Jakeb Yarnell was extremely professional and answered all my questions. He went above and beyond by getting one of the mechanics come to my vehicle so I can explain in detail what I thought was the problem. The mechanic took his time with me explaining what the problems were. They were very straight forward with pricing and made my experience a great one
Jakeb was extremely knowledgeable and helped resolve the problem while also giving us quotes for future service.
When I got there I was greeted by Jakeb Yarnell I was very satisfied with the service I been going there for 4 years never had a problem
Jacob was very friendly and knowledgeable. Great customer Service!!
Clearly showed me what the issues were and why they needed to be done. Did it in a timely manner and called me immediately when the work was completed
Javier the assistant manager was very helpful and detailed oriented. Was happy with service
Great service & extremely professional staff!
Great customer service. Juan did a wonderful job of keeping me update with the status of my vehicle. He also offered a coupon, which was very nice. I will definitely be coming back.
Highly satisfied with the communication and Profesionalism of the employees and great customer service during my visit no problems at all dropping of my vehicle and recieved a call as soon as the job was done
I'm very satisfied with the service and, friendlyness of the people, oilchange made in time and front and rear inspection Quick and precise with the estimate of repair on each.
Friendly .. expeditious .. competitively priced service
Fast service, took care of the brakes and everything is good
Really friendly, professional, quick service
Javier was very helpful and kept me informed. Professional and courteous customer service.
Fair pricing, great customer service and quick turnaround.
We were on a cross country road trip and need an oil change. We were treated like were the only customer they had. They suggested a closs by bake shop to go and get coffee and snack, We were just treated over the top.
Manager was very nice, good discount with my coupon 👍
I was impressed with the customer service, the cleanliness of the office, and the speed of the service.
Can we get an oil change and service Personnel took by vehicle and right away and I had no problems at all. I'm very satisfied with the communication and the speed and the quality of the service.
Raul and staff were very helpful and friendly.
The manager and assistant manager were really nice and interested in solving my car's problem. They gave me the best possible service and at a good price.
Professional Customer Service provided, how quick service took to get to me, and especially how fast they got the job done. Every time I go in for service they always treat us well...
Mr. Javier who took my order request was very knowledgeable and professional on what he was doing!
I found a coupon online for a cheaper synthetic oil change and in that process I also wanted to get my vehicle inspected for the yearly renewal. All went smoothly. javier the assistant manager went through everything professionally, and was quick with the process all together. I was maybe there for 30 mins tops and had everything ready to go compared to other places I've gone I have had to wait over an hour sometimes.
The associate was very attentive as to what I wanted. No problem in I using a coupon found on line.
Price,friendly and good job
Stop having your mechanics make up services that are not needed.
Raul Zubia and crew run a very good store
Courteous service overall.
The mechanic explained what needed to be done very clearly. I had gone to Jiffy Lube where they told me I would need to spend $3000 for vehicle problems. Midas was honest with me and saved me a lot of money.
Better train you personnel, get the manager involved
The manager took the time to ask me for my email address to share great coupons with me from Midas. Also explained about the great coupon and tire rotation I would receive. He asked me if I had any questions. The overall service was outstanding.
My catalytic converter was stolen and the associate was very helpful in assisting and explaining the process.
es un lugar muy accesible I-10 & Yarbrough, el personal muy amable, muy atento, revisan y/o inspeccionan el vehiculo muy bien y hacen recomendaciones
The price was more than reasonable, the work done in a timely manner.
Quick service and good information on the vehicle
Raul , the manager is the main reason I keep going back. Great customer service, he knows the value of a customer.
It is hard to find a vehicle service center you can trust - Raul at Midas is very trustworthy
I've been coming to midas for quite awhile and every service it's been very satisfactory
Muy satisfecha y contenta con el servicio.
I was treated very well got attended to right away and the overall service of my car was great car air ran great!😀
Honest service. I can tell when there is hot air being sold to me. My visit with MIDAS was not that. Good job MIDAS.
Staff always makes me feel welcome and valued. They have made time for me, even when super busy. They are very clear on what my vehicle needs and make sure to recommend, without pressuring. They remember me, that's important.
Excellent customer service
Be honest about pricing, I do not respect companies that hide charges like happened to me. I was quoted $38 oil change and at the end was charged $44.For that reason I will not go back.
Store manager, raul Zubia went above what I have seen in any business. He is one of the reasons I haves kept returning over the years. Staff is knowledgeable, efficient, courteous. Store was clean, neat , comfortable. Good value and thankful for coupons. I will keep returning
Fast and timely service. Friendly knowledgeable staff.
