The receptionist was very friendly and kept me company while my car was being worked on. In addition, I was told very clearly what was wrong with my car and how it would be fixed and it was done very quickly and the quality was good too
Service completed as expected and on time.
My experience was a pleasant one other than the surprise at the pricing. This is not your fault as I did not anticipate this. Overall, I have no direct complaints on this visit, just need to figure out the unexpected turn in events.
I showed up with a tire issue explained I was a fire investigator and said I have a large fire I need to get to and they accommodated me and the technician looking at my vehicle was extremely polite and helpful
It is not our first time coming to this location,we like the service and the staff is very friendly and knowledgeable .
Completely unacceptable. Booked in for service at 3pm for a tire change while I waited. They had people form 1pm not even serviced at 530pm. Eventually car was done at 6:45pm and air was not balanced. First and last time I will ever be going to midas.
Helpful staff, clarity of understanding and product knowledge.
Service with a smile at the right price
Nobody is perfect. I gave a good rating. This Survey question is annoying.
Above all, these guys make me feel that I can trust them. They are sincere and work with me to sort out high priority items and others that should be done soon.
When I tried to make the appointment the first time I called they left me holding longer than expected and I had to hang up.
The Customer service experience was excellent.Staff was friendly and explained costs related to my purchases and services
I had a great experience as my oil was changed with ease & the customer service was great! Would recommend to friends & family.
the team at this location communicates very well - gives me a fair assessment and fair price for the work - I will keep going back with both cars - thanks
Found and fixed issue in a timely manner
I needed someone to come over and give me a boost.Did not happen. Had to get a battery boost from someone elseso I could drive to Midas
I trust the skill, honesty and professionalism of the mechanics, and the extremely fair pricing.
Have dealt with this location for many years. Have had some problems but they were all resolved. Location to my home is another asset which makes getting work done more convenient.
very friendly and open to questions I trust them
Perfect front desk person and workshop teams.
A complicated case of existing tire rims, which didn't fit and new were to purchase. The whole process was well executed by Ajay and team.
The car seats were dirty specially the front passenger
They fixed my air conditioning unit with ease and they had the parts in stock for my radiator replacement.
Job well done and on time for a good price.
I like these guys. The communicate well. Good value. And close to my house. I have done all of my maintenance here for the last 5 years.
The time spent to do the job was quick and within my expectation
My car needed a few things and they were wonderful with both time and cost
Have used this location for many years and have had a variety of vehicles and services done. Had some issues at times but they were rectified and was treated as a valued customer.
I went in with what I thought was a $100 issue, but turned into a $1200 issue. The mechanic explained what was wrong and what could resolve the issue. The store manager gave me options as to what the next step should be. He even asked me to come back in two weeks for a no-charge inspection just to make sure that this repair was COMPLETELY fixed
I was able to get my car repaired so I would be safe driving it.
Identified the issue and fixed it in a timely manner
Scheduling was easy, person at reception was friendly. Mechanic who did the service explained everything well.
I was quite satisfied overall with my appointment and service. The mechanic clearly indicated his findings to me and resolved an issue. I was not able to leave the vehicle in the shop longer for a more thorough diagnostic, as I needed to use it. I plan to go back soon to get that done.
because I dropped the vehicle off and came back to get it so I cannot comment.
Tire leak which was looked by other auto mechanic in the town but not able to fix. Explained about the problem to Midas and they fixed it in first attempt.
Identified the problem quickly and repaired it in a reasonable amount of time. I get all my services from midas
Got everything I needed done
I have 4 cars been service by Midas and the experience is amazing! thank you
Was able to deal with store mostly by phone
Nice work and people 💪💪💪💯And fixed oil filter freeee and check my car and give me feedback about my problem
Staff were friendly, explained my options well and the service went quickly. The car was in great shape when I received it back and I was super pleased.
Brake pads replaced, refused to acct$50 coupon for the service, I did agree with them even though they were wrong. After brake service did not do proper inspection. Noticed noise when driving car. Came back next day to complain about the noises, service manager told m to cone back in couple of weeks to see if noise would’ve go awy. It did not came back in two weeks as the noise got louder. They inspected the brakes and not the right brake pad were loose. Service manager was due to capliers being rusted and I need to put in new calipers. I challenged him and said how does he know root cause is the calliper and not a defect in the brake pads. He agreed to replace the brake pads and the problem went away.
I was told that they put in one litre of windshield washer fluid in my car to top it up. What they didn't know is that the day before I brought my car to gas station to vacuum it and go through car wash and I personally topped up up the windshield washer fluid myself. And I never used and fluid from then to my visit to Midas. So what they told me was a complete lie. Also, usually when I visit there, they tell me something needs to be fixed or replaced. Something different each time I go there. But I never get it "fixed". This time they told me that everything on car was fine. I do not trust Midas anymore. Going elsewhere from now on.
