Cincinnati, OH Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Cincinnati. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Cincinnati, OH auto repair and service destination.
Need an Oil Change in Cincinnati, OH?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Smith Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Cincinnati Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Cincinnati today and drive with confidence. Learn More
Tire Balancing & Repair Services in Cincinnati
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Cincinnati, OH, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Cincinnati Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Cincinnati, OH, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Cincinnati
Searching for dependable tire options in Cincinnati? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Cincinnati
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Cincinnati Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Cincinnati for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Cincinnati
Count on Midas in Cincinnati, OH for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Cincinnati, OH
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Smith Road regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Cincinnati
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Smith Road. Our skilled mechanics in Cincinnati, OH diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
189 reviews
Tia Sloan-Oladede
Aug 17, 2024
The experience is always a positive one.
Sruck in Norwood
Jul 03, 2024
Everything was well explained and the car ready when promised.
Shannon J
Jun 10, 2024
The staff is always nice, and my car is being taking care of.
Tori W.
May 28, 2024
Scheduling was very easy, and when I called to confirm pricing, the associate was very kind and gave me a perfect idea of the cost depending on what type of oil the car needed. If I can pass a long a giant thank you for being so kind and brightening my day, I would like to!
Odessa B
May 24, 2024
Online scheduling was very easy and convenient. The workers were nice and let me know everything that they recommended me without feeling like I was being upsold. The service was quick and every one was very pleasant.
Go Xavier
May 18, 2024
Guys were great. Service wasGreat.
Jim R
May 14, 2024
Quick check in. Work was done quickly.
(:
May 10, 2024
Went in for an alignment and was told my tires didn't have enough tread for an alignment. Which is definitely fine! I was quoted $1302.46 for an alignment and an oil change. They tried to sell me two new tires for $500 each! I drive a 2007 Dodge Nitro. There's absolutely no way I'm paying $1000 for two tires, that's honestly kind of laughable. Suffice to say I will not be returning lol.
Hummusdummus
May 04, 2024
The mechanic gave me a way too high quote for a simple brake change ($550). I checked with a competitor and they over me ($330) so I called back and told the Midas mechanic (Derek) and he refused to work with me on that. Eventually I went with the other competitor. He then talked with my friend who was there with me and proceeded to lie and tell her that he offered me another offer which was not the case.
norseeagle
May 04, 2024
Quick, simple service. No upselling, no nonsense. Told me where I could coolant for my car. Easy peasy oil change and inspection.
Jaytheman
Apr 27, 2024
The customer service reps were nice. They were pleasant cool and understood the assignment lol. They did a great job
Lois
Apr 24, 2024
Love the service - customer service is great!
B-Cat Tom
Mar 28, 2024
The employees communicated their work in detail that I could understand.
shannon.
Mar 18, 2024
I was able to schedule my appointment online with the Midas website, I was able to get an early appointment, When I arrived, I was checked in quickly. I got an oil change and windshield wiper blades. My car was finished in a reasonable amount of time.
Dale Smith
Mar 15, 2024
The manager is very personable and helpful.
Shoppergurl
Mar 08, 2024
Derrick is very friendly and helpful always. He makes sure I understand what I need and what I can wait to take care of. I’ve been coming to this store several years and I trust them.
Melissa F.
Mar 05, 2024
Derek (sincerely hoping I’m getting the name right!) went out of his way to show me everything I needed done on my vehicle, and we worked together to determine the biggest priorities first due to costs. He worked with me on pricing as much as he could, and guided me through the process of getting financing. Great experience start to finish.
Penny L
Feb 22, 2024
My service was fine but the next time I drove my car the check engine light came on.
Stablesc
Feb 17, 2024
The check in was easy and my car was brought back right away. After the inspection they told me about everything they found and asked what I wanted with no influencing one way or the other. The service was done in a reasonable time even with some difficulties they were facing (Internet failing, backed up customers, etc.) and the pricing was in line with what I expected.
Izzy
Feb 09, 2024
Derek helped solved the problem with my tire that was not readily available anywhere. Then they quickly changed my new tire
The Artist
Feb 02, 2024
Customer service and results Midas gets it done
j boy
Jan 18, 2024
the staff could have been more friendly the price for the service could have been better the waiting area could have been cleaner i was not given any money saving coupons for future visits for services for my vehicle
Ms. Kenni W.
