Very professional and friendly.
They gave me what I needed
Very satisfied that’s why I keep coming back
Super super quick, employees were very nice, reasonably priced
No experience is perfect and the lack of employee knowledge wasn't severe. There was just some confusion on how my buy-one-get-one-free oil change would be recorded/documented. There was also some confusion on how long the oil change would take as the day i made the appointment, the guy said 30 minuets to an hour, and on the day I had the appointment, the man there told me 1 hour to 2 hours. That's a big difference, as I had scheduled my appointment at 2 o'clock figuring it would leave me with enough time to get to work by 4 o'clock. This was a little scary since if it really did take more than 1.5 hours, I'd be late to work. In the end, it look around 45 minuets, which was good. The employee who helped me told me he was 3 months on the job, so some confusion can be forgiven, but it'd be best to know exactly what is needed when handling documents and timeframes. That is all I meant by they need more knowledge. Other than that, the experience was good. I really only came for the free oil change, since even though 100 bucks for >5 quarts full synthetic is the most expensive price I've paid anywhere (Usually pay $70 including labor), it's still cheaper than paying $140.
Time of repair etc. Very good for my schedule
They did what they were asked to do and communicated the process along the way
They are expert on their field.
Theyre A great business friendship to have.
Give an honest estimate with understanding it may change once car is checked out. What i asked for, all other shops in town gave me an estimate over the phone, but Midas said for them to even give me an estimate i had to pay $49.99 exhaust inspection (on a week old new car) just to have them even look. i was told the cost would not be charged if i ended up purchasing the service - but they wouldn’t even give me a ballpark - so as far as i know they could come back and say it was $1k - and i decline and i’m out $50! I’ve never experienced anything like this, anywhere! I used to only come to this Midas when Reggie was there and was always treated well and honestly - whoever is running it now has bad business practices - i will never go to any Midas ever again!
Very friendly staff, quick service, and waiting area was very clean. I will definitely be bringing my car back when I need service.
When you use a coupon and it tell you it’s 49.99 for a synthetic oil change and tire rotation for free. You should get exactly that but I paid $77 with no rotation of the tires.
They scheduled me an appointment the next day. Manager was excellent. Very professional and trustworthy!
Labor charge at this location is 900$ to change brakes! BRAKES???? 900 LABOR?? REALLY?? this is a loot. I took a quote at other shops while waiting at MIDAS and towed my car there and it was 70% cheaper including towing. Never going back to looters midas
Have pricing posted online and in store. Online they ask for vehicle specifics so pricing should be available for services. Quoted time. After so many hours a shuttle should be offered. Receipt should clearly state the price for items and hours of labor.
I needed an oil change and this was an easy in and out. Friendly staff and Valvoline products were certainly a bonus.
I had to pay over 100 dollars for an oil change and tire rotation. That is absurd.
I was not greeted, I paced in the waiting room for several minutes waiting on someone to come in from the bay, going over to the window and looking at the workers. Three of the employees were on their cell phones. I had to open the door and ask for assistance. It took 45 minutes for an oil change. The employees looked like there was no hurry to get anything done. The manager did apologize for the wait after the service was completed.
Mike was awesome, didn’t catch my technicians name but he did a great job and communicated extremely well throughout my service. A+++ Appreciate ya guys.
Reggie was very efficient and informative. Very nice.
Great customer service, clean facility, outstanding service on my vehicles.
I was first car there, with an appointment, left it fir an hour (oil and rotation) and still had to wait 15 min - seems 75 minutes is a long time for these service?
Oil change only took 30 minutes they were super fast! Also was looking into replacing a belt but they told me that there wasn’t that much damage to need replacing. Super honest people, glad they didn’t take advantage and charge me for something that I didn’t need.
The crew at this Midas is always friendly and communication issues with me.
I like the service and the price is affordable and I don’t even wait too long. awesome, done fast to do my oil change to you guys. Thanks for your service again Midas.
Great customer service, price for service was reasonable, honored coupon, and thenaervice was done in a timely manner.
They were able to get my car in and out quickly. Replaced my rotors and brake pads with ease while also completing an oil change!
About a week later I noticed oil in my driveway. So my husband decided to check it and we found that the filter was not on all the way. All the oil was pretty much gone in my car. Which could of cause major problems if we did not realize this. I then had t
Worst service ever if I could give a zero I would in a heart beat DO NOT GO THERE 0/10
Took Suv in for oil change: they offered free tire rotation: said ok come to find out the guy broke two of my center caps on hummer and then didn?t tell me he broke them! Turn around lost one and believe the guy scrapped my hood paint with the tool!!!!
Staff are very courteous and I appreciated the short wait for oil change to be completed. Fair affordable pricing is another perk!
Job well done the man I talked with was awesome friendly I only had a oil change and front brakes done great job
"Manager Reggie did his best to right the situation. But the employee who worked on our car was completely disrespectful to us. I will not be returning. I have taking all of my cars until this happened. But he told us car was fixed twice, and there was stil"
"Man you guys really came through, my car was making all kinds of noises, dropped it off, got a call telling me what was wrong and they fixed it quick, even helped me find an online coupon to help my pockets a little, thanks for everything guys, 5 star serv"
The mechanic that worked on my car was very polite and explained everything clearly and seemed to take care of everything in a timely manner
"I have been incredibly impressed with this shop after taking two cars there for a variety of issues. They always have been honest and fair priced. When I couldn't get my hood to close in the cold weather, Reggie fixed it for me at no charge. They do good w"
Mechanic very nice and informative.