I checked the oil the next day and found a lot of oil smudges on top of the valve cover and also around where the oil was poured like they didn't take the time to wipe off the oil they spilled around there they could have done a better job I had it done like 2 years ago with you guys and it was left very clean afterwards but this visit it looked like I wouldn't even lose much just like that Irags where they could have just gave it a little cleaning so the Chrome will look nice around the top I was a little concern as to where else they could have spilled the oil around my car next time I'll have to check it before I leave just to make sure they don't leave it all messy I know my battery was dirty but my car usually I keep it clean but I work and sometimes I don't have time to clean it so I guess they just said well battery looks dirty he won't notice but I did notice and I didn't appreciate that they didn't clean up after themselves to leave it looking nice I usually clean the valve cover and around where the oil goes cause the motor was serviced by Nissan recently and they Always leave it clean. I think for a $60.00 Oil Change They could have done better
The staff was friendly and explained everything that was going on.
Very friendly associates. They got my car into the service bay with a quickness & wasted no time in servicing it. Was very impressed with how fast it was all taken care of.
Very friendly and good service. Was in and out in less than a hour. Everything explained to me before service was provided.
The personnel was very attentive and explained the need for each service that was completed. Also, the services that were rendered were completed in a timely manner.
Raul Zubia is very knowledgeable and courteous with his customers. He explained what would be done to my vehicle and gave me an estimate. I was very satisfied with Mr. Zubia as well as Gabe.
The service is great. Raul and the staff are very friendly, helpful, and knowledgeable. They really take the time out to help in any way they can, and I appreciate that. Thank you!
El servicio que solicite y el tiempo empleado para hacer el trabajo fue adecuado
Friendly, reliable, and quick service. The wait time was not at all bad. Almost am in and out service. I'm very satisfied with the services given to me.
Service was great! And the staff was very helpful! Thank you Raul!
They provided great service, pricing and the atmosphere is so welcoming and helpful
Friendly and informative on phone. Went in based on phone conversation. Same when I went in to get work done.
It was a excellent experience and customer service from Raul. Thank you for the great customer service I will most definitely recommend and return.
Excellent customer service from Raul. 100% recommended??
Cerrar ese local son unos ladrones
Very satisfied with the prompt service and customer service!
The staff was very kind to me explaining the situations/issues/wait time with my car. They treat people like family at the establishment and care for the well-being of both staff and customer personnel.
I registered for the text and email feature but only received the email when the quote for my vehicle was estimated. It is easier to access text than emails.
Very pleased with the very quick service and friendliness of the staff.
"Very good customer service, I would recommend to anyone ."
"I am very disappointed on how I was treated today at the Yarborough shop. I had recently paid $2.100.00 on my truck repair and went back because the check engine light turned on and was treated like **** by the man behind the desk, I found out later was na"
"Initial services rendered for total Systems repair & replacement of front headlight on Silverado Hybrid-cost over $354, noted on receipt A/C not checked. I waited several hours to include A/C diagnostic & repair-cost $179.16. Raul indicated Diagnostic reve"
Service I have to admit waiting time was a long wait but never the less it was done in a very professional and well mannered manner . I was thank for my patience. Which now a days isn?t normal so it?s refreshing to hear.
Few week ago start a leak on front I do not listen to. Y wife till today . Oil filter loose leaking.What ? Front the profesional of oil change and mofle. This was my first and last time going here
The staff at this location have been helping me for a couple years and I?m very happy with their customer service. They always take care of my jeep quickly and with quality service.
Fernie was a really great with my car and was such help and great service
Customer service was great and so was the maintenance performed on my vehicle.
Went to purchase new tires for my vehicle. I was attended to right away. Employees are very courteous.
I had a great experience with the staff and especially the Mr Joe the manager was very friendly and helpful. I will recommend this shop to my family and friends. Great work Midas!!
"I was greatly surprised and appreciate the professional services I received from Midas. Surprised because being a woman I never know how I will be treated at auto places. Jonathan and his staff are fabulous. I needed a new battery, and the air conditione"
They put the wrong oil in my jeep abd its making a bad knocking noise now so I will take it back when they are open.
"About 3 weeks ago, we are headed to San Antonio Texas and broke down in El Paso. We went to several mechanics and no one could do anything for us. then we called Midas and they said that they would look at it and see what they could do. The manager Joe wen"
The manager Joe Cruz is very knowledgeable and is extremely helpful! The techs did an excellent job on my truck. I recommend this shop to everyone.
