Work done in timely manner and chatted about job
Staff was very efficient, friendly and professional!
Went for a brake work estimate not expecting anything more but they were able to squeeze me in that day despite it being a Saturday.
I was kept up to date on the work required to be done. I received it in an email so that I can have a look at it before I approved it. Was also provided with suggestions on how to get things done in an affordable manner- rather than have everything all done at once, which I could not afford. I was able to get my vehicle running in good condition and will do additional work on the next visit.
Very profesional in terms of car care
They are always able to get my vehicle in in a timely manner and work is always completed quickly
Midas provides reliable service and does not try to sell me repairs that my vehicle does not need. I feel I can trust them.
Fantastic front counter staff member. Work completd very fast and quality was awesome.
They showed me everything step by step
Start to finish great experience. Friendly staff. Eager to help, didn't try to oversell. Explained everything in terms we understood.
Everything went well as planned. Fast accurate service.
Excellent staffs. From trouble shooting, assessment, booking of the appointment to service delivery. Good job guys!
Ross and travis are a delight to deal with will be back alot
They told me what else was needed. And what was needed to be fixed sooner rather then later. Pictures of issues were provided to assist with seeing the problems
There were aspects to the service that I did not fully understand but the explanation was made very clearly and increased my sense of confidence.
Friendly and courteous staff. Counter person was very friendly and obliging. Work was performed in very efficiently and within time promised.
Nikko’s customer service is excellent. Also staff are expert in their work and also friendly.
I got in immediately,the problem was found and fixed.
I enjoyed the pictures and inspection check sent to me.
Everything went as expected.
I came in for an oil change. My winter tires were on the wrong wheels. The staff informed me and placed the tires on the correct wheels. I would not have known otherwise
Called for an appointment in the morning and was told to come in within a few hours!!
Everything explained what needed to be replaced and the total cost. Pictures were emailed regarding what was defective. What I thought was the problem turned out to be in good shape.
The friendly employe,s and the communication ,
Friendly Service. Good communication.
They checked out the vehicle and gave me a list of problem items. I was able to select the important repairs and it matched my budget. I also had another issue with the transmission and the tech was able to direct me to a suitable company for that. I received plenty of information before, during and even after the work was complete. Made me feel safe and secure.
Good job done on my son's car...
East Kidonan pickup truck owner
Technician actually talked to me afterwards.
Keep the customer informed if the job is going to take longer, dont make promises you cant keep
I found the whole process to be friendly, efficient and professional.
Nico was very helpful and professional, honest too! Very much appreciate the service provided by Nico and the mechanics.
Vehicle ready before promised time. Suggested other repairs (replace air filters) that I knew needed to be done. Filters were installed faster than expected (parts had to be brought in).
Nico(I think that was the name) was very friendly, and personable throughout the whole process. He took the time to explain things to me, and didn't sound exasperated when I called back to change my mind about the service (a feat, in customer service, truly!!). I greatly appreciate the friendliness and help that was given by the team at Nairn Midas. Thank you!
It was very fast finish repairing and good price compare with another companies.
The man working at desk David did a great job.
the staff were friendly and informative.
Needed my car fixed for work, they booked me an appointment first thing in the morning! They were honest and worked quickly. By the afternoon I was good to go. Would absolutely go back.
I booked an appt online. Waiting for confirmation. Days later I called and they set up an appt at NAIRN location and ordered my tires. I showed up to my scheduled appt and they didn’t order my tires. So I wasted my time. I had to wait another week again for my tires to be ordered. So overall process was 3 weeks due to miscommunication. I wasn’t very thrilled. When I got there, the associate was friendly and service was good. But overall very disorganized and probably won’t be going back
Great staff and management, communicated well with pricing and servicing my truck. Gave me great insight on the issues I had and how they were going to be fixed, what was urgent and could wait. Everyone was very friendly and welcoming.
