They were very nice honest letting me what is wrong never telling it’s gonna cost u so much I like that very but most of all I like that Mr Michael was very honest from the get go it’s had to find people who will be honest n I am an elderly n I don’t know any one Hod put him in my path praise God .. so from the time u get there to the time u leave excellent service …
As a previous customer I am just highly satisfied with my experience today and the previous time. Have only gone in for oil changes both times but am highly satisfied with the overall service both times and plan on going back in the future.
Michael was very helpful and quick even with them being busy! Great job on everything they did
Every of aspect of my visit and my car's care was handled with excellence. I felt the employees were knowledgeable and well experienced.
The customer care is over the top. The work is exceptional, the clarity of service and explanations provided are excellent and it is just effortless to take the car for servicing there. I’ve been loyal to our Victoria Midas for years. I’ve taken my daughter, a new driver, so she can begin her car service there as well.
The manager on duty was polite and efficient. The employees got right to work on our car and they were done in less than 15 minutes. Checkout was easy and the prices were fair. Overall happy to receive service here and will bring my truck in the next couple of weeks.
It was quick and fast and real good customers service and they did it real quick i didnt have to wait for a long time
My trunk lights would not turn off ,midas helped out.The service was fast and they got the work done for not a bad price.Not to mention the staff member that helped me was super nice!
I take my heavy mechanic jobs to Midas. Midas always completes the work promptly and with super quality.
Dale is a great guy and he has continued to help me and my family with our vehicles for the past three or four years and I will keep going back
Loved how quick and easy it was, great attitude and I’ve already told my brother to go there next time and always go there. Great deals and fast!
Dave was great. Very friendly and very professional. I would recommend Midas. Keep up the good work.
I was very satisfied with the service I received. Excellent work.
I trust Dave's knowledge and honesty. Just couldn't afford the cost right now. Don't drive that much and a good defensive driver since 16yo! Yea
Great service/communication.
Dale was awesome and explained everything. The technician that installed the brakes also explained and pointed out things.
Was given the problem, pricing and a fix all within an hour and a half. Made it much easier for me and the guys were super friendly.
Great customer service, and job got taken care of quickly at a good price rate
Quick, friendly and fast service.
Dale at Midas is very friendly and knowledgeable. He is also good at telling me if something else needs to be serviced, and the cost for any additional services. They are also quick at getting you in and out.
The technician was very thorough
Just running a tight schedule today personally and Midas was able to incorporate me into their schedule
The time it took for service, friendly employees and did a great job on the alignment
Communication and the business was not comfortable while waiting
Technicians are competent and knowledgeable. Kept customer apprised of all steps and findings.
Dale answered all my questions in a very timely, professional, and courteous manner. He also saw that my vehicle's wheel alignment was done quickly and properly. I couldn't ask for more from him as a customer.
I'll keep coming back, I liked the customer service that I received and explanation of what needed to be done to my vehicle
I didn’t need an appointment and they took care of me right away plus very nice service
Very professional and great customer service. I would definitely recommend Midas. Very happy with the service. Awesome job.
Very helpful and fast service when you are in a tough spot. went out of there way to do the job as quick and proffessionall as possible. Price was fair and work was great. Helped me with a ride home and pickup. this is our only vehicle and Midas was helpful and thoughtful with our situation. Thank you again for a Great job Michael and Margaret Maretti
Price and services explained thoroughly. Always friendly and acknowledge us the moment we walk in.
Dale as per usual gave excellent customer service. Job was done quickly and efficiently, couldn’t have asked for anything better with the price I paid. Outstanding service, products & time efficient! Will visit again.
The communication and explanation of what need to be done. Dale called to let me know how things were going and updated me on progress
Dale is awesome and made the whole experience completely hassle free! I will definitely continue to use Midas for all of my vehicle maintenance needs!!
Awesome service. Very professional and friendly.
The shop was not very busy and I liked that. Dale was very friendly and let me know what was going on with my car. I had all the bulbs changed the service. Technician did a great job and knew what he was doing.
Price was fair in and out quickly
I had gone in to get a routine oil change and was treated fairly and the job was done in no time and I was back on the road, The Manager (Dale) and the Technician (Bob) were extremely helpful and explained what they did. I would recommend them to all of my friends.
Dale took care of my needs with no issues. Overall experience was exceptional.
