Customer service was excellent. They were able to do an inspection sticker in a timely manner.
Called into schedule, very easy and super quick. Was communicated everything clearly, and when they found critical issues with the car while repairing my AC, they immediately notified me, which I appreciate a lot. Everything was fixed, service was top notch. Highly recommend!
I had ordered two tires online -when I received a call the next day confirming my appointment I was informed that the tires I had ordered were 'not in stock' and would need to be ordered. However, they had a pair that would fit my car.. although it cost me an additional 40 dollars.
Knowledgeable, affordable, efficient and professional you can’t ask for more
All of your staff are very polite, pleasant and informative.
I scheduled my appointment the day before and was able to come in the very next day. One of the best compliments I can give is that there is always an associate at the desk to receive you or your calls, which is unlike so many other shops. Of course the service itself and quality of work was excellent as well, and a very fair price.
Jeff, the associate at the Salem NH store, was fantastic. I did not expect my brakes to cost so much and he helped me figure out a way of financing them. Super helpful, pleasant and the epitome of customer service, Jeff is a gem and should get a big raise and a plaque with Employee of the Month... or even year. He's great !!!
Not enough early appointment times
The staff made all the difference. Courteous, knowledgeable, patiently explained everything, made me feel like my car was in very good hands.
The guy explained in detail what’s wrong why I need to come back and was nice
They told me I had to get new wiper blades for $80 or they would fail my inspection never even tested them.
Apparently I did not click the right button when I scheduled the oil change. He reluctantly put it in for me. When I asked if the tire rotation is still included as the coupon states he said no, it will be $22.50. So I said if you don't include it for no charge like the coupon says,I'm leaving and he said fine. Meanwhile there where no cars in the garage and the 2 techs were sitting doing nothing and on their phones. Just wow! Really??
The Visit went well I was satisfied with everything
Be nice to have parts on hand instead of waiting for a period of time.
I was highly satisfied. The buttons on the screen were too close together l
Jeff was awesome to work with and it seems like they had great communication from the front and garage bays
They took the time to explain to me what I needed...and what I should need in the future
The guys were all very nice and friendly, especially Jeff. He is easy to talk to and very knowledgeable. He thoroughly explained(and showed me) how to check the size of my tires because I plan to come back for tires towards the end of the month and gave me excellent reccomendations on the tires I should get. My oil change was quick, and when I asked one of the guys if he minded filling one of my tires with a little air(I feel bad I don't know his name) he was very pleasant and did exactly what I had asked with no hesitation. I will highly reccomend this location to friends and family.
I have been using this Midas shop for car service for at least the past 10 years. I understand the shop just has an ownership change. It appears that the new ownership tries to do anything and everything to rip the customer off.
Jeff was absolutely amazing!!! He explained the cost , the process and what was needed! I couldn't be happier with my experience. Jeff made this experience amazing!
Always a great experience at Midas, great communication
Not a big deal, but their printer was out of ink/toner, and couldn't print a receipt, had to return for it; also a little confusion on rebates. But would definitely return, staff is great, and never a problem with quality of service.
Shop and people were great. Part store screw up not so much.
I like the service and staff, but the prices have gotten much more expensive - close to what the dealers charge.
I have been taking my car to Midas for many years. The most important thing for me is a mechanic that is trustworthy. I have found that at this Midas location.
Polite, professional, and solved my problem.
I highly trust the owner... Dave diGiavani is awesome. So glad I found him.
Be up front with your pricing instead of hidden shop fees and honor coupons on your website for the specific location instead of having your workers say "I don't know about that" and they didn't even try to scan the barcode.
Great customer service, quick and efficient service provided by the technician. Midas made my visit quick, informative and friendly.
Always excellent service and great technitions.
very friendly staff and quick service.
I bought some tires at Midas one year ago and one of them had a leak. There was a nail in the tire and Midas fixed it at no charge!
Excellent customer service and cleans and location
I always trust them to take care of my vehicle.
Friendly and Knowledgeable
Came in for an alignment n was informed my truck needs tie rods. My truck had a lot of play in front end. After new tie rods n alignment, truck feels awesome.
Making an appointment was very easy. They took the car right away, was very kind and informative
"I've been going to this location for ALL of my car's needs maintenance to emergency for years. Where to begin? First, there's been a consistent crew of technicians & mechanics there. In a world where ""everyone"" is hiring, & ""everyone"" seems to be looking o"
"Courteous, timely and competitive prices. "
Had state inspection.Quick and easy
I had a 4:00 appointment got there early so they got me in and out real quick
"Was able to drive in with no appointment and have battery replacement immediately. Courteous, knowledgeable, associates both in front office and garage area."
Sin oil ,firer and rotate tires in and out 30 min.
"walked in without appt and asked for an inspection sticker they had three bays going, took my keys drove into a bay and I was done in 10 mins. very nice people."
Awesome friendly service! Always a great value.
