Patient and knowledgeable staff. Comfortable waiting room. Great attention to detail
Everyone working was very knowledgeable and helpful. I didn’t feel like they were talking down to me or pushing me into anything. You could tell they have worked there for a while and really liked their jobs.
They were unable to get my Maserati on the lift to fix a tire leak. I was told my car sits to low. I took my car to Belle tire and they had no issue getting it on their lift to fix my tore… Midas needs to update there equipment
I was not expecting to pay the amount I did when I walked into the lobby. I mad the appointment because of the promotional $29.99 on a synthetic blend oil. lt Instead of getting a synthetic blend oil, I was prompted into a full synthetic oil. At least the customer service person told me about an online coupon that saved me $20. I was happier with that.
i had a screw in my tire and they were able to fix it without an appointment
Everything was fine. The Manager was polite and efficient. The work was done promptly. My car sounds quieter than it did before the visit to Midas. Everything does not have to be a 10 for me.
Professional, timely service, pleasant and respectful to customers. Was extremely hot that day and yet they were all committed to their work. Good job!!
Quick service, knowledgeable friendly staff
Explained what they were going to check in addition to the oil change, and gave me the option for the air filter, thorough inspection,etc
Connor and Jay took care of me and made sure that we got everything we needed and it was done in a completely professional and timely manner. Great experience for any consumer/customer.
Happy to see the employees excited to see my Firebird. I have been going here for years and they are the best, I can always trust them with my cars and especially my new one. Didn't charge for a routine checkup and very friendly and conversational staff that are enthusiastic about cars.
Very friendly and knows their stuff
It was a good overall experience
When I scheduled the appointment online it said it would be $29.99 for a synthetic blend oil change but I ended up getting a full synthetic oil change because (as I verified from the owners manual) a full synthetic was recommended. However, when I scheduled my appointment I don't believe I got the $20 off full synthetic change that the coupon said I would get. I paid $79.99 for a full synthetic oil change. That was even more than I would've paid at the dealer. So, I don't think the $20 off coupon was applied.
Very friendly staff, that got me in and out quite quickly.
Staff was very thorough and competent. I was very confident in entrusting my vehicle to them. They took the time and effort to accurately diagnose and repair the issue I had with my vehicle. I've always had a positive experience with Midas.
I usually don’t leave reviews but my experience with Conner and his Midas team is worthy of a nod for their great customer service and overall experience. Keep up the great work!
Associate was very nice. I felt comfortable waiting for my vehicle
Great experience. I will definitely return and tell everyone to go to midas
Able to get an appointment quickly and minimal wait for work to be completed. Friendly service too.
Friendly and inviting customer service. I appreciated that the person who helped me explained things to me in a way that was easy to understand and took the time to explain all of my options.
very friendly and updates on progress and pricing.
Very friendly and prompt service. Will continue using this location for oil change
Very professional! Pointed out other things that needed fixed.
Everyone is always very helpful and organized. They are on time when you make an appt.
The prices are a bit high
Manager Conner super nice. Techs nice as well
I was told my vehicle would be done by 1:30 or 2 and it was not completed until after 4:00 I also did not receive a call explaining the delay I finally called after 3:00 and they told me a very long version of why the delay that sounded like an excuse I was getting irritated because I had to be somewhere later in the day,if I had been aware of the situation sooner I could have made other arrangements
I scheduled an appointment online for an oil change to avoid having to wait too long or to be told that it wouldn't be possible that day due to all associates being occupied with other customers' vehicles the rest of the day. It took almost 2 hours to complete. I thought that was a little too long. I don't want this to sound like a negative review because the staff there have always been very friendly and helpful and perform very high-quality service. I've been a customer of this location for years and will continue to be.
I am so confused and concerned by the pricing! Why did I get charged $69.99 for each individual spark plug, times four spark plugs? That's an astronomically high price per unit. I can buy a pack of 4 for $30. Thanks for listening.
The only qualm was that tire pressures were also not checked and replaced as needed as most places typically perform this as part of that service as well.
The timing for the oil change and service and the time before they took vehicle on a bay after a scheduled appointment
An investigation of my AC was performed. After determining they were unable to fix the problem, they gave me recommendations for who to contact next. I was not charged a penny for the investigation, which they absolutely could have done. It’s quality care like this that keeps me coming back to Midas.
Customer service is good and they don’t pressure you. They take apts and it’s always a fast service.
It was easy to schedule service on line Brian was very kind
The staff was extremely friendly. Customer service was excellent. Nowadays it’s hard to find excellent customer service and these guys had it! Great job!
Great service, communication, and convenience.
The service desk guy was friendly and called me about the price. The service was great and fast.
The service was good. I made an appointment and I did not have to wait.