Dales is friendly and very professional . He was able to give me a quote on a oil leak by the time the technician finished my oil change . Spent less then 20 min in my visit .
Dale Brandes, store manager was extremely caring and polite. He took time to explain what the repair would cost and needed. Also since we were out of town he offered to take us to a motel. Other customers who came in while we waited were very complimentary of the work they had done previously and highly recommended this shop as being honest and trust worthy. Dale treated us as if we were his own family. Thank you to Discount Tire who recommended him.
Just overall good friendly customer service..greeted with a smile and made sure I was comfortable or needed anything to drink..will be returning for service
Dale and his staff are friendly and take care of my vehicle needs in a timely fashion. Even major repairs are done with expedience.
Staff was attentive to client requests; did diagnostics and reported back their findings as they were proceeding.
Everything went smoothly and quickly. Dale and his crew are awesome and kept me updated on the whole process. Everyone is super nice and professional. Would highly recommend them to anyone!
I had driven from an hour away for an appointment with a shop who quoted me such a shockingly high price for the services that I needed, then tried to upsell me on other services and products, that I couldn't walk away fast enough. Considering the length of my drive, I decided I wasn't driving home without first looking for an alternative. I called this shop and was told to bring my vehicle right in. Their team was efficient, their prices were reasonable, and they did an absolutely fantastic job. They didn't nickel and dime me to death, nor did they try and pressure me into having unnecessary services done. I won't even consider taking my vehicle anywhere else for any future automotive needs. Word can't express how grateful I am for having found this shop, so I'll simply say, "thanks for being there, and for fixing my vehicle". I've already shared my experience with friends and neighbors.
Very clean and explained everything very well
Excellent service. Very qualified and experienced technical team. Couldn't ask for a better experience.
The manager Dale is 1st rate all the way. Even when he is extremely busy, he takes care of everyone. Doesn't get flustered. He is certainly an asset to the midas company.
These guys were really awesome. And the place was one of the cleanest I've been to. Guy who changed oil came and talked to me before I left. Explained in more detail all that was done.
I was able to schedule my car to be serviced in a timely manner, the time it took to be serviced was good and I received a call to let me know it was ready.What I paid was what had been quoted.At time of pick up, I was told of other services that needed to be done and were broken down so that they didn't have to be done all at the same time, which would be easy on the pocket book...which I appreciated.
The price of changing a fuel filter was outrageous. 220.00 to install a fuel filter on a diesel 3/4 ton pickup was 110 for the part and 110 for labor. It took all of 10 minutes to change so it wasn’t a difficult job.
Fair prices quick service in my opinion recommend work was explained but I never felt pressured
I had great service. Unfortunately, the card reader doesn't aknowledge the Syncrony card though. So I had to use my debit card. I didn't say anything to Dale. So that was my fault. I should have said something to him and he would have ran it manually.
The guy was super helpful in making sure that we understood everything. Will be going back in the future. He was so truthful when it took the overall cost of the part we needed.
Dale is always very professional.
Excellent serviceShort wait timeHad a couple of questions after and they answered them very quickly with precision. I will definitely be coming back.
Very knowledgeable and honest
The weekend alignment guy tried to sell me something I know I didn't need on top of getting in my truck with oil on his boots. Both problems were resolved
Was not communicating at all did not talk about what there we’re doing
Friendly, courteous to all the customers that came in, and above all very honest about serving needed and not needed.
Everything was excellent.
The time it took. Was very fast. Hardly NY wait time. Awesome.
This is not my regular muffler place( it was closed-funeral) , they would have done it for a little less money.l
Wait time is never to long its confotable in waiting area coffee love that restroom also a plus very clean frendly sales persons nice place i love midas
Quick in n out service tech did a great job n price was very good
quality of work and the extra help offered with all pricesa explained.
Very helpful. Quick service and did a great job of cleaning up vehicle. Will continue to use Midas.
Friendly and fast service
The technician was doing a safe job on putting my exhaust on my car and also would explain to me about what’s he doing.
Informative. Professional. Cost effective.
Front wheel bearing was removed and replaced, the work was excellent the price of the Wheel Bearing not so much, part number DL515036HD. the best and most expensive part in Amazon is $118.09 and the same part in Advance Auto costs $209.99 Midas charge me for this item $418.99I think that the price that was exagerated and should be reported to the BBB in Victoria, TX.
