Requested service consistent with advertised promotion of $39.99, billed $49.99 for complete oil change, with shop cost and labor billed $60.49. I believe I was overcharged $10 when promo said $39.99.
performed all details of my order
Wonderful staff with strong customer service qualities.
Went in for a $39.99 oil change special that you were offering . Didn't receive it. Ended up charging me almost double
Nick the general Manger wad amazing. Very professional and help me every step of the way.
Over priced, 600$ for rear brake job. I complained and he took 50$ off like he was doing me a favor. Then the parts they put on were literally the cheaper pads bought from advance auto parts and basic rotors. For that much money I should of had the best parts put on in my opinion. Definitely felt ripped off
The manager, John, was very friendly and patient explaining to me what I needed done to my vehicle and never talked down to me while explaining. Clearly explained my options to me and let me decide for myself what to do. The waiting area was clean, as was the bathroom, that was a nice change from other repair facilities I've gone to in the past. As long as John is manager here, I will be back and refer to all my friends.
Great customer service and helped me very quickly
Great customer service from T.J.. I've know him for years now. Always takes great care of me and my family. I'll continue to take my business to T.J.
T J was a great customer service employee very good attitude and very good at his customer service
I liked the friendliness of the shop manager John. And got my vehicle back the same day.
I was able to drop my car off and have it serviced without any issues.
My car had a check engine light which the dealer would not diagnosis for one week. Midas took me in, diagnosed, and repaired my car within two hours. We got a ride back to our home to wait for the work to be completed. I will be back.
Seth was beyond helpful and kind! Really made me feel like family and comfortable while I was there with my autistic toddler. I have already spread word about their amazing service and customer service and will be back for future repairs because of Seth and his team!
Friendly people, fast service. I will be back for other needs
I want to start today. I feel the prices where were on the high side. Although for the convenience and the speed in which they do their service. I'm willing to pay out a little bit but this was a little bit overcharged
Dure casi tres horas por un cambio de aceite
The manager(?) insisted that 5w20 is extensively ONLY full synthetic. If it weren't for the Toy's for Tot's $10 special, I wouldn't have had my oil done there. I was quoted just under $1200 for ceramic brake pads (front and rear) and rotors (both). Extremely high price. I called 3 other places and all were around $750. I do not need a lifetime warranty on pads.
The new owner was very kind. They got the job done in a very timely manner. They are running a deal right now that if you bring in a toy for toys for tots, you get a 10$ oil change, and they have me really good oil. I thought that was very kind!
I was satisfied in every respect he seem to be a good person and honest and as soon as I get the money I will be back to see him again
Speed of repair. I really can't say how satisfied with the repair until I drive it a couple months to make sure that it was really fixed.
The associate was knowledgeable, helpful and communicated very well.
Jeff always makes it as easy as possible for me to drop off my van but most importantly, I trust him to give me a fair and honest price for a dependable job.
I've had other work on car in the past, and I've been very pleased they're at the top of my list for repeat visits, and recommended them to others.
Always friendly, knowlegeable and go the extra mile to make sure my vehicle is safe for the road.
This Midas location and it's owner/Manager Jeff Bosman has been providing outstanding service for my entire family for 20+ years now.
they were fast friendly and got the work done fast .
Scheduled easily to work around my schedule & fixed quickly.
I have been coming to this location for 30+ years and Mr. Bosman and his team have always been honest, trustworthy, and quick with repairs. I would highly recommend this Midas location to anyone in the area.
I can always trust Jeff at the Southgate Michigan Midas. He is straight forward and very helpful. I know he will do what he says he will do and be fair with me. I have gone to this location for 25 plus years and have always been very happy with the service.
They're always right upfront honest they go above and beyond for the many times I've been there it's the only place that I will trust with my vehicle
Excellent service I've been using the Southgate Michigan Midas for over 10 years and I've never had any problems with this place ever.
Best mechanic group in the whole area
Had to take my very old used van back to Midas in Southgate to have something checked out and again I cannot say enough about this shop!This time Jeff helped me outVery honest and reliable!!!
Took my car in knowing I needed just front brake pads. Forced me to get rotors. He said everybody gets rotors. Got me in fast so I thanked him for that. But FYI : you cannot get brake pads only. Yet they run adds for deals on brake pads! Will never return
Midas service that I received was excellent!
We love the group at Midas Southgate. They always treat us like family and do an excellent job. You can feel confident that they will do just what needs to be done and never tell you that you need something that you don't like other places do.
"Honest, reliable and thorough! Thank you!"
"We always take our cars to this location. The staff is excellent. They are knowledgeable, and most importantly trustworthy . We recommend this location to all of our family and friends."
Tom and Darryl always do a wonderful and timely job. That is why we keep coming back!
"I take my car here whenever I can because I know I will get straight up answers, an honest quote, and quality work. What else could you ask for? Friendly? Oh yes they have that too..."
"I asked for a quote on brake pads for my 2007 buick lacerne,not rotors and I was told it would be $700 which I know just for brake pads I know wouldnt be more than $400.if you wanna get ripped off then midas is the place to go.slimy DKs!!!"
