I was pleased with the service I received at Midas. The staff was friendly and knowledgeable, and they completed the repairs in a timely manner. I would definitely recommend Midas to anyone in need of car repairs. The labor and shop supply fee seemed somewhat excessive. I would have liked a more comprehensive explanation of these charges but the shop is reputable and they do quality work. I will go again.
My approval was not obtained for the increase in the estimate and the job was completed.I was required to pay the increased estimate.
The crew at Midas in Renton are fantastic; they answer my questions for clarification and give me a easily understood explanation.
The staff are professional and try to keep you at a great low price and on budget. They don't do nothing you don't want.
Good customer service, good communication and very helpful and knowledgeable
The staffer who helped me on the phone could not have been more helpful in trying to find out whether parts were available for my old car. When I brought in the car, I was amazed that a small-scale repair was possible Because I had imagined it would be very costly.
Friendly staff very knowledgeable good communication of the process The work was reasonably priced done in a timely fashion. They made me feel comfortable, leaving my car there overnight communicating that it would be locked up inside.
Midas didn't want to cover the warranty work so they claimed the vehicle must have gone "Off Roading" to cause catalytic converter to fail. Little did they know, we keep an anti theft place installed under the vehicle so it would have been impossible to have physical damage to the cat.
I stopped by the previous week, in anticipation of needing 45k mile service on my leased work van, as per the lease plan paperwork. I was able to verify the ability and availability to perform the services needed and scheduled an appointment. Day of the appointment, service was prompt, professional, and courteous. Staff was friendly, competent, and professional in everything they did.The facility itself was showing its age (ceiling tiles very dirty from 20+ years), especially the restroom. Spending about $2k-$10k on interior improvements would bring the place up to a more pristine, pleasing environment. Also noticed in the shop area, banners hung in the area have dust in the "folds" (where the banner sags), which shows that a fairly thorough cleaning of the shop area probably hasn't occurred in about a decade.NOTE: I am a building engineer, so I notice this stuff.Overall, a pleasant experience.
Because of the time it took to complete my service, it was very short and the customer service is fantastic where my local Midas I go to is, and the service is top notch every time I come by for an oil change.
Normally I’m on hard when I go into a new auto mechanic shop but Dorthy at the front was sooo sweet and welcoming. Will definitely come back to this location with my family’s other cars!
I has to return to get a heat shield secured. Also, the muffler is not as quiet as it should be. I might return to have it looked at again.
Quite simply the best! From start to finish I was informed of the work to be done and when it was completed. The price quoted was the price I paid and all 3 staff I interacted with we're friendly and trustworthy. I will be back if anything else needs repair on my vehicle! Special thanks to Dory and James. These two employees are rock stars!
They were very upfront with any addition work that needed to be done and communicated updates throughout the time my car was being worked on.
The appointment time and affordable services were refreshing.
They answered the phone when I called and had questions prior to booking my service. I liked that I could easily book my service online, the price was fair and reasonable to the research I did about the general cost of the service (way more fair than what my dealership quoted me).
The associates and technicians communicated with me very well; took into account my concerns while being on the look out for issues that might be affecting my vehicle in the manner I was experiencing. In my case it was a fluid leak, not from the gear box as I was concerned, but a leak was noticed potentially from the rear differential.
It is what you would expect when dealing with your vehicle
I was promptly helped and the intake person took great notes to relay to the mechanic. I was given two options for my work that was being done and both options were affordable for a major work being done.
They did exactly what I needed done to my exhaust in a couple of hours
Brought inside the shop without starting the performance that’s why, I have to wait a little longer
Service was great. The prices are a bit high. I like the way they go over the car and find any other problems. look forward to another coupon.
Never told about labor charges...
Everybody at Midas Renton was very courteous and had no problem with me or any of our company. We do tell everybody who needs help in your services to go see you.
My second visit to this Renton location. Both times the work performed was excellent. The price was competetive/very reasonable. The office lady is very friendly and knowledgeable. As well as completely up front. I will be back for further service.
Good value for money, they accept coupons for oil change
Tech was a pro and spotted bad tire.Service manager offered to replace license plate bulb.
If need to get my ok to purchase parts text me instead of waiting till I come back to pick up my truck...
Straight forward, friendly, efficient, professional
It was great easy and kind. James and his team are wonderful. And Jodie I think at thé front desk was so kind and professional
Fixed the car ok. One part was delayed in arriving which made the repair go an extra day and over the weekend till I could pick up the car.
Very friendly staff, service manager is very courteous and helpful. Explain everything very clearly. Best service compare to any other places.Dori is the Best! Love her , She is an asset to company.
Reception isn’t friendly with customers. I will think about come back on next time
The tech was super friendly and eager to explain the repairs he did to my vehicle
The appt. was on schedule as was the result.
Susie is a dream of a human being and kept me informed on the pricing and timing of my services. I would come back to this location just for her friendliness.
I was seen on time and didn?t have to wait long for oil change to be done. Great service I would recommend them
"I highly recommend this Midas location. They were fast, efficient and took their time to explain my repair to me in full detail. Very professional service from the moment I arrived. "
Suzie was great and informative. Thank you to you and all the rest of the team.