I called early morning so I didn't have to wait Dale explained to me what was wrong and what we need to fix it. Super nice and friendly
Dale was friendly and best prices on oil changes. Will keep coming back!
The attendant explained everything to me. I was real impressed
Midas always treats me right! They care about my car and me- and that makes for good business. I usually go in for routine maintenance- but went in for some issues. What more can I say than "On the Road Again..."!
Dale is always very welcoming and friendly when I visit the Victoria location. He explains everything very well that is going on with the vehicles.
Couldn?t be happier with the prompt and professional service! Got in and out for a wheel alignment much quicker than I thought possible. Great Job!
"I had no appointment & arrived just over an hour before closing. I had been told by another place my front brakes, brake fluid flushed & alignment needed done. They never questioned these nor asked if I was having issues. I don?t believe they needed done b"
"Jimmy and his crew were great , highly recommend. Midas has earned my business. "
Midas is a VERY good place to have your vehicle worked on at. I went for a wheel alignment and i am far from disappointed. Midas did a GREAT job once again. Thx!!!!!
Superb service. Excellent service at an excellent price. Highly recommended.
Midas always does a good job on my vehicles. I always recommend them to others.
I was greeted very friendly and was taken care of as quickly as they could. Very courteous. This is no longer my phone number have Mobile (361) 649-1416 Thank you.
"Well 1st i got a basic oil change and they didn't EVEN put in oil back in my CAR and my engine almost LOCKED !! 2nd the DIDN'T put the SCREWS back on my engine COVER and it was just making noise under my hood ! Called to talk to the manager Jimmy, and ALL "
Very professional. Got my brakes done quickly.
I went in for a simple oil change drove about 5 miles and my truck shut off on me at the store my husband checked under the truck and realized THERE WAS NO OIL FILTER.... so my truck was towed back to Midas location and was told they found the filter right
I was in and out in record time. Very courteous
"First time to get oil change at any Midas. Just would like to say ""What took me so long?""!!!! First of all the gentleman working front desk, (why can't every one be as efficient and kind as he) perfect place for him. Very attentive. Second of all, never ha"
It was good, they were somewhat quick. Although they did add some poor quality washer fluid into my car. Windshield is very dirty because of that. Other than that it was good.
Always always very courteous! Thank you.
Thank you so much. Car works great! And will recommend you to all my friends.
All you did was totally mess up the car. Spent anout $1400 and you never fixed the car. Then you wanted $500 more to work on it more. If I had the money I would sue you.
:D Nice People Got me in quick
"This place is all about adding anything to the bill they can, without approval and giving a **** about the customer. "
"I?m a Marine veteran, the shop knew this and could see the disabled veteran license plates. I told them I?d been done wrong in the past, so was looking for honest service. The manger acted friendly and fully understood what was needed. Just an oil change a"
"I gave instructions to just change the oil and look at the breaks, tell me how they looked.. Because I saw them take advantage of the guy in front of me. They moved forward on a $378 test and never confirmed it with him prior. They made fun of him after h"
"Took my car in for service of air conditioner, left w worse problems than I came in with. All the undercarriage was left unbuttoned car was dirty and the only respons was it happens sometimes, they broke parts and kept changing there reasons for it not bei"
"Stopped about an hour ago for change, used Midas in the past.Person at desk said they had to put in synthetic. Queried him, but he insisted. Never heard of such. At Ford dealership now getting oil changed."
Did a great job.The price for a synthetic oil change was inexpensive compared to other places in the area!Very satisfied.
"My hat is off to the Midas team on Navarro. The service has been exceptional and management is customer oriented. On my last service, the Midas team decided that some of the work was not required on my vehicle after further evaluation. Midas stands behi"
"Honestly I never write reviews, but the work I received was beyond disbelief the exhaust was wrinkled and twisted one pipe had a jagged edge and welding leaked .. I got home cut it off and built a new exhaust system..150 .00 down the drain "
When I arrived I told the guy I had a coupon. I showed it to him and he knew what car I had. He never said anything about a $10 fee for a different filter. So on top of the 18.99 oil change I had to pay an additional $10 for a filter plus $4.50 for parts a
Kenny was great and took great care of me and my vehicle. Will go back.
