They kept me updated and did the work in a timely fashion.
I have asked our fleet administrator to ban Midas in Midland and Odessa due to lack of service, shoddy work and for receiving charges for work not completed.
I recently brought our work truck in for service at this shop and I couldn't be happier with the experience. The staff was friendly and knowledgeable, and they went above and beyond to ensure that my truck was in top working condition. The service was completed in a timely manner and the pricing was fair. I will definitely be returning for any future maintenance or repairs needed on my work truck. Highly recommend this shop for anyone in need of quality service for their vehicle.
CUSTOMER SERVICE IS FAST AND FRIENDLY AND ALWAYS HELPFUL.SERVICES ARE ALSO FINISHED IN A TIMELY MANNER.
Very friendly, great customer service
Very courteous and professionalism @100%!!
The guys always call and give detail of repair work and cost. When they tell you a time there is no beating around about it. To the point and that’s appreciated
They fixed all problems I had with my vehicle. The staff was kind a courteous. They finished my vehicle in a timely manner. Great service.
I trust Edward and Carlos they break things down help you understand I've been going there for years the only ones u trust to work on my truck always get warranty
Always friendly, quick and reliable.
They always meet my needs. I send me teenagers to get oil changes and they always get them in and out.
I was highly satisfied ,and recommend
Very little parking available. I usually use a different mechanic for my fleet vehicles and the brake job Midas performed was about 35% higher than I usually pay. But He was on vacation, and I needed the job done and it was completed fully and very fast to get my trucks back up and running. So, I guess it panned out favorably for both me and Midas. When I called to schedule an appointment, I was greeted very professionally and was he was very sympathetic to my situation and wanted me to get both of my trucks in ASAP. Communication was excellent throughout the whole process. I knew what I was dealing with and what I was paying for. Just wished the price was a little better. Overall, my experience was good, and I would use again.
The staff was friendly, the location was very clean and communication was excellent throughout the entire process. Price of the tires was communicated along with taxes so I knew exactly what the cost was before going to the appointment.
Carlos and Nicholas always take care of whatever problem Ive got, This time it was the air conditioner which was taken care of in the same day.
Very professional and kind! I will definitely return to this location!!!
The staff was hustling they were busy but made sure they took care of me with urgency and respect
I am extremely satisfied with the guys at Midas because they've always shot it straight to me and Did my repairs in a timely fashion And helped me with the extra things I want to done to my truck.
YOU GUYS TAKE CARE OF ME EVERY TIME IF THERE IS A PROBLEM WITH MY TRUCK YOU ALL ASK BEFORE YOU DO IT. I LIKE THAT . MY HUSBAND ALSO TAKES HIS WORK TRUCK TO MIDAS . THANK YOU SO MUCH
Everything was taken care of in timely manner. Customer service was great.
"Took my car in for its' 90,000-mile brake flush & fill this morning and at 9:30 I'm back home, doing an on-line review. The Odessa Midas shop was quick to get my vehicle in and out and the brakes are working better than they were yesterday. Very satisfie"
Brought company truck in three times in the past two years. Each time I have had to bring the truck back in to have the work done again. This time I have had to bring it in three times to get the work done right. I do not recommend having anything done by
"As always, for many years, any issue I have is taken care of quickly, efficiently, professionally, and friendly. I appreciate this a great deal and now that I live out of state, I try to come back to them when I'm in town. When a business is good enough t"
The people who work there are kind and on top of things! They are hard workers! They always get our vehicles in and out in a timely manner!
Had new tires and my exhaust replaced. Great service and they were friendly and were fairly quick
Great service. Will use you again.
Midas found a major problem that would have been disastrous if left unrepaired. So thankful they are thorough and efficient!!
The tech that serviced my Jeep was very knowledgeable and fast would definitely return if needed thank you
Midas is a great place. Justin always takes good care of my vehicle. Fast and professional.
very professional service. repairs were quick and complete. Midas is the place for my vehicle repairs
Excellent Great customer service
Customer service was outstanding. Answered all my questions in a very professional way. Very satisfied with the work they did.
"I?ve gotten several emails from y?all where there?s a coupon for oil change, it?s nice but every time I try to use they say it?s not for diesel trucks, would be nice to get one I go to y?all all the time.. The manager there and guy in front I?ve noticed ar"
Great Service! Had My Vehicle Ready Same Day, Best Price In Town and A Great Experience In Every Way! Will Continue Using Midas!!
Very good service.....will tell my friend Lisa Davis to come in....on her next due dates
"Never taking my vehicle back again, horrible customer service and the wait takes for ever, make sure to hide your personal belongings good or else will end up missing"
Can not express how grateful I am for the work that these guys did on my Nissan Rogue. I had an unfortunate experience with a innocent cat that crawled into my engine to find some relief from the sun. The defenseless cat became trapped in my serpentine be
"I recently had my brakes replaced, oil changed, and tires rotated. Everyone was friendly and they were quick to get my car maintenance completed. I will definitely go back."
Spoke with mechanic (Miguel) about my problem and He advised to bring my truck in for a quick check. I had been advised by another shop that I needed a new or rebuilt engine. Midas has always been honest with me but I did not think they would do an engine
"I've always taken my vehicles here for pil.change, but this last time was very disappointing. I needed repairs on my vehicle on Top of the oil change, only one of the repairs was done and nothing I said was really looked at. I was charged for parts that we"
"Great costumer service, they answered all my questionsGreat mechanics that talk to you about the car's issuesReasonable pricesThey just earn a loyal customer todayThank you!"