I have been a long-time customer of this Midas location. The staff and mechanics are always helpful and communicate well regarding my car's needs and maintenance. I have written many positive online reviews so that they get new business. The pricing is fair and they don't try to take advantage of me by suggesting services that my car doesn't currently need. I recommend this location to my friends, family and coworkers.
Brian was very understanding of the situation and offered a fast and cost-effective solution to my brake issue. The ease to schedule the appoint was fantastic, it was a same day turnaround from schedule to completion of the job.
Connor helped me out, had me in and out in quickly. My exhaust was really loud and he had a mechanic look at it. I made an appointment and it was taken care of the next day as I waited. Best experience I've had in a long time.
They did a great job with my oil change and tire rotation and checking everything out and making sure everything was good. They even gave me estimates for something else that needs to be fixed! Conner was amazing!
I needed brakes. Made an online appointment on Monday night. Dropped car off Tuesday morning. Was done within a few hours. Service called me with the issues and gave me the price.
Few places take reservations for oil changes anymore and was pleasantly surprised when I was able to secure an appointment on web site with no trouble and for the next day. I was immediately approached by the manager and within five minutes the tech had the car on the rack.
Why make an appointment if it takes a hour for them to pull the vehicle in for an oil change?Then it takes an hour more.Noon appointment, I left at 2pm.For an oil change.
Everyone was very friendly, very professional, I usually have to wait until my 2020 oil filter is in stock since its newer but I think they had it on hand which I really appreciate!!
Everything was explained and done as promised
I scheduled my appointment online and was able to get in the next day which is good. When I got there I was greeted right away and within an hour they called to give me my quote. My car was ready the next day and I ended up paying exactly what I was quoted. I only dealt with one person who was very knowledgeable and nice.
The associate decided to balance my tires with out my knowledge and tell me they were out and charge me 40$ one tire was 1 oz off and I paid for a full balance
They always do a great job! Very nice employees. I moved from that area but I still come back there because they have been honest and helpful to me.
They do good work, and are honest with me.
Took in my truck for warranty. Muffler lasted only 3.5 years. Associate tried to sell me a complete catalytic converter back with muffler warrantied. Claim was exhaust pipes to aged to attach replacement muffler. He refused to put on a warrantied muffler. I was unwilling to spend $800. I was told to have my mechanic put on all new exhaust pipe and bring it back. Then he would put on my warrantied muffler for $75. I took it to my mechanic who put a new muffler on without problem. No exhaust pipes replaced. $350. So much for a lifetime warranty.
took my 2015 Jeep in to have them check out rattling sound coming from under the engine and rear of the vehicle. Noise was prominent. Service technicians stated that it was the rear brakes and that after replacement the noise would cease. Could not do it that day so we rescheduled for the following Friday. Kept appointment although it took 45 minutes to get into a stall. Brakes replaced. On my way home i heard the noise again and as strong as ever. Called Midas immediately and had to wait till Saturday afternoon to get it in. On Saturday they test drove it and acknowledged the noise was still there and after placing it on a lift found that 4 bolts holding the trasmission were broken which caused the rattling noise. Had to take my Jeep to a Jeep dealer to get the appropriate repairs. Very unhappy.
Was not pleased with the quote I was given. Maybe it was acquirate , maybe not. My car is 18 yrs old. They wanted me to spend $1400 exactly for a complete brake job. As a senior citizen & female, I think they were taking advantage of me. While I realise Midas is usually a reputable company, I think this was extreme. I chose another company for the service I needed. Yes, I needed new brake pads all around. But my rotors and calipers just needed cleaning. By bill from them was less than $600. I am sure the brakes will last for as long as I still have the car. I will return for my oil changes, but will think twice about other services.
I’m a person that likes professionalism and i felt that i received it. I was also told about another problem with my car and i felt that was also awesome!
There is always room for improvement. The staff was and is always great and I have never had any issues with getting any work done there. They go above and beyond to make sure I know what they did and recommendations of what I need to get done in the near future. We usually always take our vehicles to these guys. This location and staff is wonderful and don't sell you whatbyou don't need but are straight forward with whay you should get amd when it is needed. Never any pressure to get services not needed. Will also being going back soon for more maintenance! Great job guys!
"Fast, friendly, and affordable!"
Went in to get some new wheels/tires put on. They got my car in and put them on quickly. Handled the old and new wheels with care. Would recommend them.
"Bad advise and bad work cost me over $1,000 on my A/C. Gave them a 2nd chance on an error code and the recommendation for manifold intake seals - costing $660 - had nothing to do with the error code which turned out to be a weak O2 sensor. (I have an ana"
Very professional and efficient!
Had an oil change and new tires installed. Took less than 2 hours. Waited in a clean & comfortable waiting area. Staff was courtious and friendly. Job well done.
Friendly and quick. We won't go anywhere else! Keep up the great work!
They could have told me I needed breaks on front and back. How would I know? They did a great job and did not up sell me. I will be going back.
