Hermitage, TN Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Hermitage. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Hermitage, TN auto repair and service destination.
Need an Oil Change in Hermitage, TN?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Lebanon Pike to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Hermitage Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Hermitage today and drive with confidence. Learn More
Tire Balancing & Repair Services in Hermitage
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Hermitage, TN, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Hermitage Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Hermitage, TN, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Hermitage
Searching for dependable tire options in Hermitage? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Hermitage
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Hermitage Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Hermitage for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Hermitage
Count on Midas in Hermitage, TN for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Hermitage, TN
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Lebanon Pike regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Hermitage
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Lebanon Pike. Our skilled mechanics in Hermitage, TN diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Tire Shopping Available
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Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
![American Express](https://static.midas.com//Content/Images/ShopPages/credit-cards/AmericanExpress.webp)
![Discover](https://static.midas.com//Content/Images/ShopPages/credit-cards/Discover.webp)
![MasterCard](https://static.midas.com//Content/Images/ShopPages/credit-cards/MasterCard.webp)
![Visa](https://static.midas.com//Content/Images/ShopPages/credit-cards/Visa.webp)
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
227 reviews
Romeo B
Sep 04, 2024
For this bad experience I think you have to be serious with your customers respecting our time or calling if you can't do the service for a y reason
Rob S
Jul 13, 2024
They did what I asked, with no hiccups.
Geoff_Ptrsn
Jun 29, 2024
It was a quick, no nonsense visit. Lori was very professional on the phone, oil change was VERY fast, Jaden was great about informing me of the quote I wanted and they didn’t try to push any products or deals onto me. Just gave me what I asked for, no questions.
Anonymous
Jun 12, 2024
The check in lady was super nice and the mechanic was very knowledgeable.
Tammy
Jun 10, 2024
Findings were communicated clearly
KMG99
Jun 05, 2024
Great customer service! Quick and easy!
Matt christian
Jun 04, 2024
They actually did a job. I inspected everything. No scratches no leaks. They did a lot of work that no one else would have done in the amount of time that I gave them. Laurie was very helpful with everything
Bill D
May 25, 2024
To long of wait for parts.
Bobbie B
May 16, 2024
Arrived early - was finished early. The staff is SO polite! And as always, Lorri greets you like an old friend.
Mary D
Apr 29, 2024
I was treated as a welcome guest and I was allowed to wait in the wait area for the repair to be completed. Staff was super nice and friendly and I will be going back when my vehicle needs repair!
Steve
Apr 20, 2024
The employees were polite and respectful. They were knowledgeable and completed the work fast.
Victor T
Apr 20, 2024
People where very accommodating and very professional. Great experience in dealing with the Manager,service was great.
Tosha & Dana
Apr 13, 2024
Lori, Jaden and the rest of the staff ARE ABSOLUTELY AMAZINGGGG!! They literally let us drop it off the same day we called, and fixed it so quickly!! They were super knowledgeable, very friendly, and understanding!! They go above and beyond the job! Thank you midas in hermitage!! Tosha and Dana
Donna F
Apr 11, 2024
customer service is 100 percent Highly recommend
Grambo
Mar 30, 2024
Fast,friendly,fair price
Troy M.
Mar 29, 2024
This was an overall great visit - quick service and kind and friendly people. The only thing that keeps me from rating a bit higher was that in my online reservation I included a note that I wanted a tire rotation with my oil change since there was no rotation option to select. When my service was done, I asked about the rotation and I was told they didn’t know I wanted one. I mentioned that I asked for it in the notes on my online reservation, but was told they didn’t see it. They recovered very well, though, and promptly put my car back in the bay to complete the rotation that was not done. Great people work here.
Alexia O
Mar 27, 2024
They was nice very fast and respectful let me know what was going on with my vehicle also offer things that could have been done
Eli F
Mar 27, 2024
Everyone was incredibly friendly
Shinedown lady
Mar 25, 2024
Been a customer at this Midas location for years. I drive a fast car and am knowledgeable enough about it. Technicians take time to explain in a manner that is not demeaning to a female.
Brandon
Mar 15, 2024
The front desk staff was amazing, they explained everything and made me feel at home.
Dylan S
Mar 09, 2024
I came in for a vacuum leak informing them I was pretty sure it was my intake manifold. They told me there was no vacuum leak even though I knew there was, and it wasn't caught until the very last second, making me feel like the process was rushed and they didn't properly inspect my vehicle. This led to me not wanting to pay them for any repairs
Beverly
Mar 04, 2024
The ease of making an appointment online was wonderful, as was the online coupon. I was greeted promptly by Jayden, who checked me in and got the process started. He was friendly and personable and made me feel very welcome. The service was handled in a timely manner and I was very impressed that I wasn’t offered a ton of services like most places I’ve been. They did recommend having my brakes checked at the next oil change, and I know that to be true. The young man who serviced my car, pulled it out and held my door until I got , thanked me, and then closed my door for me . I will definitely use this location for future service on my vehicle.