Jan 17, 2024
There was issue with the Midas location on east galbraith Paul who lied on me in a conversation to the dealer rep Robby. Robbie told Paulbit was the brakes. After the dealer ship did their part- still had issues with my car. They said hey the brakes are find. Then few months-me not thinking about the brakes I started having issues again! The steering will was shaking hard , during fast speed and slow. I called the dealership-spokr with Robby and said yo me again- Kenni it's the brakes take it back to Midas. So I took my car to another location of Midas- Derek Davis was the bomb and the Tech Chip was able to detect the issue-and it was the rotors- bad rotors.I never felt so relieved about my life and other who drive on the road. I never want to be in accident based on brakes. Derek provided me the integrity base on Midas mission as a Manager and behind the quality 👌 of the work performed to keep me safe. I am appreciative of the service. Thank you
Joseph G.
Jan 17, 2024
Derek got me in immediately after I called. Logan was incredibly helpful and patient throughout the entire process. My Lincoln is even running better! And stopping better too.
Anonymous
Dec 15, 2023
Very friendly and helpful staff and got it done pretty fast after I arrived at my scheduled time!
RossM
Nov 29, 2023
Derik was helpful and honest
Mark
Nov 22, 2023
I receive high quality, friendly affordablr service that keeps me coming back
happy driver
Nov 11, 2023
i don't believe they went above and beyond with the service they could have offered and the products they could have offered to me I also noticed that there was no driven road test done to my vehicle which could have uncovered a problem
Michael
Nov 06, 2023
I brought my car in for regular scheduled maintenance including tire rotation. I was told that I also needed brakes and rods, but was not given the price when I asked. After service, a new rattling sound comes from the back of my car. I brought it back in for them to check and the problem was never resolved. It's loud enough that passengers comment on it. My new brakes make a grinding sound, and after getting my tires rotated and tire pressure checked, the tire pressure light is still lit on my Dash
The SilverFox77
Nov 02, 2023
I have been coming to Midas, preferably establishment for over (20) twenty years. They took care of an 89 Lincoln Town car and when that car was out of service, they took care of my present car 2005 Lexis (330), they have taken care of this one as well.
Anonymous
Oct 13, 2023
Staff was friendly and helpful
Edward S
Oct 06, 2023
They charged $309 for a bulb that retails for $79. Replaced bulb without removing the bumper as they claimed. Replaced from inside engine block and charged 3 hours for 15 minutes of work
Dani D
Oct 03, 2023
Great customer service!!
Anonymous
Sep 01, 2023
My UC daughter's car broke down in traffic on Thursday. It was towed to your store. I made an appointment on line for the next morning. I called when the store opened. Derek couldn't have been more helpful. He and your other employees had the car fixed in about four hours. We were in a bad spot, and Derek and the staff saved our day. That's customer service. To make it even better, I'm in Northeast Ohio, and Derek did all he could to take the worry out of our situation, and get my daughter back on the road. Again - thank you to Derek, your staff, and Midas.
Lois A.
Aug 22, 2023
Excellent customer service! Midas is the only place I take my car to be serviced!
shannon
Aug 11, 2023
The Norwood location is very close to my home and the people there are so very nice to me. They listen to what you are saying about your car problems, and they help in every way they can.
Shannon
Jul 11, 2023
I came for brake service and an inspection was done. Found out it was rear struts.
Ryan H
Jul 10, 2023
The appointment was easy to set up. The service was performed when they said it would be performed. They took coupons to make the service affordable.
Kitty E
Jul 06, 2023
I arrived early and was seen before my appointment time
IF
Jun 09, 2023
The services provided were a value, employees had no issues explaining and showing the repair work, and the work was completed in an acceptable time frame.
Anonymous
May 09, 2023
Convenience and time
Lil s
May 05, 2023
The staff at front desk was super nice and explained everything thoroughly and i was in and out in less than the expected time
Walt
May 03, 2023
Brought 2 vehicles in for oil changes. Both completed, sequentially, in a timely manner.
S. R.
May 03, 2023
I have been a customer for more than 15 yrs. I am a very satisfied customer and hope to be for a long time.
