They had my car done same day of drop off!Gave all my options and prices ready when they called.
Able to get tires faster then other shops. Price ok,
Midas of Cookeville services all of our vehicles from our Toyota 4Runner to our Ram 2500. The associates at Midas of Cookeville always greet us with a friendly smiley and they are knowledgeable, upfront, and honest. We recommend them to all of our friends and family! We won’t use anyone else.
The staff were very friendly and helpful. There was not. Long wait before my car was taken back. It was ready at the time I was told. Extremely professional and helpful
I've used this Midas for over 30 years. Service, honesty, and professionalism has always been top notch.
I have always had the best luck with Midas when compared to other establishments. I am originally from Wisconsin and was extremely pleased with the Midas location I frequented there, and was very happy to see one in town when I moved to Cookeville My whole family goes to Midas first whenever we need something done with a vehicle because we can trust you guys! I will never go anywhere else if I can get the service at Midas. Thank you so much!
Got me in quick and came in under expected cost.
The only thing I wasn’t satisfied by was the oil filter I needed wasn’t in stock. It ended up taking about 20 minutes longer, but other than that my visit was great.
I was worked in immediately all was explained to me Midas Staff work to achieve the highest quality customer service and guaranteed service on my Truck
Appointment time was convenient. Service was done within estimated time. Staff was professional and courteous.
Customer service was excellent! I was kept informed about all current work being done to my car as well as price transparency. Cost was reasonable and well explained.
Friendly service, quick repair, and straight discussions about the repair. Parts had to be ordered, but they came in earlier than expected, which we appreciated.
Always room for improvment, great service and i dont really have any thing bad to say about this location.
Scott always fixes our cars right.
Knowledgeable and friendly staff. Integrity. Fair pricing.
Great job done suv drives like new employees were professional and nice
Big Shout out to Robert with Midas. He was very good at giving me the details of any problems he found with my car, not to mention be was just plain friendly. The customer service and reliability of Midas and its associates is why I am Highly Satisfied and I would recommend Midas to anyone.
Satisfied with VW Beetle repair
Staff was excellent to work with. Came in for timing belt replacement, and they took care of me. Best mechanic service I’ve had in years. Definitely will highly recommend.
Wallmart said my tire could not be fixed but Midas fixed it right away thank you leave purchased oil changes and tires throughout the years allways great experience thank you
No appointment no problem they worked me into there schedule. Kept updating me on my vehicle and readiness and was pretty accurate to the exact time it would be completed
Staff very knowledgeable, friendly, prompness
I was able to get my car in for the headlight repair quickly and easily, the service was prompt, and the price was reasonable. The associates were friendly as well.
This is the best Midas store in America, Friendly Staff, Great Technicians, Clean waiting area, They go above and beyond to make you happy
Jennifer is very nice and helpful! Hands down the best customer service skills. Service techs were nice as well. This is my 3rd time having my car repaired here and will continue to return for future issues and recommendations. Very quick service, was done next day.
MY CAR WAS SERVICED IN A TIMELY MANNER. FAIR PRICEING. EASY ACCESS. COMMUNICATON IS A BIG FACTOR WITH ME AND THEY COMMUNICATED WITH ME ABOUT THE SERVICE THAT WAS BEING PERFORMED
Quick and friendly service
Davon was great at communicating all that my vehicle needs. This car was my late mothers and very special to me.
Friendly Staff, Very Knowledgeable and quick service
Scott and Jennifer have a great crew. They do a great job. What they tell you is the way it is.
My car had a dead battery. After contacting AAA to have someone come and jump by battery, I drove my car to Midas. They told me that I would need a new battery. I also told them to go ahead and service the car and to rotate the tires. I also told them to check the "check engine" light to see what was causing the problem. They contacted me and told me that the problem was a bad oxygen sensor. They told me what the total cost of everything would be. I told them to go ahead with the work. They had to order the oxygen sensor, so I had to leave the car overnight. They contacted me the next afternoon to inform me that the car was ready for pickup. I plan to use Midas for my next service. I also would recommend Midas to others.
Jennifer was wonderful at communicating as well as answering my questions about my vehicles needs
I feel the level of experience and consistent customer service is trustworthy and valuable.
Grat people that do good work!
I was able to schedule an appointment to have the vehicle serviced without any problems and the work was completed within a reasonable time. The people were friendly and courteous.
The crew there is very nice and accommodating. They take as much time as needed to explain the services and are willing to go above and beyond to help. I recommend them highly.
People with knowledge of their products and service and keeps customer service at the front of what they are doing.
Communication, Timely, very easy process overall and that is why I’ll continue to use this Midas for all my service needs.
The staff is knowledgeable and friendly everytime
Scott and his crew have taken care of us for years. Great people, great service.
Scott and his crew are above and beyond amazing to do business with NOT only do we take the fleet vehicles for all mechanical issues, I also personally take all of my personal vehicles there as well.
Scott and his staff are very knowledgeable and extremely friendly. We use them on a regular basis for our fleet and personnel vehicles and will continue to do so.
