Tech got me in early and finished quickly and at fair price
Good price and fast service
They were very friendly and were happy to answer all of my calls and questions. Additionally even when I declined a service the associate still urged me to get the service done even though I wouldn’t be doing it with them.
Thorough check of the car . Found a battery leak . Helped me check tires for correct pressure. Everyone was friendly and very kind!
They examined the car within 30 minutes and were able complete the muffler replacement by the next day.
Cory was very helpful in the phone, with diagnostics, and in keeping the shop open late for me.
Overall very satisfied with my experience. I will be back!
Very professional, was in and out on time, enjoyed my experience, will be back, and tell people to go there
Amazing customer service, didn’t upsell unnecessary services like I’ve had at other shops. Very knowledgeable and earnest staff. Car rides great now and I will definitely be coming back.
The technician was thorough and explained the issue with my car well. He provided a detail breakdown of what needed to be done and what could wait. The job was done well and I can notice a positive difference in my car.
Friendly workers, ease of explanation, I could tell they were honest and forthcoming about everything with my vehicle.
I took my car to have an issue diagnosed. Not only was the issue identified, but a complete inspection of the car was done. I was given options to fix the main issue and other details observed
All four individuals were extremely personable and friendly. They demonstrated enthusiasm regarding repairing all the issues on my car. Andrew was extremely helpful by escorting me to the car while it was still on the lift to show me using a flashlight the areas that needed addressing. I haven’t experienced friendly yet skilled service like this in many many years.
Guys were easy to speak with about auto issues - seemed interested in hearing people out - no rushing. Were accurate on pick up time.Pricing seemed very fair!
Be faster. If other businesses can do it in 15-20 minutes, I don’t understand how Midas took 1 hour and 15 minutes if they took my car in right away.
The mechanic was upfront and honest with the repairs and recommendations. The customer service was excellent!
I was cutting close with time since I had just gotten off of work but the staff was able to quickly get me in and complete my oil change.
Top-notch service at Lake Orion MidasI recently had a great experience at Lake Orion Midas. They were upfront about the costs and even applied a coupon without me having to ask, which was a nice surprise! The service was quick and efficient, and I left feeling confident that my car was in good hands. I highly recommend this Midas location to anyone in the area.
Clean, friendly, knowledgeable
Team did a nice job explaining the issue with my exhaust system. Once into the project they gave me an option and explained that welding a sleeve is the best way to fix. All turned out well.
They are very Knowledgeable!
Quick and professional diagnosis. Provided accurate estimate. Communicated the status along the process. Fixed the vehicle within reasonable time and price. Will be coming again.
The service, pricing, intake all of it was excellent. The guy at the desk was knowledgeable and helpful. The work was done with excellence. The facility was super clean.
Made my appointment with James over the phone with ease…Went in the next day..drop off was quick, he kept me updated on my vehicle while I waited in the lobby. James was wonderful and extremely friendly!! Thank you! 😊
James at the front was GREAT - Very Personable and was super easy to discuss things with. The other 2 mechanics that came into the front office were super nice and helpful as well!
I was told the oil change would only be 40 minutes. I actually came out of my way to get it done because a friend recommended me. I was told that they were open and free and would get to work on time and was an hour late for work.
Manager and staff friendliness and expertise. Ability to perform complex engine repairs.
Knowledge and experience of the staff
Everyone was super friendly, from my phone call, till the end of my service! They even took me back and showed me a few things about my new to me truck!! I had fantastic service and will bringing my baby girl back for services!! Thank you guys!!
Was told a price for what I needed done and that's what I was charged, no hidden fees.
James and his crew are very courteous and always eager to help me when I walk in. They provide honest answers good or bad news and the workmanship is excellent.
Good service. Detailed explanation.
I have no problem with companies making money on a service. However $1400 for brakes and rotors is OUTRAGEOUS. We where quoted 2 hours per axle for brakes and rotors. I did it myself in a garage with a hand jack and tire iron in less than that for the whole car. Secondly the driver side was MISSING. A caliper bolt. So either 1. The technician missed it during the inspection. Or 2. Failed to note it letting a mom with 2 kids drive out without knowing it.
Cost a little more than quoted and took a little longer than expected.
James understood my issue with my vehicle and explained to me the process necessary to remedy the issue. He was honest with the price and honest with the amount of time it would take
The associates were friendly and communicated well. Scheduling online was simple and efficient. Finally, the price was fair. I plan on returning to Midas and will recommend your location.
They were very friendly from the start when we called to see if they could take us in or if we had to make an appointment. But I'm with the time frame of when they were going to be done and the pricing was great! Definitely will be
Manager James at the Lake Orion location was very friendly and helpful! I will definitely be returning for future service on my vehicle.
The crew kept me up to date on everything that was need for my vehicles. The price for the work done was fair. And I was over all satisfied with my experience
James was very knowledgeable of my issue and provided reassurance that I was making the right choice to resolve my issue. The whole team there really seem to care about resolving my issue.
