They were very accommodating to the need we had with the brake job and went across town to get the pads so they were done on the day we took it in
Services explained and reasonable prices.
The team gave me a choice what to do to get me back on the road. They were very honest with me. The car was old and I chose to sale it instead of fixing it.
This was the best car repair shop I have ever been to. I was on hour 6 of a 26 hour road trip when I began having car problems. I was in and out in no time and all the staff were extremely knowledgeable and helpful. Safe to say my car was repaired and made it the rest of the long drive. Midas turned my awful situation to a memory I will never forget. They saved my trip!
They were able to get my car fixed within an hour it was late on Saturday and they took me right in and got it fixed. I was so thankful they were able to get me in and on my way.
The rivergate team was very professional
My breaks and rotors were replaced, and I think they did a great job. They informed me of which brakes needing to be replaced and the cost. They got to working on my vehicle and had me out in good timing to start my day.
I came in for an oil change but my associate made several suggestions which ended up being a full synthetic oil change.
Hunter did a great job communicating what was needed for my job and the tech explained as well. He did great work in little time. Huge plus for me. Great team work excellent service and got me in and out very quickly!
Good service, knowledgeable people, great priceAnd accommodating to me needs
Always professional and communication is great.
Price is great the people do a great job.
Scheduled online. The young lady called me back very quickly and confirmed my appointment. Got in and out very quickly. Great experience
Customer service was excellent. Manager was friendly and informative.
Learn to correctly diagnose issues.
Amazing customer service! And very timely. I was given honest answered and felt like the experience was extremely positive especially since oil changes are usually not exciting.
Fix the issue completely that is going on and not having to come back the next day or in the same day for the same issues
Because they had free coffee. LolIt was a pleasant experience.Everyone was very friendly and nice.I've found my car repair home. Thank you.
Got the truck fixed in a timely manner and done right. There was also a sign that said if I refer a person there that I would get $40 oil change. I asked the associate and he said no. Please explain why, if you have it advertised. I referred someone but they refused
William provided great service! So much so I’ll be back next week for other repairs! Thanks for your kindness!
I paid almost 800 dollars for a fan replacement oil change and coolant exchange that to me was a little over priced I almost can not afford to return there
They were very friendly and got my car in and out in a good amount of time and fixed my tire!
Did the work quickly and efficiently. Friendly, professional staff.
Everything was smooth and associates were very nice and professional
Friendly, not a long wait time
Melissa was very helpful and explained everything really well .. Jr that did our alignment did an amazing job he got our steering wheel nice and straight I'll be back for all our needs Thanks midas for everything yall do
Good pricing with coupon special, no pressure to buy more parts or services, friendly front desk person. Waiting area was kinda hot...no air flow in that room. Otherwise. I was very satisfied.
Melissa was a gem!!! The mechanic who completed my work was awesome sauce. What more can I say? I even had time to go get me some coffee to prepare for my work day. I was very happy!
I had a coupon from the Midas website but the price I paid was a bit higher than communicated.
The service team was excellent. Great energy and demonstrated concern. Plus, they took extra time to show me additional options on my truck. Rare to sat excellent, but they were.
Melissa did a wonderful job assisting me.
Melissa was extremely helpful in helping me get exactly what I needed.
Great customer service! I felt the reps were trustworthy. I loved the quick turnaround for completed service!
Very professional people. Good price.
Associates were nice and informative
Speed of service and timeliness
Check in was very friendly and welcoming. Mechanic did a good job and explained issues with my car clearly.
Your crew was able to diagnose repair and get my car back on the road very quickly.
I usually love coming to this location because of the connivence. .I went for an oil change and tire rotation and it took over 2 hrs.
Have had several cars worked on. Jobs were always done well except for one and it was rectified at no cost to me.
They can done good work if they ever kept appoints I make. Right now my wife is they and they are not open. They are suppose to be open at 7am.