The service was quick and excellent. Thank you gentlemen.
the mechanic did his job, however, the manager is looking for big paying jobs. he did not strike me as being interested in researching a part that i needed for my car.
Great people and the prices were affordable.
In and out in under an hour
Excellent customer service!!!
"Quick work done right. Quick service, it was a weekday in middle of day, and the staff was courteous."
I think service could have been better. They didn't check my alignment as requested. They were I. A rush because of closing time. They did oil change but no other checks were provide. I didn't feel welcomed, it was more of a bother for them. The next oil change sticker on window reflected mileage now and the date of service instead of future old change date. Mr. Fabian at front counter was not to friendly. Will not return!
Just ok job, they did. They didn't check the tire pressure. One tire was very low on air.
I took my truck in twice because the first time they didn't fix my brakes correctly and they are still squealing. I not only lost money by paying for the service but also I'm an electrical contractor and lost down time. They want me to go back a third time
"With all the technology that I need for my modern luxury sports, franchise owner, Mr. Bill. Is a true business man. Thank you Midas!"
Good overview of future services needed
"Always quick, competent, and courteous service!"
"I came in on a Sunday to have a brake check. I was helped right away, and my car was fixed (rotors replaced). Everyone who helped me was courteous."
"no suprises. good service, no surprises. "
Great customer service. Friendly and helpful!
"Went to replace my bearings and got overcharged, my original parts broken, and brakes switched out. The two hour job took 5 hours the first day and stayed until nearly 9pm and got the car returned in worse condition than when it was first brought in. Retur"
"quick, excellent service"
No appointment - in & out in about 30 minutes for oil change. Didn't try to sell me things I didn't ask for! Good job, pleasant waiting room and next door to Whataburger, if you're hungry!
The work was done as quickly as possible and every effort was made to satisfy my needs. This shop has done great service work for me in the past.
The shop was clean and the waiting area was well lit and very presentable.
This is the second time straight that I have gone and I have felt like I was treated as inferior. Please train employees and management to treat customers with dignity and try not to rip them off every chance you get. Last time I will ever spend my money a
"I received very good service. Wait time was reasonable and, most of all, I received trustworthy advice on other services my vehicle needs."
"I would of put negative starts but there was no option. I took my car here on February 2018 with a quote of ""$500"", it is already June 2018 and I just got my car back which I have payed a total of $1520.22! 5 months of having to take the car back every tim"
"Their service was excellent from drop off to pick up, the process was understandable and quick, made me feel confident in the resolution I will definitely be coming back outstanding customer service !"
To long of a wait, and to pricey.
I have taken my Mother-n-Law's vehicle in for engine service codes and received prompt and professional service. They identified the required service and completed the necessary repair and communicated with us throughout the process on what needed to be d
I have never used Midas in the duration of owning my Chevy Truck. After going to Firestone to have some work looked at being done I wasnt impressed with them at all. I felt like I was being taken advantage of. Because the work being done to my truck I k
Very good customer service and very fast!
"For the past two years I have had all three of my vehicles serviced at Midas. Service has ranged from purchasing two sets of tires, an aliegnment and brake job, to emergency electrical repairs and oil changes. On all of my visits I have received exceptiona"
prompt and professional service
"excellent customer service, reasonable prices"
"P?simo servicio! Ni gente hab?a y duraron a?os para hacer un cambio de aceite, no s? si ser?a falta de atenci?n o falta de personal honestamente pero en mi propia opini?n no vuelvo. "
" I wanted to thank Bill and his staff for a great customer service experience. He is very knowledgeable, professional and courteous. He goes the extra mile for his customers. I will recommend him with all fam and friends. "
"Mr. Thomas,We would like to thank you and your crew once again for working beyond the call of duty. You took our situation where we were starting to lose hope and turned it around to a positive and safe journey home. Our journey home from Houston to Cali t"
"It was my first visit to any Midas ever and I was not impressed at all. I had a coupon that was for $19.99 and expired 1-31-17. It included an oil change,all basic checkups and a 4 tire rotation. The guy said they were not honoring the coupon at all after"
"It's already been a month but I had a great experience at Midas on Yarbrough ! Bill I believe his name was, was very nice and very attentive to all customers ! Also I wished I could of thanked the hard working men in the garage area whom checked my car and"
"The shop was clean, the workers were neat and very professional. There was none of the macho yelling and exaggerated laughter that you hear in most auto shops. The quality of the work is top notch. I was shown the nature of the damage that my brakes had an"