I had phoned on Monday May 8th and was told to come in on Tuesday the 8th. At 1pmWhen I got there I wasn’t in their system.No problem, they took me at shortly after one.The staff made me feel very comfortable and answered all of my questions.I was very happy with the service and will be going back in a couple of weeks to have my ac done..Kudos to all of your staff!!!
Service was quick. Everyone was helpful and explained what was wrong. Communicated well.
A fine gentleman at the till!
Always go to midas on nairn!!!
It was timely and good customer services
The front counter staff was amazing and funny . They were so busy and they took it in stride and so did I.
The work was completed in the time I was told
Front desk personnel shouldn't be grumpy for someone visiting the shop for the first time . The front desk personnel of any company depicts what the company look like in treating their clients
the time it took to get my car in to get an oil service .
This location has been very good to deal with. They treat me fairly with respect. I feel I can trust their repairs and recommendations for my vehicle.
Fast Friendly and efficient
The staff at the Nairn location especially Tom are amazing. They will keep me coming back.
Communication was very good. I was thoroughly told about the specific issues and what would be needed to fix them. I did not feel that they were trying to upsell me for extra services I don’t need.
We had mix up with appointment and midas was great about it!!!
Very good service, professional advice and communication.very efficient service
very friendly and knolegable
Friendly, good customer service, tidyness of the station,
I needed brake fluid so checked on line where to go. I drove to Midas and was greeted by the manager who was very professional. He didn’t know if he could fit me in right away so I said that I would leave the car there and he actually drove me home in his truck! That is wonderful service! Then he called to say that they repaired the car that same day. My cost was very reasonable and fair. Years earlier Midas installed new mufflers and they are still in good share with no problems encountered so far.
I’ve only taken my vehicle to Lisa’s. This time the engine blew on the car. Car was towed in
Friendly staff, affordable pricing and good communication.
The staff (?Tom) waited a few minutes extra because traffic was bad and I was running late when I dropped off the car. He called with explanations and oil change recommendations (when I had forgotten to ask about it myself). Vey polite and courteuos.
It was very easy to book an appt, the guys are very friendly and communucated exactly what i needed to know, what price it wud be etc. They are always good to me..
It was full synthetic oil change with just $79 but I paid $94 not expected, there were hidden costs which I should be known before
I was highly satisfied with my experience. I have been using this Midas location for over 6 years and they have always been helpful and prompt.
I had a bit of an emergency and they were able to fit me in same day which was amazing.
when the vehicle I drive has an issue I take it in because I trust the service and honest requirement for repair and what can wait.
It was quick, easy, and a better price than the last place I was taking my car for service.
People are great and honest
everything went very well and the staff were friendly .
due to the location - i will be using the Nairn locations againHighly satisfied all the time - they are wonderful!
friendly and efficient service.
I got very annoyed that for several days in a row, I got no phone call. I had to call for updates at the end of every day!
Great service, got us in a little earlier than our scheduled appt.Thanks
the shop did a great job of finding ,repairing the problem with my suv.
They are always up front telling me what needs to be done very kind employees
Great people. Friendly and willing to help with all my concerns as well as set me up for my next appointment.
if you know it’s going to take longer, communicate that with me. and an option to opt out of plastic seat cover, steering wheel covers used during appointment. or use paper/ environmentally friendly alternatives.
the service was awesome and the staff were very helpful. I Will bring my vehicles to Darryl @ Midas he is the best
Good service, courteous staff.
Great customer service. Honest staff that weren't trying to take advantage.
Midas needs to improve their prices. There are small autoshops that provide much cheaper services. These shops take away major portion of the market from the Midas. I decided to go to Midas this time only because of the better quality service they provide as compared to small auto shops, but after having the estimate for my repairs, I decided to go to local autoshop which did the same job at half the price quoted by midas.
Friendly staff, good work.
'45 min' took almost two hours.
Well communicating issues with my vehicle. Price was fair and extras on checking other issues done well
Personable people, that'll seal the deal with me!