Shannon J
May 01, 2023
I am highly satisfied with the service at Midas because they are honest about what is wrong with your car and they don't try to cheat you.
Steve
Apr 25, 2023
Simple oil change took an hour and 15 min. Most of the technician’s time was spent identifying problems with my vehicle and not simply doing an oil change. I was given no updates while I waited.
Kaity
Apr 22, 2023
The staff was friendly and kind. Explained the issue with my air conditioning, came up with a plan for tackling the problem, and completed it within a quick time frame. Also very much appreciated that they have hours on a Saturday.
Tia S.
Mar 29, 2023
I was able to get in and out in under an hour. The employee was very helpful to answer all my questions.
Koby M
Mar 28, 2023
The service was great! I had no issues and everything went exactly the way you would hope as a customer. I’ve been before and I’ll continue to visit.
Satisfied Customer
Mar 22, 2023
The entire staff were friendly professional and considerate.
Natalie R
Mar 07, 2023
I've been coming to Derrick and this Midas location for years because they always provide high quality service and they're the only ones I trust with my vehicle.
Mrs. Belle
Feb 20, 2023
I have been coming to this facility for over 20 years. The service has been supreme, even thru many managers. I have told others about the service at this place.
Jason M
Feb 17, 2023
Derek Davis is the best to deal with on my visits!
Jim M.
Feb 03, 2023
The job was completed ahead of schedule, and done right. It’s hard to find a shop that you can trust. We will definately be back!
Mmu
Jan 30, 2023
This is the second time I have brought my car to Midas . Because I'm a woman you men think I don't know anything about cars, your company costs to much for an Oil Change . You don't even check my tires what a joke will not be coming back to your company.
When they know they gotcha oh you can get it fixed just apply for credit
Jan 28, 2023
Lower the price of the work way to much for brake pads but how convenient that I could apply for a payment plan and get the work done like other people that were there and there is no way I would bring my vehicle back for a $1000 tuneup it cost $1700 for brakes but that’s what ya do when you know you have the customer by the balls
OB
Jan 16, 2023
I trust that Derrick is telling the truth about repairs needed. (I think that’s the manager’s name) The tech (don’t know his name) is always very thorough, and will also answer questions if I have any.
Diane E
Jan 09, 2023
Friendly staff. Quick and efficient. Thank you!
Anonymous
Jan 07, 2023
Came in wanting to pay a certain price and that's what I paid
Fran
Jan 04, 2023
Juan was very friendly, knowledgeable, and thorough in our interactions. He directly communicated with me upon my arrival and departure and I left knowing my car had been in good hands.
Do not post! Do not want name of info shared
Jan 02, 2023
Derek was so nice and communicated so well. Sent me pictures and answered every concern I had. Got me in soon after I called first thing in the morning.
#Whitejeepsummit
Dec 29, 2022
Everything went well !!
Greg H
Dec 29, 2022
I scheduled my appointment the day before.A 10am appointment they took care of my oil change as scheduled.
Tia S
Dec 26, 2022
I enjoy my visit very pleasant and enjoy taking to Derek
shannon
Dec 26, 2022
I am highly satisfied with the service at Midas because every time I go and get car care the service is great.
KB
Dec 20, 2022
Some parts were missing to repair my vehicle. They got these parts in 6 or 8 hours, which really upset me.
KC
Dec 17, 2022
The service ended up being much more expensive than I had expected.
Kayla
Nov 22, 2022
The customer served was absolutely amazing. Derick was so kind and they managed to fit me in with a night before reservation.
Marie A
Nov 19, 2022
The customer service team was very positive. They were very helpful explaining my service needs.
ND
Nov 12, 2022
The employees were so friendly and serviceable!
d
Nov 10, 2022
I thought my car needed an alternator. It turns out that it just need the battery charged. I was very impressed that no one tried to sell me something that I didnt need. I trust this place and will definitely recommend them to all my friends.
Tori
Nov 05, 2022
Derek is always very friendly and works with me on whatever the needs are. The turnaround time is great and I never feel like they are trying to sell me extra stuff. I trust Derek and his team.
Daniel t
Oct 27, 2022
Juan is an excellent customer service employee. He is knowledgeable patient and kind. Showed me exactly what was wrong with my truck after an excellent diagnosis from his tech.
