Was able to get car serviced immediately and kept updated. Work was done in a timely fashion. Needed oil service indicator computer reset which was done promptly when I returned to the service center
I had a slow leak in my tire. I made an appointment online the night before and went in after work the next day. I was in and out in under an hour. Everything was great.
There were no "hidden costs" that were found at the check out as I have experienced at other places. I made my appointment on line which was easy to do. I dropped off the car, got a text with the details of the inspection. I received a call to go over the items. I agreed on what was to be completed and when I showed up, it was the same cost as I was advised on the phone. Overall great experience. Friendly manager at the desk!
Friendly, professional and timely services at great prices!
This was the second visit to Midas...a few months ago I had an Enterprise car rental with a flat tire. I first went to Belle tire and had a very poor experience ...Enterprise advised Midas ...t.he experience was exceptional and thus I decided Midas on Holland Sylvania in Toledo Oh would be my future oil change store. The manager is extremely professional and friendly and that attitude is reflected in his staff...5 star service !!!I have recommended this Midas store to family and friends and will continue to do so!
The manager is excellent and so are the mechanics
I’ve had nothing but great service with the new manager that’s there now. He’s very courteous.
Apply store coupon when offered to customers. Commit to a Test Drive after replacing brakes/rotors. If not, don't charge customers for the Test. don't get me wrong about the staff, the manager was nice and personable. I did enjoy that.
Rich was a delightful manager who definitely wants this establishment to shine.
They were quick and the price was great for an oil change.
No reason I wasn’t highly satisfied. I come to this location because of their reliable service and good customer skills. I live very close to the Woodville road location and have had so many problems and miss trust, I won’t go there anymore. I make sure to make my appointment at the Holland-Sylvania location which is close to my work.
Hire more people? Figure out how to schedule service more efficiently. One minute the garage would be busy the next minute NO ONE would be in the garage working. Seemed to be a lot of breaks. I was there for a front brake pad replacement that took 6 hours. They were not familiar with any of the promotions that were on your website - I feel I got bait and switched.
The employees are very friendly, service was quick, and the whole process was easy.
I really like the mechanic that worked on my vehicle. I'm sad that he is quitting this week.
Got my car in, decent on inspection and timing to determine problem and contact for repair statement and estimate on vehicle repair
tHEY DID A good job and I was satisfied with the results. It was a simple car repair. I don't know what more they could have done short of reducing the price for the repair.
communication is key, and taking responsibility. they did an oil change even after i told them i already got one, then they wanted to replace brakes and rotors without telling me the price up front.
Great experience. We broke down and limped to the shop without notice. They shoehorned us in with a frozen break system in front. was able to repair asnd get us back on the road while we waited. Excellent service.
Everything went smoothly from the time I made the appt through the time I paid and was on my way. Very nice staff and felt like Rich was an honest man.
I've always had excellent service at this location.
Friendly,knowledgeable and great communicator.
The staff have been helpful - I started coming when my car was broken down and needed to get towed to the shop to be repaired it was all completed in the same day came back for an oil change and they communicated well on what’s going on and what I needed and gave me prices for breaks and rotors around with labor and for a broken sway bar so I know what to expect when I come back
timely; pricing was as expected; people were very friendly and kept me informed
Knowledgeable staff and quick service
My wife's van 2014 Chrysler Town and Country received an oil change on 3/25 and the next morning there was oil everywhere under the van. Isn't the tech supposed to check for leaks after completing the service? I am glad it was fixed on 3/27, but what about for our time and hassle? Her name is Ann Goins. 567-225-2448. Thanks.
Close convenience, friendly staff.
They helped fix my bumper that got pulled away when I was in the parking lot.
Rich and associate were very helpful.
Midas staff communicated pricing/timing well, willing to go above and beyond the original scope of work to make things right.
It was quick but also gave us enough time to catch up on a couple errands and they called us in a timely manner. They also noticed we needed new wipers and made that happen.
It was qick and easy, Rich was really knowledgeable and helped me understand my car better.
This was my second trip to this location. Both times I was satisfied with the service and the price. I had a very bad experience many years ago with Midas, so I have avoided up until recently.
The problem was addressed and explained very well.
Been coming to this Midas for 25years-always quality service and the personnel are always truthful.
Every time I go to this Midas they try to sell me an extra service that I didn't come in for.
Very friendly and explained everything that was done to my vehicle. Didn't try to sell me anything. Will definitely return to this location.
I am highly satisfied with this visit. But the visit before that I was told I needed brakes ASAP. I really didn't and on this past Saturday I was told I didn't need brakes quite yet, but was in the yellow. What is going on? Thakns.
