My car drives like it's new now. I had no idea it was as bad as it was. Lucas Carnes did a great job explaining everything to me and helped me make an informed decision on what I needed to have done to the car. I will be back for any car repair or maintenance needs.
The service is always great. I have had my vehicles serviced here for years. Jeff is super friendly and so are the other mechanics. The prices are very reasonable and they always make sure that the customer has a clear understanding of what's going on.
Shop manager, Vision painting/ Vision specialty group
I can only speak for the 82nd St. and Indianapolis, IN 46250 as a representative Vision Painting I get the upmost respect service, detailed information availability to view issues and we would consider comparable pricing
Don't raise your prices up by $10.00
The staff provided me an accurate estimate. My vehicle service was also completed within the time that I was told.
Very helpful and informative, restroom clean, fresh coffee & water, customer service was amazing, and highly pleased with the overall experience. I will recommend to others as well. Thank You to the Staff.
They made a point to make sure that my cabin filter was changed which hadn’t been done in almost 5 years. They were quick with the service, very communicative, and gave a great price!
They were friendly, explainer things well, finished the job quickly. The price was acceptable.
Midas in Castleton has consistently been the best place to take our vehicles to: whether it be maintenance, tires, or mechanical issues. We have always been given a clear update, consistently great repairs with fair pricing. I feel like I can use Midas always and get what needs to be done and not anything extra that I do not need.
Staff is always friendly! John checked me in and also gave me a coupon for my oil change since it was expensive. Staff looked at my brakes and recommended next steps!
Very friendly, clean waiting room , took car on time, explained problem and gave me a reasonable quote. Love using their coupons available on their website..I've been coming here for years.,, will never go elsewhere !
John and Jeff are great. Very knowledgeable and great customer service. Very high-quality location.
Well the guy at the counter was great. He told me what all they did and what warranties came with the purchase. He also provided the cost of how much it would be if I need it replaced. But the gut from the service team simply threw or tossed the keys on the counter. I mentioned it to the guy at the counter. His response was he was in a rush. However if the customer is standing there simply hand the key over to them while acknowledging them. I'm not asking for a full blown conversation. He could have said here you go thank u for coming in. I don't think that's too much to ask.
The price seems too high for an oil change and if I get a quote to have other work done I can always get it done somewhere else cheaper. Recently I had a rattle in my exhaust system. As I recall, I was quoted approximately $250.00 from Midas, I had it fixed from a muffler shop for $50.00.
I would rather have been asked about additional work before they started finding pricing. It just seemed like forced upselling
Always love Midas service. Everyone is very friendly and knowledgeable. John runs a good store and always put the customer first. Great prices .
I’ve been a customer for many years at this location and have always had a positive experience! This location is not as close to my home as the other Midas I used to go to but I chose to always return to this location simply for the great expertise and care of my car!
Very friendly staff Explained price Got in and out quickly
Convenient location. Ease of communicating my car problem to the technicians. They understood or tried to troubleshoot the problem. Reasonable pricing.
I didn't receive the details about the levels of my brakes, tires and anything else for that matter. First time I didn't get those results back to me.
Staff is always friendly over the phone when making an appointment. Staff did a courtesy check on my muffler even though I came for an oil change. They explained everything east for me to understand.
Worker were friendly and explained everything.
Great service and great communication with their customers.
Very smooth and timely transaction. Friendly staff. Excellent communication.
John and his staff is always friendly to both myself and my wife. They are always professional and never try to sell you something you don't need . Always rate them as the top business in the area.
Jack was very nice and professional - great experience
I mentioned that I had trouble getting my old expired license plate off my car, and that is why my new plate was in the window. They took it upon themselves to get my license plate off and put on the new one
Quick, efficient and professional staff. We have been doing business with this location for several years. Never had a problem.
Please provide pricing in a timely manner. I scheduled the appointment and notified them of what I needed done. Brakes - the car was grinding. I asked them during previous visits to check on my brakes and they said they were fine and then now he yells at me saying i should have brought the vehicle in sooner to fix them before they got so bad. Why did they tell me the brakes were fine at the last visit if they would degrade to this level and then charge me $982 for a brake job on a Honda Accord?
Highly Satisfied with Compassionate Caring Service! Thank You for taking care of my three vehicles. Everyone is knowledgeable and helpful through the whole process. You guys Rock!!
We've been going there for 5 years now, and they have always done right by us. I have recommended them to several other people, and I hope they have received business from them also.
Customer service was really good and I’ll definitely be returning for services that need attention. Customer service is important to me and this location is convenient and close with some knowledgeable mechanics.
Great customer service. I have been going to Midas for years.
John and the crew are awesome. For 10 years, they have helped us with our cars and going above and beyond to make it as easy and affordable as possible. Never over selling or trying to falsely tell us about repairs. And as a woman, I've always been treated very well, without any issues.
The staff was helpful & polite. They explained my options for repair & gave me the price points & finished earlier than expected
Great staff, always nice and fair pricing. Explains everything in detail in terms I can understand!
"I was in your Castleton located the first week in January to have my tire check for low air pressure. It was on a Saturday morning. My car's monitor said that my tires were low, but your young manager on duty said from now on, I needed to take my car to"
All the guys at 82nd Street Midas are extremely friendly and I trust them
I would definitely recommend a friend someone to come to this location
"Thank you for replacing my tire after a busy Saturday afternoon. I showed up 20 minutes before closing and was greeted with a pleasant, ""How can I help you?"" My tire was losing air and the technician came outside to my car immediately and looked over my "
This is a great store! Been going there for years! Guys are great and work hard!