MB
Oct 24, 2022
It seems that the service was slightly more expensive than necessary, but overall, I was very satisfied with my experience.
Anonymous
Oct 18, 2022
Air tire pressure was put to 46. My car is supposed to be at 32. Also after the oil change they did not put the handle on my car back so my car raddled and I had to pop the hood of the car to find that it wasn’t properly put back. Not coming back to Midas.
S.R.
Oct 18, 2022
Derrick is great and shows that he cares.
Kelly W
Oct 17, 2022
Staff was awesome! The explained everything in advance, gave me options, and the work was done quick! I will be back!
James G.
Oct 15, 2022
They told me I had to get a part replaced and showed me what was wrong with the part. The replacement part was delivered quickly.
Mmu
Oct 12, 2022
I had to wait longer than expected it took an hour longer than expected. While I was waiting an African Guy got finished before me and he came after me. Why I had a an appointment
Keith J
Oct 08, 2022
It is rare that personal behind the counter make you feel like they have your best interests, while offering you choices. Everything was explained including out the door pricing. Not once did I feel as if they were pressuring me. I was hesitant about going to Midas because I just knew all they would want to do is sell me or that, didn't happen. I felt like my vehicle was truly taken care of and I was treated with respect.
KK
Oct 08, 2022
Friendly and professional staff. Quick service on a Saturday.
Shannon J
Oct 07, 2022
Midas care team are very helpful to me, they don't do work unless it's really necessary.
OB
Sep 29, 2022
Fixed my flat for free, though the tech had a lot of difficulty in locating the hole. They were nice and friendly and got me together, no miss, no fuss. The managers are always friendly and courteous. I trust this location with fixing my car right the first time.
StephenAndrew
Sep 16, 2022
First and foremost my loyalty with this location has been strong for at least 10+ years from the time of my very first vehicle. Derek, has usually always been the main person I have dealt with and he always remember me and takes great care of my vehicle and myself. Derek is always a pleasant person to have in the culture and his work is greatly appreciated.If I’m being completely honest having his familiar face and how well he has done for me most of these years is what has and more than likely always will keep me coming back to this location.
Lois C.
Sep 14, 2022
Employees very friendly and polite.
raingeart1
Sep 13, 2022
Did not take long and car is running smooth
mullenic
Aug 27, 2022
Always a great experience. Friendly staff who explain options and try and save you money where they can.
Megan
Aug 20, 2022
Employees were all ver friendly and service was completed promptly.
Ben B
Aug 19, 2022
The team was extremely detailed about all potential concerns. They indicated what was needed to be done for the vehicle to ensure mechanical integrity of the vehicle.
FoxySingle75
Aug 08, 2022
I have been coming to this Midas service center for the past 20 years, through many changes of authority. I have directed others to come to this facility because of the treatment rendered to me throughout the years.
S. R.
Aug 01, 2022
Wait time was way too long to check out after service was completed
Steffi A.
Jul 25, 2022
The GM was super helpful and friendly. I felt comfortable there, and I was satisfied with my service!
Sara B
Jun 20, 2022
I literally already recommended this Midas to somebody because I had a really great experience! Derek (if I recall his name correctly) was very kind, honest, and accommodating with me. My car had an electrical problem which unfortunately couldn’t be fixed there, but he waived the diagnostic fee and emailed the result to me so I could have it ready wherever I took it next. He also let me keep my car there a couple of days until someone could tow it for me.Derek and his team are very trustworthy, so I definitely plan to come back!
Ex-Midas Customer
Jun 17, 2022
Work on customer service and overall kindness.
Katie
Jun 17, 2022
Setting up the appointment online was easy and convenient. The waiting area was clean. The staff were friendly and communicated issues and costs up front. I did have to wait a bit (3ish hours) but I would take that over waiting 2 weeks which was the earliest my dealership could get me in. Definitely recommend
Kim C.
Jun 06, 2022
I arrived at 10am and they took my car right away. The oil change was finished before 10:35. I am extremely happy with their customer service and I have told my friends and co-workers how pleased I have been with the Norwood Midas. I will continue to be a loyal customer.
Jordan Y.
May 26, 2022
The staff were straight forward and helpful. Had my brakes looked at for any issues and also a squeaky noise. The mechanic thoroughly examined my brakes and found no issues. He lubricated and resurfaced my brakes, which took care of the issue.