Went for an oil change where the prices are listed on a board behind the counter. Before they took my keys they let me know down to the cent what I would be paying. A mechanic came over once my oil change had started and was straight with me saying I neede
"The service was excellent. The customer service rep at the desk was kind and efficient. I had scheduled the appointment online the day before, and when I arrived, service was prompt. "
"Would not recommend this Midas. They do not return your call, then when you call in they tell you can not get an appointment for several days. Guess that is why business like this get a bad reputation. Will never go there. I would recommend taking your bus"
I did not like my service I don't believe I got service my car still the same and I just came in for a oil change.
Quick in and Out. + Great price!
I made an appointment for an oil change and arrived a few minutes early. My vehicle was taken right in and tire rotation was included in the low price. I was in and out in less than 30 minutes and for less than $25!
"prompt service ,friendly personal.Very satisfied"
"fine, except for tires weren't actually rotated. I can tell because of one missing valve cap is still missing on same back right wheel."
"Routine car care is just a ""gotta do"" chore for most of us. Had a basic oil change, and several diagnostic questions about my humble little car. The manager, and his staff, were all pleasant, approachable, and knowledgeable. I would readily recommend thi"
Got a complimentary rotation but now our Honda Pilot shakes like crazy.:( Need to take back in
Very respectful and timely.
"I made an appointment for an ac inspection and they got me in quickly! When I arrived, they took my car back within minutes! After an assessment was done, I gave the go-ahead to do the work and within an hour it was done. I could tell the employees take gr"
It took over an hour just to change the oil and they were supposed to rotate the tires and didn?t the way I know is the day before I had a flat replaced and it was in the same place on the back drivers side where I put it I was very disappointed and will n
Awesome jobs guys!! I had an emergency repair and they got me right in and got it done in no time. Price was pretty awesome too. I will be back.
My car is driving so much better now!!!
"Thorough, efficient, kind"
I have always had a great experience with the staff at Midas...This time was no different.
"People where friendly, an appointment and they got my car in and gave me a check list of things I may want to look into. I do all my oil changes at this Midas"
Brought vehicle in for 4 new struts. Friendly staff, good work backed by lifetime warranty.
Company was behind due to low staff but oil change was still done in 45 min. Also advertised oil change with tire rotation but didn't rotate tires. Manager stated you have to ask for that. So probably shouldn't advertise if you're not going to do.
I got problem in my car engine I took it to Midas they said we will let you know tomorrow about cost next day they call me and said your car timing belt is broken it will cost $1500 I said ok fix it after two more days they call me again that it cost $400
"Went in for oil change, they checked all levels and their inspection showed a few things I need to look into.No pressure on any added work.Been using them for the last 5 years"
Quick, professional, quality
"I stopped in because I had a small break fluid leak, They quoted me $655, I thought I could do it myself for $120. So I had them put my tires back on so I could go home and fix it. I got back in my truck with no breaks at all and a broken hood latch on top"
Was there almost 2 hours even though I had an appointment. Was told the semi-synthetic oil change I puchased was only good for 3000 miles. Either they are lying to drum up business or unknowlegable about the products they use. Got home and had oil leakin
I was Treated very disrespectfully by the manager. Absolutely terrible experience. Never going back.
"The service was great, was done within 40 minutes.People were polite "
Was gonna take my vehicle here to get rack and pinion replaced. After seeing the prices for parts i realised they are doubling and almost tripling the price that any regular consumer can get the part for at a parts store. It even has the store part number
"repaired my tire sencer an oil change,very good job as always,trust your business completly.have refered you to others in past"
Service was done quickly and at a reasonable price. I would recommend them.
Tried to charge me for more work than i needed
"I really like this Midas. Service was quick and Great. I Only had a oil change this time, but I will be back for other repairs. I trust them. They were able to get me in, because I was leaving the next day to go to a funeral."
friendly and fast service
"Very professional, Did a go check and recommended things I should think about in future car care"
Great Service!!!! Very nice staff. Was able to get in and get my oil change done quick. They check over my car make sure it's good for the winter. My number one place to go for car repair!!
They did a good job and told me something that needs to be fixed. I didn't have to wait long. My car is running better now.
Always get me in the same day I call. Very quick and efficient! Always very friendly as well.
Have always been happy with service. Glad to be back.
"This Midas is a joke.. I walk on on time and guys first words are,,, you are late.... I say what by a minute? Beyond the disrespect, I get new brakes and calipers.. a week lake my brand new caliper is leaking oil.... I can do it all myself... I pay for con"
"This Midas is a joke.. I walk on on time and guys first words are,,, you are late.... I say what by a minute? Beyond the disrespect, I get new brakes and calipers.. a week lake my brand new caliper is leaking oil.... I can do it all myself... I pay for con"
Overall good service good time to repair problem good staff plus tv in waiting room and close to Glenbrook Mall.