Professional people, quality work, reasonable cost
"Great communication, reasonable cost, high degree of patience and extremely congenial. We will use this facility for our needs in the future."
"I told the counter person I wanted new pipe from my exhaust manifold all the way back. I furnished my own cat, rear O2 sensor, and muffler. I explained that if they can't mount the rear O2 sensor then don't worry about it (I would have gotten someone else)"
"Great experience totally, courteous front desk, mechanics, nice and clean waiting area. My needs were met immediately and no overcharge. An inspection was conducted for all possible repairs without a request. One of the most professional experiences of it"
Office staff great. Honest about repairs needed. Comparable pricing. Knowledgeable.
Been with midas for a long time and they are awesome i will and have told my family and friends to go to midas if they need work on there vechile
I took my car in as I had to have it towed home as it over heated going to work. So when it cooled down I took to your store. Only for 2 days later had it give 13 codes and had to take off work again. Only to find out your mechanic didn?t double check that
These guys are always conscientious and take great care of my multiple vehicles I have serviced there.
"My family has been bringing our vehicle for service to Midas in Cookeville TN for years. We have learned to expect prompt service, honest appraisals, and quality work and parts that last. Robert is the best ."
Just purchased my 2011 Toyota Avalon which needed some attention on two separate trips for different problems. Scott was very personable and professional. He went the extra mile on both visits to ensure my problems were resolved and I was satisfied. So f
Transmission flush made a slightly noticeable difference in shifting. Seems to be smoother now. $169 vs $329 quoted from Chevy dealer.
The team here is always friendly and knowledgeable. They are an honest and reliable source of information which helps me keep all my cars running. Top notch!
I love taking my vehicles to Midas they do awesome work i would recommend Midas to all my friends an family
"EXCELLENT SERVICE, and the utmost professionalism! I would recommend you to all my friends!! You have our loyal business going forward!"
I don?t like to go anywhere else for my car maintenance.
We have been coming here now for 8 years and that alone should count for something about their reputation. The guys at Midas have always treated us good and fixed our vehicles to perfection. I would recommend them to family and friends hands down.
i am proud that i take my vehicle to Midas they are awesome i would recommend them to all my family an friends. They do a excellent job
midas is awesome i trust my vehicles with me
Appointment on time problem found and discussed and fixed. All done in reasonable time on the road again.
Scott and the crew always give us great service at a fair price. Thanks for all you do!
"Took my truck in May 10th for ac diagnose, fixed that day for 213$. 10 days later ac quit working, took back in May 30th, found and fixed a few problems, no charge! They guarantee their work. Very nice group of service people. "
The guys at Midas in Cookeville are always on point with their service and are fair in their pricing. That's all you can ask for.
These guys are great at explaining things. Even though I sometimes don't understand everything they explain it in a way that you can understand.
Scott and the guys did great on my Jeep... I recommend them to anyone that ask about needing repairs to their vehicles
"Always friendly, never have to wait long and odd requests are handled by these guys who are also local. Every 5th oil change is free!"
They always do a good job. No complaints whatsoever.
Superior service! The mechanic had me actually look at what he found wrong and walked me through what needed to be done to help my car. The cost was a bit high but I believe in paying for quality service
"Midas replaced my front brakes, inclusive of the caliper and lines. The parts failed and are being replaced again at no charge. Midas really cares about their customer satisfaction and I utilize their services on all of my vehicles, I trust them with most "
"I would recommend this Midas to others. All of my questions were answered, customer service was great and my car was returned only after all problems were solved and car was tested out. "
We took our SUV there Took it with a code saying cyclinder1 low voltage it was missing bad they had it a week called us to come get it never left the lot it was missing a lot Left it they called said to come get it and it was still missing and the same cod
Absolutely great service without question. I would recommend this Midas to everyone. They performed great service and were very diligent in finding and fixing the problems with my vehicle.
Excellent service. Timing chain broke & Scott was able to fix it right away & at a very fair price. Highly recommend!
"How rare it is to find a business that is reliable, knowledgeable and HONEST and puts customer service as its top priority. "
"My 16 year old son was needing his exhaust welded and they treated him great! I felt like they went out of their way to help him, very honest about service and price! Thankful for a positive experience!"
"This was my first time at Midas. Everyone was great, professional, friendly and went above and beyond to see that my exhaust problem was repaired. Scott, the Manager was great and Richard was great also. I have found my place for auto repairs. "
"We broke down in Cookeville on our way to South Carolina. The gentlemen in this Midas took great care of us. They treated us with class, fixed our car quickly and got us back on the road without blowing our budget. A situation that could have been very d"
"I went in at 0700 for a brake check and they found not only the problem i knew about but a serious issues, the trucks brakes were completely wrecked IMO. rotors, drums, cylinders and shoes, all tore up and they gave me a detailed quote, allowed me to look "
The service is extremely slow they take jobs head of yours not to courtious They really don't care how long u wait!!!!!!!They don't take appoiments.be prepared to wait. I waited 3 hrs for an hour job!!!!!!!