"As always, the Midas ""Team"" are standing ready, willing and able to serve their customers! Thank goodness car care is still considered a necessity even though many of us are not driving as much as we used to. These peeps are ALWAYS on the front line for "
Couldn't be happier. Honestly it was fantastic!
Very cheap rate for car inspection. Quick and safe
Having an A/C issue and they took the time to trouble shoot as well as provide polite and courteous information. Resolution was terrific. Thank you Midas.
Midas did a very good job on my oil change and the rotation of my tires. There price was reasonable too. I would recommend them to my friends.
"Prompt attentive service, fair price, great deal."
As always WONDERFUL great and knowledgeable staff.Exceed my expectations and each time I see them could not ever ask for more
Great work. Done fast. Friendly team. Booked online through their website and - unlike some of their competitors - they accepted, processed, and honored the online booking.
new to this serving my car at midas and by far they deserve credit for top notch overall customer service.
Would not bring my car anywhere else top notch service
As always a fine job by this Midas crew
Excellent service and customer care as always.
Great service from reception to repairs
"Just received an inspection failure for rear brakes and a master window switch. Understandable, it's a used vehicle. They tried to quote me $569 for the switch! While I was there I ordered it on Ebay, brand new for $32.88! They also quoted me over $300"
I left a 0ne star review that didn't make it onto the reviews site. Seems they only post five star reviews. Got 4 different quotes in one day for strut replacements. The quote I recieved when I dropped my car off was $120 more than I was quoted over the ph
"Received a quote over the phone for $800 to replace my front struts. After dropping off my car, they called me with a new estimate for $920 because they couldn't find the original quote. I said no to the new quote and said I would come and pick up my car. "
Dave and the guys took my tire immediately and made it as good as new! Love this Midas.
"Great job by the entire team. Timely, courteous and thorough service experience from the moment I stepped in the door!! Have recommended Midas to everyone looking for honest, repair service."
"Midas in Salem NH is highly knowledgeable in all your auto repair needs, I highly recommend. "
Midas staff does a great service
Car was fixed quickly and I will use them again for future service work and oil changes
"Friendly, fast, great deals"
Did a very nice job and a very professional shop .Thank you !!!
"Front desk tried to get me to believe I was given an this imaginary discount for services and so they couldn't apply the discount code I provided. Asked if this ""discount"" they gave would show on the receipt, front desk said ""no because i don't know how th"
"I am very pleased with Midas. When my daughter took her car in for an oil change, they noticed something wrong with her front bearing. They found the warranty and did not charge for the part! They not only when above and beyond in finding the problem, b"
"I highly recommend Midas of Salem NH for all your auto needs. Excellent Customer Service, highly trained mechanics at a very reasonable cost. "
"I have been coming to this location now for quite some time, I heard about how wonderful the Owner and staff at this location were via word-of-mouth all around Salem New Hampshire. The technician Greg and the owner Dave are wonderful to deal with, it?s so "
Great service today at the shop
Staff is great and service is fantastic.
"I went to Midas after leaving my dealership for a second opinion, From the time I walked in I was greeted with nothing but a smile. They immediately took my vehicle and determined That the dealer is completely wrong and it was a minor job that was needed t"
Battery Change and Oil Change was done very promptly and excellent service
Always great service at Midas, Salem NH!
"Thanks, wipers have been working great.Thank you,Bill"
Excelent and Prompt Service ... Kudos !!!
We required a lot of work on our truck and the people at the Salem NH Midas were wonderful. They walked us through everything so that we understood exactly what was being done.
Thorough inspection and repaired to a safe standard. Great communication.
Scheduled the appointment on the same day and got the work done in a timely manner. Great job telling me what other jobs are needed on my car!
"Since I began bringing my car to Dave?s shop, I?m so pleased with the service I?ve received. I use to go to the dealer but found out this place has treated me far fairer than were I was going. I?d recommend this shop to anyone. I will continue to bring my "
"Great service, knowledgeable staff and speedy delivery!! It doesn't get any better than that..."
I've been going to this location for years and years. I've seen a few staff members come and go but the way Dave makes sure his shop is run has stayed consistent. Always friendly. Always willing to help and then some. Always up front about everything and
Oil change went ok,but then the employee over charge my debit car so lt went into a minus on my account the other asst fixed the overcharge. When I talked to the manager the next day and told him I would have no money for the weekend to get my medication and food for my family he told me he could do nothing and I got no apology or anything so my wife and I went the weekend without my medication l will never return to midis again rude. Manager
great job, could not have been a better experience
"Since this site only posts the 5 star reviews - I am giving this 5 stars - but it deserves ZERO. Went in for an inspection sticker, was told my year old car failed for unsafe rusty rotors and brakes. Was quoted $400.00 to replace them there to pass. My "
Got to love these people - I wrote a 1 star review about my experience and it never made it to the site. Just the 5 star ones. They are cheats.
everything seems to be ok
"Needed an inspection. Was failed rusty unsafe rotors. Given a $400.00 estimate - which we declined. My husband bought the parts himself and changed them. There is nothing wrong with the parts he took off - they had at least 30,000 miles left on them. "
Great customer service - will be back for sure
Great service , I will go back
Dave and crew once again did an outstanding job with my truck! Professional and courteous.
