I was happy with friendly service
Easy to schedule online with a short wait to confirm appointment. Great communication from mechanic who let me know how things were progressing. Picked up on some problems that I was unaware of and had everything fixed and ready to go in a few hours.
Bryn Mawr Midas is the best 👌 I have been taking my 3 cars there for more than 25 years I have allways recived the best customer service 😀
I was able to get service the same day I came in, even though they were very busy. I appreciated that they fit me in. I always get my tires repaired at Midas for this trason
I’ve been a customer for 25 years and have always been happy with the service provided. Alberto was very professional. Only thing I don’t care for is the constant turnover of the managers. Most of them have been good but jyst as I get to know them and trust them with my car, they’re gone. Otherwise I’m very happy with the Midas in Haverford
My car was there all day long but there was a good amount of work needed so it makes sense.
The manager and the associates handled Fleet Management protocols with great skill and patience. They repaired an issue with the shock absorber cup discovered while changing the item. Fleet should have paid more for the expertise and knowledge of the mechanics. My vehicle was up and running within a few hours (with a new inspection sticker) allowing me to help PECO customers reduce their energy usage in the region.
The manager clearly indicated the price of repairs and the time that they would be completed . Then ,he went the extra mile and offered to arrange an uber to get me home .
Overall experience went well, there was always updates via phone on what needed to be done and at what cost it would be. Employees were nice and went over everything including payment options.
I was in for a state inspection and Alberto the store manager did a wonderful job!
See my Google review. They fixed my oxygen sensor and fuel line with a booked schedule.
Experience was great from checking in, short wait for work to be done and completed in a professional manner. Employees were polite, experienced and very helpful.
The manager was extremely intelligent and knew exactly what he was doing but the tech actually working on my car seems to be slightly confused about how to correctly mount my tires. To be more specific directional tires, and I don’t think he necessarily understood that until I clearly pointed it out to him and the manager to make sure they were all pointing in the correct direction. but if I’m being honest, it’s not the first shop that I’ve seen to make this mistake and the manager handled it very easily so overall, I enjoyed the experience specifically because of the manager
I came in to have an oil change for my 2016 Hyundai Santa Fe. The service was done extremely quickly. Everything was well communicated with me, from the price to all that will need to occur in the future. The person helped me understand the issue happening with my car very clearly and took the time to explain to me all the steps I needed to take to fix it. I will definitely return to this place in the future.
Staff professionalism, friendliness, clear explanations. Timely completion.
Alberto explained exactly what needed to be fixed and how much it would cost before any work was done.
Service team was extremely helpful and made sure to explain each option to me. The entire team was very friendly and overly accommodating!
Don’t have technicians lie about things needing to be replaced, when there is actually nothing wrong with them.
You could actually honor your warranty
I traveled from out of state visiting family and friends. Dropping off a car to my son and needed the work done to the car asap. Midas was located in the area. I called scheduled a appointment and was IN & OUT in a timely manner. Thanks
The staff were friendly.The service was prompt.Price was reasonable.
Service as fast and the staff was knowledgeable.
Allen&Allen Motor Speedway Racing
Allways a great experience
Overall comfort level with communication that explained my service request.
The oil change took much longer than I expected. Other than that, it was a good experience overall.
Quick and friendly service.
good service, very professional
Better training for your certify ASE mechanics, with QC and making sure they secure lug nuts to my tire after tire rotation.
Would not honor the coupon I had. Said it was expired, but there is no expiration date on the scratch off coupon I received in the mail for 2 free oil changes or -34.95 on synthetic.
Quick, very good price, nice staff
I thought the labor hour was too much for the speed the mechanic was working at. He wasn’t working at $590.00 speed in my book and he took lots of breaks and didn’t even care that I could see him.
The person who changed my oil left part of the old sticker on my windshield. They also put today's date and mileage on the new sticker instead of the next date and mileage oil change reminder.
Honored the but two get two tire purchase. Found a tire that worked for me and my budget. Didn’t pressure me into an upsell.
Great overall experience!
Randy was very professional and personable. He was very clear about my car and he made me feel like I was dropping it off to a mom and pop shop and not a greedy corporation. Thank you Randy.
The staff very kind and professional
incredibly nice team, very quick and efficient, will definitely be returning for later car troubles
Very satisfied with the service. The location is very good for me.
I made an attempt to to schedule an appointment on the website and when an hour went by without correspondence, I decided to be proactive and call the center myself. After speaking briefly with salesperson, I took my car in, had it inspected and received the damage report later in the day. The next day my vehicle was ready for pickup in the early afternoon.
I was given an appointment of 7:30 while the tech was not scheduled to arrive until 9am. I had committed to waiting for the car. Once the tech arrived it took 20min to do the inspection. I had to be there over 2hrs
I came to Midas to wait...and wait...and wait...
