Very fast and Nice staff set n the goal to get me back on the road. Appreciate all the work and recommendations that needs to be done.
Treated me others with respect and ask if there was additional services I might need.
Friendly people, professional work, and easy process.1 thing I loved about the place is they usually can get to you in a few hours or half a day.I don’t think it’s because they do bad work but just get things done fast and with so many guys working there helps as well.
Was very happy to be able to work in to their schedule and alignment and tire balance. They were very polite and professional when dealing with the personnel. And my services were completed quickly and I’m Happy with the services performed
These guys were so very friendly and understanding and knowledgeable of troubleshooting all my vehicle problems. I greatly appreciate the time and attention they put towards my vehicle! Thank them so much and I will advice all my friends and family to go to MIDAS for car care and maintenance!
First thing is I was not charged anything to check out my car!!!! That’s HUGE!!! The guys were sympathetic for me and understanding my unique situation! I booked an appointment online and had a confirmed diagnosis same day! Not an ESTIMATE but they did check it out and let me k ow what was going on with it! My life THAT WORKS VERY WELL for me as I am a single mom and I do for dash for money and I need my car to make that happen!
Customer service was amazing. Got the job done in a timely matter.
The ten was professional and got to the nature of the repair. Great service
I was definitely satisfied overall with my service. The cost was higher than expected but the timeliness and thoroughness of service was excellent.
I do not believe the technician working on my car had ever been trained on the alignment machine. The people were nice to me very courteous but they just really did not know what they were doing they severely need training. I was there for 4 hours watching them try to align the front wheels until I finally after being asked to come look at something on my vehicle I was forced to step in and showed them how to do the alignment by doing it myself or I would have no way home.
Same day service and friendly staff
The manager was the only one working due to weather. Jerrold was awesome and didn’t work and got me back going.
The service representative, who was answering phones, operating the front office, AND performing the actual vehicle services, despite being alone, maintained a friendly, courteous, and professional attitude.
Excellent customer service and great service
Easy scheduling, quick and effective service.
Travis was very helpful & the service was quick my overall experience was greatly appreciated I will definitely return to that location for anything I might have concerning my car
I was told that a part was defected. So I waited for the new part to be delivered.After hours of waiting I was told that the oil leakage was residual oil and the part was not defected after all. I was told that something was used to clean the oil. The only question is why did not someone do a more thorough check and clean it prior to be having to return. I was never without conversation with other customers and no person (including myself) complained about the service from Midas. As a matter of fact, I met some of the most interesting individuals. I will return for more service in the future.
I was overall very satisfied with the service, employees, and performance. I know that Midas has been in business for many years. Maybe corporate should have this store's parking lot repaired.
Everything was done quickly & professionally, and the problem I came in with was solved.
Look at the engine when you charge me 100 dollars to do a diagnosis
The staff is EXCEPTIONAL! They make you feel like they are old friends. LOVE this location in Dickson, Tennessee!
Ray was very kind and mindful to me. I felt like family there.
I had never been to Midas before. I did not know Midas did anything other than mufflers. The service manager and the person who replaced my muffler did a competent and most friendly performance. I have recommended Midas already and will go back. I live in Hickman County Tn. Next to Dickson county where the work was performed. There are no muffler shops in Hickman, despite the fact our county is growing fast with 600 sq.mi. And a pop. Of 26,000.
My vehicle has intermittent problem. Your tech was truthful in that he couldn't determine the issue. No charge. Very honest.
It was wonderful to walk in and get my oil changed and tires rotated and not have to worry about an appointment and be out within an hour
Right at the front desk was extremely helpful! I believe his name was Jerry got my rotors and brakes done very quickly will definitely return!!!
Found a cracked Pch valve. It was replaced the Mgr wad so nice he went toPick it up.
"We initially stopped by for a quote on replacing my muffler, they gave us an estimate and offered to do the work that same day. They also kept us informed the entire time of longevity and job completion! Kudos to all of you. Trustworthy and profession"
You guys suck! After having to be towed back to your location due to a ?faulty part? the day before thanksgiving where their was oil leaking everywhere before you gave me my vehicle back! I was told by the district manager he would have my car detailed! H
"Not sure why everyone says this place is the best or that the manager is great. The only thing I have experienced is a very dirty environment where manager constantly throws cigarette butts on the parking lot, rudeness not only to customers and employees, "
"Midas in *******, TN charged double the amount other Midas would have charged. Also a few other places that were not Midas shops would of charged less. Why *******, TN Midas charged a lot more on prices don't know.Called customer service two times never g"
"The manager I believe, David, is very rude. I witnessed him be very rude with employees as well as customers. I would not encourage anyone to go here to have work done. I especially would not encourage anyone to work under this management."
"I can't express into words what David, Robert and Dustin did to help our 22 year old daughter with the vehicle. Not only were they very professional, they were very honest! The biggest thing is these 3 men went above and beyond and stayed over an hour afte"
"Took work van to get the oil change, done it a few times, last time technician said the bolt in the pan was stripped. whenever I've been doing the oil change there for awhile, they didn't take responsibility for stripping the bolt saying the van was too ol"
Dave and the guys at Midas were extremely helpful and I could not have asked for better service.
