The professionalism by all and the frequent updates about my vehicle.
I liked how the technician kept me informed and educated me on what was wrong with my vehicle. Everyone had smiles on their faces and I felt very comfortable with the staff. I felt the trust.
Great customer service, always willing to help me out with my questions.
Oil change took less than an hour
Great customer service in a timely fashion, also good communication!!!
Staff is friendly, accommodating, mechanics explain clearly, just a pleasant experience each time.
Professional and courteous staff. Front office manager was polite and responsive to my needs for service. Customer service is important more than ever these days and to see it is appreciated.
I was able to get same day service even arriving in the afternoon. The service is amazing and friendly, and I know I’m getting professional, fair and accurate handling of my car every time. I’m always carefully informed.
The manager was polite and courteous. He took the time to educate me on windshield wipers. He made me feel like my service was appreciated, thanked me and bid me a good day.
Best service around. I get top quality service every time.
I didn't have the right coupon for my service but the associate provided one for me.
From the time I called and asked if it was a good day and time to bring my vehicle in for my particular issues to the time I Came back to pick up my vehicle and drove off the property
I am highly satisfied because of the pricing for my oil change and the timely fashion that it was completed
Transparency on pricing and professionalism of the staff.
I especially liked that the tech showed me the issue with my vehicle. This became a learning experience as well.
I received outstanding customer service and servicing of my vehicle by Midas. I will most definitely recommend Midas to family and friends.
All there were extremely friendly, informative and interested in my seeing what they were doing, what needed fixing; going the extra mile to satisfy me; and they gave me exchange in abundance service. I totally trust them.
GOOD LOCATION, GOOD PRICE
Tony and his crew always makes me feel comfortable getting my vehicle serviced in a trustworthy environment.
I am a fan of Midas. They have taken care of my vehicles for over 20 years. I have yet to be disappointed with anything they have doen thus far.
Ivan was very prompt and explained everything in detail. Car was even ready before the specified time
The only complaint I had was with the parking lot being so uneven and finding the entrest .
The staff is always pleasant. I met Ivan for the first time and he was great. And Mike, always make sure my car is safe for me to drive.
Ivan and Carrie explained what was needed, when my car would be ready in a timely professional manner.
Everybody was very friendly and they explained all the work that was being done to the vehicle and it didn't take as long as I thought it would
Great customer service. Been loyal customer at this location for more than 20 years.
Outstanding Customer service.
They explain everything clearly and the work is always done right and in a timely manner also the staff are very friendly
The staff is always friendly and always make sure you know what’s going on with your vehicle. I can’t ask for a better place. Thanks to the staff.
After reading the flyer I got in the mail, I called in make an appointment and was told that I could not, I'd just have to bring the vehicle in and wait. I also asked what the price would be for a full synthetic oit change and was told a figure different from what I was offered when I got to the store. I was not pleased.
Customer service was awesome
I am always treated with the utmost respect.
Friendliness and professionalism of staff.
I’ve been going to this Midas for at least 15 yrs for different vehicles I’ve owned and has never had a problem. The Management and staff are friendly and knowledgeable about the vehicles I’ve allowed them to service.
Lavonne's Great Experience at Midas!
Staff was very professional and serviced my vehicle in a speedy time. I would recommend Midas to family and friends.
This particular Midas (Malcolm Rd, Clinton, Md) has been servicing my vehicle for more than 10 years and I have been very pleased with the service.
Never have any problems and everyone is good.
They were very fast in doing oil change. I am very satisfied with the time it took. Other locations I have sat for 4 hours. It took them 45 minutes.
The staff at Midas is always professional, show a caring attitude. They also make recommendations for things that they see that could need attention in the near feature.
called when car was ready for pick up.
Carrie is always great and funny. The techs are very nice too.
The staff at Midas was very professional and I received 100% customer service. I would recommend friends and family to bring their vehicle for maintenance to Midas. thank you.
I for got to use my coupon since my bill was 900.00 dollars could have saved 30.00 dollars. Does midas offer military discounts?
Quick friendly service . Accurate diagnosis and no unnecessary service.
I was highly satisfied because I received an explanation of what could be wrong with my vehicle and other possibilities, also I received explanation of other issues my vehicle has. They did not try to take advantage of me by telling me that I needed to get more services done at that time in order to get more money and because of that, I would definitely return to this one again.