I made a 1 p.m. apppintment and arrived 10 minutes early but my car did not even enter the service bay until 3 p.m. I was told "We get a lot of walk-ins in the afternoon." Why that sshould override my appointment was not explained.
The new management is so much better than last years nightmare!
I had a leak in my tire. I went to 9 different places. I drove past Midas and discover the store was open. I turned around and stopped talked to the manager and he said we will get you right in. Great steady and clean job the staff did.
They completed the work that was needed in a timely manner, and also made me aware of other issues that needed to be fixed, but weren’t imperative. They increased the efficiency of my car due to issues that were on the verge of becoming harmful to my car. They were very friendly and explained everything in detail to me.
Great customer service well versed staff and made me feel very comfortable.
The manager was very helpful.
I arrived approx 15 min before the store opened,the gentleman acknowledged me in the parking lot and said we were open in about 15 minutes, which I thought was very professional. 9 o'clock he unlocked the door and said we are open now, and held the door for me, which was again very professional. After explaining what I needed, he went over prices with me, and he was very thorough, very accommodating, and very professional. His number is 000084.Very much an asset to your company. Thank you for excellent customer service Your store was exceptionally clean and very well stocked. I will return for future car repairs.
I called and asked if I could bring my car in or if i had to schedule. They had availability to service my car (change tire) on the spot. Great prices, Exceptional service and I will be returning.
They left my car on a lift die almost 1/2 he without being touched. It took them forever to just replace my tire. When I looked inside. An African American guy has my car in the air and was sitting on the side in his cell phone. Please let your team know that others have jobs too .
We brought car in for inspection oil change tire rotation I was told they could not doe inspection too early, not true! I asked for just the oil change and rotation. Came to pick up inspection was done but no oil change or tire rotation. I don't know why?
The price was more than double than the price in other places . They charge me for things they were not supposed to
Explain that you mark up your prices for parts %200 and are deceitful about quality of parts and labor
Been going to same Midas for years. Have both cars serviced here. People are always very pleasant and friendly, do great work.
Professionalism, friendliness, clear explanations. Comfortable environment.
Professionalism and friendly attitude goes a long way!
There is a disconnect between the website and the shop. I made an appointment and indicated I was waiting with the car, but my car and I waited for an hour to be brought into the shop, only after I had to ask when it would be done. And even though I booked through the website that advertised a coupon, the discount was not applied until I questioned it in the shop.
They completed the work required in a timely manner.
The level of knowledge and professionalism was great.
For the damage done to my car, others told me it could take a week or two. They fixed my car in 2 days!
I want say thank you to Aron, he deal with professionalism and politely. He is very well knowledgeable and friendly. He worked on issue and resolve the issue with my satisfaction. I want to give him five star. When i brough my car I was so upset but after worked he did I am very much satisfied. He saved my Thanksgiving and went extra and beyond on customer service. I will come back to this shop again because of Aron. I would also like to say Thank you to him all he did to fix my car and have me before Thanksgiving.
Aaron is fantastic!! I strongly recommend you do what it takes to keep him in this location.
Appointment scheduled. Wait an hour, no communication. Vehicle not serviced. Rude, unprofessional employees. Left without service, apology or satisfaction.
Aaron the manager was great! Good attitude and friendly.
The guy at the counter was awesome - very clear and kind.
Dropped my car off at opening (7:30 AM) for an oil change and inspection/emissions. Didn’t hear anything all day and had to call the next morning for an update. Was told I needed new tires and suspension arms to pass inspection ($1,100+), which was surprising because the tires weren’t that old and I was experiencing zero issues with handling/braking/etc… I declined the services and took my car to the Mazda dealership where they told me I didn’t need any of that and passed my inspection. Extremely disappointed in this experience - many people wouldn’t have questioned anything and would’ve been out a lot of unnecessary money.
Aaron is the best service writer that I have ever dealt with, bar none. He is personable, knowledgeable, effective, and I am very pleased with our years bringing both of our cars to him and his team!
very helpful and courteous staff
Aron is really a great manager and pleasant to talk too, very knowledable.
Service was done in a time manner. I waited for my car in a cool clean area..got to watch tv...no pressure saying I needed other services or they found something that needed to be done right away. Staff was great
They were extremely honest. I has something that would have been covered by dealer. Printed out paperwork to assist me. They went above and beyond!
Got what I needed in a fast manner with no pressure.
Had appointment to drop my vehicle off at 9am, arrive at 8:55 and waited in lobby area for 15 minutes before someone came in
Tim was very nice and kept me informed. Everyone took good care fixing my car. Very professional and very happy with the service
I had a great experience getting my car inspection at this locations thanks to aaron!
You guys need a vending machine, it's nice to have a snack while you wait!!
