonymous
Aug 15, 2022
Fast friendly service
Enie U.
Aug 12, 2022
Friendly greetings from severaal technicians on arrival to premises.office staff was helpful.
Kat
Aug 04, 2022
I love this location for various reasons. The customer service is always exemplary. They ate transparent about service and pricing. I even has someone call to suggest reschedule because the various services I requested were not going to be available on my scheduled date/time. They were able to schedule me for the next day. I love this store!
Makana C.
Aug 04, 2022
I am a return customer to this particular Midas location because they are timely, efficient, check for issues that need to be taken care of, and they are pprompt and pleasant.
Diamondhead
Aug 03, 2022
Friendly staff. Fast and efficient at 7am
Buchanan
Jul 28, 2022
Tell someone you’re going to charge 110$ for an oil change an have to wait an hour
Lisa A
Jul 27, 2022
Leah and the gentleman at this Midas location (Beretania Street) are the best! They are very friendly, provide fast service and explain in detail what needs to be done and how long. They always provide a fast resolution to my issues and always inform me of my various options! Kudos to the Beretania Street team!
RR
Jul 20, 2022
Upon arrival, the process was easy, quick, and great customer service.
Akka Koa
Jul 16, 2022
The service was good and the price was right
Hanalei W
Jul 13, 2022
although I didn't end up getting the service, they were very nice and informative of what was needed
Longboard1
Jul 05, 2022
The person that I checked in with was very friendly. My appointment for a safety check was for 1:00 pm, but I came in 20 minutes early. I was told that all the mechanics were out to lunch and for me to wait in the tent that was set up outside. Around 15 minutes later, I was told that my car was done. I paid for it and drove off at 12:59 pm! Very happy and will tell everyone of my Excellent experience. Thank you Midas!
Janet B
Jul 05, 2022
With Beretania location I’m always satisfied with their service plus distance is close to home. Thank you for your awesome service Beretania crew 🤩
Faa
Jul 02, 2022
After my car was fixed, I noticed something went wrong and make noises coming from under the vehicle. You need to check the customers vehicle before you’re done.
Anonymous
Jul 02, 2022
Customer Service was great. They explained what was wrong and what needed to be done.
Beverly
Jun 25, 2022
Everyone was friendly and the service was fast. The person taking my order said it would be around an hour, but it only took about 45 minutes. I came primarily for an oil change, but I could see the workers checking everything and rotating my tires as well. It was hot and while we were waiting one of the workers brought Gatorade for me, my mom and the other person waiting. Afterwards, the young man who brought our car out saw us watching and smiled and said "hello" to us. As we got into our car, one of the workers passing by stopped to make sure my 93 year-old mother got into the car okay. Little things, but they sure make a difference in the service.
Thisis L
Jun 23, 2022
Great staff and great service.
John Ha
Jun 22, 2022
From check in to check out was very satisfactory. Got what i wanted quickly at very reasonable price. Couldn’t ask more!
Robert M
Jun 21, 2022
Fast professional service and friendly staff.
David Dib
Jun 21, 2022
I was literally surprised at how professional, kind, economical, and decent everyone was there. Really so impressed. It's my go-to-car-shop in Honolulu now. Highly recommended. 100%
DBM
Jun 13, 2022
Was my 1st time, with coupon I thought the price will be around $49-$50, since I dont know anything, but the lady seems nice, was told the price will be twice as expected, but everything was ok.
Anonymous
Jun 10, 2022
The staff was very professional Great customer service
Go elsewhere
Jun 09, 2022
When failing a vehicle during a safety check, the failure must be specific and measurable not merely the opinion of the inspection tech.
kenneth s
Jun 08, 2022
fast safety check
Fred N
Jun 08, 2022
Clear communication ….. emote comfort.