The trouble they had getting a bolt loose for a thermostat it took them awhile. Also the only thing that I did not like was them replacing the factory hose clamps with worm clamps, now have to keep checking antifreeze
Good customer service as always.
I’ve been coming here for years and they always take great care of me and my vehicles. They do great work and have excellent customer service.
The price increase and you have to ask for tire rotation, but not in the past.
Clean,atmosphere very good,
Midas is where I go for service for than 20 years. . It has been my go to. If I didn’t go to the dealer, I went to Midas. The service is more than adequate and the people are pleasant.
Very friendly, great customer service. Been going there for over 5 years. Never an issue
I feel They are honest in their prices
The staff thoroughly explains the service and cost without trying to add unnecessary services/parts. I appreciate the transparency.
The communication is Stella. The service is great.
From start with Carrie to speaking with Tony explaining what’s needed on my car and what was completed. Very friendly and professional . That’s why I continue to come back!!!
The service was provided and explained in an extremely good way. The technician was very professional and courteous.
Friendliness and professionalism of the staff. The work that was performed at a reasonable cost.
As normal, the staff is very polite and make you feel welcome for giving them your business.
I have dealt with this Midas for years never had a problem. The staff is always courteous, polite, professional and approachable. I like that. They are a wonderful staff.All around great,
I love the personal touch. While I was still parking, Mr. Grimms pulled up my record and checked me in. My vehicle was in the bay w/in five minutes of my arrival. My oil change was completed in less than 30 minutes. I trust my Midas dealer.
Are the best they've taken care of all of my vehicles I would highly recommend them to anyone and will continue to go myself
The check in was simple and the service was fast.
Good customer service, the owner Tony is great, and he have great employees.
Skilled knowledgeable friend professional staff
I have been to this Midas a couple of times and the professionalism and service has always been on target. Thanks to Mr. Tony and crew.
Honest people and dose great work as well as highly professional.
My family have been going to this Midas for years and they have always been a blessing. I needed a starter replaced on short notice, I called and was given a fair price and, the Clinton MD Team worked with me and was able to have a swift turn around.
everything , very friendly and supportive
Clinton Midas has given me great service for over 25 years. They always offer the most economical ways for repairs and suggest ways to do repairs so they fit within your budget.
The service is always great and my vehicle was fixed same day.
Great customer service from the young lady at the front also the guy who sits in the back was very helpful with letting me know what to do about the issue and was having with my car , also the wait was not long I was in and out in no time
The problem I encountered was my fault but the service people even helped with that issue and were very patient and understanding
Staff explained repair needs thoroughly and repair service was efficient
I have bringing all my vehicles to the particular location for a long time and I appreciate the professional service that's always provided.
The professionalism of technician got right to fixing the problem
Great service and deceit prices
"I went to get my truck checked for check engine light came on. My truck had a misfire, so I had them change spark plugs and ignition coil. Work was good the price is way to high the parts where doubled the price."
Everything went well regarding the repair of my vehicle.
Yes I would you guys did one heck of a job on my car I tell other people about your work
The people here are very professional and efficient. Even with one of their techs calling out sick they were able to replace my all 4 rotors and brake pads in 3 hours. I will definitely keep them in mind for ant services needed in the future.
I got what I needed and the service was prompt. I appreciate that on a cold day.
Always great service and professional with the knowledge of the problem. Will continue to come for my service needs
Excellent service, In and out in less than 30 mins
Friendly listen to the customer and gave sound advice
My family uses this shop. The shop helped me with a problem the Bowie Hyundai dealership said was going to cost me hundreds of dollars to fix.
Midas in Clinton, MD always provides excellent service.
My service at Midas was good! Never expect anything less
had a problem with a tire I kept going down valve stem was replaced they could not find anything wrong with a tire found out it was the rim add Tire switched out
Work on my vehicles was not completed here due to high estimate presented. Was done at Midas.
My vehicle sounds and rides much better after the repairs. Thanks!
Everything was fantastic! Service and price were spot on.
Great customer service. Quick exhaust tip installation.
Went Midas in Clinton md on 6/10/20 to just get a oil change. They let me know that I had a radiator leak. Mind you it wasn?t leaking prior to coming there. Not an hour after I got home from Midas in Clinton md my radiator goes on my Cadillac CTS. I call M
A great job as always with Midas of Clinton.
These guys are very fast!