Keep me in the loop of the progress of my car friendly did not ignore me better pricing for sure I would definitely keep going there for my oil changes
Darryl, is well knowledge of the business, very polite and helpful. The mechanic, Travis is gold as very good in what he's doing. He is definitely an asset to Midas company. Please keep him!!!!
My appointment was for 10 am and tech was 1.5.hr.behind.I was supposed to get a quote for another issue and never received it
I had amazing customer service from Darrell at the front counter @ Midas 750 Narin Ave. All the guys at the shop were extremely friendly. Thank you so much for your service Darrell!
Customer service very efficient and done quickly .. they took the time and explained my options
Very friendly and knowledgeable. Recommended synthetic oil which we will do on our next oil change. Showed us exactly what was done and painted our catalytic converter.
Excellent service and Friendliness
I came in unannounced with a tire emergency and the were very busy, I waited a few minutes and they took me in, solved the problem I had, and i was on the road in a short time. Very pleased with the knowledgeable explanation they gave me.
I thought the staff were very knowledgeable and friendly. I like that they took pictures and didn’t try to oversell on anything.
The muffler system in my vehicle needed repair. I brought the vehicle in for an assessment prior to having the work done. The managers Darrell and Warren from the Nairn location were very friendly and explained the work needed to fully fix and replace parts to quiet the exhaust system. They arranged the appointment for repair the within days of the assessment.
Darrell was very informative and friendly at the Midas Nairn location. As a female he made me feel comfortable in a male driven field of mechanics.
The staff notified me of two things that I needed to address.
Great service, great prices on oil changes with a lot of free visual inspections included!
I needed my yearly oil change. I booked an appointment and dropped my car off in the morning for my service. I returned after work and my car was just completed. I had delt with Darrel at the Nairn Ave location. He was very friendly and quite comical. I have an older car i dont drive much, I wasn't put down for the time span since last oil change as it was over a year.
I had my A/C compressor, spark plugs changed and an oil change. There was a problem with the compressor 5 mins. after I left the shop and they took me right back in and fixed the problem. then I left the shop again and a half hr. later a pipe broke on my muffler as I was crossing a railway track and I called them again and they took me in right away again. This crew went above and beyond to get me back on the road while they were already busy and they were friendly and courteous the whole time. I will definitely be bringing my car back here the next time I have a problem.
The friendliness and way I am treated in there.......they improved the schedule and communication problems we had last timeEstimate and price was rightJob done very well
I don’t appreciate making an appointment at 11:30am and being told during check in that they won’t even be able to start the work for a few hours. If I make an appointment I expect the work to begin at the start of the appointment. This situation caused me to spend $35 extra for taxi’s as it took 4 hours to do a wheel alignment and a general check over of the vehicle to ensure it was safe for the highway. This time frame seems excessive as well as over priced.
Always quick and thorough
We have been going to Midas for years. Never had a problem with your service
There was no sticker for my next oil change and I also didn't receive any communication regarding my inspections.
The price was in line with other places, and they kept to the estimate. The work was done in a timely fashion.
The price went up twice within the year
The owner was rude and charge service that was over price and the job was done very poor damaging the vehicle and won’t take full responsibility.
Friendly service and good communication.
I think it was a regular visit, nothing too impressive for me. Just average service but very satisfied with the service.
Fix the problem I brought the car in for.
Stopped at all the mate is this going through Winnipeg one had the time of day then I went to the one closest to my work walked in the door said my problem is is I know what that is fixed it within an hour it was an exhaust part the mechanic also took time and showed me how he weld it a new part in place very good experience
Service was fast and professional
Got appointment quickly. Serviced fast
Darrell at Nairn location is amazing to deal with and so helpful! He explains things so I understand and went above and beyond to try and locate parts for my vehicle that are on back order. We are scheduled in next week again to get it fixed thanks to Darrell!
This particular Midas location is the one that always use and I have never had any issues with the service provided.
Service was overall really good!