"I had an estimate from the dealer stating that I needed an entire new exhaust with a cost of $1700.00. I went to see Jeff at Midas who talked me off the ledge! He took pride in the fact that he was sure that wasn?t the case. I loved his passion, knowled"
Dropped the car off in the morning. Expected a long wait (maybe a day or two) because the lot was overflowing with cars waiting to be repaired. Jeff called me about 3 pm to tell me the problem was resolved. He did the work for far less than I was expecting
I only put a five-star because obviously they don't put any negative reviews and on their site so maybe this one will make it there and hopefully save somebody from going there.
"Tom,the person answering the phone,was extremely rude,prices were ridiculous to repair a small hole. 150.00 for a small catalytic converter hole that was right out in the open. You would Serve Yourself much better to go anywhere but here. "
Highest quality of work and professionalism for many years. Thank you very much.
Darryl fixed my brakes after another brake shop told me they were dangerous. They needed fixing and I trust Midas. Great shop!! Good people!! I trust them!! Problem solved!
Very pleased with service
I was very pleased with. Work done so far.
I have five cars that have been serviced and repaired by this Midas store for the past 25 years. And am very satisfied with the final results on each vehicle.
"Been taking my car to this location now for a couple of years. Jeff and his team are outstanding. Quality service, they do the work quickly and never try to over sell you anything. The diagnosis the problem and give you the best affordable options. Highly "
very professional and fast
"As usual, service was quick and friendly people. They always treat you kindly and get things done in a timely fashion!! That is why we keep coming back!! Great people and owner!!"
"Have been taking my vehicles to this store for years now and I'm very satisfied with the service and the repair work that they do. They are friendly, congenial, honest and very helpful."
The problem was diagnosed & solved quickly
Tom fixed my rear wiper. Great service and nice people for a reasonable price!!
"Thanks, Jeff & everyone at Southgate Midas, for once again diagnosing and fixing my old S10 in a timely fashion. You are my ""go to"" auto repair place."
Darrell worked hard and did all he could to alleviate the problem.
Always the best professional treatment! Honest and professional!
"I have been coming to this location for many years. The staff is honest, nice and beyond fair. They have kept my old car up and running. I appreciate their vast knowledge and HONESTY. I am not or have not been paid for this shout out. Thank you all for you"
Honest and trustworthy service while always under promising and over delivering! Jeff and Team are the only Auto Service Mechanics to go to Downriver!
Yes i would and have recommend your company
"Had a noisy muffler on my 2013 Ford Edge. After looking at several local reviews for muffler service I decided to drive the distance to this location. The employees were more than friendly, efficient and got me in and out. I would hope highly recommend Mid"
"This location is very effecient with their work. I am always in and out. I work during the week, the shop being open on Saturdays is very convenient for me. The staff is seems friendly. I would recommend this location to others."
"Jeff is very informative and honest, and Tom is a very good mechanic thanks for the great work on both of my kids cars @ southgate midas."
great sevice I was expecting a long wait but car was taking car of in less than hour ! I feel I really can trust Midas for great service and price . !!!
I will always take my car here as Jim and his staff always get me in and get the job done with honesty and correct diagnosis.I enjoy discussing my vehicle and its needs and trust Jim to give me the best advice
"Honesty, integrity, and proven workmanship!Jeff and the guys are the management and workers that America was and is built on!"
Al and the guys at the shop on Goddard and Allen Rd are the best at what they do. Highly recommend going up there to get your car checked out
I would recommend this Midas location to everyone. They not only do a good job but they don't make unnecessary repairs. They are just great
"Heard a noise, took it in. Tom analyzed it, had it fixed in a couple of hours. Good work. Courteous & professional."
"Excellent & courteous service as always, that's why I keep coming back. Didn't have a coupon but got a little break on the bill which is greatly appreciated"
Jeff is very profeshional
"The guys there were really nice, I left my cell phone and i believe his name is Bill? Kept it for me. "
Was in for my appointment right on time. They did look at exhaust system and found out it had just been moved. Did put it back where it should be and all was well. No charge but sure was great at doing what was done and finding it for me. Would have ta
"Tom and Jeff always take good care of me! They do good work and are trustworthy, not to mention they are just nice guys, over-all. If they make a recommendation for my car, I know they are not just trying to make a quick buck off of me. I plan to continue"
Jeff and Jared were fantastic and double checked everything including retorgue of my lug nuts to insure my safety. I also had a chatter in my brakes which did not require service as they were just rusted slightly. They were fantastic and I will be back for
"Thank You, Daryl & Jared! Getting to work & noticing the low/flat tire symbol on my dashboard is ON as I'm turning off the engine. Leaving work to go to gas station next to my errand & discover that my tire is TOTALLY flat & won't hold air to get me to Mid"
"I've been going to Midas in Southgate for years. They do excellent work and really take the time to explain WHAT needs to be done and HOW they will approach the repair. In a time when trust is lacking, my experience in dealing with them is that I've always"
"They came to our rescue when we NEEDED a new battery. Their work is exceptional AND prompt. Thank You, Guys!"
My family have been satisfied customers for many years. I wouldn't trust anyone else with my car.
"I brought my car in for a new muffler. It was on a Saturday & the shop was about to close for the day. The owner Jeff still took the time to look at my car. I am very pleased with the service, very professional & the price was fair. I would definitely "