Tracy C
Mar 04, 2024
The employee Jayden was super professional and polite. The technician had my car running smoothly in less than an hour! Thank you Dale! I appreciate you guys
KJ
Mar 04, 2024
Lori and her team are amazing!!!
Josh H
Feb 16, 2024
Sales associate was friendly, knowledgeable & courteous. The service was quick and job was well done. Thanks Midas
Peggy T
Feb 12, 2024
I was very satisfied, I just never rate anyone highly satisfied.
RC
Feb 07, 2024
Fast friendly service
s
Feb 03, 2024
Always get great service and Lorri is most professional and provides excellent customer service
Shelby H
Jan 25, 2024
The person who was helping me was personable, thorough, and honest. My appointment duration exceeded my expectation.
Jb
Jan 23, 2024
We had a coupon for the $39 service. Upon checkout, it was $69. We did not request any other services and the technician could not satisfactorily explain the price difference. He insisted he added the coupon, but we do not understand how a $30 price difference was possible
DM
Jan 18, 2024
Staff were freaking amazing ! Carried on a small friendly conversation while the vehicle was being serviced. Will be back to change my other two tires early February.
Tyr D
Jan 13, 2024
I was able to talk to them via text message which is far more convenient then a phone call or in person when you’re busy.
BUNNYBOO
Jan 05, 2024
Although it took about 30 minutes after my appointment time to get it in, I was very happy with the service
Jill J
Dec 23, 2023
Very satisfied, I’m always informed of the process, price and time involved.
Edgardo J.
Dec 16, 2023
The attention was one excellent. And they always fix any problem with my car in a timely manner!
Janice P.
Dec 06, 2023
Fast service, people were great.
Phane
Nov 30, 2023
I only requested a brake inspection. Any issues or repairs needed were supposed to be just for the brakes. Had they focused on just the brakes, I would have been highly satisfied with the brake maintenance. Yet, they went into my engine, without my permission, and stated that my oil pan gasket needed repairing. Midas is not the only shop that looks at my car. Midas lied about an extraordinary maintenance issue. Midas cannot be trusted with my entire car maintenance.
Ctw
Nov 22, 2023
The staff was very friendly. It was an no wait experience at drop off and pick up. The prices were below my expectations. And the service was done very quickly.
Ms.Bell
Nov 11, 2023
The customer service was awesome! The service was quick and explained in detailed everything and prices was what was quoted I was impressed 👌
Anonymous
Nov 10, 2023
Made the whole process easy
Dakota Peck
Nov 08, 2023
Overall great people and great experience, also good work for the right price !
JP
Nov 06, 2023
I like the honesty of the manager. If a repair or replacement can wait, she’ll let me know. Unlike a dealership, I’ve never encountered any pressure sales at this Midas location.
Mack
Oct 25, 2023
The price was incredible and beat all the competitors and it's right next door to my dentist so I could stop it off
Alicia D
Oct 21, 2023
Lori is always very pleasant and the wait time is quick. Staff is very friendly
Protect Air
Oct 05, 2023
Lori is so AMAZING and the whole team treated me like royalty. Quick, easy, friendly that made everything stand out to me as the only choice in the future for my buisness.
Lyrikal Profet
Sep 30, 2023
Top notch service from everyone that was there. Very friendly and very clear about the service and the prices of everything that I would be paying
Anonymous
Sep 29, 2023
Quick and responsive. Handle my problem with a steadfast heart. Took the time to explain in detail the problem that was going on with my vehicle. Great communication. Will be going back. Thank you for a great service experience.
Jill H
Sep 28, 2023
Blake does some amazing work and communicates so well. He’s super friendly and knowledgeable in what he does. I couldn’t ask for a better experience than what Blake offered.
Carmenz
Sep 09, 2023
The team there have always been great to work with, they don't push excessive extras on you but merely make recommendations all to help the life of your vehicle. I've experienced this with both my cars I've taken in. Example, "that ticking you hear is your spark plugs and wires are approaching time to replace, maybe consider doing that in the near future".
JP
Sep 07, 2023
I had used dealership services for years assuming they were honest in their repair work. About three years ago I caught a major dealer in Nashville in a full blown lie that almost cost me over $700. About 18 months ago I started using Midas for maintenance and repairs on my vehicle. Their work is very good, and the pricing is much more reasonable because they do not have the overhead of large dealerships.
Noehmi S.
Sep 02, 2023
I was very satisfied with my service. The staff was very friendly and I got amazing service and a great price.
Mr Honda
Aug 29, 2023
Eddie and Laury had the best customer service I’ve ever had! They were extremely nice and professional. My car was completed in a reasonable amount of time :)
Curt A
Aug 21, 2023
great service. on time. clean shop.