It was very quick and efficient.. and friendly staff
Best customer service in a whole Darrel and his guys were awesome! Saw me last minute got the job done quickly and were so nice about it and let me know about other lights that were out in my vehicle!
I’ve been going to this Midas for many years and there were some very good mechanics then that would always come and get me too show me things that needed to be fixed, to keep my eyes on. They took real good care of me. Since so many of them were either let go are they quit things changed over time. I’m not sure if the mechanics are doing as much trouble shooting and looking for any warnings of something that needs attention.
Always able to get my vehicle in and out quickly. Vey friendly
Good overview of front end
This shop does not keep with there quoted time for work. Charged me 1 hour more while my vehicle just sat inside the shop without the hood being opened. I would never go here again it?s a money grab. Beware and shop around!
"Thank you to Darrell and his team for looking after me. I took my car in because it was leaking fluid of some kind. They diagnosed the problem right away, and also found a couple of other issues that needed attention. They ordered the parts right away, "
Darryl was an excellent support staff member and communicated effectively and was down to earth. I will definitely recommend him and his location to family and friends!
"Very good work, was done in an efficient & timely manner"
I had paid for a Rad flush in 2020 since I have never had one done. My vehicle was overheating so I stopped to get my vehicle checked and I had to pay once again for a Rad flush. I was told that my Rad has never been flushed I was shown all the stuff in my
"This visit was good, Friendly, professional , And covid clean, I will go back"
"Thanks i appreciated the fast, efficient service! I have recommended you to a friend and her husband for their cars.. "
"Very pleased with the service, I would recommend Midas to all my friends . Thank you Jim Karran"
"When I make a appt. For Oil and lube I expect the front end greased and oil changed, your techs are lazy don't grease the front end at all. So I show up for a lube and your manager is to lazy to get off his chair to talk to me, says come back were on lunch"
"Excellent service , they even drove me to my job and picked me up the next day when the car was ready . I had called around for quotes and Midas was the best and most efficient for me . Special thanks to Anthony and the staff for the great service . "
"Hello, for this appointment scheduled for 12:30 pm, i had rear brakes, rotors and rear right caliper replaced and brake fluid flush. Front struct assemblies also replaced. At closing time i collected vehicle (I waited at shop all day) and noticed very spo"
"Very good ,and very polite employs. Keep up the good work. "
Went to wpg for a wedding. My brakes were making a noise. Ask them to check them. They were great and got the truck in. The quote I got was so high I had a shocked look on my face. The gentleman said he would check on a discount for me. He said could not g
Stopped by to get my tires checked after a trip from bc. Had them balanced in a midas shop in penticton but still had a vibration. They checked the entire car for free and found bad shocks on the rear. Had the shocks replaced later and even though they quo
Friendly staff and excellent service
"I went to Midas with my Dodge Nitro, which was having some trouble running. It would shudder violently while driving at around 60KM. It also had low idle, spongey brakes, and few miscellaneous small things that needed to be looked over. I was told that the"
"Staff is very polite knows how to treat customers, They also knowhow to follow the rules concerning the virus. "
"Not Serious at all :- I went there to fix something, i picked up my car with something else- They lied and said that they are open up to 5:30, i was there at 5:12, everything closed so i Called the call center and they sent someone (17:50)- Sign outside sa"
Despite being the best auto services Midas at St Anne's road keeps a good reputation for being Generous to the customers.. The guy ?SONNY? better leads the role of customer service.
The service was very good/friendly. I would definitely go back to Midas for oil changes at those prices
"They got me in that moment for an oil change. They were kind, talkative and very polite!"
i would recommend midas to my friends
Everyone was knowledgeable and helpful. I?ve already recommended others to give them a try.
"I arrived early and was greeted, my vehicle was taken in immediately and service per the out lined work order. The manger reviewed the mechanics findings. All was good much appreciated "
"On time, great service, worked hard to accommodate. The waiting room is not great but the wait isn?t that long anyway! "
Was extremely impressed with the service I had received when I came for my oil change. Will come back again!