Shannon J
May 25, 2022
Every time I visit Midas car care I am treated great, and my car is fixed right the first time.
Max W
May 19, 2022
The scheduling was very easy. The oil change price was good. They recommended a new air filter and explained the importance of a good air filter to me when I asked (I don't know much about cars). Even with the added service of replacing the air filter, I did not have to wait long. The employee I spoke to was very friendly.
Loyal Customer
May 13, 2022
Very friendly staff. They checked me in quickly, and finished my oil change in about 30 minutes. Very efficient as well. Because I have been there before, the store manager recognized me, which was nice.
A. B. Silvers
May 05, 2022
I have been visiting this establishment for over 20 years. When I had an 89 Lincoln, town car, I was treated like a queen. Now that I have a more up-to-date vehicle, I am still treated like a queen. I have told people about the treatment of kindness and modesty given by the young men who work at this location. I thank God that I can trust this Midas for the care of my car. Thank you again and again.
Wonderpfahl
Apr 26, 2022
Manager worked with me to stay within budget for car I may keep 6-9 months.
AJ
Apr 13, 2022
Even though I didn't have an appointment, they were able to squeeze me in and patch the leak in my tire, and they did it free of charge!
Pamela TR
Apr 09, 2022
Very professional, friendly and the turn around time was great!
Deitrickm
Apr 05, 2022
Putting the donut back into the correct location in my vehicle and not just in my trunk would have been very helpful
Norwood Jeff
Apr 01, 2022
Process takes took long, appointment time is unreliable. Usually try to sell me on services that my trusted mechanic says are not necessary.
Nevergoingtomidasagain
Mar 31, 2022
I paid $600 for them to cause another cylinder in my car to misfire and now the repairs for my car is $5400. To add insult to injury one of my keychains was stolen
Judy T.
Mar 28, 2022
"I need to speak with the district manager, or email this person, handling the Englewood, Ohio store. Can you please supply me with this information? Thank you - Judy "
Kc
Mar 24, 2022
Excellent customer service, very friendly, fair pricing, never a long wait time.very detailed when explaining what needs done to your vehicle. They definitely go above and beyond at this location!!
Nsemedieval
Mar 12, 2022
Very quick, straight forward, prices were good, the staff was polite, professional and patient. I will defiently be back for any other problems I need help with and will recommend the same to others
Andrea D
Mar 11, 2022
I’ve had 3 cars serviced by Midas on Smith Road in Cincinnati Ohio for the last 12 years and Derek the Manager and the mechanics have always serviced my car with the utmost fidelity and I will not go anywhere else. Excellent staff and great work on my cars.
DaleJ
Feb 25, 2022
The manager, Derek, was honest and very helpful. As I mentioned in another comment, the location was short-staffed and a bay was down, so what I had done took a week. But, I do not blame Derek or the associates for the issue.
Ry
Feb 22, 2022
I had a rattle noise and they literally had me in and out within a hour and I didn't pay a dime.
Greg
Feb 18, 2022
The communication and curiosity
Jill W.
Feb 15, 2022
The team at Midas is very knowledgeable and professional. They say what they are going to do and do it !! They are the best car service team I have come across in Cincinnati so far.
Jillian R.
Jan 12, 2022
"I have been going to this Midas for years, and I usually love it. The guy who seems like the manager is always kind and helpful. I scheduled an appointment online last sunday (1/2) for an appointment on 1/3 and it was approved through email. I called on th"
Mary K.
Dec 20, 2021
Derek literally went to a supply shop in the morning and got 2 tires for my car so that I could travel safely to Pittsburgh from Cincinnati to see a neurosurgeon for my son. Beyond grateful.
H. M.
Dec 10, 2021
"Imagine calling to check on your car only to be told that it was stolen off their lot! That was after they had made a repair to it on a Friday and it was still making noise when I picked it up. So I agreed to drop it off on Sunday, put the keys in their lo"
Jean S.
Sep 04, 2021
"This place is the best. Very accommodating, professional and just a pleasure overall. "
Katelyn S.
Jun 01, 2021
Friendly staff. Quick and looks out for what is best for you rather than the most expensive options.
Jason P.