Aaron and his team are excellent! I had to have my car towed to them with a problem, they identified the issue and were able to provide excellent service in a timely fashion. They explained everything to me and kept in great touch, making this service an easy one in the midst of an unexpected situation.
I have been to Midas twice in last year and both time the team could not fix my car but took my money for diagnostic fees!!! SOOOOOOO DISAPPOINTED.
Aaron and Tim are professional and knowledgeable. They carefully and fully explained what services I will need prior to my next inspection.
I’ve had a number of visits and always received excellent help on everything
I really like the Communication and I like when they tell you everything what needs to be fix and things you need to keep an eye on an also they was very friendly I will definitely come back
I called for an appointment and was able to get in the same day. The manager was pleasant on the phone and when I was on site. He even found a coupon to save me a few bucks.
I was amazed how friendly the people were and how dedicated they were to making sure I understood the situation with my car
Aron is always a pleasure to deal with and takes care of my family. Thank you!
I?ve been coming here for years and have always gotten great service! Top notch mechanics
"Always respectful and knowledgeable and I never feel like I?m being bamboozled where at other mechanics, I have. I will continue to take my vehicle here for maintenance! "
"I've been going here for a few years and the highest praise would be that I trust them to maintain and service our vehicles for my family. They are professional, courteous and very knowledgeable about many vehicles. Anthony is a fantastic manager and alw"
"Randy G & the entire Midas crew were phenomenal! I used to go to the dealership and would always leave feeling aggravated, but the Midas crew were extremely personable and honest. I knew my car needed work and not only did they constantly call to update me"
"First class service. Very knowledgeable, helpful and friendly and I always recommend them to both family and friends. "
"I never post online, but I felt the team at Midas in Bryn Mawr deserved my compliments loud and clear. Anthony has guided my maintenance of my 2009 Honda Accord for several years, always honest, never pressuring me to do anything unnecessary. He understa"
I took my 2004 4Runner in for inspection and it needed rear brakes. After installation there was a rubbing/squeaking sound. These guys solved the issue which required a separate part that they supplied for free! Thanks Alberto.
Courteous and pleasant staff. Top notch work!
"On Thursday October 15th, I had four tires and a front end alignment performed at the Bryn Mawr location. It was done quickly and professionally, and I could instantly feel the difference in the ride in my car. Those things alone are not why I'm writing th"
Always friendly and go above and beyond in solving a problem. I?ve been coming here for years and will continue
Excellent service, staff and Manager-Haamid Floyd. Reasonably priced, and timely service.
Dropped off car at 8am had inspection and oil change done by 10.
Great service and these guys are always open to answering my questions or just giving things a look for me. Great team.
I highly recommend Midas. They have always provided excellent service at fair prices. I began using them about eight years ago when I was advised not to go to a dealership because they would overcharge for a simple repair. And I have used them ever si
Fast service!! Just wished they didn't try to sell me services not neeeded!!
"I can always depend on this place ! I go here for everything.... state inspections, oil change, new tires and they even check my tire pressure with out asking. I?ve been a loyal customer for 20 years and will continue my loyalty! Love the new manager! "
I go to this Midas all the time because it is in the neighborhood where I work. They changed the in store management before the holidays and it?s been horrible! Simple mistakes and slow service. Change the management back!
"This Midas location is not a trustworthy company, they will cheat you and force you to accept their service. Especially you should not trust their PA State inspection coupons."
"I can't say enough good things about this repair shop. The front desk staff and the service staff treat you with incredible respect - for your time, for your car, for the fact that you could go anywhere else but have chosen this place. In maybe four differ"
"We brought our car in expecting to change the front brake pads. It was diagnosed by a Pep Boys near by. Turns out, that diagnosis was wrong and they told me the brakes had plenty of life! Our car only needed a lube job for the squeaking we heard. They even"
"Over the last several years, I have used Tires Plus, STS/Mavis, Firestone and the dealer for a range of services. At this point, I use only Midas. Although they are always busy, the team (led by Hamid) always takes time to explain the repair, given an ac"
"No one did a bad job, everyone was polite and professional...but slowest moving Midas ever. "
I found the staff to be most helpful and friendly. They went out of there to fit me in at the last minute.
Mgr. does not pay attention to specific needs of customer.Last visit did not correctly follow my instructions.This time would have happened again except I made him only focus on what I wanted done.Based on past experience I worried about it till I picked i
I had a pleasant experience with this shop. I went for can oil change that I previously scheduled. They were very nice and kept me updated on the status of my vehicle.
Hamid was very knowledgeable. Very happy with the work done. Top notch
"Great service, fast and courteous."
"My windshield wiper fell off this morning While I was commuting in the rain. Luckily, Midas was in route and I decided to stop in to ask if they could fix it. The professional, young man at the front desk took care of me and had me back on the road in a fe"
Good service, reasonable prices. Make sure you leave your car, don't wait for it, they are not very timely.