When I ask for management to call me back they ignore my call and never called me back.
Do not take your new vehicle to Midas at this location they messed my oil up by causing me to have a oil leak
I had to remind them to rotate my tires, (after they had already lowered my car from the lift) as it was supposed to be part of the multi-point inspection check.
Excellent customer service
I dropped the car off that morning, and it was ready that afternoon. Because the part was on warranty, I didn't have to pay.
I was misinformed about my vehicle needing a full synthetic oil change, so I had to pay $49.00 and change versus just under $18.00 for a general one! I talked with Nissan today and a Nissan Dealership and they both confirmed I only needed a General oil change; Overcharged! And, although nice people at Midas, I was told twice on previous visits, I would only need the general one! FYI I understand that Synthetic is best, but on tight budget, this was not fair!
Experience was very good. Knowledgeable and helpful. Will be back.
Great experience. Didn't take long and great customer service
The employees here are professional and thorough. They listen to customers and provide information and helpful advice. I highly recommend them for all automotive services.
The guys at the Castleton Midas are the best! Customer service is second to none! I will continue to take my vehicles there over any dealerships service department. The reason, I trust them!Thank you!
I had a nail in my tire and it was loosing pressure. I didn't have a lot of time to deal with this situation because I had to go to work. They got me right in and fixed the issue. Fast professional service.
"Midas at this location has been working on my car for a long time, The customer service that I have received each time has been excellent. Everyone at this location are very professional in making their customers happy. I will continue to send other cust"
Manager first rate. A place you can trust. Good and complete work. A very high recommendation.
I have done business over several years with Midas on 82nd street in Indianapolis. Service has always been great with no problems. Just recently I had my car serviced and this was a chore for all the members concerned. I would like to tell you between john
Excellent service. They stayed open late for me to pick up my car!
Made appointment. They w ere ready and performed the job promptly and efficiently.
The manager/crew at the Castleton Midas are second to none. If I didn't prepay for my service at the dealership (Hare) I would take my vehicles every time. Thank you!
"At 4 o'clock clock on 82nd street in Castleton, going to meet my daughter for dinner, our tire sensor light suddenly lit up. We looked for somewhere to get quick repairs.Suddenly saw the Midas. We pulled in and were IMMEDIATELY greeted and they moved the "
I recieved excellant service......front brakes were under warrenty and i was given a coupon on the cost of read brakes
If you think the only place to write reviews is your page. You are mistaken.Before the week is out everyone will know how unprofessional your manager Jeffrey was from Castleton location
I made an appointment for 7:30 AM 4 days before the appointment online asking for specific tires and other services both in comments section and received confirmation email. I called the day before the appointment and asked if I can come in in the afterno
I made an appointment for 7:30 AM 4 days before the appointment online asking for specific tires and other services both in comments section and received confirmation email. I called the day before the appointment and asked if I can come in in the afterno
I?ve grown to trust them for doing quality work and informing me instead of just selling me on repairs and maintenance.
great customer service!!!
"Jeremy checked me in, he was very attentive and professional. Team did a great job! "
Excellent and super friendly. They got me in and out in under 30 minutes!
The experience was good. The car was taken in at the appointment time and completed quickly. One additional item was pointed out that needed attention and as schedule permits will be addressed.
I love this Midas location. I am treated so well every time I go! It was raining when my truck was getting and oil change. And the staff left my vehicle in the bay so I didn?t have to get wet. John and Scooby take the extra time to explain things to me. I
Great brake job, quick, and friendly
Excellent service, personable staff!
began work on my car 15 minutes early and finished in 35 minutes. Best service ever.
I usually have a good experience with good pricing. This last time we got the oil changed along with the air filter. The car was shaking and pulsing under 45 but was not fixed and said they would not find issue. It started almost as soon as I drove agai
"Had oil change, tire rotation completed. Job was done promptly exactly as promised"
"They were fast, honest and didn't complain about rotating my monster tires. "
Not impressed with the new management
I like bringing my car to this Midas as they are very thorough in checking everything and besides that everyone is very nice!!! I trust this Midas!!!
"came in for wheel alignment and oil change/tech checked and determined I did not need alignment and I was not charged for that, only the oil change...?."
Great service as usual! This is why I come back every time for my oil changes!
"Fast, efficient service."
They were great-- took care of what I needed and more. I will return for sure!!
"I came here after so many awful experiences with my last mechanic. They were so kind to me, and always work with me to find the safest AND most economical solution. I trust them not to take advantage of me."
They are always very nice and efficient.
No complaints -- just good quality service!
Midas on 82nd St is great! They're understanding yet honest.
I was told I needed 1300.00 worth of services for my car when I only needed 562.00. they tried to scare me into accepting their services that I did not need. They had me sign a waiver and repeated multiple times how dangerous my car was to drive and I shou
All the technicians were extremely helpful and informative about my vehicle.
Over all experience was good. I was not sure when the next service is due no information was given.
"I was VERY impressed with Mr. Owens, Sales and Mr. Foster, Technician.They were both very friendly and were both knowledgeable. Besides replacing my brake pads, they drew attention to a fluid leak I had. Since it is still under warranty for 6 more months"
"Was on my way to take my son out to dinner and realized my front, driver's side coil was unseated on my Jeep from the previous weekend. Stopped at this Midas at 5:10 pm. Was assisted by the Asst. GM and mechanic, Josh. Rather than invoice me for lifting"
These guys are so nice! They don't try and make money...even tried finding ways to save me money. They are very knowledgeable and understandable. Sean is great! I saw him find a man another Midas to go to for a quick oil change and put air in his tire (vo