CO
Jun 08, 2022
I did not wait with my vehicle and decided to go on a walk around the area. Not soon after I hear tires screeching, fast acceleration and high reving of a gear shift. This vehicle flew past me on the road, I was on the sidewalk, and I observed two occupants in the car with the windows down. The car looked familiar, when I returned from my walk, it turns out it was a customers car and two Midas employees I had witnessed driving carelessly. Along with the fact that my driver side door and middle console was covered in some type of grease, I will not be returning or recommending this location.
Yasu
Jun 04, 2022
Lea was great in communicating. Very professional and authentic.
Ryn
Jun 03, 2022
The staff was friendly,efficient & kept me informed. The Company had great prices & complimentary services included in my oil change package that other competitors wanted to overcharge me for. Lastly, they were very efficient time wise. The wait was nothing!
Michael p
Jun 03, 2022
I was able to schedule right away. The greeter was friendly and efficient. The work was completed sooner than expected.
Karen S
May 30, 2022
Efficient check in. Thorough explanation of what needs fixing & also how the problem was resolved. Very knowledgeable mechanics.
Pakelekia A.
May 24, 2022
Knowledgeable, polite, friendly personnel that I have met before and will always return to. I found that I had a very low battery, brought the car in without an appointment and they changed the battery and did an oil change in a couple of hours. Very impressive!
Lisa K
May 24, 2022
Everybody was very friendly and explained the process (wind shield wipers) of why I needed new wipers. Didn’t talk down to me. Excellent. It made me feel valued.
Scott H
May 24, 2022
I came in for a Hawaii safety check. All of the associates were extremely friendly, professional, and informative. Since this was my first inspection, they made sure I 100% understood the process, and made it as painless as possible.
Bryce U
May 20, 2022
Good communication, even put air in tires.
Robert M
May 11, 2022
Fast professional service and friendly staff.
Clay M.
May 11, 2022
When I checked in for my 1:00 p.m. appointment I was informed that there was a customer ahead of me. OK. I looked in the service bay and noticed a car with a May 2022 safety sticker and a customer sitting under the tent outside. Actually, there were 2 cars ahead of me, not one. The customer waiting for his car was the second car to be safety checked. Not Happy. Midas should have told the truth that I am the third in line, not the second. Why make an appointment. Previous years office ALWAYS informed me truthfully with their apologies. The female associate that was usually there was not present on the day of my appointment. My sadness that she was not there.
NT
May 10, 2022
I came in for a safety inspection check. The staff was courteous. Honored my PayPal coupon. And completed my inspection in 15 mins and I was out in 20 mins. Quick and easy service.
Janelle B
May 09, 2022
Matt checked me in and was very sweet. Jarrett took care of my Safety Inspection and was very thorough and quick! They took me in at as a last minute walk in and I would very highly recommend Midas Beretania!
Lynn T
May 06, 2022
Courteous staff, fast service, clean location
Al G
May 06, 2022
Everything was covered in the survey
WB
May 05, 2022
It all started with my phone call for an appointment. The Representative, Mia, was very helpful and considerate in scheduling and explaining. And she was the same when I dropped off the vehicle. The service techs were easy to talk with, and our vehicle was serviced quickly.Very satisfied with Midas
Robert G
May 05, 2022
In addition to the oil change, I was having a problem with brake lights that were not functioning. Midas evaluated the problem and referred me to an electrical service for assistance. I followed up with the Midas recommendation, and the problem was resolved within 24 hours.
Neo
May 04, 2022
There is always room for development.
Nohealani M.
Apr 28, 2022
Awesome staff at this location!
Uncle Roy
Apr 28, 2022
They always do a great job.
Anna C.
Apr 27, 2022
One of the mechanics called me because my window fell off the track to see if this is a recurring issue and offered to disconnect the wiring so it wouldnʻt happen again. The front desk Lea explained to me the findings of the safety check and was happy to answer all my questions. Great price for the service. First time here but not the last : )
Dianna I.
Apr 27, 2022
Always courteous, patient, and willing to explain the problem until I understood what they were saying.
Marc I.