Quan was professional polite and on pointCustomer service was outstanding being a business owner myself.
No line, professional service and customer service.
Great service I was very pleased.
Always good service. Made sure everything was good with my car before I left the store.
Midas explained all repairs in detail before I allowed work to be done..
I was given an honest opinion of items that needed to be repair. I ok'ed the work and very please with the performance of the vehicle.
Friendly people in and out .
Great service! They always take great care of myVehicles in past.
I have been patronizing the Clinton Midas for over 25 years. Their service is A1. They are my first stop when something is wrong with my vehicles.
"My Toyota always get's well taken care of, at the clinton midas shop. Thanks"
Your Technicians always give me 100% good service.
"The Clinton Midas shop took care of my Civic, I had no doubt that they would. My family and I have been satisfied customers for years. Thanks Midas "
Excellent Customer Service
Ther service is great. very good customer service. all the mechanics are very nice and respectful and honest
There are 3 different Midas locations I go to for my car care. And the one on Malcom is my very best. They are always so informative regarding my vehicle and very friendly!
Wife took the car to get front struts replaced the service there was excellent and they kept her informed every step of the way what they were doing
Very good and courteousI was very satisfied with the ServiceI will return thank you
My family and I have been Midas customers for at least 30 or more years. We have always received great customer service at the Clinton Md. shop. We appreciate the help that we continue to receive. Thanks Midas
The service was great from the time I entered the establishment
Everything went as planned with little or no wait. The price seemed more than a bit high with NO coupons etc.
I have been coming here for years for brakes and have been impressed with the professionalism and friendly atmosphere here. The team stands by their work and I am very pleased.
Always great work and service at this location
Been going here for a while. They get you in and out and you can watch them work.
I had a hard time getting the strut bolt loose and so did they after several attempts they finally got it. They even checked the other strut. All was fine I am very pleased with there customer service.
Took car there for an oil change. After the oil change drove car home I noticed the hood was closing right. After further inspection it appears the tech closed the hood with something on the engine and broke the hood hinge. After calling the tech/rep they
They were very helpful and considerate. I basically thought I needed brakes but they took everything apart showed and assured me that it was probably a piece of medal or something making the noise I heard and said the the type of car that I have usually does that.
Midas always gives excellent customer service!
"Ms. Edie was so helpful, professional and just gave superb customer service. I have been a customer for 20 or more years and I continue to receive excellent service from the Clinton location. Hats off to you Edie, you are a star!!!"
"I came these location for oil change the first time the all crew member very friendly and professional , their price very affordable too, they advice me to get a Tips about my car i am pleased about their services and Keep coming back for my routine oil ch"
Service is excellent but the diagnosis is incorrect. I was told I needed struts when I needed a wheel bearing.
"I am very not happy with this shop!!! After being in the shop 12/03/2018 and spending $675.38 I ask if there were any other services need to be done, they gave me the list.I came in January cause the engine check light was on and they charge me for a senso"
The service and time spent was great. I was informed of parts and services needed. The oil change special provided was very affordable.
"I been getting my oil change at this location for a year now , I am very pleased with the service, Melvin is very professional, and brings to my attention about other repairs that may be necessary "
Was done in less that an hour
Replaced tension pulley and replaced belt. Checked fluid levels..
I was pleasantly surprised they were able to schedule me a same day oil change / tire rotation appointment and how quickly the service was completed. Will consider using again (it's not a shop that I travel by so I'd have to go out of my way to use it...bu
"I cannot thank the team at the Clinton store for giving brakes back on my old Jeep for the first time in 5 years.... I have been partnered to this shop since the 90's. I have always trusted Midas to do honest work at a fair $$$$, again thanks , CM inv# 016"
Fast, great customer service, honest mechanics
"On Sept. 5, 20018, I visited Midas in Clinton MD. When I got there at 7:00 for my appt. they were open and ready to go. Everyone was courteous and professional. They performed checks on my car I didn?t know they did. That was a good thing. I was told "
Requested an appointment on 8/10/18 as of 8/11/18 still waiting to hear back from Midas.
Good comprehensive inspection of additional work that needs addressing.
"Best service received, no comparison."
My experiences with this store is completely positive. Have brought in multiple vehicles and never felt pressure to purchase anything. They are upfront with the work needed and honest with the pricing. Great place!