"I had all 4 of my brake shoes replaced at Brake Check in Victoria. Soon thereafter, I started losing my brakes. I went back and they didn't think i had a problem. Within days, I lost most all my braking and went to Midas. Kenny, at Midas, was going to test"
All I needed was a new catalytic converter and the work done was so bad/**** poor that I went to a middas in San Antonio to have it fixed properly! I don't know how this location stays in business because they are a joke! Choose another location this one w
"The guy introduced himself promptly, went over details that were very much appreciated! It did not even take but 36 minutes and bam, they were pulling my ride to the front. My first time there and I think it's cool beans"
The service was not good. They did the oil change but didn?t acknowledge the tire rotation
waited an hour and 15min for an oil change. tried to sell me everything in the world besides an oil change
"I went to Midas for an oil change with a $49.99 coupon for synthetic oil. They tried to sell me a fuel system cleaning which I declined. They tried to sell me new filters which I declined because I had already purchased them, and then they wanted $20 to dr"
I was impressed with Kenny. He was very knowledgeable. Extremely polite and helpful. He explained everything very well. He is obviously a dedicated employee and a VERY HARD worker. Trust him completely!! Thank you Kenny!!!
"Set up a appointment, got there 30 minutes prior to opening, was the first person there. Was told a time, I agreed upon, then one of there friends pulled up, they skipped me, got feed up with all I was seeing, so just went somewhere else."
"Glad you guys continue to suck at every aspect off customer service. This allowed me to ask around for another option. I will now be referring anyone I know in Victoria, which is quite a large number, to Crossroafs Mechanical. I own 57 F350s for my constru"
"He charged me $25 to put the truck on the rack which I didn?t approve. His excuse was I was on the phone. I was on the phone, but I was on hold. He said it was none of his business. Although, it is his business to authorize any charges. I will never go bac"
"Service is terrible, place is dirty, took 3 hours to get my truck done when I was only vehicle there. Charged 90$ for labor just to change a fuel filter, then charged 84$ for the filter that is a 28$ filter. Do not recommend this place for anything. **** p"
"I came in with a coupon for a road trip service. It included a tire rotation. Oil change, windshield wiper change, and courtesy check on fluids. The only thing that was done was empty out the old oilband put in more oil. The filter was not changed. They di"
We came in and there were many people with vehicles there already. But they were quickly getting everyone in and out. Great team. Great hustle. And the guy that we paid had a great attitude and sense of humor.
I went for an oil change and I was in and out very quickly. They spotted a damaged belt and I had them replace it and thankfully it didn't break on me while I was driving. I could have died. I would go back to this location for any type of services. Defini
Put down wrong milage it has 187325
I was only there for an oil change and the mini inspection that goes along with it. I was there nearly 2 hours. Might think of going elsewhere unless you have hours to kill.
Kenny issued a credit to my account for 368.68 and today I got a bill for this amount! I have called 3 times and I can't get Synchrony to get rid of this charge. THey told Kenny and me that they issued the credit but today I got a bill! I need this acco
"I have never seen a store of any sort so terribly understaffed. Literally one man answering a phone that was constantly ringing, waiting on 8 customers (I counted) and also being the mechanic and in between trying to change out my brake pads. NO OTHER ME"
Satisfied with service; I'll do it again.
"I filed out all info to get coupon for 19.99 oil change. I can't print so I asked to get text but didn't. You Will be open on Monday, but not today?"
Great, very helpful. It helps keep track of maintenance schedules, manufacturer notices, and recalls. It also is a good reference for value.
"I would recommend the Victoria location to people I know. My brakes and rotors were so bad that it challenged the mechanics but they never gave up. My truck and I rode out with the best experience, most friendly, and knowledgeable crew we got to know. They"
Great service., thank you very much.
"I took my car in for an oil change. I did not have an appointment so he put me in line and told me I could run a few errands and be back in an hour. They were really great on the time estimate, changed my oil and filled the fluids, and showed me the air fi"
I could not be happier with my experience ... Was the only shop I could find that would do the work for me because I had ordered racing struts for my RX8.... Don was very professional. Paulie the tech who did the work is knowledgeable and friendly.
"Great service, great prices. A new customer from now on. Thank you Andrew for your professionalism !!"