Have various vehicles serviced at this location, some with some major issues. All problems were corrected and was able to talk directly with the owner to discuss any concerns.
All the years I have service my vehicle at Midas, price , service friendly like being part of the family. The respect , very helpful due to my budget always valued me as customer. Thank you 😊
Great staff, reliable service
I am not a mechanic and I might be wrong. It took 3.5-4 hours to change the 4 tires and do the alignment, albeit one tire was flat and significantly damaged.
Quality of work and helping attitude of the owner and workforce.
light bulb changed right away
I start3d going to this particular garage about 7 years ago and I found the owner to be quite honest with his explanation for the work to be done. On my third visit, he had a recommendation things that should be fixed and things that cam wait. Very friendly and relaxed atmosphere.
Do a more thorough inspection of the issue
The length of time to complete the service but that was most likely due to timing of the year with the Christmas holidays. It is a little difficult to be without the car for two days so that is the only thing service I miss from the dealership is getting a loaner vehicle however, the pricing is much higher.
Great trustworthy service
The customer service is always exceptional and the value of the services provided to get my car up and running was fair.
I am extremely confident in the service I receive at Midas on Eglinton. They are always honest in their assessment of my service needs, never sell me anything I don't need, and in many cases have gone "above and beyond". The staff is friendly and professional, and my Midas experience is always a positive one. I HIGHLY recommend this location!!
I have been a customer for awhile. Been very happy with the services and prices. I like the fact that they know me when I bring my car in and always able to squeeze me in if something unexpected comes up.
I trust the staff at this location only. I have had bad experiences at other Midas locations closer to my home.
Need to be faster with my appointments for the oil change...get the car out in about 45 minutes or less.....not 2 hour.
Crew was professional, friendly and quick
They’re very good at what they do. Very thorough
The staff at my local Midas is very friendly and courteous. I was not able to come by in the afternoon to pick up the vehicle. So they offered to keep my car locked up safe inside the garage. I was really happy with that suggestion and it was very kind of them to offer that option.
The staff has always been friendly to me and professional. It's close by my workplace, so scheduling an appointment on my lunch period is very convenient as well.
Detailed honest inspection
Booking the appointment was swift, communication with the CSR was top notch, waiting time was minimal, the service received was perfect and the pricing was good
This Midas under Ajay is the closest I have come to trusting an auto servicing centre. He and his team are knowledgeable and matter-of-fact and they tick all the boxes when it comes to diagnosis, trouble shooting and adherence to time schedules.
This is my only go to for my car and the fleet from the office.They are friendly, take great care of me as a client and all the vehicles.
Extremely friendly staff. Very engaged with my needs and explaining costs and procedures. Even though more than a few extra issues were discovered they were able to complete all it all by the original time schedule.
Technician explained in detail the parts and services that the van required and the person at reception was very friendly.
very friendly owner AJ and also staff great customer service
Great staff. Make all the difference
I have been to this place before.
I deny any claim I wasn't highly satisfied with the experience. I might not bring my car to Midas on my next visit because I'm not entirely convinced they have the experience with my rare vehicle
I have nothing but good things to say about AJAY and his team! I take over 6 different vehicles in and out of this location - my car, friends cars, company cars - they are amazing to work with.
Oil change for Mercedes C300. Advertised online as 69$ ended up costing me about 174 plus tax.
Work done correctly, fast, and have a good relationship with this location. Have had several vehicles serviced here.
The person at the front desk was very kind, courteous and personable. I made an appointment but made a mistake as to what time and they accommodated me. They were very understanding.
Owner experience went well. Second vehicle repaired in last 3 months. Very happy with results in comfort on CX5. Sure Elantra will meet our expectations. Ty Midas
Honor appointment and response/completion time.Competitive pricing.
Oik change and let me know about all bulbs rear, brake, that were out
Employees should be there on time and ready to work when appointment is made. Customers shouldn't have to wait 4 plus hours for something that should only take 2 at most. When taking appointments, employee should ask the right questions so that they are prepared for when the customer arrives.
I was greeted in a friendly manner. When an issue with my car came up during the free inspection, it was explained to me. With the quote in writing in a calm, and polite manner.
The oil wasn’t completely tap up where the line was, the technician has to fill it up again.
This location is MY ONLY go to location for all my vehicles both personal and commercial! The staff are more like friends! I highly recommend this midas to everyone.
For my first visit to Midas, I was extremely satisfied
Great, friendly and honest service. Looked after all my needs. Only recommended service that was needed.
Vehicle serviced properly. Have used this Midas shop before and have a good relationship with the owner. Issues are discussed and repairs are done as requested.