Oil change service was very good but I was given a quote for replacing the rear bushings that was at least double to triple what other competitors quoted including another Midas shop
Everyone was professional and friendly. Very busy but was able to fit in for extra work. Thank you Will return in future.
I have come to this particular Midas only because of the amazing service! I refer them to my family and friends. I will always keep coming back.. Keep up the good work!
My Vehicle was just out of Petrol and guess how much it cost me 300+ Change of Viper Handel (I provide my own viper Handel) 75$, He calls me and asks if He will run diagnostic I say no but in the final bill, he adds diagnostic also. If you are looking for regular repair Never ever go to this shop they will lie and charge you extra than what they told you on Phone.
Had an appointment for 2:00 pm and did not leave until after closing at 5:50 pm. There were no complications to warrant the lengthly wait. I realize they were busy but one would think that's why a person makes an appointment to get your vehicle in on time
I was disappointed that they didn't have the bulbs on hand despite booking an appointment in advance. I waited for the vehicle. While the part was brought quickly by the courrier, the wrong part number was delivered, Further delaying completion of the work. Everyone was friendly and knowledgeable.
"I dropped my car off in the morning and came and got it after work. Anthony, the manager whom I dealt with, provided exceptional service. I was very happy with the work the mechanic completed. Very good experience "
All I needed was an oil change. I was in and out in a timely manner and was grateful. I'll be back when I need my next oil change.
Trevor and the guys at the Nairn location were excellent in their professionalism. I arrived unannounced and without an appointment looking for 4 new tires. They both immediately were able to provide with a few tires options and an accurate estimate. Once
"This is my first time going to Midas. I was very impressed with the service. The team there was able to get me in for a muffler repair, brake job and out of province safety quickly (same day as quote) and even paid for a rental car while the work was bei"
"I recently brought my car to Midas for an oil change. When I called to make the appointment, I was advised that the price was $34.95, or $39.95 with tire rotation. The price was in line with what I have paid during past experiences at other places so I sai"
"I came into the Nairn Midas for a oil change and they pointed out that my tie-rod end was loose, so I asked if they could replace it for me while I waited and they did it right now and I was away from there in less than 2 hours with everything done. Thank "
"Great, friendly service! That?s very important to me! Thanks!!"
"I made an appointment, and my vehicle was only taken in an hour past the appointment time. All I needed was an oil change and tire rotation. They can?t handle the easiest service jobs. You bet I won?t trust them with anything else. I sat in their little sh"
"As always, very knowledgeable and quick service. "
"the passenger seat was dirty, I guess from the service tech*s elbow. "
Honest and polite people. Service was fast .
"I have been coming to Midas on Nairn for many years, and there is a good reason for that. I have never been disappointed and have always been treated with respect, despite personnel changes over the years. This most recent visit was the same kind of awe"
The service was great and fast! Defiantly coming back again. Staff was very friendly
Thank you for the wonderful service once again.
"Had a wheel bearing done earlier in 20-19 was done fast and very nice experience,Today February 27 20-19 had a power steering hose replaced,now the technician advised me they could make a hose stronger than What Dodge makes AND a lot cheaper.Now that knowl"
Awesome knowledge and service. I will definitely bring all my service to Midas.
"Excellent service provided, as always. I keep going back to Midas Nairn for my car no matter how far the distance is from where I live. Thank you to the staff & management!"
"Alway professional, always right, always looking out for the best interest in my vehicle and super friendly. Trust them 100% "
Midas always goes the extra mile to make sure we have the best service possible.
"Mike, Andy and the team were great! My brakes were making noise, and wanted winter maintenance done. My car was checked and Mike provided an estimate for the work. Rear brakes needed to be done as the pads were at 20%. Everything was explained to me and no"
"The person at the front was honest about what the technicians found. Gave me my options and pricing. Not pushy, "
I was expecting a free OIL CHANGE ? ? ?