May 30, 2021
The workers to the service been done to my vehicle was very professional and I will be back
Ginger H.
May 18, 2021
I have always been very pleased with the service at Midas. The workers are always very polite and friendly
Josh H.
Apr 29, 2021
I have a background in automotive today was more impressed by the service and professionalism exhibited by John than any service I ever provided for my own customers I will be doing business here in the near future again and will highly recommend to anyone
Joseph G.
Mar 03, 2021
"Around the holidays I had my automotive child at Midas for an oil change. Dereck and his team not only did that right, but they also rerouted an ancient brake line and spotted a leaking radiator. The car runs beautifully now, thanks to most excellent servi"
Steve R.
Oct 31, 2020
These guys were terrific. They saved us hundreds by welding instead of replacing a flex pipe. This will do the job on our 5 year old Chrysler. Well done Midas!!
Brian S.
Oct 07, 2020
"It's been years, and life in a small town, since I met a service center staff that tells you not to get a brake job, or spend money with them, at this time. Another facility told me the rear brakes were at the end of life and needed replaced immediately. T"
Norbert B.
Sep 02, 2020
Got in at my appointment time. Oil change and tire rotation went quickly. Happy customer.
Anthony H.
Sep 02, 2020
they damaged my pioneer GPS stereo and broke my center wheel cap emblem on my one of my wheels.Do not do business with them! They are scam artists. They tried to quote me $3500 to install a catalytic converter and muffler. Go at your own risk!
Jen T.
May 27, 2020
"As I waited today for a new tire, I watched how professional the manager was in dealing with a ignorant customer who was clueless on social distancing during COVID-19. Repeatedly the manager had to tell him in a polite assertive manner that he needed to st"
Jennifer H.
May 03, 2020
"I am happy to say that my experience at Midas was a phenomenal one. Great customer service, my needs were met, and it didn't take long. I'll definitely be using them in the future. ?"
Lupe H.
Apr 16, 2020
"Excellent customer service, timely replacement of broken exterior rearview mirror ,right side.manager was friendly, welcoming and kept me informed on progress."
Joe Q.
Mar 14, 2020
you?re charging money for nothing
Tasha H.
Feb 18, 2020
I went in this morning for an oil change and thats what I received. There were some minor issues that didn?t need immediate attention. So I appreciate the quick and honest service today.
Jacqueline W.
Jan 09, 2020
"Long time customer, First review.. THIS CREW IS AMAZING!!! They are always so professional and courteous, I always feel safer when they work on my difficult vehicle. Always respectable and willing to take extra time to get you on road!! "
Madison H.
Dec 05, 2019
I have never been disappointed with the work the guys as the Smith Road Midas have done for me. I have gotten multiple oil changes and all of my tires replaced. Not only is the work great but the prices are very fair. I have recommended multiple people
Chad L.
Oct 31, 2019
"Good service, did not attempt to oversell, appreciate that."
Chad L.
Oct 31, 2019
"Good service, did not attempt to oversell, appreciate that."
Edward S.
Oct 31, 2019
"Cost quoted was not inclusive of taxes. Presented the wrong digital coupon, $5 off instead of the $50 I intended to use. Told my card had been run, could use for future purchases. Had this towed to Midas, should?ve priced this out. $200 more than quoted"
Edward A.
Jul 16, 2019
"Always nice, friendly and excellent customer service.Free flat tire fix was appreciated !"
Dan N.
May 19, 2019
"Manager very friendly, informative and honest"
Thomas C.
Apr 25, 2019
I'm going to keep this site up to date on wat they say and do about them destroying my car i got a call from there company day before yesterday and I'm still waiting on there call back about whatever there going to be doing about there company i have all m
Wendell B.
Apr 24, 2019
EXCELLENT
Thomas C.
Apr 22, 2019
I will never recommend this Midas i brong my dodge charger in to them running great for heat to get fixed and ended up needing engine and all and my did not even come out there shop drivable i had to tow my car out of there shop my car came out with engine
Sonya S.
Apr 19, 2019
These guys are very good at what they do!! Very respectful group of men. Very pleased with my service. I'll be coming to this location frequently.
Dale N.