"If you think about bringing your vehicle to Midas Goodlettsville, TN location DON'T!!!!!! T.J the store location is a crook!!!!!! I came in here to fix an oil leak and to fix my heat. He did everything but fix the issues. Now I have spent $2,650.00 and the"
We were out of town and brakes were grinding. I google the closest auto repair and who could get us in because we were on vacation. We were quote around 800 for the fix to then be told over 1200.00. Not knowing the area we decided to have it fixed. They ha
TJ was very courteous and professional. The shop staff did an excellent job. I would recommend them to anyone needing service
"I bought a new set of tires, front brakes, rotors and an oil change at this location. This place was not as busy as some of the other tire stores I visited during the shopping process - allowing for the customer service to shine! I bought the Cooper, 65,00"
Thank you for good honest service.
I took my 2007 Mazda CX-7 do you have some brake work done on the front and rear so the rear brakes was not done right they told me it wasn't a problem so I took it down to the Hendersonville location but they found the problem it Hendersonville but I got
"I have visited this Midas 4 times now, 3 times within the same year for the same issue they claimed to have fixed. The most recent issue happens to be my airflow intake system and they claimed that it was my throttle body and MAP sensor that needed replaci"
Very disappointed! My disappointment started when I found out coupon I had for a synthetic oil change was actually just a regular oil change. Which I think that is called a bait and switch. Although Steven said he would give me the synthetic oil change sin
Great people great service
If you like convicts and drug addicts working on your vehicle this is the spot if this is the Midas that is by rivergate Mall you got it all the employees at this location need to be drug tested you go in for an oil change and they try to say that your tra
Very poor service. Seems like they were out to beat me out of money. Just wanted a simple oil change. Never will use the again.
They were knowledgeable and did a great job.
DO NOT purchase a Groupon for this location. Front desk/Salesperson is rude. Apparently at this location, you have no choice of what oil, excluding weight, for them to put in your car. Its either what he says, or no business. Three other oil shops within a half mile of this place.
I had a Groupon for a full synthetic oil change. I made a reservation online and I was greeted by the customer service rep at the kiosk in the front area. He promised my service would be completed in an hour and it was. They have a comfortable seating a
"After breaking down on hwy in route from In to Ga. I was told i needed front end work. After ordering wrong parts, taking 2days, $3,511.00 & several lies from ""Adam"" had to go to good year for an alignment & my abs light is still on...midas refused to give"
"DON'T COME HERE! I arrived at Midas at 7 am, I was the first customer there. I went in for a simple oil change and to have air put in my tires. When the removed the tires they noticed the axle was damaged, and said it needed to be replaced immediately. I a"
Angel is such great help. They found what was wrong with my car after many days of looking. I was not overcharged and greatly pleased with the outcome. Will not take my car anywhere else.
These people recommended my son get this flush even though we didn?t come for that . They saw a young guy and pushed their credit offers and unsolicited recommendations. Pick car up trans was slipping grinding and everything took it back they looked at it
"Nothing remarkable about the visit as far as the service went. Just as I expected: good service. There was one issue and the only thing that stood out was that the bathroom was old and a little dirty. Old is ok, but not being unclean to any extent. The wor"
I was in a tough situation and the Manager at the Rivergate location did everything to make things work out.Thanks Angel. You have my family's business from here on in.Confirmed my faith in doing business locally.
"So last year I bought a set of tires from a lady named Angel in Antioch,Tn. A little bumpy start with appt. and getting the tires, but she bent over backwards to make it right!!! Fast forward to 2020, I come into the closest Midas to where I live now River"
i am glad we went to midas. the people were all real nice, the prices and financing were great, and yhe service was done quickly and professionally. thank you!
I had a super long wait but my car is fixed and running better than ever.
Scammed me see Review under Google.
Great service at that Rivergate location, I cannot give the same opinion about Charlotte pike location
"MS. C is an asset to midas, she was informative, and upfront with all costs. She understood my vehicles needs and rectified the issues in timely manner and excellent customer service. I am thankful that as a disabled veteran she was sensitive to my need"
"I came in with an oil change coupon for $19.99. I could not leave without paying $23.49 plus tax. The difference? $3.50 in ""shop supplies.""Midas needs to learn about two business concepts: TRUTH IN ADVERTISING and the COST OF DOING BUSINESS. My coupon "
"Was in for an oil change, everything was alright."