Very good and professional
midas workers was very efficient and quick.they told what i needed to have done in the near future to keep my automobile running at its top performance.the head mechanic is always very kind and about his job.midas an excellent job.thanks again.
The staff is polite and professional which I appreciate very much. They provided the service I requested for a reasonable price and gave me recommendations for my vehicle?s maintenance. I will definitely return to this shop.
"I always have great service from Clinton, Midas. They explain everything to me in language I can understand."
very informative showed what was wrong and let me make decision to repair or not. reasonable prices.
This is my second visit at this location and I am extremely pleased . From the customer service to the informative staff to the professional service everything is done at high level of quality. Staff do a great job at making sure you are aware of everythin
The staff members that worked the front desk inside the store went above and beyond their duties.
Oil change and tire rotation.....They got me in and out in under two hours.
"Was told by employees that I would have an hour 2 hour wait, after waiting the ladder (2 hours) was then again told that I had been bumped because they were pre-approved for work was not explained what that meant but would have to wait another 45 minutes t"
I was in and out within 30 minutes I always come here for my tires and oil changes and never had any problems .
honored warranty, fast service
I would not recommend. I took my car for service paid $2300.00 got my car back and something else was wrong with it. 2 days later I traded my paid off car for a used car now I have a note I didn't have and lost my money.
"I have been a Midas customer for 27 years. They are taking very good care of my new/ used Civic. The staff at the Midas in Clinton Md are pleasant to do business with, and they are honest and very helpful. My family and I are lifetime customers of Mida"
I am always happy with the service from the Midas shop in Clinton Md. I have been a Midas customer for 27 years. They are taking very good care of my new/used Civic. I would recommend this Midas shop to all of the people that I know.
As always I received excellent care at the Midas in Clinton Md. I have been a loyal Midas customer for the past 27 years. They are taking very good care of my new/ used Honda Civic.
I drive for UBER and I have been getting all my work done on my car by Midas. They do just as good a job as the dealer and for much less the cost.
Midas employees do awesome work this is the only place I go too. Everyone is very friendly
I've been coming to the Clinton locaton to have work done on my cars for the last 11 years. I can not say enough about the customer service and the quality of work that is provided. Tony you and your team are Awesome! Thank you!
Very curious and quick service.
Midas was fast and worked with me on pricing. Will visit again
Good service and good people. Very pleased with the interaction.
Excellent service and great staff
I've been to this shop several times over the past couple years and every time the service is slow with or without an appointment. The excuse is always that they are short staffed which is unacceptable. Tonight I came in at 40 minutes before close and was
Great service and even greater mechanics/technicians.
"If you enjoy wonderful customer service, this is the place to go. The entire staff is very professional and courteous. The entire staff are trained and experienced professionals. "
Excellent and courteous service Great customer service and very professional
"Have been coming to this Midas for over 20 year and have 3 generations that come here, because we know they are honest and stand behind their work."
I have been a satisfied customer for a few years. I recommend their services without hesitation.
"I took my car to Midas on Malcolm RD in Clinton, MD for Oil change and tire rotation. The Technician stated that I had a nail in booth back tires, therefore he saw no need to rotate my tires. I latter took my car to a local service station to get my tir"
"I took my car to Midas on Malcolm RD in Clinton, MD for Oil change and tire rotation. The Technician stated that I had a nail in booth back tires, therefore he saw no need to rotate my tires. I latter took my car to a local service station to get my tir"
I can only speak for this Midas. They tell you the truth about your vehicle problems. My family bring their cars here for service. there are certain people there who really make a difference. They are my special people in the shop. I love them
I took my car into the dealership for a recall when they where finished and pulled it out they told me that my right tie rod ball joint was busted. I took into Midas who does all my work and they put it on the left and showed me that there was nothing wro
"Identified and repaired sticking accelerator on my ""93 300ZX"" The service was excellent and performed in a professional manner. This is why I return to this Midas Shop for routine service.Donnie J."
"Oil Change, good service, good timing, priced right."
"Good work, quick service, priced right."
"I have brought all of my family cars here for service for several years. All of our cars were new with warranties and probablly should have been serviced by the dealers. However,after the courtesy and service I received on my first visit, I knew this was m"
"I went to a shop around the corner and was told a oil change would take approximately 1.45 to 2hrs. I left and went to Midas and there was no wait, my oil * filter changed and tires rotated. I was out in 43min total. Thank you very much."