Gman
Aug 17, 2023
Office manager was very experienced and helpful
Christina
Aug 03, 2023
I called earlier in the morning the day of the appointment and asked for what the pricing would be to replace both brakes/ rotators in total in which I was give a price that I felt was reasonable. When I get to the body shop, the mechanic is talk about the condition of the brakes/rotators that I already knew was needing replacing which why I called and ask for the price of that specifically in total (with labor). He takes the car, tells me that he needs to order parts, orders the most expensive parts and the total ends up being almost $200 over the price I was told earlier in the day. To me it feels like a con scheme. When someone asks multiple time for what the price is in total, I don’t think it’s right to low ball to get them in the shop then run up the total as the work is being done without communication.
itsmeshe
Jul 29, 2023
the issue i brought my car to you all for was not fixed. th4e same day I called, had to take it back the next day the issue still wasn't fixed spent 231.00 called back on the Monday because the car still wasn't fixed as they said it was. I wasted my money and would not recommend anyone to come there. I am currently waiting on someone to call me because there is no way they diagnosed my car correctly.
Hugo N.
Jul 28, 2023
The price are high that is why is empty all the time
Anonymous
Jul 20, 2023
Full honesty on pricing, I was told my tire rotation was $19.99 but was charged and extra $5 for shop fees I wasn't told about up front.I contacted the store the next day asking about the extra charge, and was told it was for shop rags, oil disposal which I didn't need or use.The manger told me this is a standard charge and there is nothing I can do about it. I canceled my appt. to get a tie rod replacement as there was a $14. shop fee with not explanation. The manger then hung up on me with not further conversation. I will never do business with midas again, and telling my friends how deceptive your pricing is.
Satisfied Customer
Jul 18, 2023
Laura is very professional and follows through on any issues.
JoeC
Jul 12, 2023
I had my car aligned at a different shop, and it was not terrible but it was definitely off. Caleb & his team had it fixed in one 30-minute visit.
Jose R
Jul 12, 2023
Caleb is a true professional.
Senior Service
Jun 30, 2023
Service was quick. People were polite and friendly
JP
Jun 22, 2023
Been using this location for almost 1 year. They are honest, and there is no “pressure sales” ever, unlike dealers. The pricing for Midas services are more in line with my budget than what Beaman charges.
A Donnelly
Jun 03, 2023
Staff were very friendly. I waited less that 30 minutes for the service. Making the appointment online was fantastic. I have already recommended Midas to a few people
TaraD
May 13, 2023
My service was great!!
JP
Apr 25, 2023
I “experimented” with this Midas location about 14 months ago. I needed rear brake service on my truck and didn’t want to pay the ridiculous quote received from the dealer where I purchased. Midas was much less expensive, not to mention friendlier and faster with the service. I have returned two additional times in the past year for different services and have been pleased each time. Not to mention they were much kinder to my wallet!
ChanceJ
Apr 22, 2023
If they were upfront about their prices, especially when I had a coupon for 49.99 and it still ended up being over 80 bucks bc the coupon only covered the actual material (which only saved about 5 dollars. They still tacked on a bunch of charges and it was almost double what I was told I'd pay, plus it took about 3 times longer than they said. Don't get me wrong, everyone there was extremely nice, but that's the only part I was satisfied with. Never going to midas again.
WadeM
Apr 22, 2023
This location was out of my way, but the location closest to me did not have the necessary equipment to do the job. I would go back to this location because of the OUTSTANDING customer service I received while I was there. From the Manager to the staff...ALL OUTSTANDING
MollyM
Apr 10, 2023
The employee that did my check in/check out (I THINK her name may have been Lori, but not for sure) was so very helpful and went above and beyond to make sure I understood about my tire pressure, need or not for tire rotation, etc. Walked out to show me what she instructed and I left there a very happy customer! Nice breath of fresh air experiencing GREAT customer service for a change! Will definitely return!
Sue T
Mar 25, 2023
Knowledgeable staff, no issues with setting up the financing. Same day service. Friendly and professional staff
MarkTwain2661
Mar 04, 2023
Chris D was amazing. He worked with me throughout the process. The tech showed my air filter and engine filter. I didn't feel pressured on making a decision to change it. Not many institutions would change it and then charge you for it. Chris D gave me his opinion on what should be done, and explained to me the importance of having a clean air filter.
Karen
Feb 18, 2023
Great customer service great value
Robert o.
Feb 17, 2023
Lory is very customer oriented and very helpful. Good knowledge of general mechanic and service.
RDS
Feb 16, 2023
The team instantly figured out what the issues were. They had the parts on hand and a crew to fix my truck on sight. I really appreciated the place to stay while waiting for the work to finish.
Symone T.