Apr 11, 2019
"The manager of this location hates walk in business, I understand unexpected businesses isn?t the most desirable however a sale is a sale. Every Time I?ve entered the building The only question that causes him to action ?do you have an appointment? I?m sor"
Sarah B.
Mar 20, 2019
"I have been going to this Midas for oil changes for about 6 years now. All in all, they do a good job. Since they've done a good job with my oil changes, I attempted to try them out for tires - not as good. Not only were their tire quotes inconsistent betw"
jennifer d.
Mar 20, 2019
David and Derek (sorry if i spelled it wrong) have excellent customer service and reallytook care of me! Won?t go to any other midas besides this one from here on out!
Emily F.
Mar 08, 2019
Very good attention by staff. Satisfied with service.
Donald C.
Mar 03, 2019
We have used Midas for most of our automobile work for years. The location on Smith Rd in Cincinnati consistently meets and exceeds our expectations.
David W.
Feb 21, 2019
Took truck in and I was told that the light switch to my head lights was bad. It was going to be 400.00 to change the switch. All that was really wrong was a loose fuse. They charged me 89.00 for diagnostic fee. I feel I deserve a refund!
Barbara J.
Feb 15, 2019
I trust Midas to be truthful with me. They have done that.
Darryl D.
Jan 29, 2019
Job was done well and in short time! No hassle!
Andra J.
Jan 04, 2019
I didnt make an appointment! I didnt know! But they took me right away. They are so nice. They have my business!
Linda W.
Dec 28, 2018
"Derek is on top of this shop. He is an expert at explaining what work needs to be done, and the techs under his supervision are busy and helpful. I will go back for repeat business."
Teresa L.
Dec 22, 2018
Friendly people nd great service always let you know if something wrong got me rite on in there didn't have to wait. I would recommend my family be friends to u all keep up the good work
Rick F.
Dec 07, 2018
"quick, professional"
Liz W.
Nov 30, 2018
"I have been a regular customer of the Smith Road Midas for the past 6 years. Over the last year, I have been very unhappy with the service that has been provided to me- consistently I will bring my car in for service, and continually will have to bring it "
Sonya B.
Oct 19, 2018
Did a wonderful job. Nice and friendly staff. Took a reasonable time to checkout my car. Explained what was wrong with my car and why it needed to be fixed immediately. I was even informed about their financial services.
Naomi S.
Oct 19, 2018
The guys are very friendly & get my car in quickly! I have zero complaints! Midas on Smith Rd. is the only Midas I take my car to. The crew have made feel more than welcome & I trust them with my car!
John H.
Sep 06, 2018
"Went in to get an oil change and some tires swapped at this location today. The ******* at the counter told me they were fully booked for the day and that they were even fully booked until ""next week"". I looked online and saw all hours were open for the ne"
Teresa L.
Aug 29, 2018
Yes I would recommend my family nd friends to u all the service was gud nd excellent poeple explain every details all I got to say keep up the gud work I be back again
Jacqueline W.
Jun 24, 2018
"Derek ,Jason and the gang helped me so much. I loved their open honesty and ability to explain things to us non mechanics thanks guys you were and are awesome "
Melody W.
Jun 07, 2018
Great service! Very accommodating! I knew I needed front brakes and I paid less than what other places are charging. I had a full synthetic oil change and tire rotation the following week. I?m going back for my rear brakes.
Ricardo S.
May 29, 2018
The technicians at Midas provided courteous and professional service.
David M.
May 21, 2018
"I needed brake repair and Midas did the work to my satisfaction in a minim time, as well as being professional. I would us their service again."
Elle F.
Apr 20, 2018
"I emailed the Corp office on Sunday to let them know about my experience, and they have yet to acknowledge that email or my complaints. This was a bad experience that turned even worse. I will not be going back. "
Terrance P.
Apr 14, 2018
A wonderful visit. The employees was amazing and very helpful.
AnnaBel S.
Apr 12, 2018
I have been coming to this Midas for over ten years. I have always been treated honorably and I have recommended this company over others. Treated with respect and explained thoroughly any problem regarding my vehicle.
Margaret G.
Mar 20, 2018
Now when i came for work i initially thought it was a blown head gasket ...i told them this ...he checked it and came up with what he thought it was ...didnt suggest a diagnostic test then charged me 900 to fix it ...about time i came home the car was runn
Mark K.