I noticed after leaving that they did not refill my wiper fluid, which was part of the services requested and paid for by my corporate fleet company.
I made an appointment to have my exhaust system inspected, brought my car in, it was inspected and I was given a price for a complete exhaust system replacement. I was then informed the inspection was $35! This was never communicated to me prior to this time either when I called or when I arrived. Pretty shady business practice if you ask me, which is why I will not be doing any future business with Midas. On top of that, a good part of the inspection was of my brakes,tires, and suspension which I just had done at the dealership for free with my oil change!!! Overall, not a good experience.
The crew was fabulous. Everyone was so kind, professional and efficient.
The personnel were very friendly and engaging with me. I felt a high level of care when I dropped my car off and picked it up!
Very nice people and everything was just fine and on time.
Everyone was incredibly friendly, knowledgeable and helpful throughout the process.
I CALLED AND WAS GIVEN A TIME TO BRING THE CAR IN. THEY WERE READY FOR ME AND PERFORMED THE SERVICE QUICKLY WITH NO DRAMA.
Friendly, professional, honest. This was an unexpected good experience.
I did not make appointment but the guys took my vehicle in immediately & were very friendly & professional.
Manager is top notch. Great communicator and very friendly.
The whole process of getting oilChanges on 2 vehicles went perfectly.
Communication, service, and all recommendations were clear. Did not try to sell me something I did not need. Excellent and will recommend.
Everyone at this location was so friendly, super nice and helpful. I like how they take pictures and do a thorough inspection. A special shout out to James, he went above and beyond! Gave me advice about the brakes (my son wanted larger ones put on). I definitely will be back for the brake replacement and future oil changes!! Highly recommend this location! Keep up the great work!!
Great service and technicians
Repairs were done right and ready when promised
Everyone goes above and beyond here. The service to my car has always been great. I am a repeat customer because your customer service and ability to deliver on what you promise to do is exemplary.
The man at the front desk is extremely friendly and has been my associate the last few times I got oil changed at this location. Very transparent and we got to talk off topic a bit. Nice store that seems transparent and provides advice on your vehicle
James and andrew were amazing. I am a new fleet customer at this location. They fixed my tow truck, and it needed alot of work too. Great communication, fair pricing and it runs like its brand new now. This team knows what they are doing and i will only bring my fleet here from now on
Associate was highly professional, communicated well and service was prompt. Well done!
I was notified that my Jeep had multiple issues and i shouldn’t leave the location as the vehicle sits. I was not furnished the brake pads that they claimed were wearing fast? Not sure how the vehicle has breaks that were out quicker than another one? I asked them to furnish the brake pads once I came back, but they said they threw them out. The labor rates were more than the parts. I’ve already reached out to social media in the Lake Orion area to notify people not to use mitis Lake Orion.
Friendly and fast service.
Felt pressured to get brakes done.
The service was fantastic and so was James.
James went above and beyond in providing excellent customer service.
It was great all around! The staff was on top of it and very welcoming! The oil change I received was amazing and they checked the whole car out, and rotated the tires all at a reasonable rate! I am definitely coming back! Thank you!
Work was done in a timely matter. The guys went above and beyond and fixed something that was not even something I came in for! A+ service
I felt that I could intrust them with my car and know I was in good hands of good people. I waited for my car because I didn't have someone to drop me off or pick me up. It was wonderful to see everyone who came in for service was treated like family.
Good service and honest price
Friendly and not up selling!
"Scheduling was easy, problem was taken care of quickly!"
overpriced con artist...stay away.
"DO NOT GO HERE!!!! I like to support local businesses. But, when they are dishonest and take advantage of customers - they no longer will get my business. Really unfortunate. Not a great way to run a business. "
Was able to get in right away to get an oil change and rotate tires. Everyone was very friendly and efficient. My van was returned to me very clean. Thanks for the great service.
"The store manager and mechanic, Kaitlin and Dean, provided me with in depth information about a Town and Country I was possibly going to buy from a Used Car Dealer. Not only did they take the time to explain all necessary repairs, but they proved to be ho"
Friend took his car in for spark plug change. Friend got his car back and it was making a knocking noise by the valve cover. Was told the engine was bad. Looked the car over and the plugs weren?t even changed. Still had old plugs in the car. Brakes were sq
"As a first time customer I find the staff to be very friendly, knowledgeable and the price is comfortable. "
"Walked in before lunch needing to have my front shocks replaced. Walked down the street for lunch. By the time I walked back, the service was complete. "
The car is again running great- Passenger front wheel bearing replaced. - Both hood struts replaced. - LOF completed.
Their service was fast and cost of the oil change with coupon was fair deal.
This Lake ORION Midas shop always delivers for me and my familys vehicles. They go way beyond what is expected.
This friendly place changed my oil and my car was ready for pick up when I asked for it.
Ian, the technician, did a great job on this repair. Once everything is completed he gave me a full rundown on everything that was done plus, clued me in on what to watch for and how to run the air conditioner properly year round. This will hopefully see Ivan future repair costs.