Feb 09, 2023
I go to the Midas in hermitage tn and when I tell you everybody that works are so kind and honest working people there!! Lori who work the the front desk she always makes sure to tell you honest prices and the truth on what needs to be fix on your car… shout out to Lori!!!! Next I want say the guys who work on your car do a awesome job every time especially on my car Daniel is my favorite!!! Thanks for y’all do very appreciate!!!! Yours truly your favorite customer symone!!!
California Nona
Feb 06, 2023
Friendliness & communication superb
Ralph k
Jan 28, 2023
Lori was an absolute professional.
Anonymous
Jan 18, 2023
I have called and scheduled but when i arrive they did not see any appointment, hence i need to spend more time than required.
Steve
Jan 14, 2023
Friendly, good service
Unsatisfied
Dec 24, 2022
To mange the shop, the person in charge should at least know what can be done and what can’t at any given moment. Made me drive in to the shop and after checking in, couldn’t perform the work because absent technicians locked up the tools. Just saying that there are hundreds of other places that could do the work is at least unprofessional.
Sheri
Dec 22, 2022
Blake & Laurie were absolutely amazing. Excellent professional customer service
Terry S
Dec 10, 2022
The associates were friendly and very helpful
Kellie Bailey
Dec 01, 2022
Everything was great!
Taylor K
Nov 16, 2022
Lorie the manager was very helpful and very nice. everyone I worked with up front was extremely friendly and helpful. Most car places treat females differently but my experience here was very comfortable and fair.
Anonymous
Nov 15, 2022
Exceptional service
Tom L
Nov 11, 2022
Friendly. Professional and timely
Anonymous
Oct 25, 2022
Everything went smoothly and in a timely fashion
JL
Oct 17, 2022
I called the next day to inform the store that one of my hub caps was missing after a tire and wheel balance. The balance stopped my vibration and I am pleased. I drove straight home and parked. I never heard anything fall off and if the hub cap fell off that means it was not put back on correctly. I never received a call back as promised.
Thomas C
Oct 17, 2022
I was highly satisfied…I hit the wrong button
Exaust problems
Oct 05, 2022
I know there is a shortage of skilled people available. My associate‘s skill was lacking. Due to today’s conditions I cannot hold that agohim.
Sergio
Oct 04, 2022
Service wait was almost 2 hours for an oil change.
Tom L
Oct 03, 2022
Staff courteous, kept informed and time it took to complete service
cmack
Sep 30, 2022
My car was brought in for service right when I arrived and was done within 20mins. It was great!
Stephanie Edgison
Sep 24, 2022
They were able to offer me a better deal than the dealership offered me and fix it in a timely manner.
AJ
Sep 20, 2022
The people was very nice, andthe service was very fast. Thank You.
Anonymous
Aug 27, 2022
Had an appt at Midas but still had over an hour wait, and left. Pulled up at Jiffy, guy came out to my car, explained pricing, said they could get me in in 15 minutes. I was finished before I would have been seen for my appt.
Jdog
Aug 23, 2022
When someone has a coupon honor everything on the coupon tires were not rotated and not sure if brakes or anything else was visually inspected
Kevin Ledbetter
Aug 05, 2022
Enjoyed it. The best.
RayH
Jul 28, 2022
They recommended brake pads and rotors and wanted to charge over $1,000. I said no way cause that price is WAY too much. Then I went somewhere else. The other place showed me my brake pads and rotors and said I didn’t need to replace them at all. So basically, Midas tried to rip me off for a grand over over priced service.
T. Miller
Jul 27, 2022
Excellent customer service
Oldonfixedincome
Jul 26, 2022
I'm in the process of repairing an old beater for my grandson. It needed brakes. For financial reasons, I wanted to complete the rear brakes and return to complete the front brakes at a later date. The vehicle needs other services as well. I was told Midas I could not provide such services. Fortunately for me there are auto repair businesses locally who CAN do this. I figure it's about $2500. for the needed work between now and Oct. 1st. I was never told what the risk to Midas would be to do the work this way.
Lois S.
Jul 15, 2022
I got in almost immediately. Great service at below-market price. They even remembered to reset my 'maintenance required' notification.
Jerry C
Jul 14, 2022
Manager was very polite service was done quickly
Leslie F
Jul 08, 2022
My vehicles are always repaired w no returning. I am and will be a returning customer
Anonymous
Jun 29, 2022
The staff is always friendly and they always get to the bottom of anything that I have going on
Jenn2013
Jun 28, 2022
Was in and out pretty quick, I had a problem a lot of other places weren't willing to mess with or would have to wait more than a week for, they got it in and done in 30 minutes. So far the fix has worked as well.
O Hayes
Jun 21, 2022
I was very satisfied
Pzawada
Jun 20, 2022
No comment
KC
Jun 17, 2022
Made appointment day before oil change and had to wait over hour before car was put in shop. Felt it to longer than what I was told and feel it should have taken
Angela C
Jun 14, 2022
Staff explained the pricing clearly & worked my car into the schedule. Service was quick & there was no upselling or unexpected fees.