The manager is a very sweet lady she gave me a great price on my tires! I also had my oil change there after driving around for nearly 1 hour trying to find someone to change it. The mechanics take their time with your vehicle without rushing . Great servi
"Took my 2500 in and asked to have my brake pads changed as they were slightly squeaking. Zero vibrations. Was told brake pads are fine, that they needed to replace all 4 rotors and just shave the brake pads. Are you sure I asked? The girl on the phone ass"
"Worst experience ever, very slow service. Never had to wait 3 hrs for a simple oil change."
Terrible customer service. Appt time was 3pm took them almost 2hrs to complete a simple oil change....and I was 30 min early....
I came in needing a radiator and coolant flush . I was quoted $1600 and was also told that the last lady put in wrong codes. So now I?m thinking have I been over paying all this time. I ended up taking my car to another shop and my truck fixed for only $70
"Came in after my serpentine snapped within 3-4 miles from your shop. Sales person had me sign a first paper to allow them to start work charging me $90. Then after the car was on the rack with my tire off and old belt removed, he came back with a bill for "
Professional. Service done timely. Got my tires rotated. Clean shop. Friendly.
"This was my FIRST and LAST time here , I was told it would be 45 minutes to an hour for an oil change. I?ve been here 3 hours just for them to tell me that they didn?t have the right filter for my car. I am very upset , I?m missing another appointment beca"
"Always does a great job,Thanks. I plan to keep doing my car repairs with them."
"Even though I scheduled an opointment at 1pm, they didn?t even get to my car till 2pm. 40 minutes later they finally told me what my car needed. They?d said the process would take an hour and a half. I?m currently writing this right now at 5:30pm and just "
Came in for an oil change. They took care of me.
Oil Change$19.99 plus taxThen you ADD $3.50 in shop suppliesTHAT isn't rightShop Supplies are the cost of doing business.
The manager there is top notch shes the best ever i have had to deal with she goes way beyond her call of duty i will never ever go anywhere else a customer for life make sure you do whatever it takes to keep her at this rivergate location i really mean th
Excellent service, honest people, short wait times.
This was my first visit to Midas. Kristin was outstanding and extremely helpful. Great team! I will definitely go back.
"The service was great. The employees were nice, friendly, and efficient. Thank you Midas"
"I live in Hendersonville, TN but I always drive to the Madison/Inglewood location. The reason being is that your store has the nicest, friendly and most knowledgeable staff I've ever encountered at any Midas. Your prices are another reason I continue to gi"
"Fast smooth and a great atmosphere, I will visit again!"
Service was acceptable...leave it at that
First off the general manager at rivergate location is top notch been there several times in 2 week period she nothing but a very true professional at her job she needs to commended on her professionalism i will never go anywhere else but here ever again u
"Great service, friendly people.would recommend to anyone."
" So I bought my daughter an oil change and tire rotation on a Groupon and she cashed it in today? She has a white Nissan Sentra with pale tan interior cloth? When she left there she was so upset that she had to pull over because her car seat, her steering "
Yesterday was my first visit ever to a Midas! I was warmly welcomed by Kristin! Her and all staff had the utmost respect and customer service that I have seen in a while! I did not have an appt and they happily got me in and out! There is not one thing I w
"So this is an update to last weeks review with Midas. Last week or so I had a bunch of issues with my car, i just needed tho oil change she was trying to upsell get me a more expensive oil change and I understand there were things that needed fixed on the "
"Called this afternoon for an appointment, expecting to have to go another day. General Mgr. Daniel Liese answered and informed us we could come in anytime-so we went right on in. Very pleased to receive such friendly, efficient and prompt service. Four wh"
Took my 2015 Nissan Truck for alignment and ended up with messed up passenger side window. I left my truck in this shop and came back to pick it up approx2hrs later with the window 1/2 close and wondering why . Daniel Liesl tried pulling it up manually bu
Daniel Liese ( General Manager) was such a pleasure to work with. He was very insightful and extremely nice. He cared about my safety which what made me feel great. It wasn?t just about the money. I recommend this company if you want to be treated like fam
"I've visited this location twice in the last month, once for tires and today for brakes. The tire visit is what sold me on this shop, when Robert told me what was going on with my car, but didn't try to sell me on things I clearly didn't need, or want for "
Great service and great staff.
Dont like people putting you down when you dont agree to more expensive services