Apr 23, 2022
Technicians need to do their jobs better. Oil spilled all over my garage because tech didn't put nut on properly. I was going to do my front and back brakes but how can I trust your crew if a simple oil routine cannot be done right.
Ernie U.
Apr 22, 2022
Experience at Midas was o.k.
GS
Apr 21, 2022
Fast service
Ian
Apr 18, 2022
I am Highly satisfied with Midas on Beretania. Receptionist was very pleasant to work with as I made an appointment for my safety check. Safety check person was very professional and thorough and completed in a timely manner. Would recommend.
Sandy C
Apr 12, 2022
Great team - super helpful & took care of my battery issue in a timely manner!
kpizzle
Apr 11, 2022
Usually when I get my oil changed its very “macho” and masculine…. I’m a young girl. But this time the people working were very mellow and polite. The lady who help me with my transaction was smiling and remembered my name… I’m not used to this!
Ricky
Apr 09, 2022
-Close to where I live.-The customer service was very good.-Drove my car to Waianae afterwards and the alignment work was good.
Mc
Apr 08, 2022
Oil change was done quickly. It only took 33 minutes total.
Michael S
Apr 05, 2022
They wer cortewous, fast and efficint.
Martina S.
Apr 05, 2022
Jay and his crew continue to be friendly and kind while maintaining their expertise and professionalism. They use (non-mechanic) language that is easy for me to understand and follow. Even when I ask what seem to be silly questions, they respond with compassion and no judgement; answering with a smile instead. The timeliness of service is remarkable, keeping certain that they understand how valuable my time is. Above and beyond is how Jay and his crew have treated me and so i continue to return as well as refer many friends to receive the same support!
liz
Apr 04, 2022
Very easy to schedule an appointment. I work nearby so it is very convenient for me to drop my car off in the morning and return at mid-day to pick it up.
Kyoko P.
Mar 29, 2022
"The service was excellent. The work was completed quickly and was above expectations. They rotated the tires, gave us a complimentary beverage and everyone was pleasant and friendly. Great job!"
Mitch C
Mar 29, 2022
Quick and easy
Wellington L.
Mar 27, 2022
My service was on the morning of 02-05-2022. It was very comfortable and pleasant as the woman in the office and the serviceman was just very personable. The service provided on my vehicle was done very efficiently and competently. As the needs arise will definitely return to Midas and not their competitors.
Maureen M
Mar 22, 2022
Always make an appointment: never have to wait: went for a safety check snd oil change but brought to my attention, that it was time to change as lol 4 tires. Due to the time it was going to take (they suggested I might want to go for lunch in area, which I declined) as am on a restricted diet. All 4 guys worked on my car instead if them going to lunch which they were scheduled to do SO I DIDNT HAVE A LONG WAIT. I was very impressed and touched by this!!!
Llemor Sevetse
Mar 15, 2022
I’ve been going to Midas for a couple of years now & they’re the best. Great people & services.
Aaron F
Mar 12, 2022
I was forced to have them changed my brake fluid which was priced very high in the first place. Mileage on my veh was under 50,000 miles and didn’t need changing.
Keoki
Mar 10, 2022
Great service plus unexpected recommendations of other auto repair on my car.
Nani
Mar 09, 2022
From the moment I stepped into the establishment, I was met with courteous and knowledgeable people. My questions were answered . The wait time for my car to be serviced was minimal. The customer waiting area outside the office was well maintained. Also, I had five stars and got a discount of $5.00.Thank you,
Tb
Mar 09, 2022
Experience was good. Wish there was a way that if my breaks still squeaked after they did a lube and clean they wouldn’t charge me for it or give some type or discount since my breaks still squeaks. i brought my car because my breaks were squeaky. i still had to pay full price and I left still with brakes squeaking.
Trueandhonestrevirew
Mar 05, 2022
Hire better employees who are not rude
Carl O.
Mar 04, 2022
My oil change and tire rotation was unexpectedly quick. By the time I got back to my office, my car was ready. (About half an hour). The two girls at the front desk were very helpful and quick checking me in also. Kudos to the Midas Beretania staff!