Brob
Jun 13, 2022
I thought tire rotation inçluded
jocularity
May 31, 2022
Quality service at a reasonable price Some might say "Old School"
Pirate
May 11, 2022
Convenient, friendly staff, fast service
L0wade
May 11, 2022
We were able to get in and out on the same day. The staff were knowledgeable and professional. The cost of the service and explanation of the warranties was also excellent and helpful.
KJ
Apr 15, 2022
Staff that I interacted with were very helpful and professional.
Roger T
Apr 08, 2022
Quick easy and they communicate well
Daniel J
Apr 02, 2022
They fixed my vehicle violently shaking at highway speeds problem. They explained what was causing it and made sure I got a quote and my approval before continuing with the job. They don't pressure you to do anything if you don't want to and they'll only recommend what's absolutely needed.
Stephanie D.
Apr 01, 2022
Thanks to Lori at Midas!! She is amazing and helped me get all my service needs. She was so helpful and super friendly. I appreciate the kindness and not over pricing most places do to women customers. I will be back for my next services here and they now have a loyal customer at this location.
SymoneT
Mar 28, 2022
Mom 3/28/2022 scott was at the front desk was kind and very helpful Daniel work on my car and as usually he did a awesome job thanks Daniel so much!! I will be back.
Tom M
Mar 16, 2022
Good service, good communication, good prices, recommended services.
Warren J
Feb 28, 2022
Good price, quick service
Ben J.
Jan 24, 2022
"I've been to this place numerous times, this new manager is the worst. She never gave an update about the status of my repairs and never told me how long it would take until I sat in shop for 6 hours and then asked. Normally I take that as a sign that the "
Thomas L.
Dec 03, 2021
"Except for not having a filter in stock, all went very well. Staff was professional and worked to get the oil filter. Had to return for filter to be installed."
Eric H.
Nov 15, 2021
"Had two options, one was to have muffler and tail pipe replaced. The other was it could be ""magic'd"" together with some welding. They said it could take up to 2 hours to complete. Was completed in just over 30 minutes. Total charges with tax a little o"
Robert K.
Nov 06, 2021
"Service writer and techs were top notch...and treated my Jeep that has 211,000 miles with care and respect!! They were honest and didn't try to sell me other services. Great place!"
ROBERT K.
Nov 04, 2021
"The serviceman was great... he walked me through suggested repairs, no pressure. And the oil change was affordable and fast."
Gerald K.
Oct 19, 2021
Staff very professional
Larry P.
Aug 31, 2021
"I received really great service, courteous. friendly and professional."
Jeffrey J.
Jun 04, 2021
"After leaving a tire place with an estimate of over $400 worth of things I ?needed? to do to my less than 3 year old car before they so much as would rotate my tires, I came to Midas for a second opinion. I was pretty sure I was being taken advantage of an"
Elaine A.
May 04, 2021
I pulled in to the shop after experiencing a blowout. Took care of me in minutes. Excellent staff
anonymous
Dec 30, 2020
Good service, no wait time, & very friendly staff
anonymous
Dec 23, 2020
What more can I say. 5 star rating. I'd recommend them to anyone. Great job
anonymous
Dec 20, 2020
Excellent service and wait time!
Carl P.
Dec 16, 2020
Billed me over 8500.00 for a botched engine swap they swapped the engine and screwed up my electrical systems in my truck by breaking wires during the install then stating that the wires broke due to oil soaking them. But when they tried to repair them the
Margaret S.
Dec 04, 2020
"I have taken a couple of my cars to these guys several times. The work is always done promptly, correctly and at a reasonable price. I took one of my cars to a competitor that was closer to my home and they charged me $108 for the same oil change that I re"
anonymous
Nov 20, 2020
Would be 5 stars, but had to wait quite a while for them to get the oil filter driven over from another facility.
anonymous
Oct 23, 2020
Came in without appointment and they were able to do my oil changed within minutes. Friendly folks too :-)
Bob P.
Oct 03, 2020
Twice I had to add oil after my wife took my truck in. Make sure you check your oil level when you get home.
anonymous
Jul 03, 2020
Want 1 star but it won't let me choose less than 2! Called for oil change appt. I was told to just walk in- not true I had to go home and make appt. Arrived for oil change and all kinds of metal pieces in front of Stalls on parking lot side. I said I've had 4 flat tires the past 18 months. you guys really should sweep this up he said none of that would cause a flat. Inside no employees were wearing masks. Also they were dropping F-bombs in front of half a dozen customers. This place is AWFUL!
Taylor R.
Apr 29, 2020
The first time I came for a code and a part was replaced and I was sent on my way. Not to long after I left my car started flashing lights and not acting right. I come back the next day to find out a hose was pulled off my engine that shouldn?t have when t
Mindy W.