Midas executed a faulty repair twice and caused additional damage to my vehicle and they refuse to provide a refund. I have 5 pages of notes about everything that has gone wrong over the two months I've been in discussion with Midas but here are the high p
"I have dealt with this Midas location before with a different vehicle, but that might be the last time. I called to get a quote on some tires while looking at their website which gave 24 results. He stated he only showed 1 tire brand in inventory and it co"
Great people! Great service!
"Stopped to get an alignment and told the guy inside I know I need two new tires but rotate the back to front and the front to back( which were the ones needing replaced) and balance the ones that needed it, til I could afford to get 2 new ones later on. He"
Midas made a mistake on our vehicle after a big expense and a week in their shop. They would not stand behind their work but assured us all employees that made the mistake were gone. Not the answer we wanted to hear. I wouldn't even have given 1 Star bu
I went to the location to have my oil changed and tires rotated. I was there when they opened so I could get in and out as a business owner I had an extremely busy day. I was first in line to check in. The nice lady got me all checked in and then what appe
In and out fast with quality work.
"Starred off by leaving greasy finger prints all over my door then I noticed that my tires where not rotated, got home to notice that there was oil all over my driveway from the seal that was broke in half and wrinkled up. Changed oil and filter my self. Ow"
Y?all did a very good job I?m glad to to be y?all?s new customer
Wonderful first time experience with Midas!Awsome customer service and tires.
Overcharged and my vehicle is worse than issue I had going on only offered a complimentary oil change after waiting 6 hours in there lobby and having to return with my vehicle not fixed!! They are a joke. They will overcharge you and say that it's what it'
Best to not go to these midas locations. People read reviews before trusting. I had first hand witness to several customers returning within minutes after just leaving with problems. They say they are giving you a deal. Check around on pricing before you g
Excellent service they do everything
Everyone was very nice and helpful! You can tell they look for their customers best interest. Thank You ******* Midas Team!
Kyle is awesome and Derek is very friendly .
Was a bit slow service but everyone there was very nice kind and polite service staff
Went in for 19.99 oil change left after being charged 33.48 for said oil change
They were so kind to me and took really good care of me, I THANK GOD FOR THEM.WILL GO TO THEM ANYTIME.
They were great in and it in no time
"From Derrick the manager which trickles down to the techs... just a superb shop to have your vehicle's maintenance or repairs performed.Very friendly and affable group. Based on the work I had performed, my Drive back to Nashville is always much better tha"
Midas got me in and out and provided excellent service as expected.
"The people at this store are everything and the service is incredible. Shoutout to Derrick, Kyle, Tristan and Nick for their amazing service with my car. They were all so helpful in more ways than one and I couldn?t be more grateful to them. Will DEFINITEL"
Work wasnt finished still stuck paying for it was told they couldnt adjust the loan the loan company said it was possible so they're liars or ignorantly unaware of the capabilities of there programs
Not gonna waste my time trying to get my work finished by them been about a month of being ignored and put off
Derrick You Rock!!!! I hope everyone comes to ******* location great team work!!!Thank You.
t??? ?? a ???at ???. a?? ???? ????????
t?? ???s at t??s ??cat??? ?as ???? ???????. s? ???? ??c? a?? a?s????? ????? ???st??? t??t?????? a?? ????st??.t?a??s ??? t?? ???at s????c?.
"My car needed a lot more than just a little tlc, and Derek at Midas took care of everything for me. Him and his staff are amazing and more than friendly! If you need anything done, Midas is the place to go. Your welcome. ??"
"Went in 4 brakes (2 days b4 xmas). Quoted 1200 for brakes, rotors calipers. Waited 3 hrs, wrong parts twice. Went home, got call, now $1500. Went 2 pick up, $1800. Then they cross threaded my stud lugs, and lust a stud lug nut. Didnt no, until i went 2 ge"
They were amazing and affordable
Fantastic service!!! Will be back for sure :)
I showed up right at 7:30AM overdue for a oil change and had to have my husband at work in Nashville by 9AM. Opening mechanic and manger were beyond friendly and got me in and on my way for my husband to make it work on time! What awesome people you have
"The environment was nice smelled very clean and ( Derrick & Stephen ) did a really good job period. The courtesy showed as well as respect, well was much appreciated. We needed a welcoming, courteous, and a place where you know the job was well done in our"
I will never go back, poor service and did things we said to not do yet.
My car needed some tlc and thanks to midas it got a lot in the whole day and a half they had it so thankful to the midas crew. Best believe you got me a 100% customer great service great crew.
My car needed some tlc and thanks to midas it got a lot in the whole day and a half they had it so thankful to the midas crew. Best believe you got me a 100% customer great service great crew.
Had a failed gas pump on my way to my sons wedding In four hours I was back on the road Great service Highly recommended
"Scheduled appointment 9:00AM. I was told there would be and 1 1/2 hour wait because appointments were stacked. Take it or leave it attitude, I walked out. I can hardly wait for Firestone to be opened in *******."
"walked into the ******* Store at 9:30 A.M. and got registered at 9:35 when the Manager told me the wait time of 30 minutes, at 10:00 my vehicle was carried back into the Bay area and set until 10:30 before a mechanic even started on my vehicle. I only went"
It was an amazing service and I even had a rounded out bolt and it was no problem for them to do the job that is the second time Ive brought them something with rounded off bolts and they were awesome both times