Mayuko
Mar 02, 2022
Even though I had no appointment and it was my first time to do the Safety check in Hawaii, Person in the counter ( female in desk and Male in the back , standing) were very polite and friendly then took my request very prompted action. I really didn't need to wait any extra. Same man came politely to let me know the work was done. And female staff at counter desk, she was very friendly at my check-out as well. Overall my experience was just wonderful and it was a great way to start my day. Thank you for all your service and I definitely recommend this brunch. Needless to say, I would come back again.
Don C
Feb 24, 2022
Very quick service. Technician even reset the vehicle oil life indicator.
Glenn C
Feb 22, 2022
Quick and prompt services.
Natasha D.
Jan 22, 2022
"Friendly, fast and efficient! I recommend!??"
Lee T.
Jan 12, 2022
I want to compliment you on the excellent employees you have at the Beretania Midas. All were very friendly and courteous. The one who worked on my brakes(I believe his name was Jarret) explained everything in concise terms and really put my mind at ease.
Jeanne T.
Oct 26, 2021
"The workers were professional, friendly, and always do a great job."
Dr mike C.
Aug 30, 2021
"I Had my employees bring in one of our trucks to have the brakes looked at. They refused to even put it on the lift saying, ?that it was too heavy?. I asked them, ?how do you know it?s too heavy do you have a scale?? Guy says, no. I said, ?so you?re just g"
Robert G.
Aug 08, 2021
"Excellent professional service with superior customer interaction and concern. Lia and Pat are the best! Midas sets the standard for car maintenance and repair service. So happy they are on my permanent ""go to"" list."
Michael S.
Jul 29, 2021
"There was a metal crunching sound coming from under my car that I could not locate. Midas found the source of the noise, it was the rear shocks and I agreed to have them replaced. Also the front brake rotors needed to be changed along with the pads, I had "
Mr L.
Jun 19, 2021
"Reliable and prompt, highly recommended!"
Tom W.
Jun 06, 2021
"Decades long customer. Was. Check the Google reviews, and so you might be more honest as they can?t retaliate against you. Anyway I?ll try to avoid this location. I like Midas, But some employees now here are lazy/angry/mean/rude including at the desk a"
Catherine R.
Mar 27, 2021
The people at this Midas set me up for an appointment the next day and the price was reasonable and in line with other companies. The actual service was very good and there was a small tent covered area to wait so that was great. I would definitely retur
Mark K.
Feb 12, 2021
"As usual, this Midas location always comes thru for me. Quality service & done fast.Keep up the good work."
C L.
Feb 10, 2021
"Took time here to write a review, dependable ,simple, and quick services there at the Midas on S. Beretania-highly recommended, for sure I will be back. "
anonymous
Feb 10, 2021
Great customer service and fast service
anonymous
Feb 08, 2021
Great service, Midas is always so fast and affordable.
Scott A.
Feb 02, 2021
My family appreciates the Midas team & the organization of our vehicle's safety renewal reminder & the special offer given brought us in.
Ernest U.
Jan 29, 2021
"check brake noise high pitch sound. Unable to find cause. Charged me $198.00 for diagnostice check, no work done. Very expensive, other shops will not charge when checking for the problem and not able to correct it."
Jack D.
Jan 21, 2021
"Needed air in my tire, gas station across the street air pump was not working properly and actually drained the air from the tire. Midas was gracious enough to help me out and checked all four tires. I was not a customer but they went ahead and took care"
anonymous
Jan 12, 2021
I had an excellent experience! Fast service and friendly professionals, with very reasonable prices!
anonymous
Jan 07, 2021
Fast service and great customer service
Dianna I.
Dec 16, 2020
Excellent service from both the office staff and mechanics. The mechanic was very thorough. I was very impressed.
Patricia A.