"I took my truck in almost 2 months ago to have a compete brake job done on it. As of today, April 7, 2018 I have taken it back 4 times to get the squealing in the rear corrected. When I arrived this morning I was told they were ""booked"" and could I make a"
The employees were very thorough at their job. I waited for my car to get an oil change and inspected and I had a nice conversation with another employee at the front that made the wait a little less of a drag. I would definitely recommend Midas to anyone
"Brought my Lexus in for an oil change. Don, the manager was extremely professional and helpful. First time in the shop and definitely will be back. It is refreshing to deal with auto repair shop that has personable employees. I will be sure to include them"
"Enter at your own risk. I will never step foot into Midas Victoria, or any other Midas store ever again. I advise everyone to stay away. After a brake job in June of this year, I continue to pay to have broken wheel studs repaired, three so far. I did go b"
"Enter at your own risk. I will never step foot into Midas Victoria, or any other Midas store ever again. I advise anyone to stay away. After a brake job in June of this year, which was overpriced to begin with, I continue to pay to have broken wheel studs "
I really like the costumer service...
"This is the second time in a row we waited for an extensive amount of time to have our oil changed. The amount of time may not have seemed so bad , but watching the men stand around and do nothing while we sat and waited. We ended up leaving this time, wit"
"Got me in, in. Timely fashion, friendly service."
"I went in for an oil change this morning. I also asked for a rotation. He stated he would and it would be 10 dollars. They forgot the rotation and then pulled my truck out. I asked Steve, the manager about it and he ended up cussing directly at me and "
Much better staff than last time.....( 6 months ago.)
"Each time I go into the store either for new tires or just to get the air pressure checked ,the personal there very quickly goes about the task with so much speed and gusto it makes me wonder where they get all the energy. I am always treated like I like t"
They ruraly ruined my truck.they gave me a death trap to drive.they messed up my wiring.they fried my computer.they called me a peice if **** over the phone.I paid all to fix my truck.all ripped me off.all lied to me.y'all gave me a non working truck to dr
They have my title .my regrastration to my veichle.my truck is broken down again.Midas rip off.scammers.my fuel pump again.is out.meachinic has lossy work.my truck is unsafe to drive.they need to give me a rent car for free.that's all problem not mine.all
They have my title .my regrastration to my veichle.my truck is broken down again.Midas rip off.scammers.my fuel pump again.is out.meachinic has lossy work.my truck is unsafe to drive.they need to give me a rent car for free.that's all problem not mine.all
They take youre money.they mess up computer on boxes.electrical .they said my veichle was ready.they let me drive my veichle off there lot.with no lights.lose a gas tank.they broke the bracket.they sent home with a death trap veichle.they put aluimun foil
They take youre money.they mess up computer on boxes.electrical .they said my veichle was ready.they let me drive my veichle off there lot.with no lights.lose a gas tank.they broke the bracket.they sent home with a death trap veichle.they put aluimun foil
Decent service, however price is a bit high, almost like they don't like to do oil changes
I rate the service I received. No stars. Why cause I went to see if I could see why check engine light was on. And they fixed it. And I asked if they could service it to pass state inspection. They checked a couple things. And decided to charge me to chang
Charged $189 for ac evac and charge. Told compressor had limited life. Repair lasted 3 minutes. No refund. Charged $70 dollars for a $12 part. Unethical. Compressor either works or it doesn't. It's like charging to pump gas into a gas tank that has a 10 in
Got my brakes fixed here. Wonderful service and great atmosphere. Thanks for all your hard work!
Very nice people. they made my truck run like new again. prices are reasonable.
just left midas and I must say I had the best service!! everyone was so nice and helpful. They gave me a great price and everything was done in less than 2 hours! I am going to go back there for everything now!
"I'VE BEEN DEALING WITH THIS SHOP SINCE 9/24/2013 WHEN I TOOK MY CAR IN TO HAVE SOME WORK DONE AND IT WAS SUPPOSE TO BE READY THE NEXT DAY. IT IS NOW 10/11/2013 AND MY CAR STILL ISN'T FIXED. I HAVE ALREADY PAID $1,250.00, I DON'T HAVE ANOTHER VEHICLE TO GE"
Two days in a row I went into this location for an oil change and niether day were they able to change my oil. On top of that they did not even offer to schedule me for a future date. To make it even worse the second time the man in the office did not even
"the guys at this shop still believe in honesty,integrity and quality!!they still actually care about people wich is hard to find nowadays !!"