That feeling of trust built over the years
They are my go to with 3 company vehicles, 2 personal vehicles and 2 vehicles of friends. They listen, are responsive, open to helping and the dialogue to get things right.
I was there for over three hours and would have appreciated knowing the service would have taken that long as I would have arranged to leave and come back later. but the employees were great and treated me well.
Front desk staff was very friendly, price was reasonable.
Vehicle had a check engine light that needed to be resolved plus the standard oil change as service checks. Brakes needed to be done as well after they were inspected. Shown the parts and details of check engine light explained. This was an unscheduled appointment and they were able to get my vehicle repaired.
I work nights and they try to accommodate me due to that also my waiting period is satisfactory. They also give me the best prices for my budget. Plus I always have great friendly conversations while waiting for my car to be serviced.Location is also great 10 minutes away from home. Thank you Midas 😊 great service for all these years .
Very friendly and competent
The Midas location at Eglinton & Tomken has always been my "go-to" place for auto repairs & services. They are friendly and really explain what type of service I am getting and if it's a larger "repair" then they always explain what the issue is, how they will rectify the issue and the overall cost, before I have to make any decisions on whether or not I want to proceed with the service. They don't just do the work, then tell me to pay them. They ask first, get my consent, then do the work. For that I am grateful and for that I will continue to come back for future service.
Quick appointment and quick quality service and clear explanations!
"Wonderful team, go above and beyond....had a problem with my gear shift.... expected to replace sensor however turned out to be a loose wire....most places would have just replaced the sensor and not necessarily fixed the problem (hundreds of dollars for p"
"We took our vehicle in for an oil change and, without requesting any other services, the team checked the tires, oil and topped up the windshield washer fluid and gave the car a ?once over? at no additional cost which was very much appreciated. After man"
"We couldn't be happier with the service and care that the Midas team always provides. Our last visit was to have new tires put on and when the quoted tires were out of stock, Ajay took the time and effort to find comparable ones at the same cost which we "
"Excellent service, they were able to squeeze us in right away and it was all completed same day, for a terrific price as well."
Very good job done on time with just booking on line the same day.
Would have been alot higher except the girl answering phone and running the front is clue free-doesnt even know what credit cards are accepted
Very happy with the service received at Midas and glad I made the move to have my car serviced here.
good and fast customer service. KUDOS!
"terrific customer service as always, and the shop is set up safely for COVID"
"I called after hours, and the owner was only to happy to help.We decided to wait til next day, where I got excellent service.From the receptionist to the fine work done, we couldn't be more pleased.This is why our whole family goes to Midas."
Have used these guys over the last 3 years. Recent oil change special was suppose to include rotating tires and topping up fluids as per email I received from Midas. The tires were not rotated and windshield fluid reservoir was bone dry - nothing. At the t
Friendly and honest service!
"Ever since I first visited this workshop about 5 years ago for my auto repairs/service, I have never found the need to go elsewhere. Ajay and his team have unfailingly proved to be reliable and trustworthy, a kind of unique feeling that you don?t normally "
Fast and accurate servicing.
"I have been using this Midas store for a couple of years. Reliable, reasonable and good communication. I recently went in for the tire switchover and oil change. AJ (the owner) and his crew took a lot of precautions to make me feel safe (due to Covid 19). "
Courteous staff and technicians
We lost brake fluid leaving Pearson and managed to make it to Midas where Shelly and crew found brake lines were leaking. It was a four-hour job. A gentleman (the owner?) offered to take us to Square One where we waited. A cab back to Midas and Shelly kept
"I would like to thank your staff by saying that you guys are very professional and honest, not like some other shops. I will be bringing my vehicle to your shop when needed. Thanks"
Shelly did an amazing job servicing my brakes and changing the oil in my car. He is an honest and hard working mechanic that gets the job done quick. I will continue to bring my car here!
Great service. Staff are very helpful and professional.I have been going here for years.
"Very courteous and helpful. For the safety, after initial inspection and service, took vehicle for two test drives and provided results via phone and hardcopy."
Great service once again!
Shelley always takes good care of my family's car needs.We continue to use Midas.....
My experience with this location has always been efficient and pleasant.
"Despite having an appointment for an oil change, I waited for hr and 15 mins till 5:30 pm for the service. But the service is very good. I always have my car's oil change with Midas and bought 4 new tires in 2017."
Exellent and cordial reception. Outstanding Diagnostic acumen and outstanding repairs.Prices for parts exorbitant comparared to quotes on internet
Service is always fast and friendly!!!
I have been going to this location for many years. Friendly and knowlegeable staff.
Shelley is always friendly and the crew are always helpful. Keep up the good work.
"Excellent, friendly service and issues were explained fully."
