THE ASSOCIATE WAS VERY ACCOMIDATING, AND Friendly. Ive BEEN HERE BEFORE, AND RECEIVED, EXCELLENT SERVICE FROM, MR. JAMIE.
Staff were friendly and clear about the work bring completed.
Stephen and his team were very professional and they were very knowledgeable, they were amazing
Great service from a great location
May be because the job I went for is a straight forward one. No comments were made on the situation of the tires.
the price of oil change quoted is 89.99, but the guy charged for regular price 99.99, even if he confirmed from online with prom code. Fake ads.
Job ran over schedule significantly with no reason communicated to customer
It was done fast and complete.
I came in for an oil change and a tire change. They noticed that I had some fluids that needed topping up and my power steering was leaking which explains why I my steering wheel felt stiff sometimes. They did an amazing job even though I had the wrong set of tires, they caught it right away and informed me of it, the price for the service was great.
The garage staff helped confirm the necessary repairs to my vehicle. The cost of repairs was reasonable to me. I would use them again because they are more responsive than my dealership service centre.
The appointment time was honored. The associates were friendly and knowledgeable. The price was good and the work was completed in a timely manner.
You have provided all my vehicles require and have required for many years and will be the only people our vehicles require in the future. THANK YOU.
Friendly staff, appointment was fast, service was done in reasonably time
The associates were friendly and professional, respected my time and communicated what was being done and associated costs effectively.
If there is an issue with a client's service - every measure should be taken to ensure that their service is prioritized if they have to return. If there is a mistake made and it has to be fixed there should be some conisderation of the clients time.
Ash and Jimmy were very communicative and explained the process. It was a pleasure talking to them and I would be happy to visit them again.
Ash and his mechanic explained very well the details needed about oil change when its due, and also about break pads when needed necessary replacements.
Ash and his team accommodated my vehicle at a time when the Midas garage near my home was booked with appointments for several days. They read and listened to my concerns. They explained the resolutions to my concerns in simple terms that I could understand.
Have an employee on duty that can actually be on a computer,& knows what he’s doing& saying. Brent was very confused & unsure of himself. Told me he’s a mechanic not a front desk person. “ Also came stound desk, faced me sitting in the chair & told me :” if u don’t want to deal with me, don’t come on a Thursday. I’m here on Thursday.” !!!! Then next statement out of his bad mouth :”you can come back tomorrow or Saturday when I’m not here ,then u don’t have to deal with me. He smirked & went back to his chair at computer screen( talking to himself). All these words R true, correct & actual quotes. I was scoffed at & he was sarcastic several times,not to mention condescending as well. Rude & ignorant come to mind. Never ever have I EVER been treated this way at this location. Never! I’ve been coming to this exact store for years. Through different owners as well. This location is very close to me. Oddly tho’ the staff & mechanics change a lot. I find that unnerving . When I asked Brent to pls call Stephen( the owner,) to help with the computer ( he fumbled through & couldn’t do ( re try several times) he said “ quote” don’t have his number”. End of quote. A terrible exp
I would expect received my car washed
Quick, considerate, attentive, courteous.
Ash is always well detailed in explaining the needed repairs for my car.
Dumpling dirt from its roof and dusted the outside, waited a bit more than expected after having checked in
Price was reasonable, problem solved and they didn’t try to convince me to change all my tire instead of fixing it!
Experience and staff was good. But even after scheduling the appointment it still took 1 hr. in waiting just to start the oil change work on the car.
Appointment was easy to make online. They explained what was required and gave me a firm price with no surprises. Also accepted my discount coupon with no issues or questions. Got the work finished within the timeframe promised.
If a price starts with a “from $xx” it should be communicated why it is not the bottom figure when the bare minimum service is requested.
Very close location and very friendly service.
This garage needs alot of issues to improve.The staff needs to be more customer friendly.The knowledge needs to improve.The waiting room needs alot of improvements, very dirty.
Excellent service and good price always available
Going there for many years REASON. Excellent service
I was told I needed certain work done,after giving them my van for 3days, found out that I didn’t need the work done.
Took care of items I needed such as oil change and found items that needed to be taken care of for my safety.
Booked my appointment online. While the store was closed.The owner Steve contacted me mins after booking. Advising that there were only appointments available in the afternoon. Was able to schedule.
Easy to make an appointment, communication, and service didn't take too long. Price seemed reasonable.
Hamid called me to follow up in regards to my service with them a few weeks ago as I walked out unhappy. Today I am a happy customer as they addressed my concerns and I now know they care about their quality of work and taking care of customer service satisfaction. Thank you very much!!
"In the last weekend of Jan. 2022 freaking thief cut my catalytic converter in the dead of the night , and I took my car to Midas to replace it, during the car in their shop, someone stole my small knife that I had it inside my front door handle small stor"
I dropped my car early morning so it could be ready by the time i finished work...not the case.Stayed so long waiting for a part.shoulf have notified me way sooner.big waste of time.never going back there again!!!
Actually diagnose the problem not use shot gun troubleshooting and waste money replacing parts that don’t solve the problem
Excellent Service and Communication while getting the services from Midas. Many thanks for the Management and All staff- very cordial and useful experience.
Took valid coupon (received via mail) for oil change and the manager at desk basically said the coupon is garbage even though it is valid. Paid the full price instead.
"Great service, knowledgeable staff. Special shout out to Hamid, Shehzad and Elton. Pleasant experience. Will definitely recommend."
They have very good and fast service. I went there for the last minute and right away they help me. Nice people. I recommend this store to everyone!
"They are giving excellent service, "
Hamid was very helpful and took time to see my car without prior appointment. They fixed the car immediately. Always recommended.
Brought my Hummer for brake line replacement and tire installation and the job and experience was amazing! I bring all my cars here for service. Thank you!