"They didn't rush servicing the car and they were able to tell me more about windshield wipers, which I have been having trouble with. "
The mechanic needs to pay more attention because got my driver seat covered in grease and was hard to take the the stains off
"Great place to have your car worked on, very friendly counter people and great service techs. If you have not been to Midas go there and find out."
"It was very nice to receive a free oil change, a nice gift that I wasn?t expecting, the wait was long because they didn?t have my oil filter, didn?t get to use the free tire rotation they said I didn?t need it, the man at the desk is somewhat friendly didn"
Service was excellent as always!
Carlos and Edward are always helpful and professional. The repairs and services have always been performed in a timely manner. It is nice to have a shop you can count on.
"I had my car towed to Midas on a Tuesday for brake repair on the back brakes.. 3 days later,only after I go in to ask in person on what the hold up is, Mr. Hinojos begans to make excuses on why the car is still not looked at.. His excuse is, no car part"
They tried to charge me $218 to change my diesel fuel filter. I took it down the road to B-line got it changed for $56. Said I needed an air filter and I had just put a brand new one in it an hour before taking it to them. Midas told me my hydro booster ho
"Took my car in 7/30/2018, I dropped it off this morning 10/16/2018 because the front brakes are already grinding again. In July I paid 490.00 for installation of brake pads_rotor according to the invoice, why is it already grinding again? Very frustrating!"
The worst store I have ever been to the only reason they got a one star is because I cant go negative with this review ive done tires and oil changes in shops like this 4hrs waiting that is just plan sad
Friendly seevice .let me know before hand what needed to be done..
"Was told to have vehicle there at 8 30 am and when I arrived I was told it would be after lunch before they could look at it.Did not here anything by 2 so I called Carlos,he said they were running behind but would get to it,when I did""t here anything by 5 "
Carlos and his crew at Midas are awesome! Great customer service!
The guys are always awesome. Thats why I keep going there...
There was a thumping sound on my car and Midas figured out what it was and fixed it
They were able to get my car in the same day I called, and it was ready the next morning! Great customer service, I would definitely recommend them!
Service was excellent as always.
Shocks were replaced a little steep on price but thats the cost of labor I guess
Took in car for squeaky brakes and a/c not blowing cold air. The brakes were replaced no issue there. But when I dropped off I informed them that I tried to add refrigerant and noticed a leak at condenser, but they tried to return car to us saying it was blowing cold, and no it wasnt. So had to leave car over the weekend so they could replace condenser on Monday where there was a hole in it. They did handle with professionalism so no hard feelings and they do good work.
DID A GREAT JOB FAST AND EFFICIENTLY
service takes longer than other places always an hour or longer wait time. Other than that it is good.
I will love to keep going to your place but it takes for ever to do what I need
They are non considerate about the damage they cause to your car Edward is very rude I told him my car stop in the middle of 42nd after an hour of having my car back he rolled his eyes at me and said ok.... I really adore being treated this way.
Israel with Darville Great service all the time Edward always so helpful
very nice and professional employees
I came in in a panic being 150 miles from home and stranded with out a vehicle it was my office Carlos quickly assesses my problems checks to make sure all parts nessacary we're in stock and got to work I was able to be picked up by another employee and co
"Had electric window fixed, overcharged for part almist like buying two parts. Very upset, we don't mind paying for work done, and even a upcharge on a part but not almost double, the part they said they bought at O'Rielys brand new is $189. They charged us"
Great service, repaired my truck right the first time.
"I have been taking my Audi vehicles there for a long time even though Audi sends oil and or filters I was always pleased by customer support and fees always reasonable, my fee more than doubled this time. Not happy with that. Only explanation was they had"
"While the dealership service department quoted me repairs that I needed at 2 to 3 times the cost, Midas was very honest in what only needed repairing at a very reduced and reasonable price. They got the repairs done in a timely manner and stuck to the est"
"I had an exhaust problem and they took care of my issue, and stood behind their warranty service. Plus they are nice and friendly and get the job done the right way."
they are number one far as i can see . they are always looking for way to better them self & the costumers as well . I can't say enough about midas have always gotten great service at Midas .
Took my truck in to get mode doors fixed for A/C and heat. I was quoted $250 and would get my truck back at the end of the day. They took over 4 days and charged me $1400 (over 6x original quote)cracked my dash more and busted two of my defroster vents com
five stars there great, i dont think there is a better place / Midas .
midas has always given good & friendly sevrice . they are great thier rates are compatible as next company .
Since moving to Texas I've relied on Midas at 3512 Andrews Highway for both routine maintenance and a variety of other services up to and including full tune-up on my well-worn 2002 Jeep. Each time I was pleased with their service. So when I bought a new 2
"Hello People needing their car serviced or worked on. I drive a 2011 Ford Fusion SE and took it into Midas for a transmission flush and a complete brake job with @ 70,000 miles on the original. After about 25 minutes the ASE Tech came into the waiting area"
"The manager of this store, did not advise me of my option before repair to my car. He did not give me the correct initial estimate. When i took my father in to pick up the car, themanager lied to my dad about what he had told me. My dad asked me if they h"
They didn't ask if there was any thing else they could do for me . Vechile is running abit sluges . Could use some new ideas on checking out trouble shotting .
set up an appt online with midas online appt app. arrived at store with a ride to drop my car off. was told that my online appt didnt count and they were to buisy to get to my car. was completely turned away. sat is the only time i can get serviced so this
"Took my F350 for an oil change and to get my emergency brakes checked. Got my oil changed,that was good. After diagnosing my brakes I declined the repairs because of cost. In picking my truck up I left town from their shop and during my trip my truck was "