Very happy with the service. Explained everything to me , very helpful & knowledgeable
Received great service and knowledge from Mike and the techs. I?ll be bringing my vehicle back to them for further work and service.
The staff are friendly and helpful.
"Always friendly, informative and polite, super fast"
Always a great experience. I am advised of issues and everything is explained to me. I will continue to go there for any repairs.
I?ll always keep going back even if I moved to a different work location . Highly recommend. I even brought my daughter?s car here.
"Did a good job. Oil change, removed winter wheels and put on summer wheels."
"I have been bringing my vehicles to the Winnipeg Nairn Midas for many years. Are they a little expensive? Perhaps...but they do great work and their customer service is exceptional! I have always found them to be fair, honest and pleasant. Managers and"
"Friendly service. But was very disappiinted the oil level was over the max line and oil spills werent wiped up in the engine bay. Its expected a little be on the cap, not alot that i had to clean myself and drips on the cooling fan and air intake plastics."
The service was excellent and efficient. I was kept informed during the process and the manager was extremely helpful and easy to work with. I would definitely come to Midas again should there be a need to.Thank you.
"The service I received, was excellent. The workers took the time to answer any questions I asked and provided me with valuable information. Thank you. "
As always it was a great experience taking my vehicle in. Service is top notch and very friendly.
" You guys were awesome! I appreciated the friendliness, the quick repair, I was treated fairly and honestly. I would definitely recommend your store and will certainly be back when in need again. Thank U "
Did a great fix promptly.
"Lost my main mechanic, Kevin / ***.Mng./ New guy very confused, not customer oriented. Called couldn't tell me about when or what was happening with the car, very frustrating. Will give one more chance before locating another service centre. Hard after 20 "
Either the rim plate was not put back on properly or it was not put back on at all. I copmplained it to reception guy on Nov 6th 2017 at 4:30 pm and he said ?I DON?T CARE?. Please have my rim plate put back on or I am escalating this to other media?s and c
"I have been coming to this Midas location for many years, and there is a reason for that! They offer great customer service, great work and always take time to explain without being impatient or patronizing. Managers and mechanics always go above and bey"
Top notch service. Kevin has been looking after me ever since he was on Henderson. I trust his opinion on all my concerns. Very satisfied with Midas looking after my concerns.
"professional, on time!! & work done promptly"
"I first moved to wpg a year ago,I was told that MIDAS was a good place, I decided to take in my vehicle and MIDAS assured me what needed to be fixed and how much it would cost, ever since I had service I feel more safe driving my vehicle around.Thank you M"
was done fast and was able to get in right away
"They fixed what needed to fixed and advised on what can wait. Very impressive, would recommend them to everyone. "
I have been customer of the Midas on Pembina at Grant for many years and was concerned about leaving the personal care and attention I have always received from Mike and his team. Then I met Nathan and the Nairn Avenue Team.Nathan ensured he was fully ve
"I was able to book my van in asap, issues were detected and resolved. The staff were courteous and friendly "
"From the first time I went to Midas almost 20 years ago, I felt respected and like I could trust them. I have never had a bad experience there. This last time I went, they did everything they could to help me save money without compromising safety or the q"
"I have been coming to this Midas location for many years. In every instance, I have been treated with courtesy and respect and have never felt that I was being patronized (unlike some shops that I have been to). They have been honest and fair, and they h"
"I have been a customer at Midas for over 10 years. Since the beginning, I have consistently gotten great service and expert advice I can trust all the while being treated with respect by the friendly staff."
My car was clean inside and out before it had a simple oil change at Midas on regentHe got into it on there parking lot and went for a drive through every puddle of warer and mud he could find.10 minutes later he arrives back to the parking lot and pulls
not sure of her name but the lady that has served me the last 2 times i .was not a people person. will not deal with midas again as long as she is behind the desk. the guy that was behind the desk when i went was a great help. my boy friend also feels the