Mar 10, 2018
I always have a good experience with Derek and the guys they r very friendly and let's me know of any problems or issues i may have with my truck or my Jeep. M.Kirchgessner
Teresa H.
Feb 16, 2018
in and out very quickly and efficiently
Bruce B.
Dec 29, 2017
"Not only were the guys able to get me in with short notice, but when I asked about some technical details regarding my vehicle, three of them started researching for me so they could provide me with an accurate answer...Truly unexpected and way above and b"
Allie S.
Nov 20, 2017
"Roughly 2 weeks ago, i went and got an oil change. Today i decided to check my oil life on my car. And it was at 6%. I dipsticked it, and nothing. There was no oil in my car. It was on the verge of my engine cracking. No leaks. Nothing. Midas ripped me off"
Paul J.
Nov 07, 2017
Good service but still not able to reset Audi A4 service light. This is very annoying.
Rick F.
Nov 01, 2017
"In addition to requesting an oil change, I ask that the car be given a detailed inspection as this was the first service since buying this used auto. I was told the car was inspected and informed the heater blower motor was out, estimating a repair cost of"
Sally S.
Sep 15, 2017
"I can't say enough! This was my 1st visit to this Midas, and I had a particular problem to deal with, held over from the ""old"" location. Jason was very helpful, and everything was taken care of with patience and promptness. "
Keaira B.
Sep 06, 2017
Everyone is so nice and knowledgeable
Tiffany M.
Jul 07, 2017
On two separate visit to the Midas in Rookwood they left a tool in my engine!!!!!First it was a black and yellow screwdriverSecond time im not sure what instrument was left in there but they slamed my hood on it and i could not get in to my hood. I took my
Demeco B.
Jun 06, 2017
My car was cutting off. Midas ran a test on my car to see what was wrong. Long story short they took my money and still didn't fix my car . I paid hundreds of dollars for stuff they said I needed. It's still cuts off. I took my car back and they didn't kno
Jeff S.
Jun 02, 2017
"I wanted to thank Derek, Josh and the rest of the crew for and outstanding job. I called today (Friday June 2nd) at 1:00 to schedule an appointment to have my brakes looked at, Josh had me come in at 1:30, by 2:00 my car had been inspected, I had been appr"
rick f.
May 20, 2016
"This Midas site has serviced my used auto since I bought it. They have always been professional, open and direct about the needs for my car. They have gone above any expected effort in terms of estimate, labor and taking in concideration my budget ability "
Molly M.
Jan 26, 2016
"I was fortunate to be immediately near the Midas on 4011 Smith Road 45209 when power went out on my car. The attendant was courteous and helpful, though over $700 for an alternator replacement was extremely expensive. The problem was fixed quickly, which w"
Molly M.
Jan 26, 2016
"I was fortunate to be immediately near the Midas on 4011 Smith Road 45209 when power went out on my car. The attendant was courteous and helpful, though over $700 for an alternator replacement was extremely expensive. The problem was fixed quickly, which w"
Matt H.
Nov 09, 2015
"Prices are good compared to other shops. I had a tricky brake problem that took several iterations but they kept working it until the job was done to satisfaction. Probably not the best place for an oil change though, takes way too long even if you have an"
twanna h.
Sep 24, 2015
My fav.... Vey nice...
Diane B.
Sep 23, 2015
"I have taken my 2000 Toyota to this location since 2008. Brad, the manager is very efficient and helpful. They really know my car so it is important to me to keep going to the same place. "
Rickie H.
Nov 27, 2013
"I moved to Cincinnati, Ohio in 2006. Midas on 4011 Smith Rd, was the first place I took my car for repairs. I enjoy the friendly service from the manager and the staff. The work has been excellent. This Midas is the only place, I will go for oil changes"
Danielle H.
Oct 12, 2013
"I come here all the time for my oil change and I always have to remind them to reset the oil meter in my car. This visit, I almost got hit by one of the workers while he was backing up a vehicle to park in the lot. There is a guy that I deal with regularly"
Elena H.
Sep 29, 2012
"I took my car to Midas to fix , manager over charge me for parts and labor , they kept my car for 4 days on 2 hours of work . They damaged the crank sensor wires , and have to pay *161.04 more to fix, They took new ignition wires "
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