"Today I had a very bad surprise when I arrived for the oil change. ""we no longer accept coupons in this store"" and no one tells us this before, by email or other communication way. Worse I even received coupons by mail and email 2 days ago valid until 2022"
"Suzy and her team are great. Catalytic converter was stolen and Midas Renton did speedy work, at a great price and communicated throughout easing our minds and got us right back on the road. Suzy is the best! "
"I had horrible customer service from the manager, James. My wife had horrible customer service from another worker there. Both James and another worker quoted me and my wife two different prices. When I asked The manager James about it, he argued about th"
"I brought my car in for an oil change, tire rotation and vehicle inspection -- and even though they had to go out to pick up an oil filter to fit my car -- everything was done in less than 45 minutes. "
I went to this location to get an oil change and I had a valid coupon but they would not accept it. I told them that I got the coupon from their website for their location at 265 Rainier Ave in Renton and they said the owner of the location will not accept
"Terrible customer service by the manager. This company does not represent its community like they state. This man should not be representing what could be a great automotive repair shop. I am not an angry customer, I am a fighter and a coordinator of holdi"
James and his crew have done a fantastic job.
Great friendly service! Will continue to use this great team!
Midas employees have been very polite and helpful. They have given me respect. Their prices are very reasonable. Will deal with them again.
"In fact, let everyone be like Frank: he?s honest, friendly, bi-lingual, a great multi-tasker and he brings exceptional skills and talents to your shop. Many people are afraid of franchise shops, thinking they may get poor service or price gouged. Not with"
"I love coming here it's great, always friendly, caring, never pushy with prices. They tell you what urgent to fix and what can wait to save you money. And it never feels like they are trying to get over on you. I defenitly would recommend bringing your car"
Amazing how you write a bad review and it doesn't show up on your site James and his crew broke the radiator in my daughter's car and will not admit to it
Took my daughter's Lexus in to have some work done they replace the harmonic balancer said they had to pull the radiator to do that 5 miles later the top radiator hose blows off leaving my daughter stranded the radiator was broke it was repaired with J-B W
"I had the unfortunate experience of ""almost"" having my CAT cut out, ""fortunately"" they only got half way and the crew at Renton Midas got me in at the end of their day for a quick repair and back on the road in an hour. Huge thanks to James Gefeller and hi"
The workers did a good job for me at a good rate.
Ive been coming here for years and Im a repeat customer even after Ive moved out of Renton. James is the absolute best, very considerate with time but gets the job done right, and always prices things fairly. Suzy, a newer member on the team, checked me in and ensured to update me every step of the way. 10/10 service and excellent cost (less than $700 for all 4 brakes replaced, 2 rotors replaced, 2 rotors machined, and a synthetic oil change)
I had to have my brakes done. Which ended up being more than I thought it was going to be. But I was really impressed with how quickly the team at Midas worked on my car. It was ready same day and the work was great!! Thanks so much for working so hard Mid
Nissan dealer charged me $159 to diagnose: result was I had to change my entire exhaust system including the catalytic converter. They quoted the parts only will cost over $5K. Midas did the diagnose for nothing and told me that my catalytic converter's ru
Very friendly good work and fair prices
Estimator and mechanic just were not honest about their findings on my daughter?s car! Estimate was ridiculous with outrageous mark-up!!! Buckey?s provided same exact service almost half the price Midas in Renton WA quoted! Midas wanted to do an engine dia
I didn't get all service i pay for. Manager act like froud
They did a great job replacing my brakes and fixing my oil leak. I definitely will come back to them. They were fair on the price and gave me a senior discount. A lot of places don?t do that.
Very professional great service i will have all my car service here
"I have dealt with a few mechanics and auto shops in my life. Hands down these mechanics and this auto shop are one of the most dependable, professional and trustworthy mechanics and auto shop in the business. "
"Since changing ownership/management, this place has become a racket. They are genuinely trying to scam people out of their money. I was quoted $240 TO CHANGE A HEADLIGHT. The person said that they would have to completely take off my front bumper to chang"
"Bought a used car and came straight here to have it inspected, they were super knowledgeable and professional, and explained to me in a way I could understand what needed to be worked on and what costs I'd have to pay. Amazing job from James and the mechan"
"I made online appointment request today at 215pm for an oil change (time request was between 430p to 6p), and received an e-mail at 216pm acknowledging my request, saying that I will receive a response to my request within 30 minutes. By 5pm, I still had n"
"I recently had my oil changed, tires rotated and all fluids checked at the Midas in Renton off of Rai pier Ave. Customer service inside was very personable and enjoyable. And as always my service was great and done in very little time."
"I arrived at 8:15 for an 8:30 appointment, but no one was there. The posted opening time is 8:00. I came back at 8:30, still no one there. I couldn't wait since I had to get back to the office for a meeting. "
Friendly and timely service... the only place I go to get any work done on my cars!
My daughter took her 2011 Honda Odyssey for a regular oil change to Midas in Renton. Some time after her oil light turned on and on her way to the closes auto shop the engine turn off. Shortly after she had her van towed to Alpine Auto Center. After inspe
"Always friendly & efficient, Frank in Renton is the best !"
"Submitted an on-line request for an oil change appointment mid-week in the morning. According to the email confirmation I received, I was supposed to get a call within 30 min. NEVER received follow-up. Also saw/heard price for oil change advertised for $19"
"I've always had excellent service from this Midas shop. They are knowledgeable and efficient. They explain things, but don't talk down to you. They are transparent with costs, and give you options if you are trying to save money. "
"I was seeking some custom work. I looked all over Seattle. Luis at Midas came through, cheaper than all the others, did perfect work, and did it immediately. You can count on him and his crew. I will return!"
"Hello, my experience with Midas was exceptional (per usual). I didn't pass the emissions test b/c of a leak in one of my hoses as well as a steering wheel problem, so i immediately drove to Midas in Renton in 5 minutes flat and Luiz looked at my papers an"