"At this Midas you will find that the waiting area is always clean, the employees are knowledgeable and friendly. They always inform you of all that needs fixed on your auto. Its always been my favorite one to go to. I would definitely recommend this Midas "
"I am so thankful to have have found these guys. I knew that I needed all new tires. But I also trusted my regular ""mechanic"" when he told me of additional work that was needed. Turns out, I don't need that work done after all. I appreciate the honesty, the"
"Thank you for taking care of my vehicle. You always are able to get me in for an appointment, make sure my vehicle is well taken care of. It does not hurt at all that you are always offering coupons to make it so affordable. Thank you for all you do. "
"Let me tell you, it's been a long time since i had good customer service!! These guys are so professional and very pleasant when you walk in for services. I truly give then a 10* .I definitely would recommend any one to them for car service. I have a very "
"Aaron and his crew are honest, expedient and affordable. I stopped going to the dealer for service because they are dishonest and expensive. I will be returning to Midas for my vehicle's service needs. They are awesome!"
"Jeremiah,and JOHN GREAT WORKERS VERY PLEASANT, I just love them,they know what there talking about, that's huge, keep up the Great work guys from Gladys, "
"I guess its fixed, I haven't got under the truck to see"
I?ve been a customer for more than 10 years and I?ve always enjoyed good service. This last time I took my vehicle in to fix a leak from my radiator hose and more than $700 later my van was spitting and sputtering and barely running. When I explained this
Very cute guy at the center was very helpful...awsome!
Came in on the late side for an oil change and they got me in right away. They went o er things with me made sure everything was understandable. They were very thourough and quick. Very good service. Highly recommend
"I went there not knowing I had a large ***** in my tire. Aaron was very kind and helpful. With his assistance and help from a friend, I was able to get a new tire and was back on the way home in no time!! Thanks, Aaron!! You're the BEST!!"
Fast and friendly service! Very impressed
"My daughter went there for repairs on her car. She told me the employee named Aaron was excellent, polite and very professional. She felt safe waiting for repairs to be completed..also the diagnosis that they gave her work and solved the problem with her"
Very nice work. and respectful Thank you
Want to give a shout out to Aaron Archambeau. Great customer servive
"Fantastic attitude from all employees, especially Aaron! Timely and great service. Thank you! I will be back!"
"GREAT PLACE TO HAVE NEW TIRES PUT ON, AND I HAD THEM DO A FOUR WHEEL ALIGNMENT, MY CAR DRIVES LIKE ITS NEW AGAIN, WHAT A DIFFERENCE, THANKS TO THE MIDAS TEAM."
"NICE PEOPLE THEY DID A GREAT JOB WITH MY BRAKES, HIGHLY RECOMMEND THIS MIDAS ON MONROE ST, IN TOLEDO."
"I had to make special arrangements to leave my vehicle for the day. I verbally told them and wrote a note stating I had a wheel bearing going out, I needed my oil changed, wheels rotated and front end greased. I called at 4 to ask how it was going and they"
"They were very friendly, very professional, i will for sure to bring the car back to that store. Very knowledgeable!!! Keep up the great work."
"have had many bad experiences with midas in general, but this shop manager has gone above and beyond to help me out and i cant say thanks enough. it takes a lot to win me over and this gentlemen has"
Excellent Customer Service- Mike is a Rock star.
"Friendly, professional. - Very good experience!"
"As a single female, I really appreciate your team?s expertise & prompt friendly service. When a car gets older, it?s nice to have mechanics I can trust & depend on to keep my car running smooth & safe. "
"You are my go to for car repair. Great mechanics, excellent service & peace of mind. As a woman, appreciate advice I can trust. Thank you!"
I can always count on the guys at this location to give me an honest assessment of what needs done. I thought I needed extensive work (which they could have charged me for and I wouldn't had known) but it just ended up being a simple gasket and I was off a
This past visit was kind of rough. The smell of spilled gasoline was so strong i got dizzy and had to walk outside in the cold. The seals on the windows should be way tighter than that!
"I go to this Store all the time and I always get great service fast, friendly, and fair prices that what I want and what I get here Thank You Midas"
I have been to this location several times for oil change and tire rotation. I always feel very confident with the care and review of my Jeep. I always feel I can trust them to tell me what is needed and what can wait until the next visit. I love having
I first got a price for a belt today from Midas at 99$ and a idler pulley at 65$ lol I call auto zone and the belt is 25.99$ and the pulley was 27.99. Mind you this is a ten minute fix at most! And they tried charging 140$ for labor. Get real
I went in for a last minute oil change and everything was great. Service was quick and the staff was very polite and helpful. I will be back!
"I have been here before & was satisfied, but I had a few problems this time. It was on a Friday & they had to order the tire in for sat a.m., & quoted me for a Uniroyal tire, $160. I took it in sat & got tire on & when I got home I saw I had a Starfire bra"