Buying an older car you expect some repair bills. The struts replaced in the car ride significantly better. Resonator was rotted out and that was replaced as well.
Always do a good job. Ive yet to be surprised.
The staff was friendly. My car was ready at the time promised. They preformed the requested work and advised what would be needed in the next few months. They did not pressure me to buy the extras but enlightened me as to what would be most beneficial f
Thank-You for a GREAT JOB!!!!Special recognition to : Dave Millbauer - Shop Manager Dean - Mechanic Ian - MechanicAll Three-(3) provided
Went in for oil change and the guy made me take the cap off myself. Didn?t tell me tire rotation was 35$. The guy at the desk is super rude. Taking business somewhere else
The guy at the desk who I believe is the new manager is a rude *******!! Will never come back. Very sad because I use to only use this place
Was surprised about the depth of the issues confirmed. Location was diligent about making sure the repair was done correctly and within a reasonable timeframe. Works like a champ again.
good service always. thorough checking of fluid levels,periodic maintenance recommendations.
L-O-F COMPLETED ON A TIMELY BASIS AND COMPLETED SATISFACTORILY
I came in because I was having problems with my breaks. They replaced the front breaks and not even 2 weeks later my back breaks were being replaced (at another shop) I specifically asked if my back breaks were ok. I felt like I wasn?t being told everythin
"Dave and his techs did a first rate job on replacing 4 tires, realigning the caster and camber, balancing the wheels, changing the oil and filters and prepping the Lexus for our drive to Orlando. Nothing but accolades to Dave and his team."
No worries and additional work found that needs attention that I would not have found myself.
"took my gmc in for synthetic oil change, was told p/s lines were leaking, (have owned vehicle for 14 years and never had to add p/s fluid) next day power steering was making noise and of course was low. coincidence?? I hope so! took in to get p/s lines re"
always good service but managers change too often!
A little pricey. Took car to another mechanic who did the work for half the price.
This Midas has changed and not for the better. Took a vehicle in and they said it just needed brakes and tires. However after they did the work and we went to pick up the vehicle then they told us there was front end work needed that would ruin the tired.
We had an appointment. Upon arrival we were told you were running more than an hour behind. We opted to come back as thankfully our schedule allowed us to this day. Tires weren't rotated. They always used to be with an oil change. No one even offered.
"I have been going to this shop for years and have had great experience with them. Fair prices, short waits, quality work, etc. I went in recntly for brake inspection, tune-up, and to check tires. Dave at this store tried to tell me I needed new lug nuts fo"
No issues after the repair. New Manager is a mystery, though. I havent figured him out yet.
wont be going back there. what a disappointment with my experience. no wonder why they have such a management turn over.....
always good service. give advice on periodic maintenance.
"A few months ago I was so happy with the competent service delivered by caring and friendly staff, I sent my son over with his car today. He received great exhaust system repair at very competitive prices. Would highly recommend Bill Lyons and his team. T"
"I expected much quicker service considering I made an appointment and only needed my oil changed and tires rotated. Live and learn, I'll be going back to the Quaker State Quick Oil change store down the street. I have never waited more than 20 minutes ther"
Another nice job. Thank you.
"Changed the front and back brakes on my jeep, saved me a lot of money compared to what the dealership was trying to charge me. Didn't take long to get everything fixed and the staff was excellent! "
"Replaced front brakes on my car, made the process quick and cheap apposed to the dealership saying I needed front and back fixed. They checked my car when I brought it to midas and only needed front brakes changed, saving me tons of money!"
"I took our car into your store because I was informed that the ""check engine light"" was due to a defective catalytic converter. Your manager confirmed it when he performed a diagnostic check. I agreed to proceed based on his recommendation. After the conve"
It's once again blowing cold.
always excellent,honest service!
I'm still disappointed that the serpentine belt which is the third one still squeals when cold. Belt tensioner didn't seem to do much at all. Overall I have over $750 invested in this repair and from what I can gather I got a squeaky the serpentine belt out of it.
Faulty serpentine belt installed. Squeal all the time when cold and beyond.
excellent service always!
Lake Orion Midas has always done right by us and at a fair price. Theyve helped to keep this car running strong. If only they could fix rust...
As always, great service was done!
Great staff to work with, they deliver what is promised.
always excellent service. Alex handles customers very professionally! been using Midas for years.
I have been taking my cars there for brake and muffler service for years, they're always professional and accommodating.
very busy but always honest!
midas in lake orion is honest and fair. they have serviced 7 of my cars and always do a good job, unlike dealerships that charge ridiculous prices!
Had the brakes replaced; then there was a noise from the rear brakes. Turns out there was something rubbing against the brake rotor on the right rear. Midas fixed it free of charge.
Based on past good experiences with this store I went to have a flex flange repaired. The prie was $600 * saying that he had to replace the catalytic converter to do the fix. I found a flex flange online for $36 bucks. I contacted him again to install ju