Dec 09, 2020
"I had an appointment for my car's safety check and it was done at exactly the minute that was scheduled - no delays or waiting. Adam, who did the safety check noticed that my 2 front tires were worn and he advised that I have new ones put on. He ordered t"
anonymous
Dec 09, 2020
Great service, fair pricing.
anonymous
Nov 22, 2020
Fast service great customer service
Phillip C.
Nov 17, 2020
Nice people. Took a lot of time to explain the fix. Kept me updated regularly
Jason P.
Nov 17, 2020
Can?t remember the girls name that wrote me up but she was super nice and my car was in and out quick which compared to many other service stations was a nice change instead of waiting hours or being told to come back. Tech that did my safety was cool too.
Mark T.
Nov 10, 2020
"Asked for and received an estimate of services. The people are very professional and also very nice. The repairs were completed on time and on estimate. Very happy with the service, and highly recommend this shop!"
Ernest U.
Nov 03, 2020
Fast service on appointed time.
Carson L.
Oct 04, 2020
"Great place, simple and sweet customer service, highly recommended. "
Christian C.
Aug 06, 2020
The location I went to were able to get the job done fast. A lot shorter than the estimated wait time and it was decently busy that day. The front office had very kind staff that provided great service. The guys in the shop were on it!!! I will definitely
anonymous
Jul 04, 2020
Excellent customer service. Always takes good care of my vehicle.
Les H.
Jun 23, 2020
"Brought my vehicle in for its annual mandatory safety check. Received my customary OUTSTANDING service from the Beretania property employees (Pat and Adam). Prompt, polite and professional. I left as a HAPPY, pleased customer AGAIN. MAHALO/Thank you. "
anonymous
Jun 14, 2020
They are always helpful.. but my brand new tie rods are ok or were bad already? They didnt tell me and I just saw something as a note with the receipt.. why put it down but say nothing? And are they ok or bad? Thanks
Olivia H.
Jun 09, 2020
"Pat as usual has been very helpful, Mahalo Pat!Jarrett spoke to me about what he was going to do and he along withany one else that helped him on our van Olivia and I really appreciate the great job. You are all a credit to Midas!!!Mahalo and be SAFE!David"
Les H.
May 11, 2020
"After my Nissan had its oil change, I took it home. I ALWAYS read the comments by the mechanics. YES, my idle to say the least, was running ROUGH. I was quickly taken in, when I called. As ALWAYS, I was courteously and professionally enlightened by their p"
Les H.
May 11, 2020
"I brought my Nissan for an oil change. I was NOT disappointed by the service. Truthfully, I have NEVER been @ your Beretania property. They ALWAYS treat me like OHANA (FAMILY). Thank you ALWAYS a pleasure."
Brian J.
Mar 21, 2020
Good service and quick
anonymous
Mar 05, 2020
Great service! Can always rely on Midas for honest service at a reasonable price.
William D.
Mar 03, 2020
Very fast and efficient. In and out in less than 25 minutes which is outstanding. Will go back again in July for my other vehicle.
anonymous
Feb 07, 2020
Great service and good prices
Mark C.
Jan 15, 2020
"Awesome customer service, in and out in 30 minutes flat. Thank you very much for your customer service and always professional staff."
anonymous
Jan 09, 2020
Great customer service and fast service
anonymous
Dec 21, 2019
Love this Midas at Beretania!!
Mark K.
Dec 20, 2019
"As always, great service & quick too"
Rodica M.
Nov 21, 2019
"Was there for a oil change and they offered free tires rotation.After I picked up my car there was a huge noise coming from the wheels,I went back to check what was that,and the receptionist give me right away a estimate to replace the struts saying they r"
anonymous
Oct 28, 2019
I scheduled an appointment for the morning and arrived at 8am. I told them straight up that I have a test in the afternoon that I needed to get to. I came back after an hour and a half expecting my car to be nearly finished, but the mechanic was too busy eating donuts to work on my car while they were waiting for a part to be delivered. So I had to wait an additional three hours for them to finish which made me late to take my exam and I was only allowed to take half of it.
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