Excellent service and people are all nice and they are great for helping and always have a solution
I have came here about three times in the last month and have had nothing but the best service. The service desk helps you get down to the problem and helps explain in a professional manner everytime. Oil changes take literally no time! Looking to come bac
Made the appointment online and was called back within 30mins for same day service. Oil change and brake check completed with quote provided. Excellent and efficient service. Thanks!
The service was mediocre. Was much better before. Took a long time get my car in. Employees doing to much standing around talking and not working while customers are waiting. Sorry will never go back.
"The gentleman at the front was very friendly and more importantly explained what I was paying for at each step. After the initial quote, they drove me home and gave me a time to come back and get my Jeep.The shop was clean and the mechanics were appropria"
"We would like to share with you, that Mr. Hamid, from Midas/Dundas, called and explained to us the various changes on the bill.We are satisfied with his explanation and plan to continue our patronage of your services at that shopregards.Appreciate the prom"
expensive parts and labor!
In the month of May 2020 we sent you a review of my concern about the charges for an Oil change. I have not received any reply to date.To whom can we direct our complaintLionel and Linda Albert.
Very courteous and efficient work . My concern was promptly looked after.
Great efficient service??
"We continue to support Midas and its quality standards.But I believe there was an error with my last bill/billing -- Invoice #34426.I was charged $164.62 for a regular oil change.I hope this error can be corrected soon.regards,Linda & Lionel Albert"
"I recently had my car serviced at this location. They were awesome. They follow strict Covid protocols that made me feel safe, as well as taking really great care of my car! All in all, a great experience. I would definitely recommend them. "
Professional service and attitude. Enjoyed doing business with them
I thought my water pump seal failed and Ash showed me it was just the coolant bottle. Saved a whole bunch of stress
"Called the shop cause I noticed an odd clunk sounding noise when I braked. They were busy however suggested that I bring it in the next morning for inspection. It turned out to be a faulty caliper, nothing major. "
Joe was the best mechanic/shop manager I have seen in years. Cared for my car really as if it was his. Professional and caring.
This was the second time I have been to this location. The first time I was ok with the service even thought they didn't take the message off on my screen to say the oil change was due and that a request was made for other filters. Todays visit was differe
"I was very satisfied with the attention and wisdom I received from your associate, Ryan. He not only provided prompt and efficient work on my vehicle but his recommendations which I accepted were clearly in the best interests of my safety and all at a goo"
Brought my car in today with what I thought was a noisy muffler. Joe showed me what the problem was - a small part that had rusted out. The part was ordered and replaced quickly and reasonable price.I would definitely recommend this Midas. Joe's customer
Terrible experience TheyCouldn?t properly balance my tiresAfter they trying convince me there is nothing wrong with balancing .after I go to my dealership and they was laughing after checking my tires after Midas job
"I'm also a first time customer and had a great experience. Glad to see they were open during the pandemic and taking all the precautions. Great service, excellent pricing.Will be going back for my next scheduled service."
This is the first time I had my car serviced at this location and it was satisfactory. I had a 9 am appointment but my car got serviced after 45 mins. I was done before 11 am. The staff who attended me was nice. I will most likely come back again.
Had my car repaired at this location. It was a good experience . Friendly staff. Fair price. Would definately go back
Very fast service, and quality.
Very good, the tech found issues and fixed them.
Battery test was done wrong. They told me that my battery was dead. I said no, this is wrong, went to another place and they confirmed the battery was 100%. They used the wrong procedure to test it. For the engine tune up, no complaints so far.
"Es I would recommend anybody to go for service at this location. As a matter of fact, I already have given their name to a customer. For service needed"
Serviced brakes and installed needed parts to eliminate noisy exhaust. Old car still runs like a charm.
Had a 8:00 appointment and everything was completed within the promised 45 minutes.
"My great experience with this shop started with the convienience of being able to make an appointment online. I picked the time slot I wanted and received a confirmation very quickly. My car went in as soon as I got there, staff was super friendly and the "
"Yes I would recommend 100%. In fact already told a few coworkers how pleased I was. Was taking my car to Mr Lube for Oil Changes, but will now take it to this Midas Location."
"I've found Tom & his team most honest & reliable. Tom always provides sound honest advice without regard to his own compensation. I am amazed at his integrity. The quality of his work his par-excellence. They stick to the time lines they advise, keep you a"
Great help keeping car going.
"Brought my vehicle for service to fix hesitation at start-up. Received an estimate, proceeded with the full estimate and paid the full invoice upon completion. The following day, the hesitation is still present in my vehicle. When I called to discuss the m"
" Had my battery replaced,also struts on my trunk lid.Very pleased with your help and service.ThanksJerry"
Worse customer service. Took 4 hours to do a winter tire swap not on rims with an appointment scheduled for 11am. Spoke to the Manager Tom K and he was rude balming us for not telling them our tires weren't on rims which was completely false. Take your
"My car was in for drive clean test. I was advised that due to having check engine light on, my car needs to stay over night. The counter lady was kind and advised that she will call me in 30 minutes to let me know what is going on with my car. No phone cal"
midas on dundas is excellent. highly recommend to everyone.
I used to deal dealerships' shops but i was not completely satisfied. Last winter I decided to visit Mississauga Midas on Dundas St. West.The manager and mechanics have proved their profesionalism and honesty. I feel comfortable dealing with Mississauga Mi
"I would highliy recommend that nobody uses this particular Midas, go elsewhere* They performed a safety test on my vehicle, and then refused to sign it off/give any sort of refund. Also, I have since had my car safetied at another location and they told me"
More over. Did NOT have proper record of the work done on the car. They saw a record of my brakes being done but would not honour the brake pads lifetime warranty. Due to it not being noted as lifetime on the record they had. I used this Midas for 5 years