Apr 05, 2020
"I was on the road (all the way from Seattle, WA) when I stopped in Nashville, TN. While at a stoplight, I was alarmed to hear the sound of my heat plate rattling under my car. I called Adam at this Midas location and explained the situation, and even thoug"
Marie S.
Feb 15, 2020
"These guys are amazing. They do what they say, and say what they mean. They went above and beyond, and were willing to work with me to get stuff done!!!Thanks guys!!!"
anonymous
Feb 08, 2020
Great service. If there is an issue with your vehicle, they dont just tell you about the problem, they will show you the issue on your vehicle. Pricing is up front, too.
anonymous
Feb 01, 2020
Service was handled very professionally in short amount of time.
Gary L.
Jan 31, 2020
For an oil change charged way more than what I am use to paying. Tech slow and cranky.
Shannon F.
Oct 26, 2019
Been going here to get my car fixed for the last couple of years and have had nothing but great customer service. Robbie is a stand up guy and guinurinly cares about his customers and doesn't try to sell you or upsell you on things you don't need. Is it th
Charles M.
Sep 21, 2019
YOUR MANAGER IS A LIAR AND I CAN'T EVER GO BACK NOR REFER ANYONE TO YOUR SHOP EVER AGAIN. THE COUPON WAS FOR OIL CHANGE AND TIRE ROTATION. I BOUGHT THE EXTRA OIL FOR MY F-150 FORD. THEY ONLY HAD TWO TECTS. ON SITE. THEY DID NOT ROTATE MY TIRES AS PROMISE
Luis C.
Sep 13, 2019
Great customer service and very honest. The manager takes his time to explain what is wrong with your car and how they are going to fix your problem. I will come back in heart bit with any issues that I have with my car.
Sameh D.
Sep 03, 2019
Don?t recommend it to anyone
Jasmine K.
Jul 24, 2019
"I had another great experience at this Midas location in Hermitage. The customer service is on point. They stay in communication with you throughout, they do NOT try to hard sell you with the add-ons (I hate that!!), and they give you an accurate estimate "
Brenda L.
Jul 19, 2019
Pleasant and prompt with appointment. Explained synthetic vs regular oil. Used coupon and offered new customer discount. Service was done when returned to pick up vehicle. Maybe a bell or something to alert you that customer is there to pick up car since
anonymous
Jul 01, 2019
good and fast service. no need to tell, they will take care of the things.
anonymous
Jun 16, 2019
The service was excellent.
anonymous
Jun 13, 2019
I just got new tires and a oil change and they did a great job fast and friendly service!
Tom H.
Jun 06, 2019
"I went in for a scheduled oil change, and left with 4 new tires. It was pointed out to me that I had a broken band in one of my tires, which could have caused catastrophic failure and damage to my car, if not a wreck. Tires for my car were not in stock, b"
anonymous
Jun 03, 2019
The service was excellent.
Randy W.
May 22, 2019
"From Marietta Ga on business with refrigerated box truck, I was in a world of hurt with broken exhaust. I called Caroline and when I arrived her and Jerry went to action. Calmed my nerves. Hooked up my reefer and repaired my issue. Made my delivery to Whit"
John H.
Apr 06, 2019
I?ll ever go back and would not recommend to my friends. Incompetent lazy management. I was lied to and the Sercive I received was sub standard.
Doug M.
Mar 18, 2019
We were on vacation headed back home from Tennessee to Texas when our car?s electronic system started going haywire. It was Saturday evening and all Ford dealerships service departments were closed and most mechanic shops too. We found this Midas shop open
T W.
Mar 09, 2019
"Went in this morning and the customer service was horrible. Employee kept talking about trading in his BMW and acted like he didn't want to work on anymore vehicles, so I left."
Ariah H.
Mar 07, 2019
I brought my vehicle in for an oil change today and the mechanic told me that my control arm was loose and that it would cost over $400 to fix. He told me that it was unsafe to drive and needed to be fixed asap. I proceeded to take the car to my usual and
Bridget H.
Feb 19, 2019
"I love the service, knowledge and friendliness of this Midas. "
Jon P.
Feb 08, 2019
was out in 50 minutes or lesss
Melissa B.
Feb 07, 2019
"I went in for a routine oil change on 2/5/19. I got a phone call stating that they had found some other problems, that I had hydraulic fluid leaking everywhere. It was going to be $922 for the part and $530 in labor, totaling over $1400. I have a 2014 D"
Bryon S.
Jan 26, 2019
I drive a 2006 Lincoln Zephyr and would like my carfax report to reflect the servicing on this date. This was the only trip where nobody went over my vehicles problems listed on the inspection and just made me pay and get my keys and leave.
Lawrence L.
Jan 22, 2019
I have been going to this location for almost 3 years now and am more disappointed every time I go. Totally different staff every couple of months and they become more like used car salesman every time. Today I asked how long it would be for an oil change
Sydnie M.