I always use Midas for my vehicle maintenance because of their skilled technicians and prompt service.
Just explained everything with detail so I'll be scheduling more work soon next week. They completed a decent amount of work in a timely manner.
Pleasant employees. Fast service. Expert explanation of services.
Got my car in quickly for service. That is very important to me
I drive out of my way to come to this midas on Holland sylvania because the manager does such a good job and I feel I can trust him. Very kind. And the workers are great too!
"I had a horrible experience at the Monroe st location. I was there for about 3 hours and they couldn?t help me and were very unprofessional. I came to the holland Sylvania location and the gentleman that helped me was incredibly nice, explained everything "
"Did a good job, Josh was good. No problems.But I used to come here for 13 years and got fantastic service at a very reasonable price. Not now. I go to another service center as they give me reasonable rates and very good service.I would go back but since D"
I had a very low tire on my Jeep Wrangler. I had put air in the tire but was sure something was up with it so I took it to Midas to see if they could look at it for me. They had two guys working and cars in the stalls...BUT...there was a guy who took tim
I was told I owe $1600* to replace my whole evaporation system. I took my car to another place the get a second opinion and was told it will only be $300 to replace some parts of the system. Very disappointed in Midas and I felt very taken advantage of. Gl
Was told that the tire rotation couldn't be done because of swollen lug nuts. Never heard of anything like that before. Then was told that the only way it could be done is that the swollen nuts would have to be hammered off and that the nuts would have
Got me right in. Took care of my problem and I was back on the road in less than a hour. Very professional.
"I just sat here for 20 minutes to get an oil change, staring at your FLASHING ?open? sign and no one was even here. And I have a picture to prove it. Very unprofessional. Won?t be returning."
"Went in just to get a new tire and left it overnight, call the next day and my battery is dead, the tire I requested could not be ordered so they ordered a more expensive brand. I can only imagine what else will be wrong with my car once I pick it up. I he"
Amazing service .. technician took the time to pin point my issue ... I recommend this place for any work Thank u gentleman u are awesome
"Recently had the opportunity to use their service on some tires purchased off Tire Rack. The manager Jordan called as soon as the tires arrived. The got me right in that morning and Tony balanced them, put them on advised me of the pressure and when to rot"
They were ready at the appointment time and made sure they worked correctly.
"Brought my van in originally for starting issues in November . Had diagnostic test ran on vehicle and was told it was a fuel pump, had work done and paid for. When picking up the vehicle (Fri) same problem existed and was told the vehicle needed to be ran,"
Check engine light came on....truck stalled. Got it started...drives...but cutting out. Took into Midas 2 weeks ago...ran great for about a week. Have had no time to get it looked at again... definitely no money.
"Ok service as far as time goes.. however, one of my tires was reading low. 27 lbs... still read low when I left. Makes me wonder if my tires were rotated as the air pressure in the tires were not checked. I actually had a nail in the tire and had it repair"
I would like to thank topper for working so hard on my chevy cruz you did a fantastic job i appreciate all that you did this was at the midas on reynolds road
"I hope Dale and Ray never retire!!!!!!!!!!!!!They are the BEST, always know we are in good hands"
"I had received an estimate from another and this was lower. The manager was professional, service timely and he communicated with me the entire time. Had front light replaced. Will return in the future."
They did a good job of completing the task and doing it in a timely manner. I still wonder about the rotors though. I will go back and have them look at those again.
I would not take my care to anyone other than Dale at this Midas!!!
"Midas on Holland Sylvania Road in Toledo provides great service, and fair prices. The people there are friendly and always address my needs appropriately, and the work that they do on my cars is always dependable."
Did a great job. Very professional appearance. Great looking welds.
Couldn?t ask for better service and integrity
Very professional work and customer service.
I was in a time crunch and they got me in and out in a hurry. I first went to a instant oil change but they wanted to much for a oil change so I drove up the road to Midas and was glad I did because they also accepted a digital Val pac coupon along with th
Mike was very knowledgeable and helpful. Quick oil changes. Always a positive experience.
"Great employees, great service. Quick and affordable."
"This is the only location i will go to. The Manager, Dale Montgomery, is extremely conscientious about getting the job done right and making sure the customer is confident and satisfied. I would recommend him to anyone! "
"I have been into this specific Midas a few times and they?re always extremely efficient! I have had breaks, tires and oil changes done here, would highly recommend. "
My visit was very enlightening. Everything was explained to me by Dale in a way that I could understand (especially since I am a female with not much auto knowledge. I didn't feel pressured in anyway. I purchased what I needed and will be back to com
Weld looks great. Quality work.