Rear brakes pads. Changed
They got me in last minute. In and out quickly with a smile. Great shop I highly recommend Midas in Salem, NH
"Once again, we have received gold star treatment from Dave and his staff! Best auto repair business in the area."
"Recently visited my trusted Midas dealer here in Salem, NH having to inspect multiple vehicles at the same time. Made an appointment in person and showed up Saturday morning. No Muss, no fuss. I was in and out with a smile on my face in under 1 hour.Thes"
Salem, NH Midas always gives me honest service
"Made appointment, got in, got out and everything was smooth as silk. Great teamwork and a very pleasant front desk staff as well."
The crew at the Salem NH Midas are great! Theyre honest and truly care about their customers. This keeps me coming back time after time for both of my cars!
Dave and the guys at Salem NH Midas are Awesome!
Awesome and complete job!
"Friendly, courteous and effective service every time. What we've come to expect and always receive at this Midas location.Manager Dave is leading by example and gets the job done with fair pricing and ""English"" we can all understand when it comes to car m"
They gave me an inspection sticker and did not check any safty issues my breaks went a few days latter so if they checked them I would have known that day of service
Walked in and ask for inspection sticker they were very nice took me right in and I was out of there in fifteen minutes. great people definitely will get my vehicle worked on in the future and will recommend to my friends and family.
It was for n inspection sticker but the customer service was great!
"The team at the this location is great. They kept me informed every step of the way. I have already recommended them to a few Co workers, and will continue to recommend them."
Excellent service, highly recommend for all types of services / repairs.
Fast friendly service. Repairs have made my13 year old truck drive like new
I went in for an inspection my car somethings wrong the tech explained well and offered service to fix I declined as my husband can take care of it. The guy in the front was to extra exaggerating the issue. Made me feel uncomfortable. He needs to relaxA li
Very good Know their suff Still need to check the rear brakes
Great service. Fast repair time.
Always great service. Can alway trust.
I went to get my tire checked out he tried to give me the run around saying go to town fair tire.i was there prior to going to midas they actually send me there.the lady was real nice but the guy i i guess who runs it made me feel like he was going to figh
I?ve been going to them for years because I like their work.
"My truck needed a wheel bearing replaced. I was given the choice of 2 great replacements and the work was completed quickly. Great price, excellent service. I would highly recommend Midas for all of your vehicle?s service needs."
The car to be towed in- as one of my wheels was coming off. The crew at Midas had installed new studs on the hub and cleaned up the back side of wheels and rotors before I could drive in to the shop. Excellent service- performed above my expectations.
"Always willing to take a look for an easy, quick, AND competent on the spot assessment."
I was satisfied with the recent brakes service certainly will recommend to others.
It costed a little less than they originally told me and they had the car done by the time they said. Great job.
Great place ! Would highly recommend Dave and his crew!
great service.in and out inless then one hour
"I have been a loyal customer with the Midas location in Salem, NH for many years now and can honestly state that they are amazing! Excellent customer service in the front area and ALL of the repair staff are stellar.They explain exactly what's needed, offe"
Great job detecting a problem caused by a mouse nest made out of the installation!
I always get great service and a good cup of coffee. My truck is 13 years old with 171000 miles and runs like new.
Great service at the Rt. 28 Salem, NH Midas.
I've always receive great service at this Midas location.
I've been bring my car to the Midas shop in Salem N. H. After leaving the dealership. The owner Dave has been excellent to talk with and help me with all my concerns. I'm 71 years old and I want to make sure my car is always in good working condition. I've
This place such for inspection. They check everything even a place that you think it not Excess And trying to reject you. I have 03 caddy and I have no idea that someone Spray foam Where the Car lift And rejected me.
Had to file a corporate complaint against this business. They said they did work they never did. They claim to fix all the lights etc and there was no check engine light on, there is proof the check engine light was on when it was there and they still put a inspection sticker on there as well. I have a copy of the inspection report and they also left out the vehicle had all new ball joints and other work done! Again having Kevin Morales from Highline Auto sending this company tons of work, doesn't meaN you do him a favor and sticker a vehicle that should NEVER have passes. By them doing this they stuck me with $3,777.02 out of pocket expenses to fix the truck so it passed LEGAL inspection.
They put an illegal inspection sticker on my truck, cause Highline Auto of Salem NH. Paid them to pass it. Then they had to go back and put two mufflers and a catalytic convertor on as they passed the truck with also a check engine light on, headlight out, brake lights out, reverse lights out, 4x4 hubs frozen solid and the list goes on.