Jan 16, 2019
I am so glad you have Robbie back in Hermitage he is the best he knows how to run the store right and make customers happy please keep him here I really don?t want to find somewhere else again
Octavia M.
Dec 15, 2018
Midas always treat me good
Bobby and Tina L.
Dec 03, 2018
This was by far the worst experience ever...took car in a week ago today...was told last Monday to bring it in would be done in few hours ...took our deposit and put us on the back burner ...manager every day saying I will call you back and never would als
C M.
Nov 15, 2018
I went in because I had a problem with my air and the sign says air conditioning problems so I had to take my car back 3 to 4 weeks and they still did not fix the problem so I have to take my car to someone else and things that were not wrong with my car w
Josie B.
Oct 26, 2018
This is a great Midas shop. Daniel is the man that takes care of my issues right away. He is not just the manager but becoming a friend who i trust and will tell me truth as a human being should do for each other. Go Daniel!!!
anonymous
Oct 07, 2018
Was impressed with my service. I had an appointment at 9AM and I did not get serviced until about 9 30AM Other than that, it was GREAT!!
Brent E.
Oct 06, 2018
They accidentally quoted me for the work on my wife?s car instead of my truck but the manager helped out to make the difference close.
James B.
Oct 06, 2018
"My front brakes not bad I only stopped in to get them checked. Manger, tall fellow, was nice at first. He gave me a price of $417.00 and had written on back of blank paper. Then came back said could only throw away my type of back style drum couldn?t be tu"
Lindsay S.
Sep 19, 2018
"I had an appointment for an oil & filter change, as well as a tire rotation. I arrived on time only to find 4 people ahead of me that they said I had to wait for them to be taken care of first. So my appointment didn?t even matter. I ended up waiting 45 mi"
anonymous
Sep 15, 2018
Absolutely fantastic customer service!
anonymous
Sep 02, 2018
Great service, I will use them on my next service needs.
John R.
Aug 19, 2018
Only thing I was disappointed in was the fact I did not top off the windshield washer fluid like they said they were going to do.
Melanie G.
Aug 18, 2018
Daniel is wonderful! A huge asset to your company. Daniel went above and beyond to help us. We had two nails/screws in a tire. He went ahead and had our spare put on so we could safely leave. We sincerely appreciate Daniel and because of him he will k
Parnell C.
Aug 09, 2018
I paid for an oil change and tire rotation but my tires were not rotated so I need to know how I get a refund? I would have noticed sooner but my daughter had the car with her. I know the tires were not rotated because I had a blowout and one of the tires
Amanda H.
Aug 03, 2018
They had accidently booked my appointment for the day I called in instead of the day I was requesting. I was given the option to stay and they would get it done in between others or to come back another day with the promise my car was pulled back immediate
Ron G.
Jul 28, 2018
"Very pleased with the service received. Have become a ""regular"" customer!"
anonymous
Jul 27, 2018
poor did not get service done there. never will
anonymous
Jul 17, 2018
Dan,Got right on it and diagnosed the problem with adding unnecessary repairs to the cost. Very efficient. GDB
anonymous
Jun 26, 2018
Great service. People were very friendly. I will go back.
anonymous
Jun 24, 2018
Issue resolved and repaired in a reasonable amount of time
anonymous
Jun 24, 2018
Did a good job and issue was resolved
Beverly L.
Jun 08, 2018
Go see Robby! He was great and will take good care of your car.
Kinjal C.
Jun 06, 2018
Thank you
Leah W.
Jun 05, 2018
Have been going here for a while for my oil changes. This time needed a few other things taken care of. Gave me a very good price and fixed it while I waited. Keep up the good work
Venetia A.
May 21, 2018
My experience was ok the store manager was from the Madison store that told me they no longer except the coupon so I went the Lebanon store Blake was great that visit the recent visit was ok they didn't top my windshield wiper fluid I was upset about it bu
anonymous
Apr 19, 2018
The synthetic fluid that was put into the car should last 6,000 miles but it was stated approx. 3,000 miles.. Never did understand why it did not put the maximum amount of the 6,000 miles required.
Desiree C.
Apr 10, 2018
"I didn't have an appt, but the manager put a full set of rotors and brakes an hour before closing and went out of his way to make sure that I was safe."
Jeff M.
Mar 19, 2018
Oil was changed. Tires were rotated. High beam light bulb replaced.
Kim P.
Mar 07, 2018
I have people telling me all the time i'm crazy to still drive from Springfield to Midas in Hermitage but the customer service can't be beat. Loyal to the end...Blake and the guys are awesome!
Russ K.