Took long time. Advise customer of expected time.
"Oil change was fine. But i needed my brakes fixed and my engine soon light was still on. even though i marked everything that needed to be looked at before i came to midas .. i needed new tire rodes , my gasket was busted . Didnt do anything but waste my t"
"Everytime I come here I am always extremely pleased with the very honest and very professional ways these guys serve their customers.It's good to know that their are still people out there that believe in good old fashion business ethics, tried and true."
Always friendly and courteous. Always informative about anything they find. Will continue to do business with Dale and Ray.
"My Daughter dropped her car off on a Friday and was told it would be a couple hours before they could get to it, however we waited until the following Tuesday before it was looked at. We had to call many times looking for updates.Now as far as the cost I w"
"I have always had great experiences at this Midas, which I can?t say for every Midas I?ve been to. Being a female who is not an expert with vehicles, I have frequently felt like a dummy at other places in the past and I know other places have tried to ?pul"
Won't go anyother place unless Dale Montgomery is in charge!!! Best work and it will be done right!!!
"In and out very quickly, Thanks"
"Took my vehicle in for an oil change and had decent customer service. Everything seemed to go well other than when my vehicle was returned to me the floor mats and door jambs were dirty from the persons clothes and boots, fortunately I was able to clean it"
Manager or owner: Dale & the other older gentleman (not sure his title) will never steer you wrong. They're really Good guys / experts. been going to this location for 6 years...
Manager (or owner not sure) & the other older gentleman / manager are experts & Good guys... They'll never steer you wrong.
"I drive out of my way to this location. Dale Montgomery and his team are very dependable, loyal, and honest. "
"From the moment I walked in the door and was greeted by Dale, I felt extremely welcome. My car was completed in a short amount of time and the tech explained everything thoroughly. I feel that I get honest feedback from Dale and the members of his team an"
The guys that work at this location are great! They show you everything they find and explain it all to you.
Nice friendly people to work with. Always ready to help!!!
Awesome service and very timely
This time was the worst experience I have ever there. The car has been there for more than 3 days and in the end it didn't get fixed the main problem and I had to pay an extra charge for a part and labor that was working completely fine and now asking me t
"The only manager to go to for top quality work on your car at a fair price, none better! Thanks Dale!"
"great job, told me of future repairs coming up"
Always a pleasure with dale and crew. Fast and friendly! Only place I trust my car to
Asst. Mgr and Mgr. were both very friendly. Asst. Mgr. explained & showed me the brake situation on the day of the oil chg. Returned following day for brake repairs.Also had wiper blades replaced. I would recommend this location to others for auto repai
I have now used Midas for my last 2 oil changes. They take you to your vehicle and review everything they find. They give you options of buying but are not pushy. I feel they are honest.
I take all my vehicles here. They don't try to sell you on services you don't need. I don't trust 99.9% of the service dealers but this is the only I trust in Toledo
"I absolutely love this place. Dale and his group are very honest and friendly. They have never treated me as a female who doesn't have a clue and they don't try to increase their sales by saying you""need"" to get this or that!"
Always have a pleasant and professional visit..Chris went out of his way to get me out promptly while keeping me informed .. thank you again
Both Dale and Ray at Holland Sylvania are the most honest and trustworthy auto repair men I have ever dealt with and I have been taking my vehicles there for needed service for years just because of that. I would also like to commend them on this particula
"I have taken my 19 year old Taurus to Midas for over 10 years. The current manager, Dale, has taken very good care of my baby. Midas keeps me informed of what services are needed now and things that are in need of repair that aren't critical. Great service"
"It was the day after New Years and I thought I would have difficulties getting my car serviced that day. However they got me in immediately and got my problem diagnosed and the work complete in just about an hour. GREAT WORK, GUYS!!! I have been a loyal"
"I have been going to Dave, the mgr of this location for over 10 years. I have always gotten terrific service and at a a very competitive rate.No matter who he supervises, the work is done right!Would recommend him to anyone!!!!Happy Memorial day to all!"
"I took my vehicle in for inspection because of ""Check Engine Light"" notifications. The problem was with the emission control system and could be the result of many types of problems. Code was reset to see what would happen. On 1 May the code reset and t"
"The crew at the Holland Sylvania shop do an excellent job always!! Special Thanks to Dale & Ray, Always friendly and honest!"
very helpful and great to deal with...do what they say they will and in a timely manner
I always appreciate the honesty when having to have repairs done on my truck. I do bring my truck to Midas because of the honesty and treatment I have alway received. Most of the time I don't have an appointment but they always fit you in. Thanks Guy's you