Midas has always given me great deals on my oil change and has always provided me with exceptional service. Thank you so much!
"Oil change and filter, check a few things, all done well and quickly."
I wouldn?t go any other place to get an oil change.I would highly recommend everybody using this midas in Bryn Mawr.
"I just wanted to take a minute to let everyone know how grateful I am for Hamid and his team at the Bryn mawr Midas! In the last 3 weeks between both of my vehicles, Hamid and his team not only took care of all our issues, but the level of customer service"
Went there and instantly it felt like the right place to be they made me feel like family there prices are great really nice people and if you don't have the money for what ever your car needs you can go on a payment plan with absolutely no interest rate
Always great honest service at the Bryn Mawr Midas. Service people are great!
"Thus far, I've had an oil change, alignment, and tires changed here. Car shops are often gimmicky and can be dismissive of people unfamiliar with mechanics. I don't feel that way here. Keep up the good work and customer service. "
"These guys are always there for me! They take care of all my automotive needs and accommodate me with a ride home, so I don't have to endure a long wait in the store, until my car repair is complete."
"Whether I am having usual maintenance, traveling, or in an emergency. I never think twice about where to take either of my vehicles. It is such a wonderful feeling to be greeted by the manager, Hamid or any of the other mechanics as if we are family. The s"
"I called the Bryn Mawr location to inquiry about having my car serviced for an oil change. I spoke with the Manager, Hamid, who informed me that I would be able to have my car serviced. This was such a relief after being told at one of the other Midas stor"
"I was referred to this location by a coworker and the service was great, and I did not have to wait an inordinate amount of time. I would recommend this location highly!"
"I have been taking my car to this Midas location for some time now, and they really took good care of my vehicle. I would recommend this location to anyone for their auto repair needs."
all done with a minimum wait (only for actual performance).
got excellent service with no wait except to carry out therequested inspection. many thanks
Good place and people here!
"Always have a good experience. Excellent staff, and the work is always done right!"
The counter man was very courteous and pleasant. Inspection was done on time and was inexpensive.
Never come to this place to fix the car. They have tricks. Don?t trust the coupons on its web. They will not apply.
"Came in for inspection, and the manager came back with a repair list of brakes, control arm, alignment, brake flush for $1500. I went to dealer and the only thing needed is brake. They charged only $800. Just a bunch of crooks try to make money. Shamed"
Done in timely manner while waiting at the shop. Also clearly explained the issues with car and what's done on car. Great service.
Great Service! My new place to have my car serviced! Very friendly and professional.
"They checked a low tire, found a leak and patched it for free! I also had them do an oil change. Everything was quick and affordable!"
excellent job!!! fast and accurate.
The work was done in a timely manner and done well!
prompt, efficient, friendly.
Great Service and quick!!!
Overall very good service. Have been going here for 5 years almost always pleased with service. Bill came in a little higher than expected as a part was added at the end but overall I really like this place. Especially compared to the one in king of Prussi
"Yes I would recommend Midas, I thought service was very good thank you"
love my Midas! always looking to take good care of my car. they sometimes give me a heads up when something's going to go. And they always have a good idea how much time I have left. This is pretty important because I have a 15 year old car that I plan on driving over 5 years.
"This location displayed excellent customer service and the work was performed quickly with no issues. I will make this ""my shop"" from now on."
"great service, in and out in no time."
"Very pleased with Staff and Service Tech(s) at Bryn Mawr Midas store. Provide courtious prompt service with attention to detail for my Volvo, Toyota and Jeep. "
"I have had great experiences with Midas. I went to the location in Prospect Park numerous times and I have been going to this location in Bryn Mawr for the past two years. They are knowledgeable, they do great work, and they seem to genuinely care about th"
This place and service were awful !!! Not only did they NOT provide the service I requested when dropping off my car but they lied about it and tried to upsell some random products! I had to discover what was wrong with my tire after driving away and then
Midas is very knowledgeable and has great customer service.
I took my car in for repair and it was done in a timely manner. I was givien updates on my car.They delivered on their promise and I am a satisfied customer.
I have been bringing my cars here for years. The staff is helpful and very informative. They always complete the repairs and service in a timely manner.
I was very impressed with this Midas location. A few weeks ago my daughter was having trouble with her car and had used Pep Boys a few times with no solution. I remembered Midas because my husband had a good experience a few years ago. My daughter made an
Absolutely fabulous service! Thanks so much.
Very disappointed with Jake (manager) and Timothy (regional director ) very dishonest and unprofessional and putting people's lives in danger.This location will run a bill up on you and hold you hostage for repairs not needed.Contact your States Consumer A
"I visited this location for the first time and was impressed with the quality of work and experience that Jake and his crew exerted. All of the guys worked diligently in getting my oil change done, and even offered to check my tire pressure free of charge "
Midas always does a good job.