Mar 06, 2018
good service
anonymous
Feb 12, 2018
Midas on Lebanon pike did a fantastic job. Robbie was determined to figure out why my car was overheating, even staying late to help assess the problem. It needed to be left overnight and was being worked on by 7:30 am the following morning. Picked the car up and drove it out of town with 0 issues the that same day. I know they will do their best and give you options, not ever making you feel forced into one avenue. They were professional from start to finish.
Ben S.
Jan 19, 2018
"Brought my Pilot in for service, they told me what was wrong, gave me the price and took care of the problem. They stayed late on Saturday night to finish it in one day, I really appreciated the mechanics doing that. "
anonymous
Jan 17, 2018
I love Midas and trust their work.
anonymous
Jan 15, 2018
Thanks for replacing the battery.
Paula B.
Jan 13, 2018
The Midas in Hermitage is always very thorough with my car. They have great customer service. Totally trustworthy with my car.
Diana C.
Nov 26, 2017
This Midas is great! The guys are very friendly and are always willing to help and recommend what?s needed.
Sheridan C.
Nov 16, 2017
I?ve never had a bad experience and will continue to choose Midas in Hermitage. Great service and the team is very honest with their customers. Would recommend to everyone in the area!
Joellyn K.
Nov 12, 2017
Always professional and reliable service from the team at Hermitage Midas!
William M.
Nov 08, 2017
"I'm always amazed at the level of professionalism from Blake and the staff at Midas Hermitage, TN. this coupled with great work are the very reasons that I return time and again for unparalleled service. Thanks "
anonymous
Nov 08, 2017
Professional atmosphere and excellent service!
Laura N.
Nov 06, 2017
"Great service, as before. I received clear communication and timely, quality service."
Stephen K.
Oct 21, 2017
"I took my car in for a knocking noise. They said it was the wheel bearing, which made sense. I paid to repair it & go to pick up my car only for the noise to still be going on. So I had to take it back the next weekend & turns out it was the engine mount f"
Holen T.
Oct 19, 2017
Excellent job
Muhammad A.
Oct 09, 2017
good job.
Jaylin G.
Sep 20, 2017
"Awesome service.. Along with Great Management, Thank You Guys "
Kim P.
Sep 18, 2017
As long as you keep Blake as the Manager of this location I will continue to be a faithful customer. Even after moving 40 minutes away I still prefer to come to Midas Hermitage as I receive great customer service!
anonymous
Oct 10, 2016
With an appointment youre in and out quickly and with a coupon the price is right. Good people to deal with.
anonymous
Jun 29, 2016
Other than not resetting the oil sensor, the service quality and fast service are highly recommended!
Kim P.
Jun 15, 2016
Blake and the team are always great.
anonymous
May 10, 2016
Even though I was a walk in and had to wait the service tech and mechanics were all polite and profesional
anonymous
Nov 11, 2015
Went in for an advertised oil change completed without incident aside from the bait and switch pricing.
anonymous
Oct 30, 2015
I always go to this company for my oil changes - they are very reasonable on prices and justsuper people to deal with.
LISA R.
Jun 16, 2015
"THE SERVICE I RECEIVED WAS GREAT! RYAN, THE STORE MANAGER WAS VERY HELPFUL AND I WILL SURELY BE BACK."
LISA R.
Jun 16, 2015
"THE SERVICE I RECEIVED WAS GREAT! RHYAN, THE STORE MANAGER WAS VERY HELPFUL AND I WILL SURELY BE BACK."
skippy J.
Mar 15, 2014
We tried this location with a great team for the first time today Saturday 3.15.14. Stephanie made us choose her store & the team ensure we made the best choice.
Kenya M.
Dec 12, 2013
"I absolutely love this Midas!!! I'm greeted as soon as I walk in, the prices are reasonable and I never have a long wait!!! Stephanie and the crew rocks, I will continue having all of our vehic's serviced here!!! I also like the fact they tell you what's n"
Kenya M.
Dec 12, 2013
"I absolutely love this Midas!!! I'm greeted as soon as I walk in, the prices are reasonable and I never have a long wait!!! Stephanie and the crew rocks, I will continue having all of our vehic's serviced here!!! I also like the fact they tell you what's n"
Kenya M.
Dec 12, 2013
"I absolutely love this Midas!!! I'm greeted as soon as I walk in, the prices are reasonable and I never have a long wait!!! Stephanie and the crew rocks, I will continue having all of our vehic's serviced here!!!"
Suleiman A.
Feb 27, 2013
"I always appreciate the excellent service that I get there ,but I am extremelydisappointed that your company has chosen not to put Oil Change reminder stickers on our Company vehicles any more. If this issues is not resolved I will consider taking our vehi"
Jesse H.
Jan 21, 2013
They treat me like I am important to them.I will now ALWAYS go to Midas for my vehicle maintenance.Thanks for your excellant customer service..1-10
Suleiman A.
Dec 28, 2012
Mark and Rick are always extremely helpful in resolving our vehicle maintenanceissues. Their professionalism is greatly appreciated.
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