Midas guys are professional but it seems they are very busy so they dont give much time to explain. But overall it is good place to go and service.
Very friendly service and tire change-over was on-time.
Great service, thank you!
"First time at this location, great customer service and advise."
As always Shelly and crew give you the facts and perform a great job! Some squirrel decided to use my car as a pinecone stash and diner. Shelly thoughtfully removed the cones and looked around to see if there was any chew damage to the wiring and didn't ad
Thank you for a quality job at a fair price. Still the only shop I trust with my vehicle.
I think they did not do the courtesy checks during this service
As usual the service was excellent. But that's not why I've continued to be a repeat customer for years. Most garages these days don't really think about fixing cars properly. They just snap on new parts at exorbitant prices and hope they hit the mark. At
"Shelly and his crew did a great job repairing my suspension issue (replacing lower front control arm). Fast, efficient and reasonably priced compared to other shops / dealer. I will be back."
"Always great to have my car serviced at Midas. AJ, Shelley and Tamara are professionals so as are the other staff. Keep up the good work and excellent service."
I took my car in to check for an oil leak and when i got it back the engine light was on. My engine light was not on when i dropped it off. they charged me $530 to fix and oil leak/ repair intake plenum gasket & cover gasket set. They lied and said the eng
as always Shelly and his crew do an awesome job
"I booked an appointment on line I did everything that they ask me to fill out, and it said i would get an email within 30 mins. Never got an email nor a phone call so whats to point of booking an appointment on line if no one gets back to you!!!"
it was good but I find this place costly. Service was good, i expected that they will wash the car (Basic)
Very bad receptionist. She was more focus on watching friends series than working. The service tech performed their job well. I would never go back to this location.
"After changing front pads, and rear discs and pads, I have never stopped hearing a squeak, coming from the breaks even without pressing on the pedal. Sometimes is more intense and the squeak gets louder if I press on the break. I have done more than 1.000k"
Great service. I got to see my vehicle's history and see all the maintenance records
AJ is a kind man & will always give an expert answer n honestly will save your money !! Im going for all my 3 cars there n will refer my family n friends too !! Keep up your good work !!
I have always received excellent treatment especially Shelley. I as moving to Scarborough and will not likely to find this level of excellency
"My vehicle has been under the care of this Midas branch. Shelly, A.J. and Alden are very knowledgeable and capable people. I am satisfied with the work and trust them with my vehicle."
It was quick service and reasonable price. I would have liked even more if they just explained what elder they did.
I've been here twice now. Both times were absolutely awful. The most recent time i went in knowing exactly what was wrong and approximately how much it would cost. They tried to take advantage of the fact that i am young and female and assumed i didn't kno
Personnel aimable et service tr?s professionnel.
Worst service....Please dont go to this location
"Courteous,fast service. Got what I needed. No pushing for extra service which I know I didn't need. Honest and no attitude. I go there for my oil change and seasonal tire change but would trust them with anything else I would need in future."
I went in because I had an appointment. I knew exactly what was wrong with my car I just needed them to fix it. After booking an appointment and calling in advance to confirm I got there and they had no record of my appointment. I had also requested on the
"Dependable, Reliable, Quality work you can Trust. Friendly, Honest and Fair prices. 1025 Eglin ton Ave. East ask for Shelly and than know your vehicle is in good hands. I won't take my vehicle anywhere else. God Bless"
As always 1025 Eglin ton Ave. East shop is a one stop for all your mechanical needs. The staff is friendly. The services is excellent and it's always a quality job. Simply reliable to do the job right the 1st time around. I would recommend this shop to e
i have been dealing with this midas for many years and they have serviced and repaired several of my vehicles over the years .Shelly has always looked after my vehicles and repaired them properly and on time even through the few emergencies i have had in t
I always get excellent service from this location.
I always receive excellent service from this location.
Ok for an oil change or tires but if your problem needs to be diagnosed be aware they could'nt diagnose a cold. have brought my vehicles in for 3 different problems and after multiple visits and payments the problems still existed .they're salesmen not tra
"I took my MBenz to Midas and they repaired my hanger for the exhaust. Quick service, I was happy with how fast they fixed it.Good job Midas."
"Without an appointment, on a Monday morning after a distressing drive on a temporary tire, they fixed my flat in an hour. Courteous, friendly, fair, patient and professional, I would absolutely recommend this establishment. Well done!"
Went there for some exhaust work they gave me a cote and free inspection let them do the job and they were fast and efficient thank you Midas .
On time and on estimated cost.
Midas guys r good as usual !
On time. Re & Re summer/ winter tires. Under quote.
"I trust my car at this shop! Shelly takes good care of his clients. I had so much work done, and everything was explained to me before, during, and at the end of the service. It's been a week and my car is superb! "